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Mike Halsey

Some of the most complex problems encountered on PCs require specialist tools, and this is where the Microsoft Sysinternals suite comes in. This course teaches you the most useful tools for troubleshooting problems and how to use them effectively.

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Some of the most complex problems encountered on PCs require specialist tools, and this is where the Microsoft Sysinternals suite comes in. This course teaches you the most useful tools for troubleshooting problems and how to use them effectively.

In the world of Windows 11 troubleshooting, the ability to efficiently diagnose and resolve system, startup, and application issues is a must. In this course, Windows 11 Troubleshooting: Using Microsoft Sysinternals, you’ll learn how you can use the Microsoft Sysinternals tools to diagnose, troubleshoot, and repair many different types of problem in Windows 11. First, you’ll explore what tools in the Sysinternals suite can be used for troubleshooting. Next, you’ll discover how to use the Autoruns tool to diagnose and repair different types of problems in the operating system. Finally, you’ll learn how to use Process Explorer and Process Monitor to troubleshoot and repair problems in Windows 11. When you’re finished with this course, you’ll have the skills and knowledge of the Microsoft Sysinternals tools needed to diagnose, troubleshoot, and repair a wide range of problems on Windows 11 PCs effectively and efficiently.

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Syllabus

Course Overview
Using Microsoft Sysinternals

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Windows 11 Troubleshooting: Using Microsoft Sysinternals with these activities:
Review your knowledge of Windows command line
Enhance your troubleshooting abilities by refreshing your knowledge of Windows command line.
Browse courses on Windows Command Line
Show steps
  • Review basic commands and their usage.
  • Practice using commands to navigate the file system and perform basic tasks.
Organize and review your course materials
Strengthen your understanding by organizing and reviewing your course materials regularly.
Show steps
  • Gather your lecture notes, slides, and assignments.
  • Create a system for organizing your materials.
  • Review your materials regularly.
Join a study group or online forum for Sysinternals users
Collaborate with other learners and share knowledge by joining a study group or online forum.
Browse courses on Sysinternals Tools
Show steps
  • Find a study group or online forum dedicated to Sysinternals tools.
  • Introduce yourself and ask questions.
  • Share your knowledge and help others.
Four other activities
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Show all seven activities
Follow online tutorials on using Sysinternals tools
Supplement your learning by following guided tutorials on using Sysinternals tools.
Browse courses on Sysinternals Tools
Show steps
  • Search for online tutorials on using Sysinternals tools.
  • Watch the tutorials and follow along with the instructor.
  • Practice using the tools on your own.
Practice using Sysinternals tools on a virtual machine
Reinforce your understanding of the Sysinternals tools by practicing on a virtual machine.
Browse courses on Sysinternals Tools
Show steps
  • Set up a virtual machine with Windows 11 installed.
  • Install the Sysinternals suite on the virtual machine.
  • Practice using the Sysinternals tools to troubleshoot problems.
Review the book "Windows Internals, Part 1"
Deepen your understanding of Windows internals and troubleshooting techniques by reviewing this authoritative reference.
Show steps
  • Read the book thoroughly.
  • Take notes and highlight important concepts.
  • Complete the practice exercises.
Volunteer to provide technical support at a local community center
Gain practical troubleshooting experience and help others by volunteering to provide technical support.
Browse courses on Troubleshooting
Show steps
  • Contact your local community center and inquire about volunteer opportunities.
  • Provide technical support to users with Windows 11 issues.
  • Document your experiences and share your knowledge with others.

