Process Improvement & Process Mapping Certification from Udemy

Accredited Process Improvement & Process Mapping Certification

Note: At the end of this course, students will obtain a certificate of completion from Udemy. Students also have the option to apply for free, optional, extra Lean (Six Sigma) examination and certification/badge + official credits. This external, free and optional examination/certification occurs outside the Udemy platform, requires registration (name, email and a link to your relevant Udemy certificate) and is offered by SSAA (Six Sigma Academy Amsterdam) which is an independent, academic-run training and certification institute with dual accreditation: (UK CPD and Dutch higher education BKO).

TWO AIMS

This course consist of two parts. In part one we will teach you process mapping /flowcharting so you can visualize a process. In the second part we will teach you process improvement techniques. We will teach you how to speed up a process, make a process more efficient, visualize and calculate this process efficiency and deal with risks in your process.

PROCESS MAPPING

In project management or business analysis, the ability to create process maps (also known as flowcharts) is considered to be a very important key skill for the business analyst aiming for process improvement. Those who master the skill of process mapping or flowcharting and can make a process map, can play a key role in projects by creating, manipulating and interpreting processes by means of process mapping / flowcharting.

PROCESS This course does not only teach you process mapping, but also teaches you how to use the process flowcharts and use them as a basis for process improvement. We teach you how to make the process more efficient.

THE COURSE

This course is accredited and taught by qualified university lecturers from Holland, UK and Austria (BKO accredited and our certificate is globally accepted).

This course is fun, practical, time efficient and will add a high demand skill to your set of business analysis skills. We will do the following during the course:

Learn to read a process map / flowchart.
Learn how to create a process map / flowchart.
Learn the benefits of a process map / flowchart.
Learn how to obtain high quality data for your process map/flowchart.
Learn the contrast between BPMN and classic process maps / flowcharts.
Learn how to use process mapping for process improvement.
Visualize process efficiency
Quantify process efficiency
Treat process risks, by preventing and softening the impact
Choose the right KPIs or Key Performance Indicators for your processes

We have trained and certified around 150,000 people worldwide in almost 180 countries with the following formula:

Keep things efficient by using tested, effective examples that are understood quickly.
Keep the lessons practical. What you learn is what you can apply immediately.
Keep the lessons engaging. We toss some fun elements in between the course (within limits).
Use plain and simple language and teaching approach that makes complicated content very very easy to absorb. We are so confident that all of you will be able to keep up, that we offer a 30 day money back guarantee.

Upon completion, you will earn 10 official CPD credits which is equal to 10 PDUs if you are trying to maintain a PMI license.

Thank you for your consideration.

Team SSAA

What's inside

Learning objectives

You will learn valuable project management skills, applicable in any project, in any sector.
You will learn to read and create process maps / flowcharts by hand and free software like a pro.
You will learn how to improve the process, quantify and visualize how efficient it is.

You will be able to add a very useful and highly demanded skill on your resume/cv without wasting much time, thanks to our efficient didactic method.
You will be able to demonstrate your process map / flow chart proficiency with a certificate.

You will learn valuable project management skills, applicable in any project, in any sector.
You will learn to read and create process maps / flowcharts by hand and free software like a pro.
You will learn how to improve the process, quantify and visualize how efficient it is.
You will be able to add a very useful and highly demanded skill on your resume/cv without wasting much time, thanks to our efficient didactic method.
You will be able to demonstrate your process map / flow chart proficiency with a certificate.

