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Amalia B. Stephens
This lesson is part of a full course, Speak English Professionally: In Person, Online & On the Phone. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
Read more
This lesson is part of a full course, Speak English Professionally: In Person, Online & On the Phone. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
Read more
This lesson is part of a full course, Speak English Professionally: In Person, Online & On the Phone. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
By the end of this lesson, you will be able to:
- Compare pronunciation differences between "can"and "can't"
- Produce accurate pronunciation for numbers in English
Register for this course and see more details by visiting:
OpenCourser.com/course/fvichq/lesson
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What's inside
Syllabus
Lesson | Understand and Be Understood on the Phone
This lesson is part of a full course, Speak English Professionally: In Person, Online & On the Phone. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to (1) Compare pronunciation differences between "can"and "can't" and (2) Produce accurate pronunciation for numbers in English.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Ideal for learners who need to improve their English pronunciation in professional settings
Provides a quick and practical introduction to English pronunciation for numbers
Designed to help learners distinguish between similar-sounding words
Save this course
Save Lesson | Understand and Be Understood on the Phone to your list so you can find it easily later:
Save
Save
Reviews summary
Understand phone conversations
According to students, this course is informative and useful for understanding and being understood on the phone. It includes pronunciation tips for numbers in different situations. Learners say that the course is basic, but helpful for practicing conversations in their daily lives.
Pronunciation tips
"I loved this class. I could realise better the differences between can vs can't. Also the pronounce the number in differents situations. Thank you."
Useful content
"Useful"
"Useful!"
"I would like to thank you for taking the time to teach in such detail in your course, since it is very basic but very useful for conversation."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Lesson | Understand and Be Understood on the Phone with these
activities:
Review English Phonetics
Show steps
Build a stronger foundation in English phonetics to support your pronunciation improvement.
Browse courses on
phonetics
Show steps
-
Review the International Phonetic Alphabet (IPA) symbols and their corresponding sounds.
-
Study the different ways that English sounds are produced, such as vowels, consonants, and diphthongs.
Read ‘Pronunciation in English: A Practical Guide for Students of English as a Second or Foreign Language’
Show steps
Enhance your understanding of English pronunciation through this comprehensive guide.
View
English Intonation PB and Audio CD
on Amazon
Show steps
-
Read the book thoroughly and take notes on the key concepts and techniques discussed.
-
Practice the exercises and drills provided in the book to improve your pronunciation.
Watch Pronunciation Tutorials
Show steps
Improve your understanding of pronunciation rules by watching tutorials.
Show steps
-
Find reputable online or video tutorials that cover English pronunciation rules.
-
Take notes and practice the pronunciation techniques demonstrated in the tutorials.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Practice Pronunciation Drills
Show steps
Reinforce your understanding of pronunciation rules through drills.
Show steps
-
Use an online pronunciation dictionary or app to practice the pronunciation of specific words.
-
Record yourself speaking and listen back to identify areas for improvement.
-
Find a language partner or tutor to provide feedback on your pronunciation.
Record and Evaluate Your Pronunciation
Show steps
Enhance your self-awareness of pronunciation and identify areas for improvement.
Browse courses on
Self-Assessment
Show steps
-
Record yourself speaking a short passage or sentences.
-
Listen to the recording and evaluate your pronunciation.
-
Identify areas where you can improve your pronunciation and practice those sounds.
Join a Pronunciation Study Group
Show steps
Benefit from peer feedback and support to improve pronunciation.
Show steps
-
Find a group of learners who are also working on improving their pronunciation.
-
Meet regularly via video call or in person to practice speaking English together.
-
Provide feedback to each other on pronunciation and help identify areas for improvement.
Create Personalized Pronunciation Practice Vocabulary
Show steps
Develop personalized practice materials that address your specific pronunciation challenges.
Browse courses on
Vocabulary Building
Show steps
-
Identify words or phrases that you commonly mispronounce or find difficult.
-
Create flashcards, notes, or a pronunciation dictionary with these words and their correct pronunciation.
-
Practice speaking these words and phrases regularly to improve your pronunciation.
Attend Pronunciation Workshops
Show steps
Gain valuable insights and expert guidance on pronunciation in a group setting.
Show steps
-
Find workshops or seminars that focus on English pronunciation.
-
Attend the workshops and actively participate in discussions and exercises.
Review English Phonetics
Show steps
Build a stronger foundation in English phonetics to support your pronunciation improvement.
