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Richard Moore and Wendy Asplin

In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event.

Course Learning Objectives

• Negotiate strategically in formal and informal settings

• Identify and resolve customer issues after a negotiation has taken place

• Evaluate and compare services and features of two venues

• Plan a business event using negotiation skills

• Write an announcement for a business event after selecting a venue

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What's inside

Syllabus

Week 1: Exchanging Information
Exchanging information is the first step in negotiating. In this module, we’re going to look at ways to request and give information. We’ll also look at how to make comparisons before making a final decision.
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Week 2: Negotiating
In this week, you will receive an overview of negotiations, learn to make a proposal, and also be able to make a concession during negotiations.
Week 3: Handling Problems
When plans are in place, there is always a chance of things going wrong. In this module, you will learn about the techniques to handle problems as they arise.
Week 4: Planning and Announcing Events
Planning events can be a lot of work, but has a huge pay off. You will learn about organizing and announcing events before implementing your plans.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores business event planning, which is a highly in-demand skill in the hospitality and event management industry
Equips learners with skills and knowledge to handle problems in after the planning phase of organizing an event, which is highly useful for success in event management
Taught by instructors who have experience in business and events, giving learners access to the latest industry knowledge
Applicable to a wide range of event planning scenarios, such as conferences, corporate events, and social gatherings
Focuses on negotiation and problem-handling, which are core soft skills in planning any event
Covers the entire event planning process, from venue selection to post-event follow-up, providing a comprehensive understanding

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Reviews summary

Popular business english course

Learners largely agree that this highly popular Business English course is excellent. It offers engaging assignments, helpful lectures, and resources to enhance your English speaking, writing, and listening skills. Students find the course well organized and effective for improving their professional communication skills whether they're new to business English or a seasoned professional.
The course materials are interesting and keep students engaged.
"It was fun, productive and very useful."
"It was really interesting and obliged me to be creative"
"It's a very good course."
Students find the instructors to be knowledgeable and supportive.
"Teachers are really good."
"I fell in love with my teachers."
"I would like to thank you. I highly appreciate the course."
The course provides practical skills and knowledge that students can apply to real-world business situations.
"You can apply the developed skills to the real world right away."
"I can apply what I have learned daily from this course to my work immediately."
"This course is very helpful and useful."
Overwhelmingly positive feedback indicates this course is well received.
"a"
"Good"
"great"
"good!"
"Love it"
"awesome"
"Very Good"
"excellent"
"Excelent!"
"Excellent"
Only one negative review indicating that a student found the course to be boring and useless.
"one of the boring and useless courses..............0/100"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Business English: Planning & Negotiating with these activities:
Negotiation Skills Guide
Review the basics of negotiation to prepare for the course.
Browse courses on Negotiation
Show steps
  • Watch a video tutorial on negotiation strategies
  • Read an article about the different types of negotiation
  • Practice role-playing a negotiation with a friend or family member
Getting to Yes: Negotiating Agreement Without Giving In
Read this classic book on negotiation to learn the principles of principled negotiation.
Show steps
  • Read the book
  • Summarize the key principles of principled negotiation
  • Apply the principles to a negotiation scenario
Venue Comparison Table
Create a table comparing the features and costs of different venues to help you choose the best one for your event.
Browse courses on Planning
Show steps
  • Research different venues in your area
  • Create a list of the most important features for your event
  • Compare the prices of different venues
  • Make a decision about which venue to book
Five other activities
Expand to see all activities and additional details
Show all eight activities
Event Planning Guide
Create a step-by-step guide to planning an event.
Browse courses on Planning
Show steps
  • Brainstorm ideas for your event
  • Set a budget for your event
  • Choose a date and time for your event
  • Find a venue for your event
  • Promote your event
  • Host your event
Negotiation Discussion Group
Meet with other students to discuss negotiation strategies.
Browse courses on Negotiation
Show steps
  • Find a group of students to meet with
  • Choose a topic to discuss
  • Share your thoughts and ideas with the group
  • Listen to the thoughts and ideas of others
  • Reflect on what you learned from the discussion
Negotiation Simulation
Practice negotiating with a real person in a simulated scenario.
Browse courses on Negotiation
Show steps
  • Find a partner to role-play with
  • Choose a negotiation scenario
  • Negotiate with your partner
  • Reflect on your negotiation experience
Event Planning Project
Plan and host a small event.
Browse courses on Planning
Show steps
  • Choose a type of event to host
  • Set a budget for your event
  • Find a venue for your event
  • Promote your event
  • Host your event
  • Evaluate your event
Negotiation Workshop
Attend a workshop on negotiation to learn from an expert.
Browse courses on Negotiation
Show steps
  • Find a negotiation workshop to attend
  • Attend the workshop
  • Take notes during the workshop
  • Practice the negotiation skills you learned
  • Reflect on what you learned from the workshop

