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Program Management Fundamentals – Governing with Excellence to Drive Strategic Change

Al Zeitoun

Programs fail before they start, and there is a good reason for that. The relationships amongst portfolios, programs, and projects are not understood well nor is the role of programs in achieving change aspirations.

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Programs fail before they start, and there is a good reason for that. The relationships amongst portfolios, programs, and projects are not understood well nor is the role of programs in achieving change aspirations.

  • Today nearly 70% of Digital Transformation programs fail and the reasons seem to be addressed as a guessing game;
  • The likelihood of being in the 30% successful bucket hinges on the leadership qualities of the program team and the clear program vision and purpose supported by value-driven roadmaps.

In this course, you will learn key program management principles, leadership skills, roles, mechanics, and supporting cultural attributes. This will provide you, over four weeks, the foundational understanding of the program management and program lifecycle role in executing strategies, successfully driving initiatives, developing an exploring mindset, and uncovering program management fundamental templates and toolsets, such as the Work Breakdown Structure, and skill sets, such as customer focus, applied in the real world.

What you'll learn

  • The relationships amongst portfolios, programs, and projects and understanding how they align to deliver value
  • Why do programs, project plans, and strategies have to be connected, with comprehensive portfolio management, to accomplish critical deliverables, achieve end dates, meaningful investment success, and gain a competitive advantage

  • The linking processes between program management and change management to drive project teams and sustain innovative outcomes and associated metrics

  • How to show in the program plan the way resource management and different program roles support its success

  • How to leverage the role of the program sponsor to excel in the achievement of business goals and drive with clear risk management principles and meaningful dashboards

  • Using a program roadmap to create the connecting blueprint that integrates the focus, training, and expertise of the program team. FAQs will help guide you in coming with the most relevant options

What's inside

Learning objectives

  • The relationships amongst portfolios, programs, and projects and understanding how they align to deliver value
  • Using a program roadmap to create the connecting blueprint that integrates the focus, training, and expertise of the program team. faqs will help guide you in coming with the most relevant options

Syllabus

Week 1: The first week starts with understanding the value of programs in the delivery of charters’ strategic outcomes from individual projects with excellence. A case example, coupled with a focus on the role of the conductor, will be used in learning how to drive and tailor the delivery of programs to achieve speed and quality of decisions and simulate complexity for better quality customer-centered solutions and outputs.
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Week 2: The second week explores the future changemakers and how world organizations use change management in achieving strategic results from related projects, and how change management and excellence models cover the gaps leaders miss when they tackle change programs such as digital transformation or new product introductions. The week also covers insights shared in PMWJ publication on the value of integrated decision-making and a model of digital transformation that combines culture, systems, and people attributes.
Week 3: The third week gets into the importance of the role of the program sponsor as the driver for the big picture and the clear mission of the PMO. Program management needs will be best uncovered with the application of tiers of stakeholders in organizing a program’s focus. Connected program goals, project interdependencies, and the developed mindset and discipline needed for program leaders to think again for a change, will directly link to achieving business objectives.
Week 4: The last week pivots to look at how getting to an end-2-end joint vision and clear strategic goals can inspire focus and commitment to the strategic plan and achieving program value. The program management office builds on the principles and methodologies of the project management institute. Successful programs will rely not only on effective cost management but also on how empathy and human connection are critical ingredients to the integrated program way of working, and the course finishes with tips for context validation’s role in programs success.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches comprehensive principles of program lifecycle role in executing strategies
Introduces various program management principles, leadership skills, and supporting cultural attributes
Taught by Al Zeitoun, who is an experienced program management professional
Examines the relationships amongst portfolios, programs, and projects
Delves into the importance of the role of the program sponsor
Provides case examples to illustrate concepts of program management

