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Introduction to User Experience Principles and Processes

Mark Newman

4.8

Based on 1,540 ratings

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Mark Newman

This UX course provides an introduction to the fields of UX research and design. Learners will gain an understanding of what is involved in UX research, including conducting interviews, evaluating systems, and analyzing systems using principles of good design. Learners will also learn about the work involved in UX Design, including the generation of promising design solutions and the creation of prototypes at multiple levels of fidelity. By interleaving successive phases of UX Research and Design, learners will see how to learn from inevitable mistakes and improve towards a product with a great UX.

What you'll learn:

- The skills needed for UX research and design 

- How UX researchers discover and assess user needs and assess possible designs 

- How to conduct a micro-usability test 

- How UX designers use sketching and prototyping to develop design concepts

- How to incorporate a user-centered focus into the design process 

- Key features of human behavior and describe their impact on the design of interactive systems 

- Techniques for critiquing and designing interactive systems based on human capabilities and behavior 

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What's inside

Syllabus

What is UX? What are UX Research and Design?

UX Design Overview

How Do People Perceive Information?

Traffic lights

Read about what's good

what should give you pause

and possible dealbreakers

Expands learners' knowledge and develop their skills in UX research and design

Develops key skills for UX professionals, such as conducting user research, evaluating systems, and creating prototypes

Taught by Mark Newman, who has extensive experience in UX research and design

Offers a hands-on approach to UX research and design, with learners conducting interviews, evaluating systems, and creating prototypes

Covers key topics in UX research and design, including human behavior, design heuristics, and prototyping techniques

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Reviews summary

Solid introduction to ux principles

According to learners, this course provides a solid introduction and clear explanations of fundamental UX principles and processes. Many found the course content engaging and the structure logical, making it easy to follow, especially for complete beginners. The assignments, particularly the heuristic evaluation and micro-usability test, are highlighted as practical and valuable for solidifying understanding. However, some reviewers note that the course can feel superficial and may lack depth for those with prior experience or seeking advanced, tool-specific skills, finding some assignments basic. It's widely seen as a great first step into the UX field.

Assignments like heuristic evaluation are useful.

"The assignments, especially the heuristic evaluation and micro-usability test, were incredibly practical..."

"I really enjoyed the practical assignments, they made the theory concrete."

"The practical exercises like the micro-usability test were valuable hands-on experience..."

An excellent starting point for newcomers to UX.

"I'm a complete beginner and found it easy to follow. Highly recommend for anyone starting out in UX."

"Useful for getting a lay of the land... It's good for beginners."

"Perfect for someone like me transitioning into a role that involves some UX."

Provides clear explanation of core UX concepts.

"The concepts are explained clearly and the videos are engaging."

"Excellent course! Provided a solid foundation in UX thinking."

"Solid foundation. Good starting point for UX concepts. The lectures are clear."

Some assignments are considered too simple.

"Assignments were okay, some could be more detailed."

"The assignments were simple."

"The assignments could benefit from clearer instructions or more complexity."

May be too basic for experienced learners.

"...don't expect deep dives. Useful for getting a lay of the land."

"If you have some prior knowledge or are looking for practical skills, this might not be enough."

"For someone already in the field, it's mostly review."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Introduction to User Experience Principles and Processes with these activities:

Read "Don't Make Me Think, Revisited"

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Gain insights into the importance of user-centered design and usability principles by reading this classic UX book.

View Don't Make Me Think, Revisited: A Common Sense... on Amazon

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Read chapters 1-5 to understand the principles of UX design
Take notes on key concepts such as usability testing and user-centered design

Review Human Perception and Cognition

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Review the basics of human perception and cognition to strengthen your foundation for understanding UX research and design.

Browse courses on Human Behavior

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Read chapters 1-3 of the textbook "Cognitive Psychology"
Take notes on key concepts such as attention, memory, and decision-making
Create a mind map to summarize the main ideas

Participate in UX Design Discussion Groups

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Engage with fellow students and industry professionals to exchange ideas and learn from others' experiences in UX design.

Browse courses on UX Design

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Join online forums or discussion groups related to UX design
Participate in discussions and share your insights
Ask questions and seek feedback from others

Five other activities

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Show all eight activities

Use Figma for UX Prototyping

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Enhance your UX design skills by following tutorials to master Figma, a popular prototyping tool.

Browse courses on UX Design

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Enroll in an online course or follow tutorials on Figma
Complete exercises and practice creating prototypes
Experiment with different features and tools

Conduct User Interviews

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Practice conducting user interviews to develop your skills in gathering valuable insights from users.

Browse courses on User Research

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Develop a list of interview questions
Recruit participants and schedule interviews
Conduct interviews and take detailed notes
Analyze interview data to identify patterns and insights

Design a Mobile App Prototype

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Create a high-fidelity prototype of a mobile app to apply the principles of UX design and gain hands-on experience.

Browse courses on UX Design

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Identify a problem statement and define the target user
Sketch out design ideas and create wireframes
Use a design tool to create a prototype
Get feedback from users and iterate on your design

Attend a UX Design Workshop

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Immerse yourself in UX design principles and techniques through a hands-on workshop led by industry experts.

