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Dr Gemma Bend

Throughout this course, you will delve into the importance of communication in leadership, examine barriers to effective communication, and learn how framing and rhetorical crafting can amplify your message. Discover the competencies required for virtual leadership in today’s evolving work environment and evaluate the challenges of leading virtual teams. Analyze cultural differences in global leadership and synthesize key findings from the GLOBE study to understand the impact of cultural dimensions on leadership.

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Throughout this course, you will delve into the importance of communication in leadership, examine barriers to effective communication, and learn how framing and rhetorical crafting can amplify your message. Discover the competencies required for virtual leadership in today’s evolving work environment and evaluate the challenges of leading virtual teams. Analyze cultural differences in global leadership and synthesize key findings from the GLOBE study to understand the impact of cultural dimensions on leadership.

By the end, you will possess advanced skills to adapt leadership styles to suit different situations, enhance team dynamics, manage virtual teams effectively, and communicate your vision with clarity and impact.

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What's inside

Syllabus

Leadership styles continued
This module continues the exploration of leadership theories, focusing on situational leadership and leader-member exchange (LMX) theory. The module is structured to help you understand how leaders adapt their behaviours to suit different situations and how the quality of relationships between leaders and followers impacts leadership effectiveness.
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Activities

Coming soon We're preparing activities for Advanced Leadership Skills & Communication. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Advanced Leadership Skills & Communication will develop knowledge and skills that may be useful to these careers:
Virtual Team Leader
A Virtual Team Leader is responsible for guiding and motivating team members who are not co-located, making the course's "Virtual Leadership" module directly relevant. The course helps a Virtual Team Leader understand the unique competencies required for this role, how to differentiate between virtual and traditional leadership, and how to evaluate and overcome the specific challenges of leading virtual teams. Its focus on effective communication, rhetorical crafting to amplify messages, and adaptive leadership styles is absolutely essential for maintaining cohesion, fostering collaboration, and driving high performance in a distributed work environment.
Organizational Development Consultant
An Organizational Development Consultant guides organizations in improving effectiveness, culture, and employee well-being. This course offers a robust framework for such a role by delving into advanced leadership theories like situational leadership and leader-member exchange. Understanding how to adapt leadership styles and enhance team dynamics is crucial for diagnosing organizational needs and implementing impactful solutions. The course's focus on transformative communication, rhetorical crafting, and navigating cultural differences in global leadership directly supports a consultant's ability to influence stakeholders and drive successful change initiatives. An advanced degree is typically preferred for this role.
Communications Manager
A Communications Manager oversees internal and external communication strategies for an organization, making advanced communication and leadership paramount. This course’s specific focus on transformative communication techniques, examining barriers, and particularly on framing and rhetorical crafting, directly equips a Communications Manager to amplify messages, shape narratives effectively, and ensure consistent messaging. The exploration of leadership effectiveness through communication styles and vision clarity is central to guiding a communications team, influencing stakeholders, and navigating potential cultural differences in global communications. An advanced degree in Communications is often preferred for this role.
Management Consultant
A Management Consultant advises organizations on improving performance, often involving leadership development, strategic communication, and organizational change. The course's teachings on situational leadership, leader-member exchange theory, and adapting leadership styles equip a Management Consultant to diagnose client challenges and recommend effective strategies. Furthermore, the focus on communication, including rhetorical crafting and overcoming barriers, is essential for presenting findings, influencing decision-makers, and fostering client buy-in, particularly across diverse or global contexts. The ability to manage team dynamics also supports successful project implementation. An MBA is highly preferred, often required, for this role.
Change Management Specialist
A Change Management Specialist guides organizations through significant transitions, requiring exceptional leadership and communication to secure buy-in and manage resistance. This course's teachings on framing and rhetorical crafting are directly applicable to articulating the vision for change, ensuring messages resonate with diverse audiences. Understanding situational leadership and various communication styles helps a specialist adapt strategies to different groups affected by change. The exploration of virtual leadership competencies and challenges is also crucial in modern change initiatives, as transformations often involve geographically dispersed teams, making this course highly relevant for success.
Executive Coach
An Executive Coach works one-on-one with leaders to enhance their performance, often focusing on refining leadership effectiveness and communication style. The course's exploration of situational leadership, leader-member exchange theory, and various communication styles provides a strong theoretical and practical foundation for an Executive Coach to guide clients in adapting their behaviors and improving relationships. Understanding barriers to effective communication, the importance of framing, and rhetorical crafting are also key skills an Executive Coach helps develop in their coachees, aiding them in communicating their vision with greater clarity and impact.
Learning and Development Manager
