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Shubham Sinha
This course will teach you how to administer users on the platform, checking their permissions, roles, and groups.
Read more
This course will teach you how to administer users on the platform, checking their permissions, roles, and groups.
Read more
This course will teach you how to administer users on the platform, checking their permissions, roles, and groups.
At the core of any product or service, there are always the users, and it’s the most crucial task to manage them properly. In this course, Managing User Administration in ServiceNow, you’ll learn to administer users in the ServiceNow platform. First, you’ll explore the basics of how users, groups, and roles work. Next, you'll discover some tools related to user administration. Finally, you’ll learn how to configure single sign-on the platform, which most of the enterprises use to login their users. When you’re finished with this course, you’ll have the skills and knowledge of user administration needed to understand and execute even complex tasks regarding users.
Register for this course and see more details by visiting:
OpenCourser.com/course/3jt9lt/managing
What's inside
Syllabus
Course Overview
User Administration
User Administration Tools
Single Sign-on
Read more
Syllabus
Course Overview
User Administration
User Administration Tools
Single Sign-on
Read more
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Teaches administration of user accounts, roles, and groups, which is standard in enterprise IT
Introduces Single Sign-on, which is highly relevant in large organizations
Covers core user administration principles and concepts
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Save Managing User Administration in ServiceNow to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Managing User Administration in ServiceNow with these
activities:
Identify an Experienced ServiceNow Administrator
Show steps
Enhance your learning journey by seeking guidance from an experienced ServiceNow administrator.
Show steps
-
Reach out to your network or search online for potential mentors.
-
Contact individuals and briefly introduce yourself.
Review Providing User Access
Show steps
Revisit the principles of granting user access which will be essential in administering users in the ServiceNow platform.
Browse courses on
User Permissions
Show steps
-
Review documentation on user access management for ServiceNow.
-
Practice providing user access in a sandbox environment.
Role Configuration Exercises
Show steps
Reinforce your understanding of user roles by completing a series of exercises on role configuration.
Browse courses on
User Roles
Show steps
-
Create a list of different user roles based on job functions.
-
Define the permissions associated with each role.
-
Configure roles in a ServiceNow instance.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Group Management Practice
Show steps
Solidify your understanding of user groups and refine your skills in managing them.
Show steps
-
Identify different types of user groups.
-
Create and configure user groups in a ServiceNow instance.
Single Sign-on Configuration Walkthrough
Show steps
Enhance your understanding of single sign-on by following a guided tutorial on its configuration.
Browse courses on
Single Sign-On
Show steps
-
Identify the different single sign-on methods.
-
Choose a specific method and set up a test environment.
Best Practices for User Provisioning
Show steps
Deepen your understanding of user provisioning by creating a presentation or documentation that shares best practices.
Browse courses on
User Provisioning
Show steps
-
Research best practices for user provisioning in ServiceNow.
-
Identify the specific needs and requirements of your organization.
-
Create a presentation or documentation on best practices.
Attend User Group Meeting
Show steps
Connect with other professionals in the field and expand your knowledge by attending a user group meeting.
Show steps
-
Locate a local ServiceNow user group.
-
Attend a meeting and participate in discussions.
Identify an Experienced ServiceNow Administrator
Show steps
Enhance your learning journey by seeking guidance from an experienced ServiceNow administrator.
Show steps
Show steps
Show steps
- Reach out to your network or search online for potential mentors.
- Contact individuals and briefly introduce yourself.
Review Providing User Access
Show steps
Revisit the principles of granting user access which will be essential in administering users in the ServiceNow platform.
Browse courses on
User Permissions
Show steps
Show steps
Show steps
- Review documentation on user access management for ServiceNow.
- Practice providing user access in a sandbox environment.
Role Configuration Exercises
Show steps
Reinforce your understanding of user roles by completing a series of exercises on role configuration.
Browse courses on
User Roles
Show steps
Show steps
Show steps
- Create a list of different user roles based on job functions.
- Define the permissions associated with each role.
- Configure roles in a ServiceNow instance.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Group Management Practice
Show steps
Solidify your understanding of user groups and refine your skills in managing them.
