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Conflict Management For Everyone

By the end of the specialization, you will be able to: Assess conflict types and identify the needs and responses of all conflicting parties. Identify when conflicts arise and manage them in multiple settings. Respond to conflict appropriately and brainstorm for solutions you can follow through on. Prepare for negotiations by finding alternatives and making offers to reach the best solution for all involved.

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What's inside

Four courses

Assessing Conflict

Do you struggle to recognize conflicts early enough? Learn to identify conflicts and develop strategies for addressing them in the Assessing Conflict course!

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Managing Conflict

Do you want the best strategies for handling conflict? Learn the skills to recognize and address conflicts from this Managing Conflict course!

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Negotiation

Do you want the best strategies for building options in a negotiation? Learn these skills and more from the Negotiation course!

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Resolving and Transforming Conflict

Do you struggle to find conflict solutions and follow through with them? Learn these skills and more from the Resolving and Transforming Conflict course!

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Time

0 hours

Level

Introductory

Via

Coursera

Institution

Arizona State University

Instructors

CareerCatalyst

Level

Introductory

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