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Reviews summary

Program management in practice

Learners say this course on program management fundamentals is a great, well-structured overview of the core principles and concepts. The engaging assignments, up-to-date material, and knowledgeable instructor help make this course a positive experience for beginners in the field. However, some students found that the course covered topics at a high level without going into enough detail.
Engaging assignments and up-to-date materials.
"Very informative and well structured course."
"Great and amazing introduction to the contentsn and principales of Program Management."
Great for beginners in program management.
"Course is very high level and great for beginners to PM world."
"If you are new to program management and would like to get some basic knowledge, I think this is a good resource."
Knowledgeable instructor with real-world examples.
"The instructor teaches and makes us think about what we really need to be a successful program manager."
"The instructor Mr. Zeitoun knows his stuff and is energetic"
Covers topics at a high level without much detail.
"Very good topics, but very high level."
"Overall it was a positive course. I think some parts were hard to follow, maybe that's just from being new to program management but I felt this was a course designed for beginners so I wish some of the components broke things down into easier language."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Program Management Fundamentals – Governing with Excellence to Drive Strategic Change with these activities:
Review basic program management concepts
Review fundamental concepts in program management to build a solid foundation.
Browse courses on Program Management
Show steps
  • Read articles or blog posts on program management
  • Watch videos or listen to podcasts about program management
  • Attend a webinar or workshop on program management
Compile a list of resources on program management
Gather and organize valuable resources to enhance your knowledge base.
Show steps
  • Search for articles, books, websites, and other resources on program management
  • Create a spreadsheet or online document to organize the resources
  • Include information such as the title, author, publication date, and a brief description for each resource
  • Categorize the resources into different topics or areas
Learn how to use a program management software
Become familiar with software tools to enhance your program management skills.
Show steps
  • Find a recommended program management software
  • Sign up for a free trial or demo
  • Follow tutorials or documentation to learn the basics
  • Create a sample program plan using the software
Five other activities
Expand to see all activities and additional details
Show all eight activities
Join a study group or online forum
Connect with peers to exchange knowledge, ask questions, and learn from others' experiences.
Show steps
  • Find a relevant study group or online forum
  • Introduce yourself and share your goals
  • Participate in discussions and ask questions
  • Offer help and support to other members
Volunteer with a program management organization
Gain hands-on experience and contribute to real-world program management projects.
Browse courses on Program Planning
Show steps
  • Research program management organizations in your area
  • Contact the organizations to inquire about volunteer opportunities
  • Attend orientation and training provided by the organization
  • Assist with program planning, implementation, or monitoring
  • Network with professionals in the field of program management
Complete practice exercises or quizzes
Reinforce your understanding and identify areas for improvement.
Show steps
  • Find practice exercises or quizzes online
  • Set a timer and complete the exercises
  • Review your answers and identify areas for improvement
  • Repeat the exercises focusing on improving weaker areas
Create a program management plan for a real-world project
Apply your knowledge by creating a comprehensive plan for a practical project.
Browse courses on Project Plan
Show steps
  • Identify a real-world project that needs a program management plan
  • Gather information about the project and its stakeholders
  • Develop a project charter and scope statement
  • Create a work breakdown structure and schedule
  • Identify and analyze risks
  • Develop a communication and stakeholder engagement plan
  • Finalize the program management plan
Mentor junior program managers or students
Share your knowledge and experience to guide others in their program management journey.
Browse courses on Program Planning
Show steps
  • Reach out to junior program managers or students who seek mentoring
  • Establish clear goals and expectations for the mentoring relationship
  • Provide guidance and support on program management concepts and best practices
  • Offer feedback on program plans, project proposals, and other deliverables
  • Encourage professional development and networking opportunities