Syllabus

PROCESS MAPPING

Two sections: Process Mapping & Process Improvement

EXAMINATION AND CERTIFICATION PROCEDURE

So Many Words For Process Mapping | Process Mapping

Traffic lights

Read about what's good

what should give you pause

and possible dealbreakers

Teaches process mapping and flowcharting, which are key skills for business analysts aiming for process improvement in project management

Offers 10 official CPD credits upon completion, which is equivalent to 10 PDUs for maintaining a PMI license

Provides an option to apply for a free Lean Six Sigma examination and certification/badge offered by an independent, academic-run training institute

Explores techniques to speed up processes, enhance efficiency, visualize process efficiency, and manage risks, offering a comprehensive approach to process improvement

Accredited and taught by qualified university lecturers, which may add credibility to the certification for professional development

Uses Draw.io for flowcharting, which is a modern, free software, and this may be preferable to using older, proprietary software

Reviews summary

Practical process mapping & improvement

According to learners, this course provides a clear and simple introduction to process mapping and process improvement techniques. Students particularly appreciate the practical examples and focus on providing skills that can be immediately applied in a professional setting. Many highlight the valuable bonus of the free external SSAA certification as a significant benefit. Reviewers often describe the course as efficient and well-structured, making potentially complex topics easy to grasp. It is frequently recommended as a great starting point for those new to the field.

Gets straight to the point effectively.

"The course is efficient and doesn't waste time; it's straight to the point."

"I liked the concise nature of the lessons."

"Covered the essential topics without unnecessary filler."

An ideal starting point for newcomers.

"Perfect introduction to process mapping for someone new to the field."

"Great starting point to learn the basics of process improvement."

"Ideal for someone new to the subject or needing a solid foundation."

"As a beginner, I found this course easy to follow and very informative."

Free optional certification adds significant value.

"The SSAA certification adds significant value to the course."

"It's a great bonus to get the free external certification alongside the Udemy certificate."

"I loved the option for external certification; it makes the course stand out."

"Getting the extra Lean certification was a major benefit for my resume."

Makes complex topics easy to understand for beginners.

"The instructor explains everything clearly, making it easy to follow along."

"Very simple and easy to understand, especially the process mapping part."

"Breaks down complex ideas into bite-sized, manageable lessons."

"I found the explanations very clear, making it easy to grasp the concepts, even as a beginner."

Skills learned can be used immediately in practice.

"The practical examples were very helpful, showing exactly how to apply the concepts."

"What you learn is what you can apply immediately in your job."

"This course helped me confidently use process mapping techniques at work."

"I appreciated the focus on practical application; I could use the tools right away."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Process Improvement & Process Mapping Certification with these activities:

Review Project Management Fundamentals

Show steps

Reviewing project management fundamentals will provide a solid foundation for understanding how process improvement fits into broader project goals and methodologies.

Show steps

Review key project management concepts.
Identify the project lifecycle stages.
Understand the role of a project manager.

Map a Simple Personal Process

Show steps

Mapping a simple personal process, such as your morning routine or grocery shopping, will provide hands-on experience with process mapping techniques.

Show steps

Choose a simple personal process.
Identify the steps involved in the process.
Create a flowchart of the process.
Analyze the flowchart for potential improvements.

Read 'The Goal: A Process of Ongoing Improvement'

Show steps

Reading 'The Goal' will provide a practical understanding of identifying and addressing constraints in processes, a key aspect of process improvement.

View The Goal: A Process of Ongoing Improvement -... on Amazon

Show steps

Read the book 'The Goal'.
Identify the key principles of TOC.
Reflect on how TOC can be applied to process mapping.

Four other activities

Expand to see all activities and additional details

Show all seven activities

Practice Flowcharting with Draw.io

Show steps

Practicing flowcharting with Draw.io will improve your proficiency with the tool and allow you to create professional-looking process maps.

Show steps

Open Draw.io and create a new diagram.
Experiment with different flowchart symbols.
Create flowcharts for various scenarios.
Practice formatting and styling flowcharts.

Read 'Lean Thinking: Banish Waste and Create Wealth in Your Corporation'

Show steps

Reading 'Lean Thinking' will provide a deeper understanding of Lean principles and how they can be applied to process improvement initiatives.

View Lean Thinking on Amazon

Show steps

Read the book 'Lean Thinking'.
Identify the five principles of Lean Thinking.
Reflect on how Lean principles can be applied to process mapping.

Create a Process Improvement Presentation

Show steps

Creating a presentation on process improvement will solidify your understanding of the concepts and allow you to communicate them effectively.

