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Chantal de Moerloose, Claude Pecheux, and Anne-Laure Bartier

Vous allez découvrir les mécanismes à l’œuvre derrière les grandes décisions qui relèvent du marketing opérationnel :

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Vous allez découvrir les mécanismes à l’œuvre derrière les grandes décisions qui relèvent du marketing opérationnel :

  • la conception d’un produit
  • la fixation du prix auquel celui-ci sera vendu
  • la sélection des canaux de distribution pour la vente
  • le choix des moyens de communication par lesquels l’entreprise va informer ses clients.

Ces décisions s’appuient bien sûr sur des analyses mobilisant des concepts importants que nous vous présenterons. Tout au long du MOOC, vous aurez l’occasion d’appliquer la théorie à une étude de cas réel qui vous placera dans la peau d’un décideur marketing. Vous bénéficierez aussi d’interviews d’experts et d’échanges privilégiés et interactifs avec les professeurs lors de conférences en direct.

Tous les jours, consommez-vous des biens ou des services ? Ce MOOC vous permettra de saisir la logique du marketing et de devenir un consommateur plus responsable.

Etes-vous un praticien non encore averti en marketing ? Ce MOOC vous permettra de comprendre le pourquoi des décisions du marketing opérationnel et de les mettre en œuvre dans un cas concret.

Etes-vous étudiant et curieux ? Ce MOOC vous permettra de vous familiariser avec les pratiques du marketing, dans les secteurs marchands et non marchands.

Etes-vous un étudiant en gestion ? Ce MOOC vous offrira un complément aux cours de stratégie et de marketing stratégique. Il vous permettra d’opérationnaliser les décisions dans quatre composantes classiques à savoir le produit, la distribution, le prix et la communication (les « 4 P »).

Que vous soyez consommateur, praticien ou étudiant, ce MOOC vous offrira un regard éclairé sur l’éthique du marketing.

Avec le partenariat des éditions Dunod pour l'ouvrage Lambin, J.-J., & de Moerloose, C. (2012). Marketing stratégique et opérationnel. Du marketing à l'orientation-marché (8ème édition).

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What's inside

Learning objectives

  • Repérer la logique du marketing dans les secteurs marchand et non marchand à laquelle, en tant que consommateur, vous êtes confrontés
  • Expliquer les quatre grandes décisions du marketing opérationnel que sont la conception d’un produit, la sélection de canaux de distribution, la fixation d’un prix etle choix de moyens de communication, et les mettre en lien avec les analyses du marketing stratégique
  • Analyser des cas concrets de mise en œuvre de ces quatre grandes décisions
  • Porter un regard critique et éclairé sur l’éthique du marketing

Syllabus

Premiers pas
Marketing stratégique et marketing opérationnel
Marketing marchand et non marchand
Bien versus service
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La notion de besoin
La notion de client
Le produit
Segmentation
Ciblage et positionnement
Cycle de vie du produit
Nouveaux produits
La marque
Les rôles de la marque
Nom de marque
Capital marque
La distribution
Distribution hors ligne, en ligne et multicanal
Marques de distributeurs
Le prix
Le choix d'un prix
Le prix des nouveaux produits
Le prix de positionnement et le prix de prestige
Le prix à la valeur perçue
Le prix à l'avantage économique
Le prix du marché et les prix flexibles
La communication
Les objectifs de la communication
La publicité média
Le marketing digital
Rencontres avec des professionnels
Le cas Maes
Le cas Coca-Cola
Le cas Louvain Coopération
Le cas Lutosa Findus

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examine le rôle du marketing dans les secteurs marchand et non marchand
Analyse des cas concrets d'implémentation des décisions marketing opérationnelles
Présente les notions fondamentales du marketing stratégique et opérationnel
Fournit des outils et des méthodes pour comprendre et analyser les décisions marketing opérationnelles
Permet aux apprenants de porter un regard critique et éclairé sur l'éthique du marketing
Aborde les implications éthiques du marketing

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Découvrir le marketing with these activities:
Participer à une session d'étude de groupe
Les sessions d'étude de groupe vous permettent d'échanger des idées avec d'autres étudiants, de poser des questions et de renforcer votre compréhension du matériel.
Show steps
  • Formez un groupe d'étude avec d'autres étudiants.
  • Choisissez un sujet à étudier chaque semaine.
  • Rencontrez-vous régulièrement pour discuter du matériel.
Réaliser des exercices sur les quatre P du marketing
Ces exercices vous aideront à appliquer les concepts des quatre P dans des scénarios réels, ce qui renforcera votre compréhension de ces décisions clés.
Browse courses on Distribution
Show steps
  • Trouvez des exemples d'entreprises qui ont réussi en appliquant les quatre P.
  • Analysez les stratégies de marketing de ces entreprises.
  • Identifiez les facteurs qui ont contribué à leur succès.
Show all two activities