A Learning and Development Manager is responsible for identifying training needs and implementing programs to enhance employee skills and leadership capabilities across an organization. This course's comprehensive coverage of advanced leadership theories, various communication styles, and the nuances of virtual and global leadership provides an excellent theoretical and practical foundation. It directly informs the design of impactful development initiatives, helping a Learning and Development Manager to cultivate a workforce capable of adapting leadership styles, communicating effectively, and fostering positive team dynamics in diverse organizational contexts. An advanced degree in HR or Organizational Psychology is often preferred.
International Business Development Manager
An International Business Development Manager seeks to expand an organization's presence into new global markets, requiring acute cross-cultural communication and adaptive leadership. The course's deep dive into global leadership, analyzing cultural differences, and synthesizing findings from the GLOBE study provides invaluable insights for navigating diverse international business environments. The focus on adapting leadership styles to suit different situations and communicating a vision with clarity and impact helps an International Business Development Manager build relationships, negotiate effectively, and guide teams across various cultural contexts, leading to successful global expansion. An MBA is often preferred for this role.
Human Resources Manager
A Human Resources Manager plays a pivotal role in shaping organizational culture, developing talent, and fostering effective communication across all levels of an organization. This course, with its exploration of situational leadership and leader-member exchange theory, helps a Human Resources Manager understand and improve manager-employee relationships, which is critical for talent retention and development. It also offers insights into addressing communication barriers within the workforce, managing diverse teams—including virtual and global contexts—and communicating organizational vision and policies with clarity and impact. An advanced degree, such as a Master's in HR, is often preferred for this role.
Project Manager
A Project Manager leads diverse teams to achieve project goals, requiring dynamic leadership and clear communication throughout the project lifecycle. This course helps build a foundation in adapting leadership styles to suit different situations and team member needs, a critical skill for managing various project phases and personalities. The emphasis on enhancing team dynamics, overcoming communication barriers, and articulating vision with clarity and impact through rhetorical crafting directly supports a Project Manager in motivating teams, managing stakeholders, and navigating complex project environments. Skills in virtual leadership are also increasingly valuable in global and remote project settings.
Department Leader
A Department Leader oversees a specific functional area, requiring strong leadership to guide teams, manage performance, and communicate effectively within the broader organization. The course's modules on situational leadership, leader-member exchange theory, and enhancing team dynamics are directly applicable to a Department Leader for optimizing departmental performance and fostering positive working relationships. Furthermore, the skills in clear communication, adapting leadership styles to suit different situations, and the ability to manage virtual or culturally diverse teams are essential competencies for success in this leadership position, helping to achieve departmental and organizational goals.
Corporate Trainer
A Corporate Trainer designs and delivers programs that enhance professional capabilities, often with a focus on leadership development and communication skills. This course provides a robust framework by exploring various leadership theories like situational leadership and leader-member exchange, which are fundamental to developing effective leaders within an organization. The emphasis on transformative communication techniques, identifying barriers, and rhetorical crafting directly informs how a Corporate Trainer can empower others to lead and communicate more effectively, especially when preparing individuals to work in virtual or global team environments.
Team Manager
A Team Manager is at the forefront of managing and motivating a group of individuals to achieve specific goals, requiring adept leadership and strong communication. This course provides foundational and advanced skills, particularly through its exploration of situational leadership and leader-member exchange theory, which directly helps a Team Manager understand and adapt to individual team member needs and foster effective relationships. The emphasis on effective communication, overcoming barriers, and enhancing team dynamics is crucial for fostering a cohesive and productive work environment, enabling the Team Manager to communicate their vision with clarity and impact.
Product Manager
A Product Manager leads cross-functional teams to define, develop, and launch successful products, often requiring significant influence without direct authority. This course's emphasis on situational leadership and effective communication is crucial for a Product Manager to align diverse stakeholders, including engineering, marketing, and sales teams, around a unified product vision. The ability to articulate this vision clearly through framing and rhetorical crafting is vital for product strategy. Moreover, the skills in managing team dynamics and navigating virtual or global collaboration, which are common in modern product development, are directly supported by this course. An MBA is often preferred for this role.
Public relations manager
A Public Relations Manager is responsible for shaping public perception and maintaining an organization's positive image, which critically depends on expert communication. This course's deep dive into transformative communication techniques, particularly framing and rhetorical crafting, is invaluable for developing persuasive messages, managing reputational issues, and clarifying an organization's stance. Understanding communication barriers and effectively conveying a vision with clarity and impact are central to the Public Relations Manager role, helping to build strong stakeholder relationships, influence public opinion skillfully, and adapt messages for various global audiences.