Show steps
Show steps
Show steps
- Identify different types of user groups.
- Create and configure user groups in a ServiceNow instance.
Single Sign-on Configuration Walkthrough
Show steps
Enhance your understanding of single sign-on by following a guided tutorial on its configuration.
Browse courses on
Single Sign-On
Show steps
Show steps
Show steps
- Identify the different single sign-on methods.
- Choose a specific method and set up a test environment.
Best Practices for User Provisioning
Show steps
Deepen your understanding of user provisioning by creating a presentation or documentation that shares best practices.
Browse courses on
User Provisioning
Show steps
Show steps
Show steps
- Research best practices for user provisioning in ServiceNow.
- Identify the specific needs and requirements of your organization.
- Create a presentation or documentation on best practices.
Attend User Group Meeting
Show steps
Connect with other professionals in the field and expand your knowledge by attending a user group meeting.
Show steps
Show steps
Show steps
- Locate a local ServiceNow user group.
- Attend a meeting and participate in discussions.
Career center
Learners who complete Managing User Administration in ServiceNow will develop knowledge and skills
that may be useful to these careers:
User Administrator
User Administrator
As a User Administrator, you will be responsible for managing user access to applications, systems, and data. This course will help you build a foundation in user administration, including how to create and manage user accounts, assign roles and permissions, and troubleshoot user access issues. With the skills you gain in this course, you'll be prepared to help ensure that users have the access they need to perform their jobs effectively while also maintaining the security of your organization's systems.
IT Manager
IT Manager
IT Managers are responsible for planning, implementing, and managing the IT infrastructure of an organization. This course will help you develop the skills you need to oversee user administration, including how to create and manage user accounts, assign roles and permissions, and troubleshoot user access issues. With the knowledge you gain in this course, you'll be better prepared to lead your IT team in providing reliable and secure IT services to your organization.
Security Analyst
Security Analyst
Security Analysts are responsible for identifying and mitigating security risks to an organization's systems and data. This course will help you build a foundation in user administration, including how to create and manage user accounts, assign roles and permissions, and troubleshoot user access issues. With the skills you gain in this course, you'll be better prepared to help your organization protect its systems and data from unauthorized access.
IT Auditor
IT Auditor
IT Auditors are responsible for evaluating the effectiveness of an organization's IT controls. This course will help you develop the skills you need to assess user administration practices, including how to review user accounts, roles, and permissions. With the knowledge you gain in this course, you'll be better prepared to help your organization ensure that its IT controls are operating effectively.
IT Recruiter
IT Recruiter
IT Recruiters are responsible for finding and hiring qualified IT professionals. This course will help you develop the skills you need to evaluate candidates' user administration experience, including how to assess their knowledge of user account management, role and permission assignment, and user access troubleshooting. With the knowledge you gain in this course, you'll be better prepared to find and hire the best IT talent for your organization.
IT Support Specialist
IT Support Specialist
IT Support Specialists are responsible for providing technical support to users. This course will help you develop the skills you need to assist users with user account management, role and permission assignment, and user access troubleshooting. With the knowledge you gain in this course, you'll be better prepared to help users resolve their IT issues quickly and efficiently.
IT Trainer
IT Trainer
IT Trainers are responsible for teaching users how to use software and applications. This course will help you develop the skills you need to train users on user account management, role and permission assignment, and user access troubleshooting. With the knowledge you gain in this course, you'll be better prepared to help users learn how to use IT systems effectively.
IT Project Manager
IT Project Manager
IT Project Managers are responsible for planning and executing IT projects. This course will help you develop the skills you need to manage user administration tasks, including how to create and manage user accounts, assign roles and permissions, and troubleshoot user access issues. With the knowledge you gain in this course, you'll be better prepared to lead IT projects that involve user administration.
Information Security Analyst
Information Security Analyst
Information Security Analysts are responsible for protecting an organization's information assets from unauthorized access, use, disclosure, disruption, modification, or destruction. This course will help you build a foundation in user administration, including how to create and manage user accounts, assign roles and permissions, and troubleshoot user access issues. With the skills you gain in this course, you'll be better prepared to help your organization protect its information assets from unauthorized access.
