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Amalia B. Stephens

This lesson is part of a full course, Speak English Professionally: In Person, Online & On the Phone. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.

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This lesson is part of a full course, Speak English Professionally: In Person, Online & On the Phone. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.

In this lesson, you will review professional conversational vocabulary.

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Syllabus

Lesson | Small Talk & Conversational Vocabulary
This lesson is part of a full course, Speak English Professionally: In Person, Online & On the Phone. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. In this lesson, you will review professional conversational vocabulary.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines professional English vocabulary, which is a foundational skill for communicating professionally in English
Taught by Amalia B. Stephens, who is a respected professional English language instructor
Develops professional English conversational abilities, which are useful in a variety of professional settings
Covers a range of professional conversational topics, which will help you build confidence in communicating in English
Part of a larger course on professional English communication, which provides a comprehensive approach to developing your skills

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Reviews summary

Highly rated small talk

Learners say that this course is largely positive based on the 242 reviews aggregated. Learners highly value the engaging assignments and direct instruction. The course is well received because it is well-paced with useful video content and clear explanations about how to start conversations and engage in small talk.
Students are happy with course content and clear instruction.
"Excellent!"
"It was very helpful."
"I have good experiance with coursera"
"Its really helpfull for me"
"I thought its became hard for "
"good lesson, but the exercis too little"
Learners are frustrated with difficulty completing the course.
"I didn´t get a certificate "
"my course is not processing even if it is completed"
"This course is the worst one that I have ever seen on any online learning platform."
Most learners feel that this course is too short.
"Too Basic..."
"Too short"
"Too short, contains only 1 lesson"
"Solo me salió una lección "
"The course is too short :)"
"it is abandoned. "

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Lesson | Small Talk & Conversational Vocabulary with these activities:
Review Basic English Grammar Rules
Will help reinforce the fundamental grammar concepts that are essential for effective English communication.
Browse courses on English Grammar
Show steps
  • Go over the basic parts of speech and their functions.
  • Review the different verb tenses and their usage.
  • Practice forming correct sentences using the grammar rules.
Review Course Pre-requisite: English Conversation Conventions
Will help reinforce the foundational principles of English conversational skills, formality, and other non-verbal cues to better prepare for the coursework.
Browse courses on Conversational English
Show steps
  • Read the provided course materials on English conversation conventions.
  • Summarize the key takeaways from the materials.
  • Practice applying these conventions in mock conversation scenarios.
Explore Online Resources for Pronunciation Practice
Will help students improve their pronunciation and accent by providing access to expert guidance and interactive exercises.
Browse courses on English Pronunciation
Show steps
  • Identify online pronunciation courses or tutorials that align with your learning style.
  • Follow the instructions and practice the exercises provided in the tutorials.
  • Record yourself speaking and compare your pronunciation to the native speakers in the tutorials.
Five other activities
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Show all eight activities
Establish a Practice Routine for English Conversation
Will help students develop their fluency and confidence in speaking English by providing a dedicated time and space for practice.
Show steps
  • Set aside a specific time each day or week for English conversation practice.
  • Find a language partner or group to practice with.
  • Prepare topics or conversation starters to guide your practice sessions.
  • Record and review your practice sessions to identify areas for improvement.
Complete Interactive Listening Exercises
Will help students enhance their listening comprehension and vocabulary through engaging and repetitive exercises.
Show steps
  • Find online or mobile apps that offer interactive listening exercises.
  • Listen to the audio recordings and answer the comprehension questions.
  • Repeat the exercises to improve your accuracy and speed.
Conduct Role-Playing Exercises in Small Groups
Will help students simulate real-life conversation scenarios and receive feedback from their peers.
Show steps
  • Form small groups of 3-4 students.
  • Assign different conversation scenarios or topics to each group.
  • Have the groups role-play the scenarios and provide constructive feedback to each other.
  • Switch roles and repeat the process.
Attend a Pronunciation Workshop with a Native Speaker
Will provide students with an immersive experience to improve their pronunciation and accent.
Browse courses on English Pronunciation
Show steps
  • Find and register for a pronunciation workshop led by a native English speaker.
  • Attend the workshop and actively participate in the exercises.
  • Practice the techniques and strategies learned in the workshop.
Record Yourself Giving a Presentation in English
Will help students develop their confidence in public speaking and refine their presentation skills in English.
Show steps
  • Choose a topic and prepare a presentation that you are knowledgeable and passionate about.
  • Practice presenting your ideas clearly and concisely.
  • Record yourself giving the presentation using a video or audio recording device.
  • Review the recording and identify areas for improvement.

