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Richard Moore

This course will teach you vocabulary and skills related to participating in meetings. You will learn terms and phrases used both in email and in speaking to arrange, participate in, and conclude meetings. The goals of this course are to enable you to participate effectively in on-site meetings and teleconferences and to prepare you to write a proposal as an outcome of a meeting.

Course Learning Objectives

• Arrange a meeting though email and by telephone

• List expectations and protocols related to on-site meetings and teleconferences

Read more

This course will teach you vocabulary and skills related to participating in meetings. You will learn terms and phrases used both in email and in speaking to arrange, participate in, and conclude meetings. The goals of this course are to enable you to participate effectively in on-site meetings and teleconferences and to prepare you to write a proposal as an outcome of a meeting.

Course Learning Objectives

• Arrange a meeting though email and by telephone

• List expectations and protocols related to on-site meetings and teleconferences

• State phone numbers, dates, currencies and sales figures accurately

• Write a proposal with appropriate organization and vocabulary

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What's inside

Syllabus

Introduction to Meetings
In this first week, you’ll learn about different types of meetings and what makes a successful meeting.
The Language of Meetings
Read more
In week two, you’ll learn about participating in and running meetings in The Language of Meetings.
Reporting In Meetings
In the third week you’ll learn how to give a report in a meeting and what to do at the end of the meeting to summarize what has been decided.
Writing A Proposal
In the final week, you’ll look at how to write a proposal based on the decision of a meeting.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Suitable for beginners wanting to improve participation in meetings
Develops communication skills for participating in meetings, preparing reports, and email etiquette
Presents a variety of scenarios, preparing learners for a range of meeting dynamics
Provides opportunities to practice writing proposals, a common outcome of meetings

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Reviews summary

Well-received business english: meetings course

Learners largely agree that Business English: Meetings is a well-received course that provides practical lessons on business communication skills. Students find the videos and readings engaging and appreciate the real-world examples used throughout the course. Many students specifically mention the effectiveness of the assignments in honing their skills and increasing their confidence in business meetings. This course is highly recommended for non-native English learners who are looking to improve their business communication in the workplace.
Students find the videos and readings to be engaging and helpful.
"The two teachers teach very well with all the points clearly structured and explained."
"The videos and readings coupled with the exercises provide a huge way to learn."
"The course structure was well-organized and easy to follow."
Students find the assignments to be effective in improving their skills and confidence.
"Completing the assignments hones your skills."
"These courses takes some time, however the fruits are sweet :) on the tasks you need to think, what means really learning."
"I highly appreciate the course. The materials are great and useful. All the assighnments are interesting."
Course provides practical tips and real-world examples that can be applied in actual work settings.
"Gives you practical tips that you can apply in real life."
"You've got a lot of things to apply to your work...especially on the right way of conducting a meeting and the right words to use. Thank you for this course, it really helped me a lot."
"Very helpful and practical course, you will learn not only specifical vocabularies but also professional meeting organization skills"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Business English: Meetings with these activities:
Refresh meeting management skills
Brush up on your existing meeting management skills to prepare for this course.
Browse courses on Meeting Management
Show steps
  • Review meeting management best practices online.
  • Read a book or article on the topic of effective meeting management.
  • Practice running a mock meeting with friends or colleagues.
Attend a webinar on meeting facilitation
Learn from experts in the field of meeting facilitation.
Show steps
  • Search for upcoming webinars on meeting facilitation.
  • Register for a webinar that aligns with your schedule and interests.
  • Attend the webinar and take notes.
Practice writing meeting minutes
Improve your ability to document meeting outcomes effectively.
Show steps
  • Gather sample meeting agendas and minutes.
  • Review the structure and content of effective meeting minutes.
  • Practice writing minutes for mock meetings.
  • Get feedback on your minutes from a colleague or mentor.
Two other activities
Expand to see all activities and additional details
Show all five activities
Participate in a meeting role-playing exercise
Gain practical experience in different meeting roles.
Show steps
  • Find a group of colleagues to participate in a role-playing session.
  • Assign different meeting roles to each participant.
  • Conduct a mock meeting and practice fulfilling your assigned role.
  • Provide feedback to each other on your performance.
Plan and facilitate a meeting as a project
Apply the skills you learn in the course to a real-world project.
Show steps
  • Identify a specific meeting that you need to plan and facilitate.
  • Develop a meeting agenda and distribute it to participants.
  • Facilitate the meeting effectively, ensuring that all voices are heard and decisions are made.
  • Write and distribute meeting minutes.

