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Mark Newman

When designing systems that work for users, there is no substitute for watching them try to use the system to see what works and what doesn’t.

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When designing systems that work for users, there is no substitute for watching them try to use the system to see what works and what doesn’t.

In this UX course, you will learn how to design and conduct tests with users that will tell you how effective your design is for helping users do what they need to do, and how they feel about using your system.

This course is part of the User Experience (UX) Research and Design specialization offered on Coursera.

What you'll learn:

Identify different approaches to user testing and their appropriate use

Understand how to design an effective user test

Understand how to run an effective user test to get the most information possible out of each encounter

Analyze and report on user testing

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What's inside

Syllabus

What is User Testing?
User Test Basics
Getting More Out of User Testing
Read more
Analysis and Reporting
User Test Report

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches real-world practices on designing and conducting a user test
Taught by a reputable instructor
Builds a strong foundation in user testing for beginners
Evaluates industry-best practices

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Reviews summary

Comprehensive user design evaluation

Learners say this course is an engaging and well-structured introduction to evaluating user designs. It includes practical assignments, real world applications, and valuable instruction on conducting usability tests and qualitative research. While workload can vary, many students feel that they learned a lot and recommend this excellent course.
Engaging and knowledgeable instructor.
"Great format, entertaining assessments, great trainer! "
"The instructor is excellent! We will move from easier to harder lessons."
"Probably my most difficult but helpful assignment yet, because of the user tests I had to complete and then the user report that I had to submit, I can see how this will help me later if I get into user research."
Engaging and well-structured content.
"Great content. "
"Apart from Week 4, excellent course! "
"really great course, have learned so much"
Excellent assignments provide practical experience.
"Hands assignments are excellent"
"Excellent assignments and templates shared"
"Learned a lot of things and indeed got my hands dirty in order to learn!"
Peer grading can be frustrating.
"The course itself was great but, the grading from peers can be frustrating since you solely rely on other students and not the expertise of the educator or experts to know if your work is truly valuable or not."
"You are unlikely to receive feedback from your peers."
"Most of the assignments you are asked to grade either have no submission attached or are spam."
Workload can be difficult and stressful.
"The course itself was good and thorough, however, the work load went from just quizzes and a simple, easy peer reviewed assignment to a snowball assignment that was a lengthy report for the last week."
"Valuable information is taught during the course, very well-structured. However, the scope of the final assignment is a bit too large, and would have ideally been split over two or more weeks."
"I learned so much in this course, the project is hefty but can be done in a span of 6 days if you manage your time well enough and devote 2 hours a day and get things finished."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Evaluating Designs with Users with these activities:
Organize Course Materials
Organizing your course materials will help you stay on top of the content and improve your understanding.
Show steps
  • Review the course syllabus and identify key topics
  • Organize your notes, assignments, and other materials
  • Create a study schedule and stick to it
Review the Book 'Don't Make Me Think'
This book provides practical advice on how to improve the usability of websites and applications.
Show steps
  • Read the book
  • Take notes and highlight key concepts
  • Apply the principles to your own work
Follow UX Design Tutorials
Tutorials provide step-by-step guidance on specific UX design techniques and best practices.
Browse courses on User Interface Design
Show steps
  • Identify areas where you want to improve your UX skills
  • Find reputable UX design tutorials that cover those topics
  • Follow the tutorials carefully and practice the techniques
Four other activities
Expand to see all activities and additional details
Show all seven activities
Find a UX Mentor
A mentor can provide guidance and support throughout your UX journey.
Show steps
  • Research potential mentors
  • Reach out and introduce yourself
  • Set up regular meetings
Conduct UX Research Drills
Regularly conducting UX research drills will improve your understanding of user behavior and needs.
Show steps
  • Identify a specific user group and research question
  • Choose a UX research method and design the study
  • Conduct the research and analyze the results
Attend a UX Workshop
Workshops provide an immersive learning experience and allow you to network with other UX professionals.
Show steps
  • Research upcoming workshops
  • Register for a workshop that aligns with your interests
  • Attend the workshop and actively participate
Create a UX Case Study
Creating a UX case study will allow you to apply your knowledge and demonstrate your skills.
Browse courses on UX Design Process
Show steps
  • Choose a UX design project that you have worked on
  • Document the project's objectives, process, and results
  • Share your case study with others and get feedback

