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Business English

Networking

Richard Moore

This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you.

During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way.

Course Learning Objectives

• Determine whether the objectives of this Specialization align with your learning goals

Read more

This course begins with a welcome message and an overview of the Specialization. After this introduction, you will be asked to take a proficiency test to see if this course is right for you.

During the course, you will begin learning vocabulary and customs related to socializing and networking in English. The goal is to enable you to interact with business contacts in person, on the phone and over email in a professional way.

Course Learning Objectives

• Determine whether the objectives of this Specialization align with your learning goals

• Evaluate your current level of proficiency in business English communication

• Present relevant information about yourself in a discussion forum

• Develop your networking skills

• Write short emails with appropriate formatting

• Recognize and produce formal and informal language in emails

• Develop vocabulary related to jobs and companies

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What's inside

Syllabus

Introduction to Business English Communication
In the first week, you’ll practice introducing yourself and learn some new vocabulary to talk about what you do in your job.
Read more

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Develops vocabulary and customs related to socializing and networking in English
Develops skills to interact with business contacts professionally in person, on the phone, and over email
Provides an overview of the Specialization and a proficiency test for self-assessment
Introduces writing professional emails, which is a core skill for business communication
Covers introductions and vocabulary to describe oneself and one's company, which are essential for networking
Includes practice with texting, which is a common form of communication in business settings

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Create your own learning path. Save this course to your list so you can find it easily later.
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Reviews summary

Practical business english communication

According to learners, this course offers practical and immediately applicable skills for business networking and communication. Students found modules on professional email writing and handling phone calls particularly valuable and easy to follow. Reviewers liked the clear structure and manageable lesson size, seeing it as a strong choice for improving business English, especially for non-native speakers at intermediate levels. While most found it beneficial, some advanced learners felt the material was basic, suggesting more depth could improve it. Overall, it provides a useful foundation.
Well-suited for certain proficiency levels.
"This course was perfect for an intermediate English learner like me looking for business context."
"As a beginner in business English, I found this course very accessible and not overwhelming."
"As someone with more advanced English, I felt this was a bit basic."
Well-organized and easy to follow lessons.
"The course structure was very logical and easy to follow, which helped a lot."
"It was broken down into bite-sized, manageable lessons."
"I liked how each week focused on a different, practical topic."
Strong emphasis on practical communication tasks.
"The section on email etiquette and writing was the most valuable part for me."
"Great practice for making phone calls and setting up business meetings."
"It focuses heavily on practical written and spoken arrangements."
Offers useful, immediately applicable skills.
"I learned very practical things I could use immediately in my job."
"The tips on email writing were especially helpful for my daily work."
"Provided concrete phrases for handling phone calls which I found useful."
Could benefit from more advanced content.
"I wish it went into more detail on complex networking scenarios."
"It felt like just an introduction; I could use more advanced topics."
"It's a good overview, but I didn't feel it had much depth."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Business English: Networking with these activities:
Brush up on grammar and vocabulary related to business communication
A solid foundation in grammar and vocabulary is crucial for effective business communication.
Browse courses on Grammar
Show steps
  • Review grammar rules and practice exercises
  • Expand your vocabulary by reading business publications and articles
  • Use online tools or apps to test your grammar and vocabulary
Create a collection of resources on business communication
Having a curated collection of resources can provide quick access to valuable information.
Browse courses on Business Communication
Show steps
  • Identify and gather relevant articles, videos, books, and other resources
  • Organize the resources into categories or topics
  • Create a system for accessing and updating the collection
Join a professional organization related to business communication
Engaging with professionals in the field can provide valuable insights and opportunities.
Browse courses on Professional Networking
Show steps
  • Research professional organizations in your industry
  • Attend industry events and meetups
  • Join online forums and discussion groups
Four other activities
Expand to see all activities and additional details
Show all seven activities
Participate in online workshops or webinars on business communication skills
Structured workshops and webinars can provide practical guidance and expert insights.
Show steps
  • Identify online workshops or webinars that align with your learning goals
  • Register and actively participate in the sessions
  • Apply the techniques and strategies learned in your communication practices
Participate in mock networking events or role-playing exercises
Simulating real-life networking scenarios can build confidence and improve communication abilities.
Show steps
  • Find a partner or group to practice with
  • Create realistic networking scenarios
  • Take turns playing different roles and provide feedback
Record and analyze your own business communication interactions
Critically evaluating your own communication can help identify areas for improvement.
Browse courses on Self-Analysis
Show steps
  • Record yourself in business communication interactions (e.g., phone calls, emails)
  • Analyze your communication style, tone, and effectiveness
  • Identify areas for improvement and practice targeted exercises
Develop a presentation on a business communication topic
Preparing and delivering a presentation can enhance communication clarity and persuade.
Browse courses on Presentation Skills
Show steps
  • Choose a relevant business communication topic
  • Research and gather evidence to support your points
  • Create visually engaging slides and a clear presentation structure
  • Practice delivering your presentation and get feedback

