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Sean McMinn, Kin Tang, and Delian Gaskell

This course aims to improve your Business English speaking skills by developing your use of vocabulary, grammar, pronunciation, spoken communication skills within a Business context, and your ability to deliver professional business speeches for specific purposes. Skills learned in this course will be used in the cross-cultural communications course and help prepare you to deliver the professional business presentation in the Capstone project.

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This course aims to improve your Business English speaking skills by developing your use of vocabulary, grammar, pronunciation, spoken communication skills within a Business context, and your ability to deliver professional business speeches for specific purposes. Skills learned in this course will be used in the cross-cultural communications course and help prepare you to deliver the professional business presentation in the Capstone project.

After completing this course, you will be able to:

- delivery effective job interviews

- give persuasive business pitches

- delivery informative business presentations

- speak persuasively in English

- adapt content to purpose, context and audience

- use appropriate style and tone of writing for business purposes

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What's inside

Syllabus

Welcome module
Welcome to Week 1! This week, we will cover Module 1 where we introduce you to the objectives and structure of this Specialization and course.
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Introduction to business speaking
Welcome to Week 2! This week we will cover Module 2 where we introduce you to speaking skill you may need in the workplace. You will also be introduced to vocabulary and language skills common to business communications.
Interviews
Welcome to Week 3! This week we will cover Module 3 where we introduce you to interviewing skills you may need in the workplace. You will also be introduced to vocabulary and language skills common to business communications.
Business pitches
Welcome to Week 4! This week we will cover Module 4 where we introduce you to delivering business pitches and speaking persuasively. You will also be introduced to vocabulary and language skills common to business communications.
Business presentations
Welcome to Week 5! This week we will cover Module 5 where we introduce you to presentations skills you may need in the workplace and effective visualizations. You will also be introduced to vocabulary and language skills common to business communications.
Concluding module
Welcome to Week 2! This week we will cover Module 2 where we wrap up the course. You will be asked to complete the final exam and post-course survey.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops conversational, grammatical, presentational, and writing skills for business settings, which are core skills for English speakers and global work environments
Taught by Sean McMinn, Delian Gaskell, and Kin Tang, who are recognized for their work in business English
Examines common business communication skills, which is relevant for professionals communicating in English

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Reviews summary

Highly praised business speaking course

According to students, this phenomenal course is a boon for anyone looking to develop their business speaking abilities. The instructor is a standout, receiving consistent praise for their clear explanations and motivational demeanor. Learners rave about the engaging assignments, in-depth lectures, and helpful readings that make the learning experience both enjoyable and enriching. The course is well-paced, and the instructors provide ample support throughout the learning journey. With deadlines that are both flexible and reasonable, the course strikes a balance between rigor and accessibility. Overall, this highly acclaimed course comes highly recommended by those who took it.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in English for Effective Business Speaking with these activities:
Follow Online Business English Pronunciation Tutorials
Access online resources to improve your pronunciation and speaking skills.
Show steps
  • Find reputable online tutorials
  • Follow the pronunciation exercises regularly
Complete Business English Pronunciation Practice Exercises
Review the basics of English pronunciation to build a stronger foundation for speaking skills.
Browse courses on Pronunciation
Show steps
  • Enroll in a pronunciation course or workshop
  • Practice speaking English aloud, focusing on pronunciation
Attend a Business English Pronunciation and Speaking Workshop
Participate in a workshop to enhance your pronunciation and speaking skills in a structured setting.
Show steps
  • Research and identify relevant workshops
  • Register and attend the workshop
  • Actively participate in the workshop activities
Five other activities
Expand to see all activities and additional details
Show all eight activities
Read 'Business Communication for Success' by Shirley Taylor
Gain insights into effective business communication strategies to enhance your speaking abilities.
Show steps
  • Read through the book thoroughly
  • Take notes on key concepts and techniques
  • Complete the exercises and activities provided in the book
Join a Business English Study Group
Collaborate with peers to review concepts, practice speaking, and provide feedback.
Show steps
  • Form a study group with classmates or colleagues
  • Meet regularly to discuss course material
  • Provide constructive feedback to each other's presentations
Participate in Business English Speaking Groups
Engage in conversation with native English speakers to improve fluency and confidence in speaking.
Show steps
  • Find a speaking group or partner
  • Regularly attend speaking sessions
  • Actively participate in discussions
Seek Guidance from a Business English Mentor
Connect with a mentor to gain personalized guidance and support for your speaking development.
Show steps
  • Identify potential mentors with experience in Business English
  • Reach out to potential mentors and request guidance
  • Meet regularly with your mentor to discuss progress and receive feedback
Create a Presentation on Cultural Communication Considerations
Develop a presentation on cultural considerations in business communication to reinforce your understanding of cross-cultural dynamics.
Show steps
  • Research different cultures and their communication styles
  • Identify key cultural differences that impact business communication
  • Develop a presentation outline
  • Create presentation slides
  • Practice delivering the presentation