Show steps

Choose a process improvement topic.
Research the topic thoroughly.
Create a presentation outline.
Develop the presentation slides.
Practice delivering the presentation.

Develop a Risk Assessment for a Process

Show steps

Developing a risk assessment for a process will help you understand how to identify and mitigate potential risks in process improvement initiatives.

Show steps

Choose a process to assess.
Identify potential risks in the process.
Assess the likelihood and impact of each risk.
Develop mitigation strategies for each risk.
Document the risk assessment in a report.

Career center

Learners who complete Process Improvement & Process Mapping Certification will develop knowledge and skills that may be useful to these careers:

Process Improvement Specialist

A process improvement specialist focuses on making business operations more efficient by analyzing existing systems. This course directly addresses the core responsibilities of a process improvement specialist, teaching process mapping and improvement techniques. It will help you to visualize a process, speed it up, make it more efficient, calculate process efficiency and deal with risks involved. The course covers how to obtain high-quality data for process mapping, as well as how to quantify and visualize process efficiency using flowcharts, which are essential skills for anyone in this specialist role.

See salaries and explore the career path for Process Improvement Specialist

Continuous Improvement Manager

A continuous improvement manager focuses on enhancing processes and eliminating inefficiencies within an organization. This course directly aligns with the core skills required for a continuous improvement manager by teaching various methods of process mapping and improvement. This includes learning how to visualize processes, optimize them for speed and efficiency, and manage related risks. The course provides practical techniques to analyze and enhance processes using flowcharts, which is essential for anyone responsible for continuous improvement initiatives. This course also will give you the tools to calculate process efficiency.

See salaries and explore the career path for Continuous Improvement Manager

Business Analyst

A business analyst identifies and solves business problems, often through process improvement. This course helps a business analyst learn to visualize processes by creating flowcharts and process maps, which is a key skill for this role. The course teaches how to use these maps to make processes more efficient, calculate process efficiency, and manage risks, all of which are crucial for a business analyst working to improve organizational performance. Additionally, this course will help you understand how to gather data to create process maps and choose Key Performance Indicators.

See salaries and explore the career path for Business Analyst

Operations Manager

An operations manager ensures smooth business operations by optimizing processes and managing resources. This course directly equips an operations manager with the ability to visualize process flows, improve efficiency, and reduce risks through process mapping techniques. In operations management, understanding how to speed up processes and calculate process efficiency using the techniques taught in the process mapping course is essential, and will be invaluable for any operations manager looking to streamline business functions. This course also helps with identifying Key Performance Indicators.

See salaries and explore the career path for Operations Manager

Project Manager

Project managers oversee projects from initiation to completion, often aiming for efficiency and risk management. This course provides necessary skills for a project manager by teaching how to read and create process maps, which are key elements in project planning and execution. Process mapping assists project managers in visualizing and improving processes, as well as managing risks, both of which are integral to successful project completion. Moreover, this course is especially helpful as it includes a discussion of Key Performance Indicators, which will help you track progress on projects.

See salaries and explore the career path for Project Manager

Management Consultant

Management consultants advise organizations on strategies to improve business performance, often involving process optimization. This course is valuable for any management consultant, as it teaches skills in process mapping which will allow you to visualize and improve business processes. The course also covers how to quantify process efficiency and manage risks, all of which are key aspects in consulting projects. Furthermore, the course teaches how to establish and measure Key Performance Indicators, which are crucial for management consultants who must evaluate the impact of their recommendations.

See salaries and explore the career path for Management Consultant

Quality Assurance Analyst

A quality assurance analyst is responsible for ensuring that products or services meet certain standards by analyzing processes. This course can be particularly useful for a quality assurance analyst by teaching how to visualize processes through process mapping. It will also help the QA analyst understand how to quantify process efficiency and treat process risks, which is critical in maintaining quality standards. The course’s training in using flowcharts to improve processes directly supports the work of a quality analyst who is often tasked with optimizing the flow and efficacy of business operations.