Career center

Learners who complete Business English: Networking will develop knowledge and skills that may be useful to these careers:
Marketing Manager
Marketing Managers develop and execute marketing campaigns. They must be able to communicate effectively in English with clients, partners, and the media. This course can help Marketing Managers develop the business English communication skills they need to succeed.
See salaries and explore the career path for Marketing Manager
Communications Manager
Communications Managers are responsible for developing and executing communications strategies. Strong English communication skills are essential for this role. This Business English: Networking course can help Communications Managers develop the necessary skills to succeed in their role.
See salaries and explore the career path for Communications Manager
Consultant
Consultants advise businesses on how to improve their operations. They often work with clients from different cultures, so the ability to communicate effectively in English is essential. This course can help Consultants build the business English skills they need to succeed in their work.
See salaries and explore the career path for Consultant
Sales Manager
Sales Managers oversee the sales teams of their organizations. They must be able to communicate effectively in English with clients, partners, and team members. This course can help Sales Managers develop the business English communication skills they need to succeed.
See salaries and explore the career path for Sales Manager
Public relations manager
Public Relations Managers manage the public relations of their organizations. This often involves communicating with the media and the public in English. This course can help Public Relations Managers develop the business English communication skills they need to succeed.
See salaries and explore the career path for Public relations manager
Business Development Manager
Business Development Managers generate new business for their companies. Being able to communicate effectively in English is a must, as they often are networking with current and prospective clients. This course can help Business Development Managers perfect their English networking abilities so that they can make great first impressions with people who matter.
See salaries and explore the career path for Business Development Manager
Project Manager
Project Managers oversee the planning and execution of projects. They must be able to communicate effectively in English with clients, team members, and stakeholders. This course can help Project Managers develop the business English communication skills they need to succeed.
See salaries and explore the career path for Project Manager
Human Resources Manager
Human Resources Managers oversee all aspects of human resources for their organizations. This often involves communicating with employees and managers in English. This course can help Human Resources Managers develop the business English communication skills they need to succeed.
See salaries and explore the career path for Human Resources Manager
Event Planner
Event Planners work with clients to plan and execute events. They must be able to communicate effectively in English with clients, vendors, and attendees. This course can help Event Planners develop the business English communication skills they need to succeed.
See salaries and explore the career path for Event Planner
Customer Success Manager
Customer Success Managers are responsible for ensuring that customers are satisfied with their products or services. This often involves communicating with customers in English. This course can help Customer Success Managers develop the skills they need to communicate with customers effectively.
See salaries and explore the career path for Customer Success Manager
Technical Writer
Technical Writers create technical documentation, such as user manuals and white papers. They must be able to communicate effectively in English with a variety of audiences. This course can help Technical Writers develop the business English communication skills they need to succeed.
See salaries and explore the career path for Technical Writer
Trainer
Trainers develop and deliver training programs. They must be able to communicate effectively in English with learners. This course can help Trainers develop the business English communication skills they need to succeed.
See salaries and explore the career path for Trainer
Account Manager
Account Managers are often the main point of contact between their customers and their own business. As such, they must be able to communicate in fluent and professional English. This Business English: Networking course provides a great foundation for those who want to be able to perform that duty effectively. It can help Account Managers write emails and speak on the phone with their clients in a way that will make both themselves and their company look good.
See salaries and explore the career path for Account Manager
Business Analyst
Business Analysts help businesses develop and implement their strategies. Good communication skills are necessary for this role in order to build rapport with potential clients. This course helps Business Analysts develop the Business English skills to build relationships in professional situations and to communicate in a clear and persuasive way.
See salaries and explore the career path for Business Analyst
Administrative Assistant
Administrative Assistants often need to help managers or executives with networking on the phone or through email. By developing their skills in English networking and communication, they can help their managers make a better impression on clients and partners. This Business English: Networking course will help prepare Administrative Assistants for phone calls and email communication in English.
See salaries and explore the career path for Administrative Assistant