Career center

Learners who complete Windows 11 Troubleshooting: Using Microsoft Sysinternals will develop knowledge and skills that may be useful to these careers:
Systems Administrator
Troublesome system startup issues can be efficiently diagnosed and repaired by a Systems Administrator in order to maintain and manage the day-to-day functioning of computer systems and networks. The Microsoft Sysinternals tools taught in this course prepare a Systems Administrator to effectively troubleshoot Windows 11 issues.
Information Technology Support Specialist
This course teaches you to use specialist tools to uncover clues to solve complex problems, which is an essential skill for an IT Support Specialist. Microsoft Sysinternals is the go-to toolset for IT Support Specialists who need to expertly diagnose and repair a wide range of Windows 11 problems.
Desktop Support Engineer
Armed with the knowledge from this course, a Desktop Support Engineer is equipped with the Microsoft Sysinternals toolkit to expertly diagnose and resolve problems that Windows 11 users encounter on a daily basis. Focus on the Process Explorer tool will hone in on the ability to troubleshoot and repair problems in Windows 11 specifically.
Network Administrator
By learning how to diagnose and repair problems in Windows 11 with the Microsoft Sysinternals tools, a Network Administrator can remove barriers that impede network function due to complex Windows 11 issues.
Computer Systems Analyst
The Microsoft Sysinternals tools taught in this course are valuable for a Computer Systems Analyst when called upon to troubleshoot, analyze, or design computer hardware, software, and systems.
Computer Network Architect
For a Computer Network Architect, the knowledge of the Microsoft Sysinternals tools from this course may be useful when designing, implementing, and maintaining a wide range of computer networks.
Information Security Analyst
The Microsoft Sysinternals tools taught in this course may be helpful to an Information Security Analyst who is monitoring and analyzing information systems to identify vulnerabilities.
Database Administrator
A Database Administrator can leverage the Microsoft Systinerals tools from this course to diagnose and resolve problems that may arise when configuring, managing, and maintaining database management systems.
Technical Writer
A Technical Writer can use the Microsoft Sysinternals tools they learn in this course to diagnose, troubleshoot, and repair Windows 11 issues in order to document steps and processes that others can follow.
Information Technology Project Manager
For an IT Project Manager, the Microsoft Sysinternals tools from this course may be helpful in troubleshooting, analyzing, or designing computer hardware, software, and systems.
Systems Engineer
A Systems Engineer's focus is broad, and the Microsoft Sysinternals tools taught in this course may be useful for the variety of tasks, such as designing, building, maintaining, and troubleshooting complex systems.
Cloud Engineer
This course may be useful to a Cloud Engineer who designs, builds, and manages cloud computing systems. The Microsoft Sysinternals tools are ideal for troubleshooting any Windows 11 systems used in these cloud environments.
Data Scientist
This course may be useful to a Data Scientist, who analyzes data, identifies trends and patterns, and develops predictive models. This course will help to diagnose and repair any Windows 11 issues using Microsoft Sysinternals to ensure an effective data environment.
Software Developer
This course may be useful to a Software Developer who designs and develops software applications. By learning how to use Microsoft Sysinternals, they can improve their ability to troubleshoot, analyze, or design computer hardware, software, and systems which will lead to the development of higher quality software.
Web Developer
This course may be useful to a Web Developer who designs and develops web applications. The Microsoft Sysinternals tools can be used to identify and resolve problems encountered when developing these applications.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Windows 11 Troubleshooting: Using Microsoft Sysinternals.
Provides a deep dive into the inner workings of Windows, covering topics such as system architecture, processes, threads, memory management, and more. It is an essential read for anyone who wants to understand how Windows works and how to troubleshoot problems with it.
Continuation of the previous one, and it covers topics such as processes, threads, CreateProcess, jobs, and more. It is another essential read for anyone who wants to understand how Windows works and how to troubleshoot problems with it.
Is the comprehensive guide to the internal workings of Windows. As such it serves as an ideal reference and provides plenty of depth and breadth to the course. The depth of detail may be useful to some learners, and unnecessary for others, but it is absolutely authoritative.
Comprehensive guide to the Microsoft Sysinternals suite of tools. It covers topics such as how to use the tools to troubleshoot problems, how to automate tasks, and how to extend the tools.
Comprehensive and practical guide to more advanced topics in Windows PowerShell and is an excellent complement to the course. It may be more useful as a future reference than as a companion to the course for many learners.
Comprehensive and valuable supplement to the course for learners who want to improve and master their Windows PowerShell skills. It good companion to the course but may also be more useful as a reference later on.
Provides a comprehensive guide to Windows kernel programming. It covers topics such as how to write device drivers, how to write file systems, and how to write network drivers.

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