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Business English

Management and Leadership

Wanda Huber, Andrea Mürau Haraway, Jenny Young, and Jessica Cinco

4.7

Based on 1,454 ratings

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Wanda Huber, Andrea Mürau Haraway, Jenny Young, and Jessica Cinco

Are you a business executive or a manager who uses English in your career? Then you know that good business communication in English requires focus, vocabulary, and specific linguistic structures. In this course, you will follow along a recently promoted manager as she builds and leads her team to success. Together, you will practice the language and styles of communication needed in English for

• Recruiting and training a professional team to work together with integrity and respect

• Managing and participating in well-organized meetings

• Making telephone conferences more efficient

• Recruiting and training a professional team to work together with integrity and respect

• Managing and participating in well-organized meetings

• Making telephone conferences more efficient

• Writing professional emails that are easy to read

The activities in this course will give you the opportunity to share your experience and receive immediate feedback from other business professionals around the world.

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What's inside

Syllabus

Staffing and Hiring Decisions

In this module, you’ll follow Elizabeth through the process of building her team. You’ll look at the way she communicates depending on the situation. From this observation, you’ll be better equipped to make requests using direct and indirect approaches. by analyzing her interactions with her team, her language choices, and the communication patterns she follows. Through the discussion boards and peer reviewed assignment you will synthesize your new skills in real life conversations and activities.

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Examines business communication in English, which is essential for business professionals working in international environments

Taught by instructors with extensive experience in business communication in English

Develops skills in recruiting and training, meeting management, leading and teaming, planning, organizing, and delegating, and managing and coaching

Provides opportunities for practice through activities and discussions, which helps learners apply their skills in real-life scenarios

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Reviews summary

Business english for management & leadership

According to learners, this course is a valuable resource for improving business communication skills, particularly for those in management and leadership roles. Students frequently highlight the practicality of the content and the usefulness of the phrases and strategies taught, stating they can be immediately applied to real-world situations like meetings, emails, and coaching conversations. The course structure, featuring scenarios and peer interaction, is generally well-received, providing opportunities to gain confidence. While some reviewers note the peer review system can be inconsistent, the overall consensus is highly positive, describing the course as clear, concise, and highly relevant.

Peer review and discussions offer valuable learning.

"Sharing experiences and receiving feedback from peers globally was highly beneficial."

"The discussion boards allowed me to practice the language and learn from others' perspectives."

"Peer-graded assignments helped solidify my understanding by seeing others' work."

"Interacting with professionals from diverse backgrounds enhanced the learning experience."

Presents information in an easy-to-understand format.

"The content is clear, concise, and easy to follow, even for complex topics."

"Videos and explanations are well-structured and simple to grasp."

"I appreciated the clear and direct way the material was presented."

"The course breaks down concepts into bite-sized, manageable modules."

Specific focus on effective meeting communication.

"The module on meeting management was particularly insightful and provided great tips."

"I learned how to plan and facilitate effective meetings and participate more confidently."

"Covers managing and participating in well-organized meetings effectively."

"Helped me improve my language for leading and contributing to business meetings."

Helps non-native speakers gain confidence.

"As a non-native English speaker, this course greatly improved my confidence in business settings."

"It helped me feel more comfortable using English in my daily professional communications."

"Provides the linguistic tools needed to speak and write with more assurance at work."

"Increased my confidence in leading discussions and giving presentations in English."

Content is highly relevant to management and leadership tasks.

"Excellent course for managers and leaders who want to improve their communication skills."

"It is particularly useful for those in leadership roles who need to communicate effectively in English."

"The topics covered, such as meetings, coaching, and delegation, are spot on for a manager's needs."

"I found the course very relevant to my daily tasks as a team leader."

"Addresses specific challenges faced by managers using English in the workplace."

Provides immediately applicable skills and phrases.

"It provides essential practical skills and phrases that can be applied immediately in the work setting."

"This course was very practical, immediately useful content that I can apply in my day to day."

"Provides practical tools and strategies that can be immediately applied in their day-to-day work."

"I found the course highly practical and directly applicable to my work as a manager."

"The content is practical and easy to understand, focusing on real business situations."

"I really enjoyed the practicality of the course, it gave me specific phrases and tactics to use."

Quality of peer feedback can vary significantly.

"The quality of peer reviews varies widely, making it difficult to get consistent feedback."

"Some peer reviewers did not provide helpful or constructive comments on assignments."

"Reliance on peer grading is a weakness; some peers did not seem to understand the criteria."