Career center

Learners who complete Business English: Meetings will develop knowledge and skills that may be useful to these careers:
Sales Manager
Sales Managers lead and motivate sales teams to achieve revenue targets. The ability to effectively communicate and engage with clients is essential for success in this role. The Business English: Meetings course can help develop your communication and persuasion skills, enabling you to build strong relationships with clients, present sales proposals, and negotiate deals. By understanding the dynamics and protocols of meetings, you can effectively lead sales meetings, manage expectations, and close deals.
Marketing Manager
Marketing Managers oversee the development and execution of marketing campaigns to promote products or services. Effective communication is crucial for success in this role, including the ability to participate in and lead meetings. The Business English: Meetings course can help develop your communication skills, enabling you to clearly articulate marketing strategies, manage stakeholder expectations, and motivate teams. By understanding the dynamics and protocols of meetings, you can effectively engage with clients, partners, and internal stakeholders, driving successful marketing initiatives.
Project Manager
In the role of a Project Manager, one must skillfully coordinate and oversee various projects from initiation to completion. Knowledge of effective meetings is crucial for success in this field. The Business English: Meetings course can help build a foundation in meeting etiquette and communication strategies, enabling you to lead and participate in productive meetings. By mastering the language and protocols of meetings, you can effectively convey project objectives, manage expectations, and ensure smooth collaboration among team members.
Financial Analyst
Financial Analysts provide analysis and recommendations on investments and financial trends. The ability to effectively communicate financial data and insights is essential for success in this role. The Business English: Meetings course can help develop your communication and presentation skills, enabling you to present financial analysis, discuss market trends, and make recommendations to clients. By understanding the dynamics and protocols of meetings, you can effectively lead financial meetings, manage expectations, and drive informed investment decisions.
Product Manager
Product Managers oversee the development and launch of new products or features. Effective communication and collaboration are crucial for success in this role. The Business English: Meetings course can help develop your communication skills, enabling you to clearly articulate product requirements, manage stakeholder expectations, and drive product development. By understanding the dynamics and protocols of meetings, you can effectively lead product meetings, facilitate decision-making, and ensure successful product launches.
Operations Manager
Operations Managers oversee the day-to-day operations of an organization. The ability to effectively communicate and coordinate with different departments is essential for success in this role. The Business English: Meetings course can help develop your communication and coordination skills, enabling you to manage processes, resolve issues, and ensure smooth operations. By understanding the dynamics and protocols of meetings, you can effectively lead team meetings, manage expectations, and drive operational efficiency.
Human Resources Manager
Human Resources Managers oversee the recruitment, development, and management of employees. The ability to effectively communicate and engage with employees is essential for success in this role. The Business English: Meetings course can help develop your communication and interpersonal skills, enabling you to conduct performance reviews, facilitate training programs, and manage employee relations. By understanding the dynamics and protocols of meetings, you can effectively lead team meetings, manage expectations, and foster a positive work environment.
Management Consultant
Management Consultants provide expert advice to organizations on various aspects of their operations. The ability to conduct and participate in effective meetings is essential for success in this field. The Business English: Meetings course can help build a strong foundation in meeting management, enabling you to lead discussions, facilitate decision-making, and present recommendations to clients. By mastering the language and protocols of meetings, you can effectively engage with stakeholders, build consensus, and drive organizational improvement.
Business Analyst
Business Analysts play a pivotal role in analyzing business needs, processes, and systems to identify areas for improvement. The ability to effectively participate in meetings is paramount for success in this profession. The Business English: Meetings course can help equip you with the vocabulary and skills necessary to actively contribute to discussions, gather requirements, and present recommendations. Understanding the dynamics and protocols of meetings will enable you to engage effectively with stakeholders, facilitating data-driven decision-making.
Account Manager
Account Managers oversee relationships with existing clients to ensure satisfaction and drive revenue growth. The ability to effectively communicate and build relationships is essential for success in this role. The Business English: Meetings course can help develop your communication and interpersonal skills, enabling you to manage client accounts, resolve issues, and negotiate contracts. By understanding the dynamics and protocols of meetings, you can effectively lead client meetings, manage expectations, and foster long-term business relationships.
Editor
Editors review, edit, and proofread written content, such as articles, books, and marketing materials. The ability to effectively communicate and collaborate with authors is essential for success in this role. The Business English: Meetings course may be useful in developing your communication skills, enabling you to provide constructive feedback, manage editorial projects, and ensure the quality of written content. By understanding the dynamics and protocols of meetings, you can effectively participate in editorial meetings, manage expectations, and contribute to the production of high-quality written materials.
Teacher
Teachers plan and deliver lessons to students in a variety of settings, such as schools, colleges, and universities. The ability to effectively communicate and engage with students is essential for success in this role. The Business English: Meetings course may be useful in developing your communication and teaching skills, enabling you to manage classrooms, deliver lectures, and assess student learning. By understanding the dynamics and protocols of meetings, you can effectively participate in faculty meetings, manage expectations, and contribute to the development of high-quality educational experiences.
Librarian
Librarians provide access to information and resources to patrons in a variety of settings, such as public libraries, school libraries, and academic libraries. The ability to effectively communicate and assist patrons is essential for success in this role. The Business English: Meetings course may be useful in developing your communication and interpersonal skills, enabling you to provide reference assistance, conduct research consultations, and manage library programs. By understanding the dynamics and protocols of meetings, you can effectively participate in library meetings, manage expectations, and contribute to the development of high-quality library services.
Journalist
Journalists research, write, and report on news and current events. The ability to effectively communicate and gather information is essential for success in this role. The Business English: Meetings course may be useful in developing your communication and research skills, enabling you to conduct interviews, gather data, and write compelling news stories. By understanding the dynamics and protocols of meetings, you can effectively participate in editorial meetings, manage expectations, and contribute to the production of high-quality journalism.
Technical Writer
Technical Writers create and maintain technical documentation, such as user manuals, white papers, and training materials. The ability to effectively communicate complex technical information is essential for success in this role. The Business English: Meetings course may be useful in developing your communication skills, enabling you to clearly explain technical concepts, gather feedback, and ensure the accuracy of technical documentation. By understanding the dynamics and protocols of meetings, you can effectively participate in technical discussions, manage expectations, and contribute to the development of high-quality technical documentation.

