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Nathalie André and Paul Dempsey

This course provides fundamental knowledge on Human Resource Management matters within a tax administration including among others HRM strategy and its implementation, HRM organizational models, HRM functions and the key areas of an effective HRM system.

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This course provides fundamental knowledge on Human Resource Management matters within a tax administration including among others HRM strategy and its implementation, HRM organizational models, HRM functions and the key areas of an effective HRM system.

This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).

What you'll learn

Upon completion of this course, participants should be able to:

  • Define the concept of Human Resource Management and identify how it can help tax administrations achieve their strategic goals.
  • Describe a HRM strategy. Explain how HRM is organized within a tax administration.
  • Describe a career path and adequate remuneration structure within a tax administration.
  • Identify key areas of effective HRM within a tax administration and some of the supporting principles. Define what the function of learning and development is and why it is important for tax administrations.

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What's inside

Learning objectives

  • Define the concept of human resource management and identify how it can help tax administrations achieve their strategic goals.
  • Describe a hrm strategy. explain how hrm is organized within a tax administration.
  • Describe a career path and adequate remuneration structure within a tax administration.
  • Identify key areas of effective hrm within a tax administration and some of the supporting principles. define what the function of learning and development is and why it is important for tax administrations.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
This course teaches skills, knowledge, and/or tools that are useful for personal growth and development
Explores the key areas of effective HRM within a tax administration and some of the supporting principles
Examines how HRM is organized within a tax administration
Describes the function of learning and development and why it is important for tax administrations
Defines the concept of Human Resource Management and how it can help tax administrations achieve their strategic goals
Describes a career path and adequate remuneration structure within a tax administration

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in VITARA - Human Resource Management with these activities:
Enhance Communication and Interpersonal Skills
Strengthen your communication skills to effectively interact with stakeholders and navigate HRM challenges.
Browse courses on Communication Skills
Show steps
  • Enroll in a communication or interpersonal skills workshop.
  • Practice active listening and empathy in conversations.
  • Seek feedback from peers and mentors to improve your communication style.
Review Principles of Human Resource Management
Brush up on the fundamental concepts of Human Resource Management to strengthen your understanding of the course material.
Browse courses on Human Resource Management
Show steps
  • Revisit textbooks or online resources on HRM principles.
  • Attend a webinar or workshop on HRM basics.
  • Discuss HRM concepts with colleagues or mentors.
Complete HRM Exercises
Reinforce your understanding of HRM concepts through targeted exercises and practice problems.
Browse courses on Skill Development
Show steps
  • Find HRM exercise sets online or in textbooks.
  • Solve exercises independently or with a study group.
  • Review your answers and identify areas for improvement.
Five other activities
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Show all eight activities
Engage in HRM Discussions
Collaborate with peers to exchange perspectives, challenge ideas, and deepen your understanding of HRM concepts.
Browse courses on Collaborative Learning
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  • Organize regular study sessions with classmates.
  • Facilitate discussions on course topics and case studies.
  • Provide feedback and support to each other.
Analyze HRM Case Study
Deepen your comprehension of HRM strategies and their impact by analyzing a real-world case study.
Browse courses on Case Study Analysis
Show steps
  • Select a case study relevant to the course.
  • Identify key HRM issues and challenges.
  • Develop recommendations for effective HRM practices.
  • Present your analysis in a written report or presentation.
Explore HRM Software and Tools
Gain practical experience with HRM software and tools to enhance your understanding of their application in real-world scenarios.
Browse courses on Efficiency
Show steps
  • Identify different HRM software platforms.
  • Sign up for free trials or demonstrations.
  • Explore the features and functionalities of the software.
Participate in HRM Simulation
Engage in a practical simulation to test your HRM skills and decision-making abilities in a realistic setting.
Browse courses on Problem Solving
Show steps
  • Identify a suitable HRM simulation platform.
  • Form a team and develop a strategy.
  • Participate actively in the simulation.
  • Evaluate your performance and identify areas for improvement.
Develop an HRM Policy or Procedure
Design an HRM policy or procedure to apply your knowledge and contribute to the effective functioning of an organization.
Browse courses on Organizational Policies
Show steps
  • Identify a specific HRM area to focus on.
  • Research best practices and industry standards.
  • Draft a policy or procedure document.
  • Review and refine the document with feedback from stakeholders.

