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Annette Chooi and Jonathan Leigh Pemberton

This self-paced course provides fundamental knowledge on modern Compliance Risk Management (CRM) good practices. The strategic goal of CRM is to steadily increase the level of voluntary compliance over time by identifying and prioritizing risks and implementing treatments to address the risks. In this module, you will learn how adopting a systematic approach to CRM supports tax administrations to deliver this core function and achieve their overall goals successfully.

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This self-paced course provides fundamental knowledge on modern Compliance Risk Management (CRM) good practices. The strategic goal of CRM is to steadily increase the level of voluntary compliance over time by identifying and prioritizing risks and implementing treatments to address the risks. In this module, you will learn how adopting a systematic approach to CRM supports tax administrations to deliver this core function and achieve their overall goals successfully.

This course is a joint initiative of four international organizations: Inter-American Center of Tax Administrations (CIAT), Intra-European Organisation of Tax Administrations (IOTA), International Monetary Fund (IMF), and Organisation for Economic Co-operation and Development (OECD).

What you'll learn

Upon completion of this course, participants should be able to:

  • Define the concept of compliance risk management and its benefits for tax administrations.
  • Delineate the strategic role of CRM.
  • Outline the compliance risk management framework, its inputs and outputs.
  • Describe the compliance risk management process.
  • Determine the necessary organizational and governance arrangements.
  • Explain the role of senior leaders of a tax administration in compliance risk management.
  • Identify specific issues low-income countries need to address to begin their CRM journey.
  • Identify critical success factors of CRM.

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What's inside

Learning objectives

  • Define the concept of compliance risk management and its benefits for tax administrations.
  • Delineate the strategic role of crm.
  • Outline the compliance risk management framework, its inputs and outputs.
  • Describe the compliance risk management process.
  • Determine the necessary organizational and governance arrangements.
  • Explain the role of senior leaders of a tax administration in compliance risk management.
  • Identify specific issues low-income countries need to address to begin their crm journey.
  • Identify critical success factors of crm.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Introduces core functions of voluntary compliance
Provides a comprehensive framework for managing risks
Outlines essential organizational arrangements for effective compliance
Addresses specific challenges faced by low-income countries
Explores both strategic and operational aspects of CRM
Delineates roles and responsibilities of senior tax administration leaders

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in VITARA - Compliance Risk Management with these activities:
Participate in guided tutorials on compliance risk management frameworks
These tutorials will help you gain a deeper understanding of the principles and best practices of CRM frameworks.
Show steps
  • Enroll in or identify suitable guided tutorials on compliance risk management frameworks.
  • Complete the tutorials according to the provided instructions.
  • Take notes and ask questions during the tutorials.
  • Apply the knowledge gained to your own tax administration context.
Show all one activities

