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Summer Scaggs

By the end of this project you will have a beginning understanding of Microsoft Outlook. You will know how to recognize the layout of Microsoft Outlook, how to create, reply, forward, and place attachments on emails. You will learn how to set up a filing system to organize and file your emails for easy access. Finally you will learn to set up your calendar and create meetings and invite others to those meetings.

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Syllabus

Project Overview
By the end of this project you will have a beginning understanding of Microsoft Outlook. You will know how to recognize the layout of Microsoft Outlook, how to create, reply, forward and place attachments on emails. You will learn how to set up a filing system to organize and file your emails for easy access. Finally you will learn to set up your calendar and create meetings and invite others to those meetings.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches the basics of Microsoft Outlook, which is standard in many business and academic settings
Builds a strong foundation for beginners who have little to no prior experience with Microsoft Outlook
Develops core skills for organizing and managing email communications
Taught by Summer Scaggs, who is experienced in teaching Microsoft Office applications
Requires access to Microsoft Outlook, which may not be readily available to all learners
Focuses on the basics of Microsoft Outlook, and may not be suitable for advanced users

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Introduction to Microsoft Office with these activities:
Practice creating and sending emails
Creating and sending emails is a fundamental skill in Outlook. This hands-on practice will reinforce the steps and enhance your proficiency.
Show steps
  • Compose a new email message.
  • Add recipients, subject, and message body.
  • Send the email.
  • Practice sending emails with attachments.
Learn to manage and organize your inbox
Mastering inbox management techniques will help you stay organized and efficient in handling a large volume of emails.
Browse courses on Inbox Management
Show steps
  • Find tutorials on inbox management.
  • Follow the steps to set up rules and filters.
  • Organize emails into folders and subfolders.
  • Use search filters to locate specific emails.
Set up a filing system for your emails
Creating a personalized filing system will allow you to easily retrieve emails and maintain a well-structured inbox.
Show steps
  • Determine the categories or topics for your emails.
  • Create folders and subfolders to match your categories.
  • Set up rules to automatically sort incoming emails.
  • Regularly review and refine your filing system.
Two other activities
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Show all five activities
Mentor a colleague or friend who is new to Outlook
Mentoring others will reinforce your understanding of Outlook and help you develop valuable communication and leadership skills.
Browse courses on Mentoring
Show steps
  • Identify a colleague or friend who is new to Outlook
  • Offer your assistance and schedule regular mentoring sessions.
  • Share your knowledge and guide them through Outlook features.
  • Provide feedback and encouragement to support their progress.
Explore advanced email features, such as rules, macros, and templates
Understanding advanced email features will enhance your productivity and efficiency in managing your inbox.
Browse courses on Email Automation
Show steps
  • Research and read articles or watch videos on advanced email features.
  • Follow tutorials to create rules, macros, and templates.
  • Experiment with these features in your Outlook account.
  • Customize your Outlook settings to optimize email handling.

Career center

Learners who complete Introduction to Microsoft Office will develop knowledge and skills that may be useful to these careers:
Writer
Writers create written content for a variety of purposes, such as marketing, advertising, and public relations.
Management Analyst
Management Analysts study and analyze the operations of organizations to identify areas for improvement. They may make recommendations to improve efficiency, productivity, or customer service.
Customer Service Representative
Customer Service Representatives provide support to customers by phone, email, or chat. They assist customers with questions, resolve complaints, and provide information about products or services. The Introduction to Microsoft Office course can be useful for this role by providing a foundation in the Microsoft Office suite, which is commonly used in customer service settings for tasks such as managing customer communications and creating reports.
Technical Support Specialist
Technical Support Specialists provide technical support to customers by phone, email, or chat.
Project Coordinator
Project Coordinators assist project managers with the planning, execution, and completion of projects.
Administrative Assistant
Administrative Assistants perform a variety of clerical and administrative tasks to support the operations of an organization. This may include answering phones, emails, and other correspondence; scheduling appointments; preparing and sending documents; and maintaining office supplies. The Introduction to Microsoft Office course can be useful for this role by providing a foundation in the Microsoft Office suite, which is commonly used in office settings for these tasks.
Data Entry Clerk
Data Entry Clerks enter data into computer systems, typically from paper forms or other sources. They ensure that data is entered accurately and completely, and they may also check for errors. The Introduction to Microsoft Office course can be useful for this role by providing a foundation in the Microsoft Office suite, which is commonly used in data entry settings for tasks such as creating and managing spreadsheets and databases.
Web Content Manager
Web Content Managers plan, create, and publish content for websites.
Office Manager
Office Managers oversee the day-to-day operations of an office. They may be responsible for a variety of tasks, such as managing staff, ordering supplies, and maintaining the office budget.
Receptionist
Receptionists greet and welcome visitors to an organization.
Executive Assistant
Executive Assistants provide administrative and personal support to executives and other high-level managers. They may perform a variety of tasks, such as scheduling appointments, managing travel arrangements, and preparing presentations.
Sales Associate
Sales Associates assist customers with the purchase of products or services.
Human Resources Assistant
Human Resources Assistants perform a variety of tasks to support the human resources department of an organization. This may include recruiting and hiring new employees, processing payroll, and administering benefits. The Introduction to Microsoft Office course can be useful for this role by providing a foundation in the Microsoft Office suite, which is commonly used in HR settings for tasks such as managing employee records and creating reports.
Marketing Assistant
Marketing Assistants help marketing departments with a variety of tasks, such as planning and executing marketing campaigns, creating marketing materials, and managing budgets.
Legal Secretary
Legal Secretaries provide administrative and legal support to lawyers and other legal professionals. They may perform a variety of tasks, such as preparing legal documents, managing case files, and scheduling appointments.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Introduction to Microsoft Office.
Serves as a beginners guide to Microsoft Outlook. This book provides helpful step-by-step instructions for completing tasks in Outlook.
Comprehensive reference guide to Microsoft Outlook 2019. It covers all the advanced features and functions of the software, making it a valuable resource for experienced users.
Provides clear and concise instructions on how to use Microsoft Outlook 2019. This book is useful as a reference guide.
This comprehensive guide provides detailed instructions on how to use all of the features of Microsoft Outlook 2016. good resource for those who want to learn more about Outlook.
A complete overview of Microsoft Outlook 2019. Get in-depth information on setting up your account, managing emails, creating appointments, using contacts, and more. With step-by-step instructions and full-color screen shots.
Provides a comprehensive reference for Microsoft Outlook 2016. It good resource for those who need to quickly find information on specific Outlook features and functionality.

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