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Mark Newman

This UX course provides an introduction to the fields of UX research and design. Learners will gain an understanding of what is involved in UX research, including conducting interviews, evaluating systems, and analyzing systems using principles of good design. Learners will also learn about the work involved in UX Design, including the generation of promising design solutions and the creation of prototypes at multiple levels of fidelity. By interleaving successive phases of UX Research and Design, learners will see how to learn from inevitable mistakes and improve towards a product with a great UX.

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This UX course provides an introduction to the fields of UX research and design. Learners will gain an understanding of what is involved in UX research, including conducting interviews, evaluating systems, and analyzing systems using principles of good design. Learners will also learn about the work involved in UX Design, including the generation of promising design solutions and the creation of prototypes at multiple levels of fidelity. By interleaving successive phases of UX Research and Design, learners will see how to learn from inevitable mistakes and improve towards a product with a great UX.

What you'll learn:

- The skills needed for UX research and design


- How UX researchers discover and assess user needs and assess possible designs


- How to conduct a micro-usability test


- How UX designers use sketching and prototyping to develop design concepts

- How to incorporate a user-centered focus into the design process


- Key features of human behavior and describe their impact on the design of interactive systems


- Techniques for critiquing and designing interactive systems based on human capabilities and behavior


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What's inside

Syllabus

What is UX? What are UX Research and Design?
UX Design Overview
How Do People Perceive Information?
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How Do People Act in the World?
Design Heuristics
Heuristic Evaluation and Course Wrap-up

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Expands learners' knowledge and develop their skills in UX research and design
Develops key skills for UX professionals, such as conducting user research, evaluating systems, and creating prototypes
Taught by Mark Newman, who has extensive experience in UX research and design
Offers a hands-on approach to UX research and design, with learners conducting interviews, evaluating systems, and creating prototypes
Covers key topics in UX research and design, including human behavior, design heuristics, and prototyping techniques

