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Al Zeitoun

The future of business is change-focused. Multiple facts are disrupting tomorrow’s organizations and if they are not change-ready, they will fail.

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The future of business is change-focused. Multiple facts are disrupting tomorrow’s organizations and if they are not change-ready, they will fail.

  • The ratio of changing the business to running the business will be much higher in future organizations;
  • Programs success is now clearly centered on stakeholder satisfaction;
  • The skills revolution is here to stay

In this course, you will get the skills you need and learn how to become a changemaker possessing strong communication skills and soft skills to build a culture that continuously aligns the program team members to the NorthStar of a given organizational transformation journey. As a great leader, you will understand different leadership styles and how to work in a cross-functional way across multiple projects contributing to a program’s vision. Over four weeks, you become a better leader by understanding the critical role of program stakeholders and ways to prioritize your engagement strategies. In addition to learning the mix of power skills for operating in future organizations, you will balance that learning with the role of digitalization in time management and changing where program managers will be spending their time to create the most program value in the future.

What you'll learn

    • How to use effective leadership to create the culture for change-making, the attributes for a healthy “change culture, setup
    • Program Stakeholders’ analysis and engagement and sensing approach refinement across the program life cycle
    • The Power Skills, coupled with problem-solving and how to master these skills to drive effective decision-making and future success of program managers
    • The importance of a good leader connecting various stakeholders to the big picture while excelling in team building to balance the demands of the short term and the various program/project roles using mentoring amongst other key skills
    • Explore the value proposition of the leadership qualities within project management to become program professionals
    • Where digitalization is heading in affecting success metrics, the role of program managers and the human and connected future of work

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What's inside

Learning objectives

  • How to use effective leadership to create the culture for change-making, the attributes for a healthy “change culture, setup
  • Program stakeholders’ analysis and engagement and sensing approach refinement across the program life cycle
  • The power skills, coupled with problem-solving and how to master these skills to drive effective decision-making and future success of program managers
  • The importance of a good leader connecting various stakeholders to the big picture while excelling in team building to balance the demands of the short term and the various program/project roles using mentoring amongst other key skills
  • Explore the value proposition of the leadership qualities within project management to become program professionals
  • Where digitalization is heading in affecting success metrics, the role of program managers and the human and connected future of work

Syllabus

● Week 1: The first week focuses on change-making and starts with leadership development that focuses on understanding the value and attributes of a healthy working environment and culture. The best leaders in a UAE transformation program story will guide understanding of customer-centered solutions.
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● Week 2: The second week shows how successful leaders use the emotional intelligence qualities of active listening and strong self-awareness to make clear the distinct difference between delivering program results and achieving the true valuable outcomes while engaging stakeholders. Tailored stakeholders’ analysis and engagement techniques will be explored.
● Week 3: The third week gets into important leadership skills and the development of Power Skills and Competencies. Examples of thought leaders using strategic thinking will support the practice of unlearning and upskilling necessary for program leaders. An explanation of the PgMP certification will be used to explain the benefits strategist role in tomorrow’s organizations.
● Week 4: The last week covers the vital management skills and digitalization impact on great leadership and program management success and a white paper will be used to connect the program view with the digital backdrop. A Human Equation built on effective communication will be used to showcase the balancing needed in tomorrow’s connected and hybrid organizations.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Students will learn the value and attributes of a healthy work environment and culture as they build their digital knowledge
Aspiring Changemakers will learn about leadership styles to excel in cross-functionality and stakeholder management
Learners will refine their engagement and sensing approach across the program lifecycle, becoming adept at stakeholder analysis
The four-week program uses a mix of media to create an engaging learning environment, including readings, discussions, and interactive materials
This program will help learners develop essential Power Skills to drive effective decision-making and advance their careers
Learners will complete a white paper to connect their program knowledge and implementation to the digital backdrop

