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Richard Moore
This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you.
Read more
This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you.
Read more
This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you.
During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way.
Course Learning Objectives
• Determine whether the objectives of this Specialization align with your learning goals
• Evaluate your current level of proficiency in business English communication
• Present relevant information about yourself in a discussion forum
• Develop your networking skills
• Write short emails with appropriate formatting
• Recognize and produce formal and informal language in emails
• Develop vocabulary related to jobs and companies
Register for this course and see more details by visiting:
OpenCourser.com/course/clhxb4/business
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What's inside
Syllabus
Introduction to Business English Communication
In the first week, you’ll practice introducing yourself and learn some new vocabulary to talk about what you do in your job.
Read more
Syllabus
Introduction to Business English Communication
In the first week, you’ll practice introducing yourself and learn some new vocabulary to talk about what you do in your job.
Read more
Introductions
In Week 2, you’ll study vocabulary to describe your company (or any company - you don’t have to be working right now to take this course!).
Emails
In week 3, we will introduce you to writing professional emails.
Meeting Arrangements on the Telephone
Week 4 is all about telephoning and making arrangements to meet.
Meeting Arrangements (Email)
In Week 5, we return to email to talk about arrangements, make changes, and update. This last week includes some practice with texting too.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Develops vocabulary and customs related to socializing and networking in English
Develops skills to interact with business contacts professionally in person, on the phone, and over email
Provides an overview of the Specialization and a proficiency test for self-assessment
Introduces writing professional emails, which is a core skill for business communication
Covers introductions and vocabulary to describe oneself and one's company, which are essential for networking
Includes practice with texting, which is a common form of communication in business settings
Save this course
Save Business English: Networking to your list so you can find it easily later:
Save
Save
Reviews summary
Professionally communicated for business networking
learners say this course provides essential skills for business communication. Students get hands-on practice with assignments and quizzes that are often graded by their peers. Instructors cover a range of pertinent topics such as how to effectively use emails, phones, and texts in networking situations. Students regularly highlight how these practical lessons and assignments have immediately helped them in their professional endeavors.
While the course utilizes peer grading for assignments and quizzes, learners appreciate the detailed feedback they receive from one another. This peer interaction is seen as a positive learning component of the course.
"The content of this course is pertinent and valuable for Learning Business English."
"I so glad for this course, because I never had participated in a course of internet."
Students particularly value the lessons and practice exercises on writing professional emails. They emphasize how this training will immediately benefit them in their careers
"I've learned many things in business communication, I feel more confident and I know that I've received the best guidance of the instructors Daphne Mackey and Richard Moore."
"My journey towards the first of five in Business english Specialization is very interesting"
This engaging course is specifically designed to teach critical networking skills for business. The course covers professional etiquette for emails, phone calls, text messages, and meetings, among other valuable topics
"This course is designed very well and has too importance for a good business relationship."
"It is a practical, simple and well explained course."
A few learners mention technical issues with the course, including difficulty uploading assignments from phones or tablets
"I am not very happy that I have to upload a video of myself in order to pass one of my lessons."
"The free trial is an scam for Business Communication course."
Some learners are disappointed that peer feedback and grading on assignments sometimes lacks quality. They would like to see more teacher involvement in this process.
"personally, I don't really like or agree with the unprofessional student to judge your work."
"you can´t be sure if ypu are doing well or not in the writting activities because other students are the ones who grades you"
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Business English: Networking with these
activities:
Brush up on grammar and vocabulary related to business communication
Show steps
A solid foundation in grammar and vocabulary is crucial for effective business communication.
Browse courses on
Grammar
Show steps
-
Review grammar rules and practice exercises
-
Expand your vocabulary by reading business publications and articles
-
Use online tools or apps to test your grammar and vocabulary
Create a collection of resources on business communication
Show steps
Having a curated collection of resources can provide quick access to valuable information.
Browse courses on
Business Communication
Show steps
-
Identify and gather relevant articles, videos, books, and other resources
-
Organize the resources into categories or topics
-
Create a system for accessing and updating the collection
Join a professional organization related to business communication
Show steps
Engaging with professionals in the field can provide valuable insights and opportunities.
Browse courses on
Professional Networking
Show steps
-
Research professional organizations in your industry
-
Attend industry events and meetups
-
Join online forums and discussion groups
Four other activities
Expand to see all activities and additional details
Show all seven activities
Participate in online workshops or webinars on business communication skills
Show steps
Structured workshops and webinars can provide practical guidance and expert insights.
Show steps
-
Identify online workshops or webinars that align with your learning goals
-
Register and actively participate in the sessions
-
Apply the techniques and strategies learned in your communication practices
Participate in mock networking events or role-playing exercises
Show steps
Simulating real-life networking scenarios can build confidence and improve communication abilities.
