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Annemarie Lesage, Constantinos K. Coursaris, Pierre-Majorique Léger, Sylvain Sénécal, Yany Grégoire, Chantal Labbé, Marc Fredette, and Camille Grange

It is hard to overstate the importance of UX in our relationship with the digital environment. Forrester has established that organizations that invest in UX have fared better than most in bull markets and in recessions (Forrester, 2015). This is truer than ever, now that the pandemic has broadened the adoption of remote work, online social life and entertainment.

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It is hard to overstate the importance of UX in our relationship with the digital environment. Forrester has established that organizations that invest in UX have fared better than most in bull markets and in recessions (Forrester, 2015). This is truer than ever, now that the pandemic has broadened the adoption of remote work, online social life and entertainment.

Learn User Experience fundamentals from the professors of the most important UX lab in North America. In this UX MicroMasters program, you will learn to meet organizational goals and satisfy users by applying a user-centred process to the digital products and services development that solve industry-relevant, real-world problems.

For each user-centred development phase (UX Research, Design, Prototyping and Evaluation), you will acquire the relevant theoretical knowledge and the applied best practices to plan, perform, analyze and communicate useful insights for the following development phase.

From personal financial services and employee-oriented software to disruptive medical applications, this MicroMasters program will help you develop the design thinking, UX evaluation and UX project management skills necessary to generate new solutions to pressing problems.

In each course, you will face a series of week-long challenges based on state-of-the-art research currently underway at HEC Montréal’s Tech3lab Laboratory. Through these challenges, you will refine your understanding of core concepts and prove your abilities in the very sought-after field of UX , from user interface, heuristic evaluation, human-computer interaction, usability testing, user interaction, to user experience.

This rigorous graduate-level series represents 20% of the coursework towards a Master of Science degree in UX in a Business Context from HEC Montréal. You will have unique access to the Tech3lab, an applied laboratory in management science, specializing in the analysis of interactions between technological interfaces in organizations and their employees or customers.

edX Prize 2022

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What's inside

Six courses

UX Research

(45 hours)
You’re curious about user experience (UX) but don’t know where to begin? This course will teach you to collect user information throughout the digital product’s development. From interviews, observation and cultural probes, to running surveys and reading web analytics, you will learn the most current UX data collection methods.

UX Design

(45 hours)
Brainstorm, brainstorm! UX Design is not just about having ideas! The user-centred approach fuels innovation in ways that support incremental, radical and disruptive innovations towards great user experience like no other.

UX Prototyping

(45 hours)
Prototyping is part art, part science. In this course, you will learn UI design and the ergonomic criteria that underlies it. With this knowledge, you will learn to drive the creative team from low-tech paper mock-ups to developing high-fidelity interactive prototypes using the latest industry methods and tools.

UX Evaluation: User Testing

(45 hours)
Testing! 1-2, 1-2! You’re interested in user experience and you have a scientific way of thinking? UX needs you! User testing is an empirical practice, the most widespread and sought-after of the UX fields.

UX Data Analysis

(45 hours)
Do big data and UX speak to you? This course provides methods and tools to analyze UX data, from qualitative user research to big data Web analytics, to make empirically-based recommendations for optimal user experiences.

UX Management

(45 hours)
For UX maturity to settle in an organization, there needs to be UX leadership. This MOOC teaches the specifics needed to manage a UX project, from managing UX professionals to talking about user experience to higher-ups, and advocating for users in your organization.

Learning objectives

  • Design professional interfaces offering quality user experiences;
  • Develop empathy and insights using web analytics and qualitative and quantitative methods;
  • Leverage insights from data in order to propose empirically-based recommendations;
  • Prototype low-tech mock-ups to high-fidelity interactive interfaces; and
  • Execute formal lab evaluations for all user testing, including compliance testing.

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