Understanding User Needs
User Experience Research and Design,
Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design. Learners will be introduced to numerous techniques to gather data from and about users. This course is part of the User Experience (UX) Research and Design specialization offered on Coursera. What you'll learn: Find out what user needs assessments are, what qualitative research is, and how the two are related. Learn an end-to-end methodology for qualitative research that is suited for understanding user needs. The methodology includes knowledge of semi-structured interviews, in-situ observation, and affinity walls. Be exposed to good practices for conducting semi-structured interviews, in-situ observation, and affinity walls. Gain some experience with semi-structured interviews, in-situ observations, and affinity walls.
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| Rating | 4.7★ based on 27 ratings |
|---|---|
| Length | 6 weeks |
| Effort | 5 weeks, 4-8 hours per week |
| Starts | Jun 19 (45 weeks ago) |
| Cost | $49 |
| From | University of Michigan via Coursera |
| Instructor | Kentaro Toyama |
| Download Videos | On all desktop and mobile devices |
| Language | English |
| Subjects | Programming Art & Design |
| Tags | Computer Science Design And Product |
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What people are saying
user needs
but still, many other methods can be used for understanding user needs The topic was interesting and I learnt a lot of new things.
Learned a lot about user research, user needs assessment, interviewing, data extraction.
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very good
The professor is very good and the assignments are well balanced and practical.
very good course and chance to practice Thank you very much for creating this course .
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Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile.
Special Needs Aide $28k
Counselor- Special Needs $35k
Special Needs Caregiver $46k
Special Needs Advisor $47k
Special Needs Teacher $59k
User Experience Researcher (UX) $65k
UX Designer, User Researcher $84k
User Needs Analyst $86k
User Experience (UX) Designer $89k
User Interface Designer / UX Developer $105k
UX Strategist, Global User Experience Group $105k
Senior User Experience (UX) Researcher $140k
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| Rating | 4.7★ based on 27 ratings |
|---|---|
| Length | 6 weeks |
| Effort | 5 weeks, 4-8 hours per week |
| Starts | Jun 19 (45 weeks ago) |
| Cost | $49 |
| From | University of Michigan via Coursera |
| Instructor | Kentaro Toyama |
| Download Videos | On all desktop and mobile devices |
| Language | English |
| Subjects | Programming Art & Design |
| Tags | Computer Science Design And Product |
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