Show steps
-
Find a partner or group to practice with
-
Create realistic networking scenarios
-
Take turns playing different roles and provide feedback
Record and analyze your own business communication interactions
Show steps
Critically evaluating your own communication can help identify areas for improvement.
Browse courses on
Self-Analysis
Show steps
-
Record yourself in business communication interactions (e.g., phone calls, emails)
-
Analyze your communication style, tone, and effectiveness
-
Identify areas for improvement and practice targeted exercises
Develop a presentation on a business communication topic
Show steps
Preparing and delivering a presentation can enhance communication clarity and persuade.
Browse courses on
Presentation Skills
Show steps
-
Choose a relevant business communication topic
-
Research and gather evidence to support your points
-
Create visually engaging slides and a clear presentation structure
-
Practice delivering your presentation and get feedback
Brush up on grammar and vocabulary related to business communication
Show steps
A solid foundation in grammar and vocabulary is crucial for effective business communication.
Browse courses on
Grammar
Show steps
Show steps
Show steps
- Review grammar rules and practice exercises
- Expand your vocabulary by reading business publications and articles
- Use online tools or apps to test your grammar and vocabulary
Create a collection of resources on business communication
Show steps
Having a curated collection of resources can provide quick access to valuable information.
Browse courses on
Business Communication
Show steps
Show steps
Show steps
- Identify and gather relevant articles, videos, books, and other resources
- Organize the resources into categories or topics
- Create a system for accessing and updating the collection
Join a professional organization related to business communication
Show steps
Engaging with professionals in the field can provide valuable insights and opportunities.
Browse courses on
Professional Networking
Show steps
Show steps
Show steps
- Research professional organizations in your industry
- Attend industry events and meetups
- Join online forums and discussion groups
Four other activities
Expand to see all activities and additional details
Show all seven activities
Participate in online workshops or webinars on business communication skills
Show steps
Structured workshops and webinars can provide practical guidance and expert insights.
Show steps
Show steps
Show steps
- Identify online workshops or webinars that align with your learning goals
- Register and actively participate in the sessions
- Apply the techniques and strategies learned in your communication practices
Participate in mock networking events or role-playing exercises
Show steps
Simulating real-life networking scenarios can build confidence and improve communication abilities.
Show steps
Show steps
Show steps
- Find a partner or group to practice with
- Create realistic networking scenarios
- Take turns playing different roles and provide feedback
Record and analyze your own business communication interactions
Show steps
Critically evaluating your own communication can help identify areas for improvement.
Browse courses on
Self-Analysis
Show steps
Show steps
Show steps
- Record yourself in business communication interactions (e.g., phone calls, emails)
- Analyze your communication style, tone, and effectiveness
- Identify areas for improvement and practice targeted exercises
Develop a presentation on a business communication topic
Show steps
Preparing and delivering a presentation can enhance communication clarity and persuade.
Browse courses on
Presentation Skills
Show steps
Show steps
Show steps
- Choose a relevant business communication topic
- Research and gather evidence to support your points
- Create visually engaging slides and a clear presentation structure
- Practice delivering your presentation and get feedback
Career center
Learners who complete Business English: Networking will develop knowledge and skills
that may be useful to these careers:
Public relations manager
Public relations manager
Public Relations Managers manage the public relations of their organizations. This often involves communicating with the media and the public in English. This course can help Public Relations Managers develop the business English communication skills they need to succeed.
Communications Manager
Communications Manager
Communications Managers are responsible for developing and executing communications strategies. Strong English communication skills are essential for this role. This Business English: Networking course can help Communications Managers develop the necessary skills to succeed in their role.
Consultant
Consultant
Consultants advise businesses on how to improve their operations. They often work with clients from different cultures, so the ability to communicate effectively in English is essential. This course can help Consultants build the business English skills they need to succeed in their work.
Sales Manager
Sales Manager
Sales Managers oversee the sales teams of their organizations. They must be able to communicate effectively in English with clients, partners, and team members. This course can help Sales Managers develop the business English communication skills they need to succeed.
Marketing Manager
Marketing Manager
Marketing Managers develop and execute marketing campaigns. They must be able to communicate effectively in English with clients, partners, and the media. This course can help Marketing Managers develop the business English communication skills they need to succeed.
Business Development Manager
Business Development Manager
Business Development Managers generate new business for their companies. Being able to communicate effectively in English is a must, as they often are networking with current and prospective clients. This course can help Business Development Managers perfect their English networking abilities so that they can make great first impressions with people who matter.
