Management Skills for New Managers from Coursera

The "Management Skills for New Managers" course is designed to empower newly appointed managers with essential skills for effective leadership and team management. The course covers various aspects of successful management, including leadership styles, communication strategies, delegation techniques, performance management, and fostering a healthy work environment. Participants will gain insights into emotional intelligence, trust-building, conflict resolution, active listening, intercultural communication, and more. participants will enhance their management capabilities, boost team morale, and drive overall success. This course provides a comprehensive toolkit for new managers to confidently navigate their roles and inspire their teams to achieve excellence.

This course has been designed to help you:

• Overcome obstacles in delegation using the GROW Model.

• Understand and navigate complex human communication dynamics.

• Bust performance management myths and build high-performing teams.

• Deliver a stellar onboarding experience and advocate for the team's success.

This course is intended for individuals who have recently transitioned into managerial roles, aspiring team leads, supervisors, or managers aiming to enhance their leadership abilities, current managers lacking prior formal management training, and those seeking to refresh their management skills for improved performance and effective team leadership.

No specific prerequisites are required for this course. While a basic understanding of management concepts could be beneficial, it is not mandatory. An open mindset and a willingness to learn and develop essential management skills are all that are needed to fully engage with the course content and gain valuable insights into effective leadership and team management.

What's inside

Syllabus

Management Skills for New Managers

The course covers various aspects of successful management, including leadership styles, communication strategies, delegation techniques, performance management, and fostering a healthy work environment. Participants will gain insights into emotional intelligence, trust-building, conflict resolution, active listening, intercultural communication, and more. Participants will enhance their management capabilities, boost team morale, and drive overall success.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Assists with fostering healthy team environments through assessing communication dynamics and performance myths

Delivers techniques centered on delegation through the use of the GROW model

Facilitates the development and implementation of strategies to boost team morale

Specifically designed for new managers to optimize their leadership capabilities

Provides a comprehensive toolkit of best practices for effective management in a variety of business settings

Empowers managers with the skills necessary to successfully navigate their roles and inspire their teams

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Management Skills for New Managers with these activities:

Read 'The 7 Habits of Highly Effective People'

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Gain invaluable insights from a classic in the field of personal and professional effectiveness, which provides a framework for developing essential leadership habits.

View The 7 Habits of Highly Effective People: 30th... on Amazon

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Read the book thoroughly, taking notes of key concepts.
Reflect on the principles and how they apply to your own management practices.
Discuss the book's ideas with colleagues or a mentor.

Brush up on Leadership Principles

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Review fundamental leadership practices to strengthen the foundation you will build upon throughout the course.

Browse courses on Leadership Principles

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Read articles and books on leadership principles.
Attend a workshop or seminar on leadership development.
Engage in online discussions or forums about leadership topics.

Engage in Peer Mentoring

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Connect with fellow students to exchange ideas, provide support, and learn from diverse perspectives.

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Find a peer who is willing to mentor you or whom you can mentor.
Establish regular meetings or communication channels.
Discuss challenges, share experiences, and provide mutual support.

Five other activities

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Create a Management Toolkit

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Organize and review essential materials to reinforce your understanding and provide a valuable resource for future reference.

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Compile notes, articles, and videos on key management concepts.
Create a digital or physical folder for storing your materials.
Review your materials regularly to enhance retention and recall.

Foster Active Listening Skills

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Develop proficiency in actively listening to enhance communication and build stronger relationships within your team.

Browse courses on Active Listening

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Practice active listening techniques with a partner.
Seek feedback on your listening skills.
Attend a training or workshop on active listening.

Master Effective Delegation Techniques

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Gain practical insights into delegation techniques to improve efficiency, empower your team, and achieve better outcomes.

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Watch online tutorials or videos on effective delegation.
Read articles or books about delegation strategies.
Practice delegating tasks to your team members.

Attend a Leadership Development Workshop

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Participate in a structured learning environment to enhance your leadership skills, connect with industry professionals, and gain practical tools for effective team management.

Browse courses on Leadership Development

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Research and identify a relevant workshop.
Register and attend the workshop.
Actively participate in discussions, exercises, and networking opportunities.
Apply the insights and techniques learned in your daily management responsibilities.