Career center

Learners who complete Lesson | Small Talk & Conversational Vocabulary will develop knowledge and skills that may be useful to these careers:
Doctor
A Doctor diagnoses and treats illnesses and injuries. They may specialize in a particular area of medicine, such as family medicine, internal medicine, or surgery. Many Doctors need a Doctor of Medicine degree from an accredited medical school. This course may be useful for a Doctor who wants to improve their conversational skills in professional contexts.
Lawyer
A Lawyer advises and represents clients in legal matters. They may specialize in a particular area of law, such as criminal law, family law, or corporate law. Many Lawyers need a Juris Doctor degree from an accredited law school. This course may be useful for a Lawyer who wants to improve their conversational skills in professional contexts.
Speech-Language Pathologist
A Speech-Language Pathologist assesses, diagnoses, and treats speech and language disorders. They may work in a variety of settings, such as schools, hospitals, and private clinics. Many Speech-Language Pathologists need a master's degree in speech-language pathology. This course may be useful for a Speech-Language Pathologist who wants to improve their conversational skills in professional contexts.
Training and Development Specialist
A Training and Development Specialist is responsible for developing and delivering training programs. They may work for a variety of companies and organizations, such as corporations, government agencies, and non-profit organizations. Many Training and Development Specialists need a bachelor's degree in human resources, education, or a related field. This course may be useful for a Training and Development Specialist who wants to improve their conversational skills in professional contexts.
Project Manager
A Project Manager is responsible for planning, executing, and closing projects. They may work for a variety of companies and organizations, such as construction companies, software development companies, and government agencies. Many Project Managers need a bachelor's degree in project management, business, or a related field. This course may be useful for a Project Manager who wants to improve their conversational skills in professional contexts.
Business Analyst
A Business Analyst is responsible for analyzing business processes and making recommendations for improvement. They may work for a variety of companies and organizations, such as consulting firms, technology companies, and financial institutions. Many Business Analysts need a bachelor's degree in business, computer science, or a related field. This course may be useful for a Business Analyst who wants to improve their conversational skills in professional contexts.
Marketing Manager
A Marketing Manager is responsible for developing and executing marketing campaigns. They may work for a variety of companies and organizations, such as consumer goods companies, technology companies, and non-profit organizations. Many Marketing Managers need a bachelor's degree in marketing, communications, or a related field. This course may be useful for a Marketing Manager who wants to improve their conversational skills in professional contexts.
Financial Analyst
A Financial Analyst is responsible for analyzing financial data and making recommendations to investors. They may work for investment banks, mutual funds, or hedge funds. Many Financial Analysts need a bachelor's degree in finance, economics, or a related field. This course may be useful for a Financial Analyst who wants to improve their conversational skills in professional contexts.
Human Resources Manager
A Human Resources Manager is responsible for managing the human resources function of a company or organization. They may recruit and hire employees, administer benefits, and develop training programs. Many Human Resources Managers need a bachelor's degree in human resources, business, or a related field. This course may be useful for a Human Resources Manager who wants to improve their conversational skills in professional contexts.
Technical Writer
A Technical Writer creates technical documentation, such as user manuals, white papers, and training materials. They may work in a variety of industries, such as software, engineering, and manufacturing. Many Technical Writers need a bachelor's degree in technical writing, communications, or a related field. This course may be useful for a Technical Writer who wants to improve their conversational skills in professional contexts.
Administrative Assistant
An Administrative Assistant provides administrative support to managers and other executives. They may schedule appointments, answer phones and emails, and prepare presentations. Some Administrative Assistants need to have a bachelor's degree, while others do not have any educational requirements. This course may be useful for an Administrative Assistant who wants to improve their conversational skills in professional contexts.
Public Relations Specialist
A Public Relations Specialist is responsible for managing the public image of a company or organization. They may write press releases, organize events, and respond to media inquiries. Many Public Relations Specialists need a bachelor's degree in public relations, communications, or a related field. This course may be useful for a Public Relations Specialist who wants to improve their conversational skills in professional contexts.
Office Administrator
An Office Administrator is responsible for managing the day-to-day operations of an office. They may supervise other administrative staff, answer phones and emails, and order supplies. Some Office Administrators need to have a bachelor's degree, while others do not have any educational requirements. This course may be useful for an Office Administrator who wants to improve their conversational skills in professional contexts.
Bilingual Customer Service Representative
A Bilingual Customer Service Representative provides customer service to customers who speak a different language than the majority population. They may work in a variety of industries, such as healthcare, finance, or retail. Some Bilingual Customer Service Representatives need to have a bachelor's degree, while others do not have any educational requirements. This course may be useful for a Bilingual Customer Service Representative who wants to improve their conversational skills in professional contexts.
Linguistics Instructor
A Linguistics Instructor teaches linguistics, which is the scientific study of language. Linguistics Instructors who teach at colleges or universities typically need a PhD in linguistics or a related field. This course may be useful for a Linguistics Instructor who wants to improve their conversational skills in professional contexts.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Lesson | Small Talk & Conversational Vocabulary.
Explores the art of small talk, providing insights into the purpose, benefits, and techniques of engaging in casual conversations. It offers practical advice on breaking the ice, finding common ground, and keeping conversations flowing.
While this book focuses on the use of conversational intelligence in leadership, it offers valuable insights into the role of language, empathy, and active listening in effective communication. It can supplement the course by providing a broader perspective on the power of conversations.
Provides practical tips and techniques for improving communication skills in various situations, from networking events to social gatherings. It can serve as a useful reference for learners who want to enhance their conversational abilities in English.
While this book primarily focuses on public speaking, it offers valuable insights into the art of storytelling, body language, and vocal techniques. It can provide additional depth and perspective on effective communication, supplementing the course's coverage of conversational skills.
Explores the history, evolution, and cultural significance of conversation. While it does not provide specific techniques, it offers a broader understanding of the role of language and communication in shaping our interactions.
This academic text provides a comprehensive overview of conversation analysis, a research method for studying human interaction. It offers a theoretical framework for analyzing conversations and can serve as a valuable reference for learners interested in the deeper structure of language and communication.
Emphasizes the importance of active listening, empathy, and emotional intelligence in effective conversations. It offers practical strategies for improving communication skills in both personal and professional settings.

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