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Reviews summary

Program management skills enhancement

According to students, this engaging survey course helps build program management skills and includes topical examples on current and future trends. Learners report that the course could benefit from more consistent examples and better organization of videos and summaries.
Includes current and future trends in program management.
"Engaging survey course with topical examples covering current and future trends in Program Management."
"Getting to the outcome of the course was well paved throughout the modules but the main issue was with the consistency of the examples."
Videos and summaries could be organized better.
"I audited this course. The topic was interesting, but the videos and summaries were presented in a confusing way, and I had to really concentrate to understand the key messages being conveyed."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in The Program Manager – Applying Power Skills and Digital Enablers to Create Continual Change with these activities:
Review Program Management foundations
Review materials from past courses or introductory textbooks to strengthen your conceptual understanding of the basics of program management.
Browse courses on Program Management
Show steps
  • Identify and gather relevant resources such as textbooks, lecture notes, or online materials.
  • Create a study schedule and allocate sufficient time for review.
  • Focus on understanding the core concepts, processes, and frameworks of program management.
  • Consider practicing sample questions or taking quizzes to test your comprehension.
Review the basics of digitalization and project management
Reviewing the key concepts in digitization and project management will help you make more sense of the material presented in this course.
Browse courses on Project Management
Show steps
  • Read a few articles or blog posts on the basics of digitalization
  • Review your notes from any previous project management courses you've taken
  • Take a practice quiz on digitalization and project management
Join a study group or online community for project management professionals
Joining a study group or online community can help you stay motivated and accountable.
Browse courses on Online Communities
Show steps
  • Search for study groups or online communities that are relevant to your interests
  • Join a group that is a good fit for your learning style and schedule
  • Participate actively in the discussions and activities
  • Ask questions and share your insights with other members of the group
Nine other activities
Expand to see all activities and additional details
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Engage in Peer Discussions and Q&A
Join or create peer groups to connect with other learners, share knowledge, discuss course topics, and engage in Q&A sessions to clarify concepts and gain diverse perspectives.
Show steps
  • Identify or establish a peer group with similar interests and learning goals.
  • Schedule regular meetings to discuss course materials, share insights, and ask questions.
  • Prepare for discussions by reviewing the assigned readings and actively participating in class activities.
Create a mind map or concept diagram outlining the key leadership skills
Creating a visual representation of the key leadership skills will help you remember and understand them better.
Browse courses on Leadership Skills
Show steps
  • Start by brainstorming a list of all the key leadership skills you can think of
  • Use a mind mapping tool or a piece of paper to organize your ideas visually
  • Draw lines or arrows to connect related skills
  • Add notes or examples to help you remember what each skill means
Follow a tutorial on digitalization in project management
Following a tutorial can help you learn more about digitalization in project management.
Browse courses on Project Management
Show steps
  • Search for tutorials on digitalization in project management
  • Select a tutorial that is a good fit for your learning style and schedule
  • Follow the tutorial step-by-step
  • Complete the exercises and quizzes that are included in the tutorial
Explore Best Practices in Change Management
Seek out and engage with online tutorials, webinars, or workshops to gain insights into effective change management strategies and techniques.
Browse courses on Change Management
Show steps
  • Identify reputable sources that provide high-quality content and thought leadership.
  • Participate in live or recorded sessions to interact with experts and learn from their experiences.
  • Take notes, ask questions, and engage in discussions to enhance your understanding.
Attend a workshop on project management or leadership
Attending a workshop is a great way to learn from experts and network with other professionals in the field.
Browse courses on Project Management
Show steps
  • Research different workshops that are relevant to your interests
  • Register for a workshop that fits your schedule and budget
  • Attend the workshop and participate actively
  • Follow up with the workshop organizers or speakers after the event
Develop a Case Study on Program Impacts
Research and write a detailed case study that analyzes a successful program implementation and its impact on an organization. This can help you apply your knowledge, understand real-world scenarios, and enhance your analytical and writing skills.
Browse courses on Program Evaluation
Show steps
  • Select a suitable program for analysis and gather relevant data.
  • Analyze the program's objectives, implementation strategies, and outcomes.
  • Identify and evaluate the program's impact on key stakeholders and the organization as a whole.
  • Write a comprehensive report that outlines your findings and recommendations.
Read 'The Project Management Body of Knowledge (PMBOK)'
The PMBOK is a comprehensive guide to project management that will help you understand the key concepts and best practices.
Show steps
  • Purchase a copy of the PMBOK
  • Set aside some time each week to read and study the PMBOK
  • Take notes and highlight important passages
  • Complete the practice questions at the end of each chapter
Develop a project plan for a real-world project
Creating a project plan is a great way to apply the skills you've learned in this course.
Browse courses on Project Planning
Show steps
  • Identify a real-world project that you could work on
  • Develop a project scope statement
  • Create a work breakdown structure
  • Develop a project schedule
  • Develop a project budget
Participate in a project management competition or hackathon
Participating in a competition or hackathon is a great way to test your skills and learn from others.
Browse courses on Project Management
Show steps
  • Find a competition or hackathon that is relevant to your interests
  • Form a team or work on your own
  • Develop a solution to the competition or hackathon challenge
  • Submit your solution and present it to a panel of judges