Career center

Learners who complete Program Management Fundamentals – Governing with Excellence to Drive Strategic Change will develop knowledge and skills that may be useful to these careers:
Program Manager
Program Managers lead and oversee the development and execution of complex programs and initiatives, ensuring that they align with strategic objectives and deliver desired outcomes. This course provides a comprehensive foundation in program management principles, leadership skills, and best practices, equipping individuals with the knowledge and tools to excel in this role. By mastering the concepts covered in this course, aspiring Program Managers can develop the expertise needed to drive successful program outcomes, manage resources effectively, and collaborate with stakeholders to achieve organizational goals.
Project Manager
Project Managers are responsible for planning, executing, and closing projects within defined scope, time, and budget constraints. The course's focus on program management fundamentals, stakeholder management, and risk assessment provides a solid foundation for individuals seeking to advance their careers in project management. By understanding the relationship between programs and projects, Project Managers can effectively align their projects with strategic initiatives and contribute to the overall success of the organization.
Change Manager
Change Managers facilitate and manage organizational change initiatives, ensuring a smooth transition and successful adoption of new processes, technologies, or strategies. This course explores the role of change management in program execution, providing valuable insights into stakeholder engagement, resistance management, and communication strategies. By leveraging the principles and frameworks covered in this course, Change Managers can effectively navigate the challenges of organizational change and drive successful program outcomes.
Product Manager
Product Managers are responsible for managing the development, launch, and lifecycle of products or services. The course's emphasis on program roadmaps, stakeholder management, and customer focus provides a strong foundation for individuals aspiring to become Product Managers. By understanding the principles of program management, Product Managers can develop and execute product strategies that align with market needs and drive business results.
Business Analyst
Business Analysts bridge the gap between business and technology, analyzing and defining requirements for software systems and solutions. This course provides a foundation in program management, stakeholder engagement, and requirements gathering, which are essential skills for Business Analysts. By understanding the program lifecycle and the role of programs in driving strategic initiatives, Business Analysts can contribute to the successful implementation of technology solutions that meet business needs.
Consultant
Consultants provide expertise and guidance to organizations on a variety of business issues, including program management, change management, and strategic planning. This course offers a comprehensive overview of program management principles and best practices, providing valuable knowledge for individuals seeking to enter the consulting field. By mastering the concepts covered in this course, aspiring Consultants can develop the skills needed to analyze business needs, develop solutions, and drive successful outcomes for their clients.
Program Sponsor
Program Sponsors are responsible for providing strategic direction, oversight, and support for programs. This course provides a deep dive into the role of the Program Sponsor, covering topics such as mission definition, stakeholder management, and risk assessment. By understanding the principles of program management and their responsibilities as Sponsors, individuals can effectively guide and support programs to achieve desired outcomes and deliver value to the organization.
Portfolio Manager
Portfolio Managers oversee and manage a portfolio of programs and projects, ensuring that they align with strategic objectives and deliver desired outcomes. This course provides a comprehensive overview of portfolio management principles and best practices, equipping individuals with the knowledge and tools to excel in this role. By mastering the concepts covered in this course, aspiring Portfolio Managers can develop the expertise needed to prioritize programs, allocate resources, and drive successful portfolio outcomes.
Project Management Office (PMO) Manager
PMO Managers lead and manage project management offices, providing support and guidance to project managers and project teams. This course offers a comprehensive overview of PMO functions and best practices, providing valuable knowledge for individuals seeking to enter or advance in this role. By understanding the principles of program management and the role of the PMO, aspiring PMO Managers can develop the skills and expertise needed to establish and operate effective PMOs that support successful project delivery and program execution.
Risk Manager
Risk Managers identify, assess, and mitigate risks to organizations and their projects. This course provides a foundation in risk management principles and practices, covering topics such as risk identification, risk assessment, and risk mitigation. By understanding the principles of program management and the role of risk management, aspiring Risk Managers can develop the skills and expertise needed to effectively manage risks and ensure the success of programs and projects.
Quality Manager
Quality Managers are responsible for ensuring the quality of products, services, and processes within an organization. This course provides a foundation in quality management principles and practices, covering topics such as quality planning, quality control, and quality improvement. By understanding the principles of program management and the role of quality management, aspiring Quality Managers can develop the skills and expertise needed to establish and maintain effective quality management systems that support the successful delivery of programs and projects.
Operations Manager
Operations Managers are responsible for managing the day-to-day operations of an organization. This course provides a foundation in operations management principles and practices, covering topics such as process improvement, resource management, and performance measurement. By understanding the principles of program management and the role of operations management, aspiring Operations Managers can develop the skills and expertise needed to effectively manage and improve the operations of their organizations.
IT Manager
IT Managers are responsible for managing the information technology (IT) infrastructure and systems of an organization. This course provides a foundation in IT management principles and practices, covering topics such as IT strategy, IT security, and IT service management. By understanding the principles of program management and the role of IT management, aspiring IT Managers can develop the skills and expertise needed to effectively manage and improve the IT systems and services of their organizations.
Human Resources Manager
Human Resources Managers are responsible for managing the human resources (HR) function of an organization. This course provides a foundation in HR management principles and practices, covering topics such as HR planning, HR recruitment, and HR development. By understanding the principles of program management and the role of HR management, aspiring HR Managers can develop the skills and expertise needed to effectively manage and improve the HR function of their organizations.
Financial Manager
Financial Managers are responsible for managing the financial resources of an organization. This course provides a foundation in financial management principles and practices, covering topics such as financial planning, financial analysis, and financial reporting. By understanding the principles of program management and the role of financial management, aspiring Financial Managers can develop the skills and expertise needed to effectively manage and improve the financial resources of their organizations.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Program Management Fundamentals – Governing with Excellence to Drive Strategic Change.
Is the definitive guide to program management and provides a comprehensive overview of the program management lifecycle. It covers all aspects of program management, from planning and initiation to execution and closure.
Provides a simple framework for developing and evaluating good strategy. It covers topics such as the elements of good strategy, the different types of bad strategy, and how to avoid the common pitfalls of strategy development.
Provides practical advice for executing strategy effectively. It covers topics such as setting priorities, creating a culture of accountability, and overcoming obstacles to execution.
Explores the challenges faced by large organizations in innovating and provides insights into how to overcome these challenges. It covers topics such as the innovator's dilemma, disruptive innovation, and the importance of customer focus.
Introduces the concept of the lean startup and provides a framework for building and iterating on products and services quickly and efficiently. It covers topics such as the build-measure-learn feedback loop, the importance of customer feedback, and the benefits of continuous innovation.
This classic political treatise provides insights into the nature of power and the art of statecraft. It covers topics such as the importance of virtù, the use of force, and the role of religion in politics.
This dialogue explores the nature of justice, the ideal state, and the role of philosophy in society. It covers topics such as the division of labor, the role of education, and the nature of the human soul.
This treatise explores the nature of happiness, virtue, and the good life. It covers topics such as the different types of virtue, the relationship between virtue and happiness, and the role of contemplation in the good life.
This classic political treatise explores the nature of the state and the relationship between the individual and the state. It covers topics such as the social contract, the role of the sovereign, and the limits of individual liberty.

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