Browse courses on
phonetics
Show steps
Show steps
Show steps
- Review the International Phonetic Alphabet (IPA) symbols and their corresponding sounds.
- Study the different ways that English sounds are produced, such as vowels, consonants, and diphthongs.
Read ‘Pronunciation in English: A Practical Guide for Students of English as a Second or Foreign Language’
Show steps
Enhance your understanding of English pronunciation through this comprehensive guide.
View
English Intonation PB and Audio CD
on Amazon
Show steps
Show steps
Show steps
- Read the book thoroughly and take notes on the key concepts and techniques discussed.
- Practice the exercises and drills provided in the book to improve your pronunciation.
Watch Pronunciation Tutorials
Show steps
Improve your understanding of pronunciation rules by watching tutorials.
Show steps
Show steps
Show steps
- Find reputable online or video tutorials that cover English pronunciation rules.
- Take notes and practice the pronunciation techniques demonstrated in the tutorials.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Practice Pronunciation Drills
Show steps
Reinforce your understanding of pronunciation rules through drills.
Show steps
Show steps
Show steps
- Use an online pronunciation dictionary or app to practice the pronunciation of specific words.
- Record yourself speaking and listen back to identify areas for improvement.
- Find a language partner or tutor to provide feedback on your pronunciation.
Record and Evaluate Your Pronunciation
Show steps
Enhance your self-awareness of pronunciation and identify areas for improvement.
Browse courses on
Self-Assessment
Show steps
Show steps
Show steps
- Record yourself speaking a short passage or sentences.
- Listen to the recording and evaluate your pronunciation.
- Identify areas where you can improve your pronunciation and practice those sounds.
Join a Pronunciation Study Group
Show steps
Benefit from peer feedback and support to improve pronunciation.
Show steps
Show steps
Show steps
- Find a group of learners who are also working on improving their pronunciation.
- Meet regularly via video call or in person to practice speaking English together.
- Provide feedback to each other on pronunciation and help identify areas for improvement.
Create Personalized Pronunciation Practice Vocabulary
Show steps
Develop personalized practice materials that address your specific pronunciation challenges.
Browse courses on
Vocabulary Building
Show steps
Show steps
Show steps
- Identify words or phrases that you commonly mispronounce or find difficult.
- Create flashcards, notes, or a pronunciation dictionary with these words and their correct pronunciation.
- Practice speaking these words and phrases regularly to improve your pronunciation.
Attend Pronunciation Workshops
Show steps
Gain valuable insights and expert guidance on pronunciation in a group setting.
Show steps
Show steps
Show steps
- Find workshops or seminars that focus on English pronunciation.
- Attend the workshops and actively participate in discussions and exercises.
Career center
Learners who complete Lesson | Understand and Be Understood on the Phone will develop knowledge and skills
that may be useful to these careers:
Customer Service Representative
Customer Service Representative
Customer Service Representatives are responsible for providing support to customers over the phone, email, and other channels. This course can help Customer Service Representatives improve their communication skills, which is essential for building rapport with customers and resolving their issues effectively.
Sales Representative
Sales Representative
Sales Representatives use the phone to contact potential customers, build relationships, and close deals. This course can help Sales Representatives improve their pronunciation and communication skills, which are essential for making a good impression on customers and persuading them to buy products or services.
Technical Support Specialist
Technical Support Specialist
Technical Support Specialists provide technical assistance to customers over the phone, email, and other channels. This course can help Technical Support Specialists improve their communication skills and their ability to understand and resolve customer issues.
Call Center Manager
Call Center Manager
Call Center Managers are responsible for overseeing the operations of a call center, including hiring and training staff, developing quality standards, and ensuring that customers receive a positive experience. This course can help Call Center Managers improve their communication skills and their ability to lead and motivate a team.
Account Manager
Account Manager
Account Managers are responsible for managing relationships with clients, including providing support, resolving issues, and growing revenue. This course can help Account Managers improve their communication skills and their ability to build and maintain rapport with clients.
Project Manager
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They often need to communicate with stakeholders over the phone, email, and other channels. This course can help Project Managers improve their communication skills and their ability to build and lead teams.
Business Analyst
Business Analyst
Business Analysts are responsible for analyzing business needs and developing solutions to improve processes. They often need to communicate with stakeholders over the phone, email, and other channels. This course can help Business Analysts improve their communication skills and their ability to understand and document business requirements.
