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This Is Service Design Doing

Marc Stickdorn, Markus Hormess, Adam Lawrence, and Jakob Schneider

This book will help you to move from theory to practice as you connect experience to operations and to business success, building a customer-centric culture in your organization.

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This Is Service Design Doing: Applying Service Design Thinking in the Real World

Paperback

This Is Service Design Methods: A Companion to This Is Service Design Doing

Paperback

This Is Service Design Doing: Applying Service Design Thinking in the Real World

Kindle Edition

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Length: 568 pages

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