Career center

Learners who complete VITARA - Compliance Risk Management will develop knowledge and skills that may be useful to these careers:
Compliance Officer
Compliance officers are responsible for ensuring that their organizations comply with all applicable laws and regulations. They work with management to develop and implement compliance policies and procedures, and they monitor compliance with those policies and procedures. This course is a valuable resource for Compliance Officers, as it provides them with a deep understanding of modern CRM practices. The course covers topics such as the compliance risk management framework, the compliance risk management process, and the role of senior leaders in CRM. This knowledge can help Compliance Officers develop effective compliance programs, identify and mitigate risks, and ensure that their organizations are in compliance with the law.
Compliance Analyst
Compliance Analysts monitor and evaluate an organization's compliance with laws and regulations. They also work with management to develop and implement compliance programs. This course can help aspiring Compliance Analysts by providing them with a thorough understanding of modern CRM practices. The course covers topics such as the compliance risk management framework, the compliance risk management process, and the role of compliance analysts in CRM. This knowledge can help Compliance Analysts develop effective compliance programs, identify and mitigate risks, and ensure that their organizations are in compliance with the law.
Tax Consultant
Tax Consultants advise clients on tax laws and regulations. They prepare tax returns and represent clients in tax audits. This course can help aspiring Tax Consultants by providing them with a thorough understanding of modern CRM practices. The course covers topics such as tax risk management, the compliance risk management framework, and the role of tax professionals in CRM. This knowledge can help Tax Consultants identify and mitigate tax risks, optimize tax planning strategies, and provide better service to their clients.
Risk Analyst
Risk analysts are responsible for evaluating risks to an organization and developing plans to mitigate those risks. This course can help aspiring Risk Analysts by providing them with a comprehensive understanding of modern Compliance Risk Management (CRM) good practices. The course covers topics such as the compliance risk management framework, the compliance risk management process, and the organizational and governance arrangements necessary for effective CRM. This knowledge can help Risk Analysts identify and prioritize risks, develop effective risk mitigation strategies, and improve the overall compliance of an organization.
Risk Manager
Risk Managers are responsible for identifying, assessing, and mitigating risks to an organization. They work with management to develop and implement risk management plans, and they monitor risks to ensure that they are effectively managed. This course can help aspiring Risk Managers by providing them with a comprehensive understanding of modern CRM practices. The course covers topics such as risk management frameworks, risk assessment techniques, and the role of risk managers in CRM. This knowledge can help Risk Managers develop effective risk management strategies, identify and mitigate risks, and protect their organizations from harm.
Auditor
Auditors are responsible for examining and evaluating financial records to ensure that they are accurate and complete. They also work with management to identify and mitigate risks. This course can help aspiring Auditors by providing them with a solid understanding of modern CRM practices. The course covers topics such as the fraud risk assessment process, the compliance risk management framework, and the role of auditors in CRM. This knowledge can help Auditors identify and mitigate risks, improve their audit procedures, and make more informed decisions.
Forensic Accountant
Forensic Accountants investigate financial fraud and irregularities, and provide expert testimony in court. This course can help aspiring Forensic Accountants by providing them with a solid understanding of modern CRM practices. The course covers topics such as fraud risk assessment, the compliance risk management framework, and the role of forensic accountants in CRM. This knowledge can help Forensic Accountants investigate fraud more effectively, mitigate risks, and provide valuable insights to law enforcement and other stakeholders.
Financial Analyst
Financial Analysts analyze financial data to make investment recommendations and provide guidance to businesses. They also work with management to identify and mitigate risks. This course can help aspiring Financial Analysts by providing them with a strong foundation in modern CRM practices. The course covers topics such as financial risk management, the compliance risk management framework, and the role of financial analysts in CRM. This knowledge can help Financial Analysts identify and mitigate risks, make more informed investment decisions, and improve their overall performance.
Internal Auditor
Internal Auditors evaluate an organization's internal controls to ensure that they are operating effectively. They also work with management to identify and mitigate risks. This course can help aspiring Internal Auditors by providing them with a strong foundation in modern CRM practices. The course covers topics such as internal control frameworks, risk assessment techniques, and the role of internal auditors in CRM. This knowledge can help Internal Auditors identify and mitigate risks, improve their audit procedures, and make more informed decisions.
Investment Banker
Investment Bankers advise clients on mergers and acquisitions, capital raising, and other financial transactions. They also work with management to identify and mitigate risks. This course may be helpful for aspiring Investment Bankers, as it provides them with a basic understanding of modern CRM practices. The course covers topics such as financial risk management, the compliance risk management framework, and the role of investment bankers in CRM. This knowledge can help Investment Bankers identify and mitigate risks, develop effective investment strategies, and provide better service to their clients.
Data Analyst
Data Analysts collect, analyze, and interpret data to provide insights to organizations. They work with management to identify and mitigate risks. This course may be helpful for aspiring Data Analysts, as it provides them with a basic understanding of modern CRM practices. The course covers topics such as data risk management, the compliance risk management framework, and the role of data analysts in CRM. This knowledge can help Data Analysts identify and mitigate risks, develop effective data analysis plans, and provide better service to their clients.
Project Manager
Project Managers oversee the planning, execution, and completion of projects. They work with stakeholders to identify and mitigate risks. This course may be helpful for aspiring Project Managers, as it provides them with a basic understanding of modern CRM practices. The course covers topics such as project risk management, the compliance risk management framework, and the role of project managers in CRM. This knowledge can help Project Managers identify and mitigate risks, develop effective project plans, and deliver projects on time and within budget.
Operations Manager
Operations Managers oversee the day-to-day operations of an organization. They work with management to develop and implement policies and procedures, and they monitor operations to ensure that they are running smoothly. This course may be helpful for aspiring Operations Managers, as it provides them with a basic understanding of modern CRM practices. The course covers topics such as operational risk management, the compliance risk management framework, and the role of operations managers in CRM. This knowledge can help Operations Managers identify and mitigate risks, improve their operational efficiency, and make more informed decisions.
Credit Analyst
Credit Analysts assess the creditworthiness of borrowers and make recommendations on whether to extend credit. They also work with management to develop and implement credit policies and procedures. This course may be helpful for aspiring Credit Analysts, as it provides them with a basic understanding of modern CRM practices. The course covers topics such as credit risk management, the compliance risk management framework, and the role of credit analysts in CRM. This knowledge can help Credit Analysts identify and mitigate risks, develop effective credit policies and procedures, and make more informed decisions.
Consultant
Consultants provide advice and guidance to organizations on a variety of topics. They work with clients to identify and mitigate risks. This course may be helpful for aspiring Consultants, as it provides them with a basic understanding of modern CRM practices. The course covers topics such as consulting risk management, the compliance risk management framework, and the role of consultants in CRM. This knowledge can help Consultants identify and mitigate risks, develop effective consulting plans, and provide better service to their clients.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in VITARA - Compliance Risk Management.
Provides a comprehensive overview of compliance risk management for tax administrations. It valuable resource for anyone who wants to learn more about this topic, and it is particularly useful for those who are responsible for implementing CRM programs.
Provides a detailed look at the role of compliance risk management in tax administration. It valuable resource for anyone who wants to learn more about this topic, and it is particularly useful for those who are responsible for developing and implementing CRM programs.
Collection of international standards on tax administration. It provides guidance on a wide range of topics, including CRM.
Provides an overview of tax administration in developing countries. It valuable resource for anyone who wants to learn more about this topic, and it is particularly useful for those who are responsible for developing and implementing tax policies in developing countries.
Provides an overview of the role of tax administration in economic development. It valuable resource for anyone who wants to learn more about this topic, and it is particularly useful for those who are responsible for developing and implementing tax policies in developing countries.
Provides an overview of the psychology of tax evasion. It valuable resource for anyone who wants to learn more about this topic, and it is particularly useful for those who are responsible for developing and implementing tax compliance programs.

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