IT Consultant
IT Consultant
IT Consultants are responsible for providing advice and guidance to organizations on how to use technology to meet their business needs. This course will help you develop the skills you need to advise organizations on user administration, including how to create and manage user accounts, assign roles and permissions, and troubleshoot user access issues. With the knowledge you gain in this course, you'll be better prepared to help organizations improve their user administration practices.
Cloud Architect
Cloud Architect
Cloud Architects are responsible for designing and implementing cloud computing solutions. This course may be useful for Cloud Architects who want to learn more about user administration in the cloud. With the knowledge you gain in this course, you'll be better prepared to design and implement cloud solutions that include user administration.
Software Developer
Software Developer
Software Developers are responsible for designing, developing, and maintaining software applications. This course may be useful for Software Developers who want to learn more about user administration. With the knowledge you gain in this course, you'll be better prepared to develop software applications that include user administration.
Database Administrator
Database Administrator
Database Administrators are responsible for managing and maintaining databases. This course may be useful for Database Administrators who want to learn more about user administration. With the knowledge you gain in this course, you'll be better prepared to manage and maintain databases that include user administration.
Systems Administrator
Systems Administrator
Systems Administrators are responsible for managing and maintaining computer systems. This course may be useful for Systems Administrators who want to learn more about user administration. With the knowledge you gain in this course, you'll be better prepared to manage and maintain computer systems that include user administration.
IT Help Desk Technician
IT Help Desk Technician
IT Help Desk Technicians are responsible for providing technical support to users. This course may be useful for IT Help Desk Technicians who want to learn more about user administration. With the knowledge you gain in this course, you'll be better prepared to provide technical support to users who have questions about user administration.
For more career information including salaries, visit:
OpenCourser.com/course/3jt9lt/managing
Reading list
We haven't picked any books for this reading list yet.
Covers user administration in the era of zero trust, including how to implement zero trust principles for user account management.
Covers user administration in Exchange Server, including how to create, manage, and secure user accounts.
Provides a comprehensive guide to creating and using reports and dashboards in ServiceNow. It covers best practices for data visualization, report scheduling, and performance optimization.
Covers user administration in Office 365, including how to create, manage, and secure user accounts.
Covers user administration in Windows Server 2016, including how to create, manage, and secure user accounts.
Covers all aspects of user administration, including how to create, manage, and secure user accounts.
Covers user administration in Linux, including how to create, manage, and secure user accounts.
Provides a practical guide to ensuring compliance with industry standards and regulations in ServiceNow. It covers best practices for risk management, audit preparation, and incident response.
Covers identity and access management, including user administration.
Save
Provides a step-by-step guide to using ServiceNow for beginners. It covers the basics of navigation, data entry, and workflow management.
Covers secure user administration, including best practices for creating, managing, and securing user accounts.
Save
Provides a comprehensive overview of cryptography, with a focus on practical applications.
Provides a comprehensive overview of network security, with a focus on practical implementation and management.
Provides a comprehensive overview of data and computer communications, with a focus on security issues.
Provides a comprehensive overview of cryptography and network security, with a focus on the practical aspects of the subject.
Provides insights into the art of web application hacking, with a focus on how attackers exploit vulnerabilities to gain access to web applications.
Save
Provides a comprehensive overview of security engineering, with a focus on the design and implementation of secure systems.
Provides a comprehensive overview of computer security, with a focus on the technical aspects of the subject.
Save
Provides insights into the human element of security, with a focus on how attackers can exploit human weaknesses to gain access to systems and data.
Provides a comprehensive overview of information security policy design, with a focus on the practical aspects of implementing and managing security policies.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/3jt9lt/managing
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Time
88 hours
Level
Intermediate
Via
Pluralsight
Instructor
Shubham Sinha
Language
English
Good to know
Teaches administration of user accounts, roles, and groups, which is standard in enterprise IT
Introduces Single Sign-on, which is highly relevant in large organizations
Covers core user administration principles and concepts
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