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Sean McMinn, Kin Tang, and Delian Gaskell

This course aims to improve your Business English writing skills by developing your use of vocabulary, grammar, understanding of different business writing genres, and your ability to write professional business documents. Skills learned in this course will be used in the cross-cultural communications course and help prepare you to produce the professional business documents in the Capstone project.

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This course aims to improve your Business English writing skills by developing your use of vocabulary, grammar, understanding of different business writing genres, and your ability to write professional business documents. Skills learned in this course will be used in the cross-cultural communications course and help prepare you to produce the professional business documents in the Capstone project.

After completing this course, you will be able to:

- write business emails

- write an executive summary

- write persuasively in English

- adapt content to purpose, context and audience

- use appropriate style and tone of writing for business purposes

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What's inside

Syllabus

Welcome Module
Welcome to Week 1! This week, we will cover Module 1 where we introduce you to the objectives and structure of this Specialization and course.
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Business writing genres
Welcome to Week 2! This week we will cover Module 2 where we introduce you to basic genres of business writing and the writing process. You will also be introduced to vocabulary and language skills common to business communications.
Writing emails
Welcome to Week 3! This week we will cover Module 3 where we introduce you to emailing and the language skills you will use in business emails. You will also be introduced to vocabulary and language skills common to business communications.
Writing memos
Welcome to Week 4! This week we will cover Module 4 where we introduce you memos and how to write according to audience and purpose. You will also be introduced to vocabulary and language skills common to business communications.
Writing executive summaries
Welcome to Week 5! This week we will cover Module 5 where we introduce you to executive summaries and language skills you will use when writing persuasively. You will also be introduced to vocabulary and language skills common to business communications.
Concluding module
Welcome to Week 6! This week we will cover Module 6 where we will conclude the course and you will need to complete the final exam and post-course survey.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops writing skills and English language skills for business correspondence
Covers a range of business writing genres, providing foundational knowledge and skills
Provides guidance on writing emails, memos, and executive summaries, enhancing professional communication abilities
Emphasizes the importance of adapting writing to purpose, context, and audience, promoting effective communication in diverse business settings
Instructors are experienced professionals in business writing, providing real-world insights and practical guidance
Part of a Specialization and Capstone project, demonstrating its relevance and connection to a broader professional development path

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Reviews summary

Effective business writing

According to students, this course offers a set of effective tools for professional writing in the business world. Students found the content helpful and appreciated the real-world examples provided to illustrate key concepts.
Includes useful information for business writing.
"Incredible, easily and powerful."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in English for Effective Business Writing with these activities:
Read 'The Elements of Business Writing'
Enhance your understanding of business writing principles through a recommended book.
View Spunk & Bite on Amazon
Show steps
  • Purchase or borrow the book.
  • Read and summarize key concepts.
Follow Online Tutorials on Business Writing
Expand your knowledge of business writing by exploring online resources and tutorials.
Show steps
  • Identify online tutorials that align with course objectives.
  • Complete tutorials on business writing formats and best practices.
Write a Business Email to a Colleague
Apply your understanding of business writing by composing an email that meets specific criteria.
Show steps
  • Identify a business-related scenario.
  • Compose an email following proper formatting and tone.
  • Proofread and edit the email before sending.
Two other activities
Expand to see all activities and additional details
Show all five activities
Participate in a Peer Writing Critique Session
Engage with peers to critique and provide feedback on business writing samples.
Browse courses on Peer Review
Show steps
  • Exchange business writing samples with a peer.
  • Provide constructive criticism and feedback on each other's writing.
Develop a Business Communication Plan
Integrate your learning by creating a plan for effective business communication.
Browse courses on Communication Strategy
Show steps
  • Identify target audience and communication goals.
  • Develop strategies for different communication channels.
  • Create a communication timeline and budget.