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Reviews summary

Enlightening introduction to user experience

learners say this largely positive course, taught by engaging Professor Mark Newman, provides a well received introduction to User Experience (UX) design and research. With a focus on informative lectures, challenging assignments, and helpful peer feedback, this course teaches the important principles and processes involved in user experience design. Students emerge with a solid understanding of user experience design and can even develop a useful portfolio from the assignments.
Bond with other students and industry professionals through discussion forums and assignments, broadening your network and enriching your learning experience.
"I have get a lot of knowledge about Ux Design with many examples!"
"I met very kind people that supported me in the learning journey."
"I really enjoyed the interaction-based model, and the assignments were extremely engaging."
Peer reviews provide helpful insights and encourage different perspectives, although inconsistency in grading can sometimes occur.
"The course is great the only thing that bothers me is the system used to evaluate student's exercises."
"Peer-reviewing resulted in absurd entries because people are hoping to just get certificates."
"Amazing course! I really liked the last projects for practicing heuristic evaluation principals, I believe I can use what I've learnt in my job."
Structured course material with clear content presented in accessible and engaging lectures and videos.
"The course is very well organised, explaination is clear and the exercises are very useful."
"This is a great class that you can not only learn the basics of UX design but also learn how to use these principles immediately."
"The course had a really good introduction and it is clear what user experience is and how it affects the user."
Thoughtful and engaging assignments allow for valuable hands-on practice and help build a design portfolio.
"This course really explains the core principles of UX and how to deal with real life related problem."
"This course shows directly and didactic important foundations in the fields of UX Research and Design, exploring on practice, useful concepts and methodologies for conducting systems analyzing and evaluations applying principles of good design."
"Love the class! I've learned some much :)"
Professor Newman is an expert in UX and passionate about teaching, making the learning experience enriching and enjoyable.
"The instructor for this course is phenomenal."
"The instructor was excellent, taking part in this class was enjoyable and I loved it."
"Professor Newman is incredible."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Introduction to User Experience Principles and Processes with these activities:
Read "Don't Make Me Think, Revisited"
Gain insights into the importance of user-centered design and usability principles by reading this classic UX book.
Show steps
  • Read chapters 1-5 to understand the principles of UX design
  • Take notes on key concepts such as usability testing and user-centered design
Review Human Perception and Cognition
Review the basics of human perception and cognition to strengthen your foundation for understanding UX research and design.
Browse courses on Human Behavior
Show steps
  • Read chapters 1-3 of the textbook "Cognitive Psychology"
  • Take notes on key concepts such as attention, memory, and decision-making
  • Create a mind map to summarize the main ideas
Participate in UX Design Discussion Groups
Engage with fellow students and industry professionals to exchange ideas and learn from others' experiences in UX design.
Browse courses on UX Design
Show steps
  • Join online forums or discussion groups related to UX design
  • Participate in discussions and share your insights
  • Ask questions and seek feedback from others
Five other activities
Expand to see all activities and additional details
Show all eight activities
Use Figma for UX Prototyping
Enhance your UX design skills by following tutorials to master Figma, a popular prototyping tool.
Browse courses on UX Design
Show steps
  • Enroll in an online course or follow tutorials on Figma
  • Complete exercises and practice creating prototypes
  • Experiment with different features and tools
Conduct User Interviews
Practice conducting user interviews to develop your skills in gathering valuable insights from users.
Browse courses on User Research
Show steps
  • Develop a list of interview questions
  • Recruit participants and schedule interviews
  • Conduct interviews and take detailed notes
  • Analyze interview data to identify patterns and insights
Design a Mobile App Prototype
Create a high-fidelity prototype of a mobile app to apply the principles of UX design and gain hands-on experience.
Browse courses on UX Design
Show steps
  • Identify a problem statement and define the target user
  • Sketch out design ideas and create wireframes
  • Use a design tool to create a prototype
  • Get feedback from users and iterate on your design
Attend a UX Design Workshop
Immerse yourself in UX design principles and techniques through a hands-on workshop led by industry experts.
Browse courses on UX Design
Show steps
  • Research and identify relevant UX design workshops
  • Register for a workshop that aligns with your learning goals
  • Attend the workshop and actively participate in exercises
Contribute to Open Source UX Projects
Apply your UX skills to real-world projects by contributing to open source software and design initiatives.
Browse courses on UX Design
Show steps
  • Identify open source projects related to UX design
  • Review the project documentation and identify areas where you can contribute
  • Submit pull requests to the project