"I wish there was instructor feedback instead of solely relying on peers."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Business English: Management and Leadership with these activities:

Review The 7 Habits of Highly Effective People by Stephen Covey

Show steps

Enhance your communication and interpersonal skills in business by reading and reflecting on Covey's influential work.

Show steps

Read the first five chapters of The 7 Habits of Highly Effective People.
Summarize the main points of each chapter.
Identify the key concepts that are related to the Leading and Teaming module.
Reflect on how you can apply these concepts to your own work.

Practice summarizing key points of a meeting agenda

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Improve communication skills in English by practicing effective meeting management techniques.

Browse courses on Meeting Management

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Review the agenda for an upcoming meeting.
Identify the key points of each agenda item.
Summarize the key points in a concise and clear way.
Practice summarizing aloud.

Review Leading by Jennifer Rubin

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Learn the importance of leadership in business and how to improve communication skills.

Show steps

Read the first five chapters of Leading.
Summarize the main points of each chapter.
Identify the key concepts that are related to the Leading and Teaming module.
Reflect on how you can apply these concepts to your own work.

Five other activities

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Develop a plan for recruiting and onboarding a new hire

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Practice the skills necessary for hiring a professional team by creating a plan for recruiting and onboarding.

Browse courses on Staffing

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Research different recruiting methods.
Create a job description.
Develop an interview plan.
Create an onboarding plan.
Present your plan to a peer or mentor for feedback.

Develop a plan for leading a team project

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Apply your knowledge of leading and managing a team by developing a thorough project plan.

Browse courses on Project Management

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Identify a team project that you would like to lead.
Develop a project plan that includes the following: - Project goals - Project scope - Project timeline - Project budget - Project team - Project resources.
Present your project plan to a peer or mentor for feedback.

Attend a workshop on effective delegation

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Enhance leadership skills and learn how to effectively delegate tasks and projects.

Browse courses on Delegation

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Research different delegation strategies.
Identify a task or project that you can delegate.
Develop a delegation plan.
Delegate the task or project to a team member.
Monitor the progress of the delegated task or project.
Evaluate your delegation performance and make adjustments as needed.

Engage in a role-playing exercise to practice coaching and mentoring

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Refine your skills in employee management and gain experience in coaching and mentoring through role-playing.

Browse courses on Coaching

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Identify a coaching or mentoring scenario.
Develop a role-playing plan.
Practice the role-playing exercise with a peer.
Reflect on the role-playing exercise and identify areas for improvement.

Create a portfolio of your best work from this course

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Compile your course materials, including assignments, quizzes, and exams, for review and reflection.

Show steps

Gather all of your course materials.
Select your best work from the course.
Create a portfolio that showcases your work.
Reflect on your work and identify areas for improvement.

Career center

Learners who complete Business English: Management and Leadership will develop knowledge and skills that may be useful to these careers:

Project Manager

Project Managers are responsible for planning, organizing, and executing projects. The skills learned in Business English: Management and Leadership can be very helpful for Project Managers, who often work with teams of people from different backgrounds and must be able to communicate effectively in both written and verbal form. The course's focus on planning, organizing, and delegating will be especially helpful for Project Managers who are responsible for managing complex projects.

See salaries and explore the career path for Project Manager

Management Consultant

Management Consultants help businesses to identify and solve problems, and improve their overall performance. The skills learned in Business English: Management and Leadership can be very beneficial for Management Consultants, who often work with clients from a variety of backgrounds and must be able to communicate effectively in both written and verbal form. The course's focus on leadership and teaming will be especially helpful for Management Consultants who are responsible for leading and motivating teams.

See salaries and explore the career path for Management Consultant

Human Resources Manager

Human Resources Managers are responsible for overseeing the human resources function of a business. The skills learned in Business English: Management and Leadership can be very helpful for Human Resources Managers, who must be able to communicate effectively with employees at all levels of the organization. The course's focus on managing and coaching will be especially helpful for Human Resources Managers who are responsible for recruiting, training, and developing employees.

See salaries and explore the career path for Human Resources Manager

Marketing Manager

Marketing Managers are responsible for developing and executing marketing campaigns. The skills learned in Business English: Management and Leadership can be very helpful for Marketing Managers, who must be able to communicate effectively with customers and other stakeholders. The course's focus on planning, organizing, and delegating will be especially helpful for Marketing Managers who are responsible for leading and motivating teams.

See salaries and explore the career path for Marketing Manager

Sales Manager

Sales Managers are responsible for leading and motivating sales teams. The skills learned in Business English: Management and Leadership can be very helpful for Sales Managers, who must be able to communicate effectively with customers and other stakeholders. The course's focus on leadership and teaming will be especially helpful for Sales Managers who are responsible for leading and motivating teams.