See salaries and explore the career path for Quality Assurance Analyst

Process Engineer

Process engineers design and optimize industrial processes, requiring a deep understanding of process flows. This course is highly beneficial for the process engineer as it will teach you how to visualize processes step by step, using flowcharts and process maps. The course will also help you improve the efficiency of a process, use KPIs, and mitigate risks. Process engineers will use the skills learned to design, analyze, and enhance industrial operations and production methods. The study of process mapping can be useful in ensuring a process runs smoothly and efficiently.

See salaries and explore the career path for Process Engineer

Lean Six Sigma Consultant

Lean Six Sigma consultants help organizations improve their processes by reducing waste and variation. While this course focuses on process mapping, it also includes elements that are very relevant to Lean Six Sigma. The course covers techniques in visualizing process efficiency and treating process risks using flowcharts, both of which are central to this method. The option for a Lean Six Sigma certification through the course makes it even more beneficial for aspiring or current Lean Six Sigma consultants. These skills build a strong base for future work as a Lean Six Sigma consultant.

See salaries and explore the career path for Lean Six Sigma Consultant

Data Analyst

A data analyst interprets data to identify trends and provide actionable insights to improve business processes. This course may be useful for a data analyst by teaching data collection skills needed to create accurate process maps. Data analysts will also benefit from learning how to use flowcharts to visualize process, quantify process efficiency and improve processes. This skill will help them identify bottlenecks and areas for improvement which will help them generate more insightful reports, especially in the areas of process efficiency.

See salaries and explore the career path for Data Analyst

Supply Chain Analyst

A supply chain analyst optimizes supply chain operations through data analysis and process improvement. This course may be useful for a supply chain analyst because it teaches process visualization through flowcharting, which is essential for mapping the steps of a supply chain. The course also will help you manage risk, improve processes, and choose the right Key Performance Indicators. Gaining an understanding of the tools used in process improvement will help any supply chain analyst become more effective at optimizing the flow of goods and services.

See salaries and explore the career path for Supply Chain Analyst

Healthcare Administrator

Healthcare administrators manage the operations of healthcare facilities, often implementing measures to improve patient care and efficiency. This course may be useful for a healthcare administrator by showing how to to map and visualize process flows, which can help improve efficiency and reduce risks in healthcare operations. This course specifically addresses the need for process improvements, covering how to speed up processes and calculate their efficiency, which are critical for administrators managing complex healthcare workflows. The course also discusses how to establish KPIs.

See salaries and explore the career path for Healthcare Administrator

Financial Analyst

Financial analysts use data to analyze financial performance and make recommendations to improve business operations. This course may be useful for financial analysts by introducing process mapping techniques, which help in understanding the flow of financial transactions and business processes. By learning to visualize processes through flowcharts and focusing on efficiency, the financial analyst can become better equipped to identify areas of potential cost savings or revenue enhancement that may not be obvious using a purely financial approach. This course also introduces the idea of KPIs.

See salaries and explore the career path for Financial Analyst

Human Resources Specialist

A human resources specialist manages employee-related processes, such as recruitment and onboarding. This course may be useful for a human resources specialist because it teaches how to create process maps and flowcharts, allowing a better understanding of the steps involved in HR procedures. By visualizing these processes, the human resources specialist will find it easier to identify inefficiencies, streamline workflows, and address risks in the HR department. In addition, the course will provide useful information about Key Performance Indicators.

See salaries and explore the career path for Human Resources Specialist

Software Developer

Software developers are involved in designing, coding, and testing software systems. This course may be useful for a software developer by introducing the concept of process mapping. Although a software developer may not deal with physical processes, understanding how to map out complex systems might be beneficial to a software developer who is designing the logical flow of software systems. This course introduces concepts in streamlining processes, which may give a software developer new ideas for improving software design and development.

See salaries and explore the career path for Software Developer

Process Improvement & Process Mapping Certification

What's inside

Learning objectives

Syllabus

Traffic lights

Save this course

Reviews summary

Practical process mapping & improvement

Activities

Career center

Reading list

Share

Similar courses