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User Experience Research and Design

Clifford Lampe, Predrag Klasnja, Lija Hogan, Mark Newman, and Kentaro Toyama

Integrate UX Research and UX Design to create great products through understanding user needs, rapidly generating prototypes, and evaluating design concepts. Learners will gain hands-on experience with taking a product from initial concept, through user research, ideation and refinement, formal analysis, prototyping, and user testing, applying perspectives and methods to ensure a great user experience at every step.

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What's inside

Six courses

Introduction to User Experience Principles and Processes

(0 hours)

This UX course introduces the fields of UX research and design. Learners will gain an understanding of UX research and design, including conducting interviews, evaluating systems, and analyzing systems using principles of good design. By interleaving successive phases of UX Research and Design, learners will see how to learn from inevitable mistakes and improve towards a product with a great UX.

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Understanding User Needs

(0 hours)

Designing effective interactive systems requires understanding the needs of the people who will be using them. This UX course focuses on how to interact with users to understand their needs, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design.

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Evaluating Designs with Users

When designing systems for users, there is no substitute for watching them use the system to see what works and what doesn’t. In this UX course, you will learn how to design and conduct tests with users to assess your design's effectiveness and user experience.

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UX Design: From Concept to Prototype

(0 hours)

Great design is not random; it is developed through a systematic process. This UX course will guide you through the process of transforming user needs into a compelling user experience. You will learn techniques like sketching, scenario development, storyboarding, and wireframing to create interactive prototypes that can be tested with users and refined into a high-quality design.

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UX Research at Scale: Surveys, Analytics, Online Testing

This UX course provides an overview of survey methodology, web analytics, A/B testing, and remote unmoderated studies. Learners will gain insights from large numbers of users and conduct a survey of their own design.

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UX (User Experience) Capstone

In this UX capstone course, you will conduct a multi-stage user experience project to design a product from scratch. You will gain experience conducting user experience research in a real-world setting and improve your ability to communicate design concepts and actionable research findings.

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Learning objectives

understand the basics of ux design and ux research
use appropriate ux research approaches to inform design decisions

design a complete product, taking it from an initial concept to an interactive prototype

understand the basics of ux design and ux research
use appropriate ux research approaches to inform design decisions
design a complete product, taking it from an initial concept to an interactive prototype

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Time

50 hours

Level

Introductory

Via

Coursera

Institution

University of Michigan

Instructors

Clifford Lampe

Predrag Klasnja

Lija Hogan

Mark Newman

Kentaro Toyama

Level

Introductory

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