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IT Operations

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May 1, 2024 Updated July 8, 2025 13 minute read

IT Operations is an essential field that oversees the day-to-day functioning of IT systems and infrastructure within an organization. It ensures that IT resources are available, reliable, and secure to support the organization's operations and enable its employees to carry out their duties effectively.

What is IT Operations?

IT Operations is responsible for managing and maintaining the entire IT ecosystem within an organization. This includes:

  • Managing and monitoring IT infrastructure, such as servers, networks, and storage systems
  • Installing, configuring, and maintaining software and applications
  • Providing technical support to users
  • Ensuring data security and compliance
  • Planning and executing IT projects

IT Operations professionals work closely with other departments within the organization to ensure that IT systems align with the organization's goals and objectives. They also collaborate with external vendors to procure and maintain IT services.

Why Learn IT Operations?

Path to IT Operations

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We've curated 24 courses to help you on your path to IT Operations. Use these to develop your skills, build background knowledge, and put what you learn to practice.
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Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in IT Operations.
Classic in the field of IT operations. It provides practical advice on how to manage and maintain IT systems and networks. It must-read for anyone who works in IT operations.
Is the official study guide for the ITIL Foundation certification. It provides a comprehensive overview of the ITIL framework, which set of best practices for IT service management. It valuable resource for IT professionals who want to learn more about ITIL.
Provides a comprehensive overview of Kubernetes, a popular open-source container orchestration system. It valuable resource for IT professionals who want to learn more about Kubernetes.
Provides a comprehensive overview of IT operations management, covering topics such as IT service management, IT infrastructure management, and IT security management. It valuable resource for IT professionals who want to learn more about the field of IT operations.
Provides a comprehensive overview of how to use PowerShell to automate IT operations tasks. It valuable resource for IT professionals who want to learn more about PowerShell.
Provides a comprehensive overview of Jenkins, a popular open-source continuous integration tool. It valuable resource for IT professionals who want to learn more about Jenkins.
Provides a comprehensive overview of Ansible, a popular open-source automation tool. It valuable resource for IT professionals who want to learn more about Ansible.
Provides a comprehensive overview of Prometheus, a popular open-source monitoring tool. It valuable resource for IT professionals who want to learn more about Prometheus.
Provides a non-technical introduction to DevOps, a set of practices that combines software development and IT operations. It valuable resource for IT professionals who want to learn more about DevOps.
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