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Business English: Networking.
Cover image
Never Eat Alone
Save
Offers insights into the power of relationships and the importance of building a strong network. Provides practical advice on how to connect with others, build trust, and leverage relationships for personal and professional success.
Never Eat Alone, Expanded and Updated: And Other...
Hardcover
$$
Never Eat Alone: And Other Secrets to Success, One...
Hardcover
$$
Never Eat Alone
Hardcover
$$$
Never Eat Alone, Expanded and Updated: And Other...
Kindle Edition
$$
Cover image
The Charisma Myth
Save
Provides practical techniques for developing charisma and making a positive impact on others. Helps learners build confidence, improve their communication skills, and create lasting connections.
The Charisma Myth: How Anyone Can Master the Art...
Paperback
$$
(Pусский) Харизма: Как влиять, убеждать и вдохновлять (The...
Kindle Edition
$
Cover image
Networking for Career Success
Save
Offers practical advice and strategies for building and maintaining professional networks. Valuable for learners who want to enhance their networking skills and make connections in their field.
Networking for Career Success: 24 Lessons for...
Spiral-bound
$$
Networking for Career Success: 24 Lessons for...
Kindle Edition
$$
Cover image
Give and Take
Save
Explores the concept of reciprocity and its impact on networking. Provides insights into the benefits of helping others and building relationships based on mutual support.
Give and Take
Paperback
Check
Give and Take
Kindle Edition
Check
Cover image
Crucial Conversations Skills
Save
Helps learners navigate difficult conversations and build productive relationships, both of which are crucial for successful networking. Provides practical tools and techniques for handling challenging communication situations.
Crucial Conversations Skills
Paperback
Check
Crucial Conversations Skills
Kindle Edition
Check
Cover image
Bittersweet (Oprah's Book Club)
Save
Provides insights into the strengths and challenges of introverts in networking situations. Helps learners understand their own communication style and develop strategies for networking effectively.
Bittersweet (Oprah's Book Club): How Sorrow and...
Paperback
$$
Bittersweet (Oprah's Book Club): How Sorrow and...
Kindle Edition
$
Cover image
Rising Strong
Save
Examines the importance of vulnerability and authenticity in building meaningful connections. Provides insights into overcoming fear and shame, which can hinder networking efforts.
Dare to Lead: Brave Work. Tough Conversations....
Hardcover
$$
Rising Strong: How the Ability to Reset Transforms...
Paperback
$
(Español) Más fuerte que nunca / Rising Strong: How the...
Paperback
$$
Rising Strong: How the Ability to Reset Transforms...
Kindle Edition
$$
(Deutsch) Laufen lernt man nur durch Hinfallen: Wie wir zu...
Kindle Edition
$$
Cover image
The Fine Art Of Small Talk
Save
A practical guide to mastering the art of small talk, which is essential for building connections and making a positive impression in networking settings.
The Fine Art of Small Talk: How to Start a...
Hardcover
$$
The Fine Art of Small Talk: How To Start a...
Hardcover
$$
The Fine Art of Small Talk: How to Start a...
Kindle Edition
$$
Cover image
A Mission Statement for Your Life
Save
A classic self-help book that explores the principles of personal and professional effectiveness. Provides valuable insights into interpersonal communication and relationship building, which are essential for successful networking.
A Mission Statement for Your Life
Paperback
Check
A Mission Statement for Your Life
Kindle Edition
Check
Cover image
The 4-Hour Work Week
Save
While not specifically focused on networking, this book offers valuable insights into time management and productivity, which are essential for individuals who want to build and maintain strong professional networks.
The 4-Hour Work Week
Paperback
Check
The 4-Hour Work Week
Kindle Edition
Check

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Course image
Level
Intermediate
Via
Coursera
Institution
University of Washington
Instructor
Richard Moore
Language
English
Transcripts
Español Français Português Deutsch Italiano 中文 العربية 한국어 日本語 हिंदी Nederlands Svenska Pусский Türkçe Polski Ελληνικά українська мова magyar nyelv Bahasa Indonesia ไทย қазақша اُردُو, فارسی বাংলা tiếng Việt پښتو آذربایجان دیلی монгол хэл Afrikaans
This course belongs to a collection called Business English Communication Skills. It's comprised of five courses:
  1. Business English: Capstone Project
  2. Business English: Making Presentations
  3. Business English: Meetings
  4. Business English: Planning & Negotiating
  5. Business English: Networking (viewing)
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Develops vocabulary and customs related to socializing and networking in English
Develops skills to interact with business contacts professionally in person, on the phone, and over email
Provides an overview of the Specialization and a proficiency test for self-assessment
Introduces writing professional emails, which is a core skill for business communication
Covers introductions and vocabulary to describe oneself and one's company, which are essential for networking
Includes practice with texting, which is a common form of communication in business settings
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