See salaries and explore the career path for Sales Manager

Account Manager

Account Managers are responsible for managing relationships with key customers. The skills learned in Business English: Management and Leadership can be very helpful for Account Managers, who must be able to communicate effectively with customers and other stakeholders. The course's focus on managing and coaching will be especially helpful for Account Managers who are responsible for building and maintaining relationships with customers.

See salaries and explore the career path for Account Manager

Business Development Manager

Business Development Managers are responsible for identifying and developing new business opportunities. The skills learned in Business English: Management and Leadership can be very helpful for Business Development Managers, who must be able to communicate effectively with customers and other stakeholders. The course's focus on planning, organizing, and delegating will be especially helpful for Business Development Managers who are responsible for leading and motivating teams.

See salaries and explore the career path for Business Development Manager

Product Manager

Product Managers are responsible for developing and launching new products. The skills learned in Business English: Management and Leadership can be very helpful for Product Managers, who must be able to communicate effectively with customers and other stakeholders. The course's focus on planning, organizing, and delegating will be especially helpful for Product Managers who are responsible for leading and motivating teams.

See salaries and explore the career path for Product Manager

Program Manager

Program Managers are responsible for planning and executing programs. The skills learned in Business English: Management and Leadership can be very helpful for Program Managers, who must be able to communicate effectively with stakeholders. The course's focus on planning, organizing, and delegating will be especially helpful for Program Managers who are responsible for leading and motivating teams.

See salaries and explore the career path for Program Manager

Portfolio Manager

Portfolio Managers are responsible for managing investment portfolios. The skills learned in Business English: Management and Leadership can be very helpful for Portfolio Managers, who must be able to communicate effectively with clients and other stakeholders. The course's focus on planning, organizing, and delegating will be especially helpful for Portfolio Managers who are responsible for leading and motivating teams.

See salaries and explore the career path for Portfolio Manager

Risk Manager

Risk Managers are responsible for identifying and managing risks. The skills learned in Business English: Management and Leadership can be very helpful for Risk Managers, who must be able to communicate effectively with stakeholders. The course's focus on planning, organizing, and delegating will be especially helpful for Risk Managers who are responsible for leading and motivating teams.

See salaries and explore the career path for Risk Manager

Compliance Manager

Compliance Managers are responsible for ensuring that their organization complies with all applicable laws and regulations. The skills learned in Business English: Management and Leadership can be very helpful for Compliance Managers, who must be able to communicate effectively with stakeholders. The course's focus on planning, organizing, and delegating will be especially helpful for Compliance Managers who are responsible for leading and motivating teams.

See salaries and explore the career path for Compliance Manager

Business Analyst

Business Analysts are responsible for studying, understanding, and ultimately enhancing their organization’s business processes. The skills learned in Business English: Management and Leadership can help equip Business Analysts to communicate more effectively in their work. For instance, the course's focus on planning and organizing can help Business Analysts effectively prepare for and lead meetings with stakeholders. The course's emphasis on effective communication and language skills will be especially beneficial for Business Analysts who work with diverse teams and must convey technical material to non-technical stakeholders.

See salaries and explore the career path for Business Analyst

Operations Manager

Operations Managers are responsible for overseeing the day-to-day operations of a business. The skills learned in Business English: Management and Leadership can be very helpful for Operations Managers, who must be able to communicate effectively with employees, customers, and suppliers. The course's focus on managing and coaching will be especially helpful for Operations Managers who are responsible for leading and motivating teams.

See salaries and explore the career path for Operations Manager

Chief Executive Officer

Chief Executive Officers (CEOs) are responsible for the overall leadership and management of a company. The skills learned in Business English: Management and Leadership can be very helpful for CEOs, who must be able to communicate effectively with stakeholders. The course's emphasis on effective communication and language skills will be especially beneficial for CEOs who work with diverse teams and must convey complex material to a variety of audiences.

See salaries and explore the career path for Chief Executive Officer

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Business English: Management and Leadership.

Hospitable Healthcare

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Provides a comprehensive overview of business communication, with a focus on building strong relationships. It covers topics such as verbal and nonverbal communication, listening skills, and managing conflict.

Hospitable Healthcare: Just What the Patient...

Hardcover

Hospitable Healthcare: Just What the Patient...

Kindle Edition

The 7 Habits of Highly Effective People

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Classic in the field of personal and professional development. It offers practical advice on how to become more effective in all areas of your life, including your career.

Business English

Management and Leadership

What's inside

Syllabus

Traffic lights

Save this course

Reviews summary

Business english for management & leadership

Activities

Career center

Reading list

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