Career center

Learners who complete English for Effective Business Speaking will develop knowledge and skills that may be useful to these careers:
Account Manager
Account Managers are responsible for managing relationships with key customers. They work with customers to understand their needs and develop solutions to meet those needs. Account Managers must be able to communicate effectively with customers, both verbally and in writing. They must also be able to build strong relationships with customers and gain their trust. This course will be useful in helping one to develop essential communication and relationship management skills for success.
Customer Service Manager
Customer Service Managers oversee customer service operations and ensure that customers are satisfied with the products or services they receive. They may also be responsible for developing and implementing customer service policies and procedures. This course may help interested individuals to develop communication and interpersonal skills which will provide a solid foundation for success as a Customer Service Manager.
Advertising Manager
Advertising Managers plan and execute advertising campaigns for products or services. They work with a variety of teams, including marketing, sales, and creative, to ensure that advertising efforts are aligned with the overall business goals. This course will help interested individuals gain the communication skills needed to succeed in their profession. Advertising Managers must communicate effectively with clients, coworkers, and members of the public.
Training and Development Manager
Training and Development Managers plan and deliver training programs for employees. They work with subject matter experts to develop content, and they may also be responsible for evaluating the effectiveness of training programs. This course will be helpful in providing fundamentals of speech which can be applied to the context of training and development.
Recruiter
Recruiters find and hire new employees for companies. They may also be responsible for developing and implementing recruiting strategies. This course may be useful to those aspiring to be Recruiters, as it will help one to develop communication and interviewing skills, which are crucial for the effective execution of their duties.
Project Manager
Project Managers plan, execute, and close projects. They work with stakeholders to define project scope, develop project plans, and track project progress. This course may be useful in helping one develop critical communication and stakeholder management skills, which are both required for effective Project Management.
Consultant
Consultants provide advice and guidance to businesses and organizations on a variety of topics, such as business strategy, marketing, and operations. They typically have a deep understanding of a particular industry or area of expertise. Consultants must be able to communicate effectively with clients, both verbally and in writing. They must also be able to build strong relationships with clients and gain their trust. This course may be useful in helping one to develop the communication skills and business acumen required to succeed as a Consultant.
Human Resources Manager
Human Resources Managers oversee all aspects of human resources for a company, including recruiting, hiring, training, and development. They also work with employees to resolve workplace issues and ensure that the company is in compliance with all applicable laws. This course will be useful in helping one to succeed as an HR Manager, as an individual in such a role should be equipped with communication skills to effectively manage interpersonal relationships across the organization.
Event Planner
Event Planners plan and execute events, such as conferences, weddings, and corporate parties. They work with clients to determine their needs, develop budgets, and manage logistics. Event Planners should consider taking this course to help develop the speaking and communication skills needed to succeed in their profession, for they must effectively convey information and instructions to vendors and other parties involved in the event.
Sales Manager
Sales Managers lead and motivate sales teams to achieve revenue goals. They develop sales strategies, create training programs, and manage customer relationships. This course may be useful in helping one develop critical communication, including negotiation skills, which may help in maximizing sales and assisting one in succeeding as a Sales Manager.
Public relations manager
Public Relations Managers help organizations manage and build relationships with the public. They may assist with planning events, managing social media accounts, and running marketing campaigns. The skills learned in this course will be beneficial, as Public Relations Managers must be able to speak and communicate effectively with a variety of audiences.
Marketing Manager
Marketing Managers plan and oversee the development and execution of marketing campaigns. They work with a variety of teams, including sales, product development, and customer service, to ensure that marketing efforts are aligned with the overall business goals. Taking this course may be useful in helping one understand the principles of communication used for marketing purposes.
Business Analyst
Business Analysts work with stakeholders to understand their needs and develop solutions to improve business processes. They may also be responsible for writing technical documentation and training users on new systems. Those who aspire to be Business Analysts may be interested in taking this course to help them with their communication skills, including technical writing, which is important for the role.
Chief Executive Officer
Chief Executive Officers (CEOs) are responsible for the overall success of a company. They set the company's vision and strategy, and they oversee all aspects of the business. CEOs typically have a strong background in business and management, and they may also have experience in other areas, such as finance, marketing, or operations. This course may be helpful in providing one with critical communication skills essential for the role.
Speech-Language Pathologist
Speech-Language Pathologists may work with professionals in offices, schools, and hospitals on improving an individual's speech and communication abilities. This course may be useful in helping one to understand the principles and practices behind communication, thus helping one to better assist individuals.