Career center

Learners who complete Evaluating Designs with Users will develop knowledge and skills that may be useful to these careers:
Customer Experience Researcher
As a Customer Experience Researcher, you will be responsible for evaluating the customer experience and identifying ways to improve it. This course in Evaluating Designs with Users will provide you with the skills and knowledge you need to conduct effective user testing and make data-driven decisions about the customer experience.
Interaction Designer
Interaction Designers focus on the interactions between users and products. This course in Evaluating Designs with Users will help you understand how users interact with products and how to design interactions that are both user-friendly and effective.
Information Architect
As an Information Architect, you will be responsible for designing and organizing the content on a website or other digital product. This course in Evaluating Designs with Users will help you understand how users find and use information, and how to design content that is easy to find and understand.
User Researcher
Evaluate user experience for the products you are designing and optimize them to be user-friendly with your knowledge gained in this course. As a User Researcher, you will conduct user testing to obtain insights into how users interact with the products.
Human Factors Engineer
Human Factors Engineers focus on designing products and systems that are safe, usable, and efficient. This course in Evaluating Designs with Users will help you understand how users interact with products and systems and how to design them to be user-friendly and effective.
Service Designer
Service Designers focus on designing services that are user-friendly and effective. This course in Evaluating Designs with Users will help you understand how users experience services, and how to design services that meet their needs.
User Experience Researcher
As a User Experience Researcher, your knowledge gained from this course in Evaluating Designs with Users will excel your career. You will be able to design and conduct user tests to obtain qualitative and quantitative data to inform design decisions.
Product Manager
As a Product Manager, you will be responsible for ensuring that your product meets the needs of users. Evaluating users is a key part of this process. This course in Evaluating Designs with Users will provide you with the skills and knowledge you need to conduct effective user testing and make data-driven decisions about your product.
UX Designer
This course in Evaluating Designs with Users will be a great asset to you as a UX Designer. You will learn how to design and conduct user tests, analyze the results, and report on your findings. This knowledge is essential for UX Designers who want to create user-friendly and effective products.
Product Owner
As a Product Owner, you will be responsible for ensuring that your product meets the needs of users. Evaluating users is a key part of this process. This course in Evaluating Designs with Users will provide you with the skills and knowledge you need to conduct effective user testing and make data-driven decisions about your product.
Software Engineer
Your career as a Software Engineer will benefit tremendously from this course in Evaluating Designs with Users. You will be able to design and implement features that are user-friendly and effective, based on feedback and data you collect from user testing.
Web Developer
This course in Evaluating Designs with Users will provide valuable knowledge for your career as a Web Developer. You will learn how to design and develop user-friendly and effective websites.
Graphic designer
As a Graphic Designer, you may be involved in designing user interfaces for websites and other digital products. This course in Evaluating Designs with Users will help you understand how users interact with interfaces and how to design interfaces that are both user-friendly and effective.
Content Strategist
As a Content Strategist, you will be responsible for creating and managing content for websites and other digital products. This course in Evaluating Designs with Users will help you understand how users find and use content, and how to create content that is easy to find and understand.
Marketer
As a Marketer, you will be responsible for promoting products and services to potential customers. This course in Evaluating Designs with Users will help you understand how users make decisions and how to create marketing campaigns that are effective at reaching and persuading them.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Evaluating Designs with Users.
Classic in the field of user experience design. It provides a clear and concise overview of the user-centered design process, including user testing.
Must-read for anyone who wants to learn about web usability. It is full of practical advice on how to design websites that are easy to use and navigate.
Classic in the field of design. It provides a comprehensive overview of the principles of good design, including how to design products that are easy to use and understand.
Provides a comprehensive overview of cognitive engineering. It covers a wide range of topics, including human factors, and provides many helpful tips and examples.
Classic in the field of information architecture. It provides a comprehensive overview of the principles of information architecture, including how to design websites that are easy to navigate and find information.
Classic in the field of usability engineering. It provides a comprehensive overview of the principles of usability engineering, including how to design products that are easy to use and understand.
Practical guide to usability testing. It covers a wide range of topics, including planning, conducting, and analyzing usability tests.
Provides a comprehensive overview of user experience design. It covers a wide range of topics, including user testing, and provides many helpful tips and examples.
Provides a comprehensive overview of the psychology of human-computer interaction. It covers a wide range of topics, including user testing, and provides many helpful tips and examples.

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