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Business English Communication Skills

Richard Moore, Daphne Mackey, and Wendy Asplin

This Specialization is designed to teach you to communicate effectively in English in professional contexts. You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations.

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What's inside

Five courses

Business English: Networking

This course begins with an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you. During the course, you will learn vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone, and over email in a professional way.

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Business English: Meetings

(0 hours)

This course teaches vocabulary and skills for participating in meetings. You will learn terms and phrases used both in email and in speaking to arrange, participate in, and conclude meetings. The goals of this course are to enable you to participate effectively in on-site meetings and teleconferences and to prepare you to write a proposal as an outcome of a meeting.

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Business English: Planning & Negotiating

(0 hours)

In this course, you will learn strategies for successful negotiations in formal and informal settings. You will also learn how to evaluate and compare services and features of different venues, plan a business event, and write an announcement for a business event.

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Business English: Making Presentations

This course teaches language and techniques for effective English presentations. Students will develop a persuasive presentation using charts and graphs to sell their city as a venue.

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Business English: Capstone Project

(0 hours)

The capstone project will give you opportunities to demonstrate your competence in the learning objectives for this Specialization. For the project, you’ll use formal, written methods and more casual visual and audio methods of communication to demonstrate your ability to use language appropriate for different business contexts.

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Time

45 hours

Level

Intermediate

Via

Coursera

Institution

University of Washington

Instructors

Richard Moore

Daphne Mackey

Wendy Asplin

Level

Intermediate

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