Reading list

We've selected 19 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Business English: Meetings.
This practical guide provides step-by-step instructions for planning, conducting, and evaluating effective meetings. It covers a wide range of topics, including setting clear objectives, creating agendas, managing conflict, and following up on decisions.
In-depth coverage of how to facilitate a large variety of meetings, this text also provides exercises and activities to improve facilitation skills.
Provides a step-by-step guide to planning and running effective meetings. It useful resource for anyone who wants to improve their meeting skills.
Offers a comprehensive guide to the art of facilitation. It provides practical tips and techniques for planning, facilitating, and evaluating meetings, workshops, and other group events.
Is the definitive guide to parliamentary procedure. It provides clear and concise instructions on how to conduct meetings according to Robert's Rules of Order, the most widely used set of rules for conducting meetings in the United States.
Provides a comprehensive overview of the art of the meeting. It valuable resource for anyone who wants to improve their meeting skills and knowledge.
Provides a practical guide to improving the effectiveness of meetings. It covers a wide range of topics, including setting clear goals, creating agendas, managing time, and facilitating discussions.
Good for beginners and experienced professionals alike, this book friendly, jargon-free manual for facilitating any kind of meeting.
Covers advanced communication strategies that could benefit learners who participate in meetings with difficult people or topics.
This textbook covers a broad range of business communication skills, including writing, speaking, and interpersonal communication.
Would be useful for learners who work in a globally distributed context, as it covers virtual facilitation in addition to on-site meeting.
Provides a practical guide to planning and facilitating effective meetings. It covers a wide range of topics, including setting clear goals, creating agendas, and managing conflict.
Provides useful background on the reasons why meetings might fail or be ineffective.
This textbook provides a comprehensive overview of business communication skills, with a focus on writing and speaking.
Provides a practical guide to planning, leading, and participating in effective business meetings. It covers everything from setting clear objectives and agendas to using effective communication techniques.
Provides a practical guide to planning, running, and following up on successful business meetings. It covers everything from setting clear objectives and agendas to using effective communication techniques.
Provides a fictional story about a dysfunctional team. It is helpful for understanding team dynamics and improving your meeting skills.

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