Reading list

We've selected 28 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in English for Effective Business Speaking.
Comprehensive guide to business communication, covering both written and oral communication. It also includes chapters on intercultural communication, nonverbal communication, and presentation skills.
Is an excellent resource for those wanting to learn more about business communication. It covers a wide range of topics, including interpersonal communication, writing, and public speaking, and is full of practical advice and tips that can be applied to the workplace. It is commonly used as a textbook for business communication courses at the college level.
Provides a behind-the-scenes look at how McKinsey & Company, one of the world's top consulting firms, operates. It offers invaluable insights into how to communicate effectively, solve problems, and manage your career.
Provides a framework for developing and evaluating business models. The book's tools and techniques can help learners to develop a better understanding of how businesses create value.
Great resource for those wanting to improve their presentation skills. It covers the basics of presentation design and delivery, and provides practical tips and advice that can help you to create and deliver effective presentations. It commonly used textbook for presentation skills courses.
Provides a practical guide to acquiring and retaining customers for startups. The book's insights can be valuable for learners who are interested in marketing and sales.
Classic on the topic of persuasion. It provides a framework for understanding how to persuade others and offers practical tips and advice that can be used in a variety of situations. It commonly used textbook for persuasion courses in both business and communication programs.
If you are interested in learning more about cultural differences and how they impact business communication, this book must-read. It provides a fascinating and insightful look at the different cultural dimensions that can affect business interactions, and offers practical tips and advice that can help you to navigate these differences successfully.
Provides a framework for personal and professional effectiveness, including habits such as being proactive and putting first things first. The lessons in this book can help learners to improve their communication and leadership skills.
Explores the challenges that established companies face when trying to innovate. The book can provide valuable insights for learners who are interested in understanding the challenges of business innovation.
Introduces the Lean Startup methodology, which is an iterative approach to developing and testing new business ideas. Understanding the Lean Startup methodology can help learners to develop a more entrepreneurial mindset.
Explores the challenges of building a successful startup. The book's insights can be valuable for learners who are interested in entrepreneurship.
This popular textbook for intermediate learners of business English. It provides a comprehensive overview of the language used in business, and covers a wide range of topics, including vocabulary, grammar, and culture. It also includes exercises and activities that can help you to practice your business English skills.
Handy reference guide for those who want to improve their presentation skills. It covers a wide range of topics, including planning, delivering, and evaluating presentations, and provides practical tips and advice that can help you to create and deliver effective presentations.
Great resource for those who want to learn more about nonverbal communication in business contexts. It provides a comprehensive overview of the different types of nonverbal cues and how they can be used to communicate effectively. It also offers practical tips and advice that can help you to improve your nonverbal communication skills.
Explores the role of language in leadership. It provides insights into how leaders can use language to motivate, inspire, and achieve their goals.
Valuable resource for those who want to use visuals effectively in their presentations. It provides a step-by-step guide to creating and using visuals, and offers practical tips and advice that can help you to make your presentations more engaging and effective.
Provides a comprehensive overview of business English, covering topics such as grammar, vocabulary, and style. It valuable resource for anyone who wants to improve their business English skills.
This classic book provides a concise guide to writing style, offering advice on how to write clearly and effectively. It valuable resource for anyone who wants to improve their writing skills.
Provides a novel approach to business management, offering a framework for identifying and eliminating bottlenecks. It valuable resource for anyone who wants to improve their business processes.
Provides a practical guide to leadership, offering 21 principles for effective leadership. It valuable resource for anyone who wants to improve their leadership skills.
Provides a fascinating look at the world of economics, offering insights into how economic principles affect our everyday lives. It valuable resource for anyone who wants to understand how the economy works.
Provides a thought-provoking look at why established companies often struggle to innovate, offering insights into how to avoid the innovator's dilemma. It valuable resource for anyone who wants to understand how to lead innovation.
Provides a clear and concise guide to good and bad strategy, offering insights into how to develop and implement effective strategies. It valuable resource for anyone who wants to understand how to make better decisions.

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