Career center

Learners who complete Business English: Planning & Negotiating will develop knowledge and skills that may be useful to these careers:
Sales Manager
As a Sales Manager, it will be required that you negotiate deals with clients. Additionally, you will likely need to negotiate with business partners and employees. This course's focus on negotiation will provide you with the skills to build a foundation for success as a Sales Manager.
Event Planner
An Event Planner organizes events, from conferences to weddings to fundraisers. As an Event Planner, you will be required to negotiate with vendors and other service providers. This course will help you gain the skills necessary to be a successful Event Planner by teaching you how to negotiate strategically in formal and informal settings.
Business Development Manager
Much like those in Sales Management, Business Development Managers must negotiate. Negotiation is needed to build and maintain relationships with clients and business contacts. This course will help prepare you to negotiate successfully, which is a critical skill for success as a Business Development Manager.
Contract Manager
Contract Managers negotiate and draft contracts. A background in business negotiation is very useful for Contract Managers, and this course can provide a foundation for those seeking to enter this field.
Consultant
Consultants provide advice and solutions to businesses. They often need to negotiate with clients to get their business and with other stakeholders to implement their solutions. Consultants may find this course very helpful for its focus on negotiation and problem solving.
Customer Success Manager
Customer Success Managers negotiate with clients to ensure that they are satisfied with their products or services. They also negotiate with other stakeholders to resolve any issues that may arise.
Account Manager
Account Managers negotiate with clients to sell products or services. They also negotiate with other stakeholders to ensure that their clients are satisfied.
Human Resources Manager
Human Resources Managers negotiate with employees, unions, and other stakeholders to resolve workplace issues. This course will provide helpful insights, strategies, and frameworks for successful negotiation as a Human Resources Manager.
Purchasing Manager
Purchasing Managers negotiate with suppliers to get the best possible prices and terms for their companies. This course may be particularly helpful to those in this role because of its focus on negotiation in addition to event planning, which is an important task for Purchasing Managers.
Operations Manager
Operations Managers negotiate with suppliers, vendors, and other stakeholders to ensure that their organizations run smoothly. This course may be helpful for Operations Managers who need to build upon their negotiation skills.
Marketing Manager
Marketing Managers negotiate with vendors, clients, and other stakeholders to get the best possible deals for their companies. This course may be helpful for Marketing Managers because of its focus on negotiation and planning.
Project Manager
Project Managers must be able to negotiate to keep their projects moving. Issues will always arise throughout the course of a project, and Project Managers must be able to negotiate and problem solve to resolve issues and get their projects back on track.
Business Analyst
Business Analysts are responsible for identifying and solving business problems. They may need to negotiate with stakeholders to get the information they need to solve problems.
Program Manager
Program Managers negotiate with stakeholders to develop and implement programs. They may also need to negotiate with vendors and other partners.
Product Manager
Product Managers negotiate with stakeholders to develop and launch new products. They may also need to negotiate with customers to get feedback on their products.

Reading list

We've selected 15 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Business English: Planning & Negotiating.
Provides a comprehensive overview of the negotiation process, from planning and preparation to execution and follow-up. It valuable resource for anyone who wants to improve their negotiation skills.
This classic book on negotiation provides a step-by-step guide to achieving mutually beneficial agreements. It is essential reading for anyone who wants to learn the basics of negotiation.
Provides a practical approach to negotiation that focuses on building relationships and creating value for both parties. It great resource for anyone who wants to learn how to negotiate effectively in a positive and collaborative manner.
Provides a framework for understanding the negotiation process and developing effective strategies. It valuable resource for anyone who wants to learn how to negotiate from a position of strength.
Provides a practical guide to negotiation that covers a wide range of topics, from planning and preparation to execution and follow-up. It great resource for anyone who wants to learn how to negotiate effectively in any situation.
Provides a step-by-step guide to negotiation that is based on the principles of trust, integrity, and collaboration. It great resource for anyone who wants to learn how to negotiate effectively in a win-win manner.
Provides a comprehensive overview of the psychology of persuasion. It valuable resource for anyone who wants to learn how to influence others and achieve their goals.
Provides a framework for personal and professional success. It great resource for anyone who wants to learn how to live a more effective and fulfilling life.
Provides a powerful argument for the value of introversion. It great resource for anyone who wants to learn how to embrace their introverted nature and achieve success.
Provides a practical guide to finding happiness. It great resource for anyone who wants to learn how to live a more fulfilling and meaningful life.
Provides a powerful message about the importance of living in the present moment. It great resource for anyone who wants to learn how to reduce stress and live a more peaceful and fulfilling life.

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