Browse courses on UX Design

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Research and identify relevant UX design workshops
Register for a workshop that aligns with your learning goals
Attend the workshop and actively participate in exercises

Contribute to Open Source UX Projects

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Apply your UX skills to real-world projects by contributing to open source software and design initiatives.

Browse courses on UX Design

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Identify open source projects related to UX design
Review the project documentation and identify areas where you can contribute
Submit pull requests to the project

Career center

Learners who complete Introduction to User Experience Principles and Processes will develop knowledge and skills that may be useful to these careers:

User Experience (UX) Researcher

UX Researchers conduct research to understand user needs and preferences. They use this information to design and improve products and services. This course provides an introduction to UX research, including how to conduct interviews, evaluate systems, and analyze data. This knowledge can help UX Researchers be more effective in their work.

See salaries and explore the career path for User Experience (UX) Researcher

User Experience (UX) Designer

UX Designers use research to design and improve products and services. They work with engineers and other stakeholders to bring their designs to life. This course provides an introduction to UX design, including how to generate design solutions and create prototypes. This knowledge can help UX Designers be more effective in their work.

See salaries and explore the career path for User Experience (UX) Designer

Product Manager

Product Managers are responsible for the development and success of products. They work with engineers, designers, and other stakeholders to bring products to market. This course provides an introduction to UX principles and processes, which can help Product Managers make better decisions about the products they develop.

See salaries and explore the career path for Product Manager

Web Developer

Web Developers design and build websites. They work with designers and other stakeholders to bring websites to life. This course provides an introduction to UX principles and processes, which can help Web Developers build better websites that meet the needs of users.

See salaries and explore the career path for Web Developer

Graphic designer

Graphic Designers create visual content for websites, marketing materials, and other purposes. They work with other stakeholders to bring visual concepts to life. This course provides an introduction to UX principles and processes, which can help Graphic Designers create more effective visual content.

See salaries and explore the career path for Graphic designer

Software Engineer

Software Engineers design, develop, and maintain software applications. They work with other stakeholders to bring software applications to life. This course provides an introduction to UX principles and processes, which can help Software Engineers design and develop better software applications that meet the needs of users.

See salaries and explore the career path for Software Engineer

Interaction Designer

Interaction Designers design the way that users interact with products and services. They work with other stakeholders to bring user interfaces to life. This course provides an introduction to UX principles and processes, which can help Interaction Designers design more effective user interfaces.

See salaries and explore the career path for Interaction Designer

Content Strategist

Content Strategists plan and manage the creation and distribution of content. They work with other stakeholders to bring content to life. This course provides an introduction to UX principles and processes, which can help Content Strategists create and distribute content that meets the needs of users.

See salaries and explore the career path for Content Strategist

Information Architect

Information Architects design and organize the way that information is presented to users. They work with other stakeholders to bring information architectures to life. This course provides an introduction to UX principles and processes, which can help Information Architects design and organize information more effectively.

See salaries and explore the career path for Information Architect

Human Factors Engineer

Human Factors Engineers design products and systems to be safe and easy to use. They work with other stakeholders to bring human factors engineering principles to life. This course provides an introduction to UX principles and processes, which can help Human Factors Engineers design and develop safer and more user-friendly products and systems.

See salaries and explore the career path for Human Factors Engineer

Data Analyst

Data Analysts collect, analyze, and interpret data to provide insights for businesses. They work with other stakeholders to bring data analysis to life. This course provides an introduction to UX principles and processes, which can help Data Analysts collect, analyze, and interpret data more effectively.

See salaries and explore the career path for Data Analyst

Marketing Manager

Marketing Managers plan and execute marketing campaigns to promote products and services. They work with other stakeholders to bring marketing campaigns to life. This course provides an introduction to UX principles and processes, which can help Marketing Managers plan and execute more effective marketing campaigns.

See salaries and explore the career path for Marketing Manager

Business Analyst

Business Analysts analyze business processes to identify opportunities for improvement. They work with other stakeholders to bring business analysis to life. This course provides an introduction to UX principles and processes, which can help Business Analysts analyze business processes more effectively.

See salaries and explore the career path for Business Analyst

Project Manager

Project Managers plan and execute projects to achieve specific goals. They work with other stakeholders to bring projects to life. This course provides an introduction to UX principles and processes, which can help Project Managers plan and execute projects more effectively.

See salaries and explore the career path for Project Manager

Technical Writer

Technical Writers create documentation for products and services. They work with other stakeholders to bring documentation to life. This course provides an introduction to UX principles and processes, which can help Technical Writers create more effective documentation.

See salaries and explore the career path for Technical Writer

Reading list

We've selected 19 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Introduction to User Experience Principles and Processes.

The Elements of User Experience

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Classic in the field of UX design. It provides a framework for understanding the different elements of UX, and how they work together to create a great user experience.

Introduction to User Experience Principles and Processes

What's inside

Syllabus

Traffic lights

Save this course

Reviews summary

Solid introduction to ux principles

Activities

Career center

Reading list

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