Reading list

We haven't picked any books for this reading list yet.
This fable-like book illustrates the five dysfunctions that can prevent a team from performing effectively. It offers practical advice on how leaders can build cohesive and high-performing teams, making it highly relevant to the topic of Leadership Skills in a team context.
This comprehensive textbook provides a broad overview of leadership theories, concepts, and practices. It is highly relevant to the topic of Leadership Skills as it offers a solid foundation for understanding the essential elements of effective leadership.
Emphasizes the importance of emotional intelligence for effective leadership. It provides practical tools and techniques for developing self-awareness, managing emotions, and building strong relationships. While it addresses a specific aspect of leadership skills, it is highly relevant to the overall topic.
Challenges the traditional view of leadership and emphasizes the importance of adaptive leadership. It provides insights into how leaders can navigate complex and uncertain environments, making it highly relevant to the topic of Leadership Skills in the face of modern challenges.
This award-winning book examines the factors that distinguish great companies from good companies. While it does not specifically focus on leadership skills, it offers valuable insights into the qualities and behaviors of effective leaders who drive organizational success.
This bestselling book focuses on the five practices of exemplary leaders: model the way, inspire a shared vision, challenge the process, enable others to act, and encourage the heart. It is highly relevant to the topic of Leadership Skills as it provides practical insights into how to develop and apply these essential practices.
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Explores the intrinsic factors that motivate individuals and teams. It offers insights into how leaders can create environments that foster motivation, creativity, and engagement, making it highly relevant to the topic of Leadership Skills in the context of motivating and inspiring others.
This ancient Chinese military treatise offers timeless principles of strategy and leadership. While it does not directly address modern leadership skills, it provides valuable insights into the nature of competition, decision-making, and managing conflict, making it relevant to the topic of Leadership Skills in a broader sense.
Emphasizes the importance of emotional intelligence for effective leadership. It provides insights into how leaders can develop self-awareness, empathy, and social skills, making it highly relevant to the topic of Leadership Skills in the context of emotional intelligence.
This influential book introduces the concept of servant leadership, which emphasizes the importance of serving others and putting their needs first. While it focuses on a specific leadership style, it offers valuable insights into the ethical and relational aspects of effective leadership.
This practical guide investigates the science behind charisma, providing actionable techniques to enhance personal presence, build rapport, and influence others effectively.
Specifically addressing challenging and high-stakes conversations, this book offers a structured approach to navigate difficult discussions, manage emotions, and achieve positive outcomes.
Written by a former FBI agent, this book delves into the often overlooked but essential aspect of nonverbal communication, providing techniques for decoding body language cues and understanding their significance in various situations.
Focusing on interpersonal communication, this book explores the dynamics of relationships, active listening, conflict resolution, and emotional intelligence, providing insights into building and maintaining strong connections.
This comprehensive guide provides a thorough overview of both verbal and nonverbal communication, offering practical tips and exercises to enhance communication abilities for both personal and professional settings.

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