Marketing Manager
Marketing Manager
Marketing Managers are responsible for developing and executing marketing campaigns. They often need to communicate with stakeholders over the phone, email, and other channels. This course can help Marketing Managers improve their communication skills and their ability to develop and execute effective marketing campaigns.
Human Resources Manager
Human Resources Manager
Human Resources Managers are responsible for managing the human resources function of an organization, including hiring, training, and developing employees. They often need to communicate with employees, managers, and other stakeholders over the phone, email, and other channels. This course can help Human Resources Managers improve their communication skills and their ability to build and maintain relationships with employees and stakeholders.
Operations Manager
Operations Manager
Operations Managers are responsible for overseeing the operations of a business, including planning, organizing, and directing activities. They often need to communicate with employees, suppliers, and other stakeholders over the phone, email, and other channels. This course can help Operations Managers improve their communication skills and their ability to lead and motivate a team.
Financial Analyst
Financial Analyst
Financial Analysts are responsible for analyzing financial data and making recommendations to investors. They often need to communicate with clients, colleagues, and other stakeholders over the phone, email, and other channels. This course can help Financial Analysts improve their communication skills and their ability to understand and analyze financial data.
Software Engineer
Software Engineer
Software Engineers are responsible for designing, developing, and maintaining software applications. They often need to communicate with colleagues, clients, and other stakeholders over the phone, email, and other channels. This course can help Software Engineers improve their communication skills and their ability to understand and document technical requirements.
Data Scientist
Data Scientist
Data Scientists are responsible for collecting, analyzing, and interpreting data to identify trends and patterns. They often need to communicate with colleagues, clients, and other stakeholders over the phone, email, and other channels. This course can help Data Scientists improve their communication skills and their ability to understand and analyze data.
Web Developer
Web Developer
Web Developers are responsible for designing and developing websites. They often need to communicate with colleagues, clients, and other stakeholders over the phone, email, and other channels. This course can help Web Developers improve their communication skills and their ability to understand and document technical requirements.
Graphic designer
Graphic designer
Graphic Designers are responsible for creating visual concepts, using computer software or by hand, to communicate ideas that inspire, inform, and captivate consumers. They often need to communicate with colleagues, clients, and other stakeholders over the phone, email, and other channels. This course can help Graphic Designers improve their communication skills and their ability to understand and document design requirements.
For more career information including salaries, visit:
OpenCourser.com/course/fvichq/lesson
Reading list
We've selected eight books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Lesson | Understand and Be Understood on the Phone.
Covers a wide range of business communication topics, including writing, speaking, and listening. It would be a valuable resource for students who want to improve their communication skills in a professional setting.
Explores the importance of communication in building relationships and achieving success. It would be an inspiring read for students who want to learn how to communicate more effectively in all aspects of their lives.
Provides practical tips on how to improve your communication skills in social situations. It would be a helpful resource for students who want to learn how to make a good impression and build strong relationships.
Offers a framework for having difficult conversations in a productive way. It would be a valuable resource for students who want to learn how to communicate effectively in challenging situations.
Save
Explores the differences in communication styles between men and women. It would be a valuable resource for students who want to learn how to communicate more effectively with people of the opposite sex.
Explores the cultural differences that can affect business communication. It would be a valuable resource for students who want to learn how to communicate effectively in a global business environment.
Provides a framework for personal and professional success. It would be a valuable resource for students who want to learn how to set goals, build relationships, and communicate effectively.
Save
Provides a behind-the-scenes look at the presentation techniques used by Steve Jobs. It would be a valuable resource for students who want to learn how to deliver effective presentations.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/fvichq/lesson
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Via
Coursera
Institution
Georgia Institute of Technology
Instructor
Amalia B. Stephens
Language
English
Transcripts
Español
Français
Português
Deutsch
Italiano
中文
العربية
한국어
日本語
हिंदी
Nederlands
Svenska
Pусский
Türkçe
Polski
Ελληνικά
українська мова
magyar nyelv
Bahasa Indonesia
ไทย
қазақша
اُردُو,
فارسی
বাংলা
tiếng Việt
پښتو
آذربایجان دیلی
Afrikaans
Good to know
Ideal for learners who need to improve their English pronunciation in professional settings
Provides a quick and practical introduction to English pronunciation for numbers
Designed to help learners distinguish between similar-sounding words
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