Project Manager
Project Manager
Project Managers oversee the planning and execution of projects. They must be able to communicate effectively in English with clients, team members, and stakeholders. This course can help Project Managers develop the business English communication skills they need to succeed.
Human Resources Manager
Human Resources Manager
Human Resources Managers oversee all aspects of human resources for their organizations. This often involves communicating with employees and managers in English. This course can help Human Resources Managers develop the business English communication skills they need to succeed.
Business Analyst
Business Analyst
Business Analysts help businesses develop and implement their strategies. Good communication skills are necessary for this role in order to build rapport with potential clients. This course helps Business Analysts develop the Business English skills to build relationships in professional situations and to communicate in a clear and persuasive way.
Technical Writer
Technical Writer
Technical Writers create technical documentation, such as user manuals and white papers. They must be able to communicate effectively in English with a variety of audiences. This course can help Technical Writers develop the business English communication skills they need to succeed.
Customer Success Manager
Customer Success Manager
Customer Success Managers are responsible for ensuring that customers are satisfied with their products or services. This often involves communicating with customers in English. This course can help Customer Success Managers develop the skills they need to communicate with customers effectively.
Event Planner
Event Planner
Event Planners work with clients to plan and execute events. They must be able to communicate effectively in English with clients, vendors, and attendees. This course can help Event Planners develop the business English communication skills they need to succeed.
Account Manager
Account Manager
Account Managers are often the main point of contact between their customers and their own business. As such, they must be able to communicate in fluent and professional English. This Business English: Networking course provides a great foundation for those who want to be able to perform that duty effectively. It can help Account Managers write emails and speak on the phone with their clients in a way that will make both themselves and their company look good.
Trainer
Trainer
Trainers develop and deliver training programs. They must be able to communicate effectively in English with learners. This course can help Trainers develop the business English communication skills they need to succeed.
Administrative Assistant
Administrative Assistant
Administrative Assistants often need to help managers or executives with networking on the phone or through email. By developing their skills in English networking and communication, they can help their managers make a better impression on clients and partners. This Business English: Networking course will help prepare Administrative Assistants for phone calls and email communication in English.
For more career information including salaries, visit:
OpenCourser.com/course/clhxb4/business
Reading list
We've selected ten books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Business English: Networking.
Save
Offers insights into the power of relationships and the importance of building a strong network. Provides practical advice on how to connect with others, build trust, and leverage relationships for personal and professional success.
Save
Provides practical techniques for developing charisma and making a positive impact on others. Helps learners build confidence, improve their communication skills, and create lasting connections.
Offers practical advice and strategies for building and maintaining professional networks. Valuable for learners who want to enhance their networking skills and make connections in their field.
Save
Explores the concept of reciprocity and its impact on networking. Provides insights into the benefits of helping others and building relationships based on mutual support.
Helps learners navigate difficult conversations and build productive relationships, both of which are crucial for successful networking. Provides practical tools and techniques for handling challenging communication situations.
Provides insights into the strengths and challenges of introverts in networking situations. Helps learners understand their own communication style and develop strategies for networking effectively.
Save
Examines the importance of vulnerability and authenticity in building meaningful connections. Provides insights into overcoming fear and shame, which can hinder networking efforts.
A practical guide to mastering the art of small talk, which is essential for building connections and making a positive impression in networking settings.
A classic self-help book that explores the principles of personal and professional effectiveness. Provides valuable insights into interpersonal communication and relationship building, which are essential for successful networking.
Save
While not specifically focused on networking, this book offers valuable insights into time management and productivity, which are essential for individuals who want to build and maintain strong professional networks.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/clhxb4/business
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Level
Intermediate
Via
Coursera
Institution
University of Washington
Instructor
Richard Moore
Language
English
Transcripts
Español
Français
Português
Deutsch
Italiano
中文
العربية
한국어
日本語
हिंदी
Nederlands
Svenska
Pусский
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Polski
Ελληνικά
українська мова
magyar nyelv
Bahasa Indonesia
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қазақша
اُردُو,
فارسی
বাংলা
tiếng Việt
پښتو
آذربایجان دیلی
монгол хэл
Afrikaans
This course belongs to a
collection
called
Business English Communication Skills. It's comprised of five courses:
- Business English: Capstone Project
- Business English: Making Presentations
- Business English: Meetings
- Business English: Planning & Negotiating
- Business English: Networking (viewing)
Good to know
Develops vocabulary and customs related to socializing and networking in English
Develops skills to interact with business contacts professionally in person, on the phone, and over email
Provides an overview of the Specialization and a proficiency test for self-assessment
Introduces writing professional emails, which is a core skill for business communication
Covers introductions and vocabulary to describe oneself and one's company, which are essential for networking
Includes practice with texting, which is a common form of communication in business settings
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