Develop a Team Development Plan

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Create a comprehensive plan to enhance team dynamics, foster collaboration, and drive team success.

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Assess your team's current strengths and areas for improvement.
Set clear goals and objectives for team development.
Design and implement strategies for team building and skill enhancement.
Monitor and evaluate the team's progress and make adjustments as needed.

Career center

Learners who complete Management Skills for New Managers will develop knowledge and skills that may be useful to these careers:

Team Leader

Team Leaders are responsible for leading a team of employees and ensuring that they are working together effectively. They need to be able to motivate their team and resolve conflicts. The "Management Skills for New Managers" course can help you develop the skills you need to be a successful Team Leader. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

See salaries and explore the career path for Team Leader

Supervisor

Supervisors are responsible for overseeing the work of a team of employees. They need to be able to motivate their team and ensure that they are meeting their goals. The "Management Skills for New Managers" course can help you develop the skills you need to be a successful supervisor. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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Manager

Managers are responsible for leading teams of employees, directing their work, and making decisions that affect the team's performance. They need to have strong leadership skills and be able to communicate effectively with their teams. The "Management Skills for New Managers" course can help you develop the skills you need to be a successful manager. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

See salaries and explore the career path for Manager

Operations Manager

Operations Managers are responsible for overseeing the day-to-day operations of a business. They need to be able to manage a team of people and ensure that the business is running smoothly. The "Management Skills for New Managers" course can help you develop the skills you need to be a successful Operations Manager. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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CEO

CEOs are responsible for the overall leadership and direction of a company. They need to be able to make decisions that affect the entire company and communicate their vision to the rest of the team. The "Management Skills for New Managers" course can help you develop the skills you need to be a successful CEO. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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Project Manager

Project Managers are responsible for planning, organizing, and executing projects. They need to be able to manage a team of people and ensure that the project is completed on time and within budget. The "Management Skills for New Managers" course can help you develop the skills you need to be a successful Project Manager. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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General Manager

General Managers are responsible for the overall management of a business. They need to be able to manage a team of people and make decisions that affect the entire business. The "Management Skills for New Managers" course can help you develop the skills you need to be a successful General Manager. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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COO

COOs are responsible for the day-to-day operations of a company. They need to be able to manage a team of people and ensure that the company is running smoothly. The "Management Skills for New Managers" course can help you develop the skills you need to be a successful COO. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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Entrepreneur

Entrepreneurs start and run their own businesses. They need to be able to manage a team of people and make decisions that affect the company's success. The "Management Skills for New Managers" course may be useful for you if you want to become a Entrepreneur. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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Marketing Manager

Marketing Managers are responsible for the marketing of a company's products or services. They need to be able to manage a team of people and make decisions that affect the company's marketing efforts. The "Management Skills for New Managers" course may be useful for you if you want to become a Marketing Manager. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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Sales Manager

Sales Managers are responsible for the sales of a company's products or services. They need to be able to manage a team of people and make decisions that affect the company's sales efforts. The "Management Skills for New Managers" course may be useful for you if you want to become a Sales Manager. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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Consultant

Consultants provide advice and guidance to businesses on a variety of topics. They need to be able to manage a team of people and make decisions that affect the company's consulting efforts. The "Management Skills for New Managers" course may be useful for you if you want to become a Consultant. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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Information Technology Manager

Information Technology Managers are responsible for the management of a company's information technology systems. They need to be able to manage a team of people and make decisions that affect the company's information technology systems. The "Management Skills for New Managers" course may be useful for you if you want to become a Information Technology Manager. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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Human Resources Manager

Human Resources Managers are responsible for the management of a company's employees. They need to be able to manage a team of people and make decisions that affect the company's employees. The "Management Skills for New Managers" course may be useful for you if you want to become a Human Resources Manager. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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CFO

CFOs are responsible for the financial management of a company. They need to be able to manage a team of people and make decisions that affect the company's financial health. The "Management Skills for New Managers" course may be useful for you if you want to become a CFO. This course will teach you about different leadership styles, how to communicate effectively, how to delegate tasks, and how to performance manage your team.

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