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Conversational Design

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May 1, 2024 4 minute read

Conversational design, a burgeoning field at the intersection of computer science and linguistics, empowers computers to engage in natural, human-like conversations. It finds applications in diverse domains, including customer service, healthcare, and education, by enabling computers to understand and respond to human language. Understanding conversational design can open doors to exciting career opportunities and enhance your professional capabilities.

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Reading list

We've selected three books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Conversational Design.
Specifically addresses the design of voice user interfaces (VUIs), providing guidance on creating effective and engaging conversational experiences for voice-based devices.
Provides a comprehensive overview of conversational interfaces across various modalities, including voice, natural language, graphical user interfaces, and command-line interfaces.
Covers the fundamentals of natural language processing and speech recognition, providing a foundational understanding of the technologies used in conversational design.
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