Career center

Learners who complete Introduction to User Experience Principles and Processes will develop knowledge and skills that may be useful to these careers:
User Experience (UX) Researcher
UX Researchers conduct research to understand user needs and preferences. They use this information to design and improve products and services. This course provides an introduction to UX research, including how to conduct interviews, evaluate systems, and analyze data. This knowledge can help UX Researchers be more effective in their work.
User Experience (UX) Designer
UX Designers use research to design and improve products and services. They work with engineers and other stakeholders to bring their designs to life. This course provides an introduction to UX design, including how to generate design solutions and create prototypes. This knowledge can help UX Designers be more effective in their work.
Product Manager
Product Managers are responsible for the development and success of products. They work with engineers, designers, and other stakeholders to bring products to market. This course provides an introduction to UX principles and processes, which can help Product Managers make better decisions about the products they develop.
Web Developer
Web Developers design and build websites. They work with designers and other stakeholders to bring websites to life. This course provides an introduction to UX principles and processes, which can help Web Developers build better websites that meet the needs of users.
Graphic designer
Graphic Designers create visual content for websites, marketing materials, and other purposes. They work with other stakeholders to bring visual concepts to life. This course provides an introduction to UX principles and processes, which can help Graphic Designers create more effective visual content.
Software Engineer
Software Engineers design, develop, and maintain software applications. They work with other stakeholders to bring software applications to life. This course provides an introduction to UX principles and processes, which can help Software Engineers design and develop better software applications that meet the needs of users.
Interaction Designer
Interaction Designers design the way that users interact with products and services. They work with other stakeholders to bring user interfaces to life. This course provides an introduction to UX principles and processes, which can help Interaction Designers design more effective user interfaces.
Content Strategist
Content Strategists plan and manage the creation and distribution of content. They work with other stakeholders to bring content to life. This course provides an introduction to UX principles and processes, which can help Content Strategists create and distribute content that meets the needs of users.
Information Architect
Information Architects design and organize the way that information is presented to users. They work with other stakeholders to bring information architectures to life. This course provides an introduction to UX principles and processes, which can help Information Architects design and organize information more effectively.
Human Factors Engineer
Human Factors Engineers design products and systems to be safe and easy to use. They work with other stakeholders to bring human factors engineering principles to life. This course provides an introduction to UX principles and processes, which can help Human Factors Engineers design and develop safer and more user-friendly products and systems.
Data Analyst
Data Analysts collect, analyze, and interpret data to provide insights for businesses. They work with other stakeholders to bring data analysis to life. This course provides an introduction to UX principles and processes, which can help Data Analysts collect, analyze, and interpret data more effectively.
Marketing Manager
Marketing Managers plan and execute marketing campaigns to promote products and services. They work with other stakeholders to bring marketing campaigns to life. This course provides an introduction to UX principles and processes, which can help Marketing Managers plan and execute more effective marketing campaigns.
Business Analyst
Business Analysts analyze business processes to identify opportunities for improvement. They work with other stakeholders to bring business analysis to life. This course provides an introduction to UX principles and processes, which can help Business Analysts analyze business processes more effectively.
Project Manager
Project Managers plan and execute projects to achieve specific goals. They work with other stakeholders to bring projects to life. This course provides an introduction to UX principles and processes, which can help Project Managers plan and execute projects more effectively.
Technical Writer
Technical Writers create documentation for products and services. They work with other stakeholders to bring documentation to life. This course provides an introduction to UX principles and processes, which can help Technical Writers create more effective documentation.

Reading list

We've selected 19 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Introduction to User Experience Principles and Processes.
Classic in the field of UX design. It provides a framework for understanding the different elements of UX, and how they work together to create a great user experience.
Provides a comprehensive overview of UX research methods, techniques, and tools. It valuable resource for both beginners and experienced UX professionals.
Provides step-by-step guidance on conducting usability tests, including planning, recruiting participants, conducting the test, and analyzing the results. It's a great resource for anyone who wants to learn more about usability testing.
Comprehensive guide to information architecture. It covers all the essential topics, from organizing content to designing navigation. It's a great resource for anyone who wants to learn more about information architecture.
A classic work on the principles of human-centered design. It provides insights into how people interact with products and systems.
Classic in the field of UX design. It's a practical guide to making websites and other digital products more usable. It's a great read for anyone who wants to improve the user experience of their products.
A practical guide for UX professionals who work independently. It covers topics such as research methods, design principles, and project management.
Practical guide to the psychology of UX. It covers all the essential topics, from human perception to motivation. It's a great resource for anyone who wants to learn more about how psychology can be used to improve the user experience.
Comprehensive guide to prototyping. It covers all the essential topics, from low-fidelity to high-fidelity prototyping. It's a great resource for anyone who wants to learn more about prototyping.
Provides a practical guide to sketching user experiences. It covers all the essential topics, from sketching techniques to using sketches to communicate design ideas. It's a great resource for anyone who wants to learn more about sketching UX.
Must-read for anyone who wants to understand the principles of good design. It's a great resource for learning how to design products that are both usable and aesthetically pleasing.
Provides a framework for developing and executing UX strategies. It helps UX professionals align their work with business goals and improve the overall user experience.
Provides a quick and easy introduction to UX design. It covers all the essential topics, from user research to prototyping to testing. It's a great resource for anyone who wants to learn more about UX design.
A comprehensive overview of the field of interaction design. It covers topics such as user research, design principles, and evaluation methods.
Introduces the five essential elements of UX design: strategy, scope, structure, skeleton, and surface. It provides practical guidance on how to apply these elements to create effective and engaging user experiences.
A practical guide to improving the usability of websites. It provides simple and effective tips that can be implemented immediately.
A classic work on the principles of human-centered design. It provides insights into how people interact with products and systems.

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