Career center

Learners who complete VITARA - Human Resource Management will develop knowledge and skills that may be useful to these careers:
Learning and Development Specialist
Learning and Development Specialists are responsible for developing and delivering training programs, as well as providing support and guidance to employees on their professional development. This course may be useful for you if you're interested in learning about the importance of learning and development within human resources and how to effectively manage these programs.
Talent Management Specialist
Talent Management Specialists are responsible for developing and implementing strategies to attract, retain, and develop top talent. This course may be useful for you if you're interested in learning more about talent management best practices and how to build a strong talent pipeline.
Compensation Analyst
Compensation Analysts are responsible for conducting research and analysis on compensation and benefits practices, as well as developing and implementing compensation programs. This course may be useful for you if you're interested in learning more about compensation structure within human resources, enabling you to successfully manage compensation programs.
Human Resources Specialist
Human Resources Specialists support Human Resources Managers in the implementation of policies and programs, as well as the provision of advice and support to employees on a range of human resources matters. This course may be useful for you if you're interested in developing expertise in human resources within tax administration.
Human Resources Manager
Human Resource Management professionals are responsible for the overall management of an organization's human resources, including planning, development, and implementation of human resource policies and programs. This course may be useful for you if you're interested in learning more about the strategic role of HRM within an organization and how to effectively manage human resources within a tax administration context.
HR Consultant
HR Consultants provide advice and support to organizations on a range of human resources matters. This course may be useful for you if you're interested in a career in human resources consulting, as it can help you to understand the broader role of human resources in achieving organizational goals.
Diversity and Inclusion Manager
Diversity and Inclusion Managers are responsible for developing and implementing strategies to promote diversity and inclusion within the workplace. This course may be useful if you're interested in learning more about the strategic importance of diversity in organizations and how to achieve a fair and inclusive workplace.
Recruiting Manager
Recruiting Managers are responsible for developing and implementing recruiting strategies, as well as screening and interviewing candidates for employment. This course may be useful for you if you're interested in learning more about the role of recruiting within human resources management.
Talent Acquisition Manager
Talent Acquisition Managers are responsible for attracting, recruiting, and hiring talented individuals to an organization. This course may be useful for you if you're interested in learning about identifying the importance of attracting top talent in human resources.
Organizational Development Specialist
Organizational Development Specialists are responsible for developing and implementing strategies to improve organizational performance and effectiveness. This course may be useful for you if you're interested in leveraging your skills in human resources to support organizational growth in the field of tax administration.
Compensation and Benefits Manager
Compensation and Benefits Managers are responsible for designing and administering employee compensation and benefits programs. This course may be useful for you if you're looking to learn more about the importance of adequate remuneration structures within human resources management.
Employee Relations Manager
Employee Relations Managers are responsible for managing employee relations and resolving workplace disputes. This course may be useful for you if you're interested in developing the expertise to effectively manage employee relations and build a positive work environment.
HR Business Partner
HR Business Partners work closely with business leaders to align human resources strategies with business objectives, and to provide advice and support on human resources matters. This course may be useful for you if you're interested in a role that combines business and human-focused work.
Training and Development Manager
Training and Development Managers are responsible for the development and implementation of employee training and development programs. This course may be useful for you if you're interested in learning the role of training and development within human resources and how this can have a positive impact on tax administration.
Payroll Manager
Payroll Managers are responsible for the processing and administration of payroll, including calculating and distributing employee wages and benefits. This course may be useful for you as it can provide foundational knowledge and understanding of the relevant principles, functions, and areas of HRM, including payroll management in the context of tax administration.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in VITARA - Human Resource Management.
Provides a practical guide to strategic human resource management, with a focus on how to align HR strategy with business strategy.
Provides a comprehensive overview of human resource management, with a focus on how to use HR to gain a competitive advantage.
Provides a practical guide to human resource management, with a focus on how to implement HR policies and practices.
Provides a global perspective on human resource management, which is useful for understanding how HR practices vary across different countries.
Provides a comprehensive overview of human resource management, with a focus on both theory and practice.
Provides a critical approach to human resource management, which is useful for understanding the limitations of traditional HR practices.
Provides a competency-based approach to human resource management, which is useful for understanding the skills and knowledge that HR professionals need to be successful.
Provides a managerial perspective on human resource management, which is useful for understanding how HR can be used to achieve business goals.

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