Career center

Learners who complete Découvrir le marketing will develop knowledge and skills that may be useful to these careers:
Marketing Manager
As a Marketing Manager, you will be responsible for developing and executing marketing campaigns that promote products or services. You will need to have a strong understanding of marketing principles and be able to apply them to real-world situations. The "Découvrir le marketing" course will help you build a foundation in marketing principles and provide you with the skills you need to succeed in this role.
Product Manager
Product Managers are responsible for the development and launch of new products. They work with engineers, designers, and marketers to bring a product to market. The "Découvrir le marketing" course will help you understand the product development process and give you the skills you need to succeed as a Product Manager.
Brand Manager
Brand Managers are responsible for the development and execution of marketing campaigns that build and maintain brand awareness. They work with marketing agencies and other stakeholders to create and implement marketing strategies. The "Découvrir le marketing" course will help you understand the principles of brand management and give you the skills you need to succeed in this role.
Market Research Analyst
Market Research Analysts collect and analyze data to help businesses understand their customers and markets. They use this data to develop marketing strategies and make decisions about product development. The "Découvrir le marketing" course will help you understand the principles of market research and give you the skills you need to succeed in this role.
Advertising Manager
Advertising Managers are responsible for developing and executing advertising campaigns. They work with marketing agencies and other stakeholders to create and implement advertising strategies. The "Découvrir le marketing" course will help you understand the principles of advertising and give you the skills you need to succeed in this role.
Public relations manager
Public Relations Managers are responsible for managing the public image of a company or organization. They work with the media and other stakeholders to build and maintain positive relationships. The "Découvrir le marketing" course will help you understand the principles of public relations and give you the skills you need to succeed in this role.
Sales Manager
Sales Managers are responsible for leading and motivating sales teams. They work with customers to identify their needs and develop sales strategies. The "Découvrir le marketing" course will help you understand the principles of sales and give you the skills you need to succeed in this role.
Customer Service Manager
Customer Service Managers are responsible for managing customer service operations. They work with customers to resolve complaints and provide support. The "Découvrir le marketing" course will help you understand the principles of customer service and give you the skills you need to succeed in this role.
Business Development Manager
Business Development Managers are responsible for identifying and developing new business opportunities. They work with customers and partners to create and implement business strategies. The "Découvrir le marketing" course may help you understand the principles of business development and give you the skills you need to succeed in this role.
Marketing Consultant
Marketing Consultants provide marketing advice to businesses and organizations. They work with clients to develop and implement marketing strategies. The "Découvrir le marketing" course may help you understand the principles of marketing consulting and give you the skills you need to succeed in this role.
Entrepreneur
Entrepreneurs start and run their own businesses. They identify business opportunities and develop strategies to achieve their goals. The "Découvrir le marketing" course may help you understand the principles of entrepreneurship and give you the skills you need to succeed in this role.
Marketing Professor
Marketing Professors teach marketing principles and theories to students. They conduct research and publish papers in academic journals. The "Découvrir le marketing" course may help you understand the principles of marketing and give you the skills you need to succeed in this role. An advanced degree is likely required for this role.
Marketing Researcher
Marketing Researchers conduct research to understand consumer behavior and market trends. They use this data to develop marketing strategies and make decisions about product development. The "Découvrir le marketing" course may help you understand the principles of marketing research and give you the skills you need to succeed in this role.
Social Media Manager
Social Media Managers are responsible for managing a company or organization's social media presence. They create and publish content, engage with customers, and monitor social media trends. The "Découvrir le marketing" course may help you understand the principles of social media marketing and give you the skills you need to succeed in this role.
Web Content Writer
Web Content Writers create and publish content for websites and other online platforms. They write articles, blog posts, and other types of content to inform and engage audiences. The "Découvrir le marketing" course may help you understand the principles of web content writing and give you the skills you need to succeed in this role.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Découvrir le marketing.
Classic textbook on marketing management. It provides a comprehensive overview of the marketing process, from market research to product development to pricing and promotion. It valuable resource for anyone who wants to learn more about marketing.
Este libro proporciona una visión completa de los métodos de investigación de mercados cuantitativos y cualitativos. El libro incluye ejemplos del mundo real y estudios de casos que ayudan a ilustrar los conceptos discutidos.
Provides a practical guide to integrated marketing communications. It covers topics such as IMC planning, IMC implementation, and IMC evaluation.
Provides a real-world perspective on marketing. It includes case studies and examples that help to illustrate the concepts discussed.
Provides a comprehensive overview of the psychology of influence. Cialdini shares his research on the six principles of influence, and he offers tips on how to use these principles to be more persuasive.
Provides insights into the irrational side of human behavior. Ariely shares his research on the hidden forces that shape our decisions, and he offers tips on how to make better decisions.

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