Career center

Learners who complete The Program Manager – Applying Power Skills and Digital Enablers to Create Continual Change will develop knowledge and skills that may be useful to these careers:
Change Management Consultant
A Change Management Consultant helps organizations with their change initiatives, from planning to implementation. This course will teach you how to create a culture of change-making, the attributes for a healthy change culture, and how to use effective leadership to get to the heart of the success of change management.
Program Manager
A Program Manager leads project teams in an enterprise-wide program, creating a culture of progress and innovation. You will learn how to use effective leadership to create this change-making culture and environment, along with the attributes of a healthy working setup. This course will provide you with the Power Skills you need for effective decision-making and future success in this role.
Project Manager
A Project Manager plans, executes, and closes projects. This course will teach you how to be an effective leader in a project environment, with a focus on change-making and creating a healthy work culture. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.
Portfolio Manager
A Portfolio Manager manages a portfolio of projects and programs. This course will teach you how to use effective leadership to create a change-making culture and environment, along with the attributes of a healthy working setup. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.
Program Analyst
A Program Analyst analyzes and evaluates programs and projects. This course will teach you how to use effective leadership to create a change-making culture and environment, along with the attributes of a healthy working setup. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.
Management Consultant
A Management Consultant advises organizations on management issues. This course will teach you how to use effective leadership to create a change-making culture and environment, along with the attributes of a healthy working setup. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.
Business Analyst
A Business Analyst analyzes business needs and develops solutions. This course will teach you how to use effective leadership to create a change-making culture and environment, along with the attributes of a healthy working setup. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.
Organizational Development Consultant
An Organizational Development Consultant helps organizations improve their organizational effectiveness. This course will teach you how to use effective leadership to create a change-making culture and environment, along with the attributes of a healthy working setup. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.
Human Resources Manager
A Human Resources Manager oversees the human resources function of an organization. This course will teach you how to use effective leadership to create a change-making culture and environment, along with the attributes of a healthy working setup. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.
Training and Development Manager
A Training and Development Manager oversees the training and development function of an organization. This course will teach you how to use effective leadership to create a change-making culture and environment, along with the attributes of a healthy working setup. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.
Chief Executive Officer
A Chief Executive Officer (CEO) is responsible for the overall success of an organization. This course may be useful in helping you to develop the leadership skills you need to be an effective CEO. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.
Chief Operating Officer
A Chief Operating Officer (COO) is responsible for the day-to-day operations of an organization. This course may be useful in helping you to develop the leadership skills you need to be an effective COO. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.
Entrepreneur
An Entrepreneur starts and runs their own business. This course may be useful in helping you to develop the leadership skills you need to be an effective entrepreneur. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.
Public Administrator
Public Administrators work in government agencies at all levels. This course may be useful in helping you to develop the leadership skills you need to be successful in public administration. You will learn about the Power Skills you need to succeed in this field, along with how to engage stakeholders and build a strong team.
Nonprofit Executive Director
A Nonprofit Executive Director leads a nonprofit organization. This course may be useful in helping you to develop the leadership skills you need to be an effective Executive Director. You will learn about the Power Skills you need to succeed in this role, along with how to engage stakeholders and build a strong team.

Reading list

We've selected 15 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in The Program Manager – Applying Power Skills and Digital Enablers to Create Continual Change.
This classic book explores the challenges that established companies face when trying to innovate. It provides valuable insights into the dynamics of change and the importance of adapting to new technologies.
This practical guide provides a step-by-step approach to building a successful startup. It emphasizes the importance of testing ideas quickly and cheaply, and iterating based on feedback.
Provides a clear and concise framework for developing effective strategies. It helps readers to identify the key elements of a good strategy and to avoid common pitfalls.
By a venture capitalist and entrepreneur provides a unique perspective on the future of technology and innovation. It challenges conventional wisdom and offers insights into the opportunities that lie ahead.
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Explores the different types of motivation and how they can be used to achieve success. It provides insights into what drives people to excel and how to create a work environment that fosters motivation.
Examines the cultures of highly successful groups. It provides insights into the key elements of a strong culture and how to create one in your own organization.
Provides a framework for understanding the different types of innovation and how they can be used to drive growth. It offers insights into the process of innovation and how to create a culture that supports innovation.
Provides a quick reference to 100 tools that can be used to improve quality and speed. It valuable resource for anyone who wants to learn more about Lean Six Sigma.
Is the standard reference for project management. It provides a comprehensive overview of the project management process and the tools and techniques that can be used to manage projects successfully.
Provides a comprehensive overview of Kanban, a popular agile project management method. It covers the key concepts of Kanban and how to implement it in your own organization.
Provides a practical guide to Scrum, a popular agile project management method. It covers the key concepts of Scrum and how to implement it in your own organization.
This novel tells the story of a fictional IT team that is struggling to meet the demands of the business. It provides insights into the challenges of IT management and how to overcome them.
Provides a comprehensive guide to DevOps, a set of practices that can help organizations to improve their software development and delivery processes.

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