Career center

Learners who complete English for Effective Business Writing will develop knowledge and skills that may be useful to these careers:
Business Consultant
A Business Consultant collaborates with an array of clientele across different sectors to identify opportunities for improvement in business practices. An adept Business Consultant possesses a deep understanding of business principles and strong communication skills to effectively convey insights and recommendations. The English for Effective Business Writing course offered by The Hong Kong University of Science and Technology can serve as a valuable asset for aspiring Business Consultants, providing them with the essential skills to draft professional and persuasive business documents that are crucial for success in this field.
Technical Writer
A Technical Writer specializes in creating clear and concise documentation for technical products, ensuring that users can interact with complex systems effectively. As a Technical Writer, proficiency in using language to convey complex ideas in a structured manner is essential. The English for Effective Business Writing course from The Hong Kong University of Science and Technology is highly relevant to this role, providing a solid foundation in writing various business documents, equipping individuals with the skills to excel in technical writing.
Marketing Manager
A Marketing Manager oversees the development and execution of marketing strategies, playing a pivotal role in driving brand awareness and customer engagement. Effective communication is paramount for a successful Marketing Manager, as they are responsible for conveying marketing messages to diverse audiences. The English for Effective Business Writing course by The Hong Kong University of Science and Technology can be highly beneficial for aspiring Marketing Managers, providing them with the skills to craft compelling marketing materials and communicate effectively with stakeholders.
Public Relations Specialist
A Public Relations Specialist manages the public image of organizations and individuals, crafting and disseminating messages to maintain a positive reputation. Strong communication and writing skills are essential for success in this role, as Public Relations Specialists must effectively convey information to diverse audiences through various channels. The English for Effective Business Writing course at The Hong Kong University of Science and Technology can enhance the skills of aspiring Public Relations Specialists, providing them with a solid foundation in writing professional and persuasive business documents, which is crucial for effective public relations.
Copywriter
A Copywriter is responsible for crafting persuasive and engaging written content, often for marketing and advertising purposes. They must possess a deep understanding of language and an ability to convey messages that resonate with target audiences. The English for Effective Business Writing course from The Hong Kong University of Science and Technology is highly relevant to this role, as it provides training in writing various business documents and persuasive writing techniques, equipping aspiring Copywriters with the skills to succeed in this field.
Grant Writer
A Grant Writer specializes in writing grant proposals to secure funding for organizations and projects. They must be able to clearly articulate the value and impact of their proposals, often to non-technical audiences. The English for Effective Business Writing course from The Hong Kong University of Science and Technology is highly relevant to this role, as it provides training in persuasive writing and adapting content to different audiences. By enhancing their writing skills, aspiring Grant Writers can increase their chances of success in securing funding for their organizations.
Business Analyst
A Business Analyst studies an organization's business processes and systems, identifying areas for improvement and efficiency. Strong communication skills are essential for Business Analysts, as they must effectively convey their findings and recommendations to stakeholders. The English for Effective Business Writing course at The Hong Kong University of Science and Technology can be beneficial for aspiring Business Analysts, providing them with the skills to write clear and concise business documents, which is crucial for effective communication in this role.
Editor
An Editor is responsible for overseeing the creation and production of written content, ensuring that it adheres to style guidelines and meets publication standards. Strong attention to detail and proficiency in grammar and language are essential for Editors. The English for Effective Business Writing course from The Hong Kong University of Science and Technology can be beneficial for aspiring Editors, providing them with a solid foundation in writing and editing techniques, which is crucial for success in this role.
Human Resources Manager
A Human Resources Manager oversees the recruitment, development, and management of employees within an organization. Effective communication and writing skills are essential for Human Resources Managers, as they are responsible for communicating with employees, candidates, and stakeholders. The English for Effective Business Writing course at The Hong Kong University of Science and Technology may be helpful for aspiring Human Resources Managers, providing them with the skills to write clear and professional business documents, which is important for effective communication in this role.
Project Manager
A Project Manager leads and coordinates projects, ensuring their successful completion within defined constraints. Effective communication and writing skills are important for Project Managers, as they must convey project updates, deliverables, and timelines to stakeholders. The English for Effective Business Writing course from The Hong Kong University of Science and Technology may be useful for aspiring Project Managers, providing them with the skills to write clear and concise project-related documents.
Operations Manager
An Operations Manager oversees the day-to-day operations of an organization, ensuring efficient and effective functioning. Strong communication and writing skills are beneficial for Operations Managers, as they must convey operational updates, procedures, and policies to employees and stakeholders. The English for Effective Business Writing course at The Hong Kong University of Science and Technology may be useful for aspiring Operations Managers, providing them with the skills to write clear and concise operational documents.
Sales Manager
A Sales Manager leads and manages a sales team, overseeing the development and execution of sales strategies. Strong communication and writing skills are beneficial for Sales Managers, as they must convey sales targets, strategies, and performance to their team and stakeholders. The English for Effective Business Writing course from The Hong Kong University of Science and Technology may be helpful for aspiring Sales Managers, providing them with the skills to write clear and persuasive sales-related documents.
Event Planner
An Event Planner organizes and manages events, ensuring their successful execution. Strong communication and writing skills are beneficial for Event Planners, as they must convey event details, logistics, and timelines to clients and vendors. The English for Effective Business Writing course from The Hong Kong University of Science and Technology may be useful for aspiring Event Planners, providing them with the skills to write clear and concise event-related documents.
Customer Service Representative
A Customer Service Representative interacts with customers, providing support and resolving inquiries. Strong communication and writing skills are essential for Customer Service Representatives, as they must convey information, resolve issues, and build relationships with customers. The English for Effective Business Writing course at The Hong Kong University of Science and Technology may be useful for aspiring Customer Service Representatives, providing them with the skills to write clear and professional customer-facing communications.
Administrative Assistant
An Administrative Assistant provides administrative and clerical support to an organization or individual. Strong communication and writing skills are beneficial for Administrative Assistants, as they must convey information, manage schedules, and prepare various documents. The English for Effective Business Writing course at The Hong Kong University of Science and Technology may be useful for aspiring Administrative Assistants, providing them with the skills to write clear and professional administrative documents.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in English for Effective Business Writing.
This is another style guide that addresses grammar, style, and usage for professional writing. It's commonly used in academic and publishing fields.
This is considered a classic and is recommended by many for good reason. It concise and readable guide to good writing that can serve as a writing style reference for any writer.
Provides practical guidance on how to write clear, concise, and persuasive legal documents. Even though it's geared towards legal writing, the principles can be applied to business writing as well.
While this book focuses on public relations writing specifically, it provides useful advice and models for writing press releases, speeches, and other forms of business documents learners may encounter in this course.

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