Developing Clinical Empathy

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more The course is suitable for anybody engaged in healthcare who interacts with patients and would like to develop their empathic practice. This may include undergraduate students undertaking medical or healthcare-focused degrees, or even those looking to work in healthcare or applying to study healthcare qualifications. The learning outcomes for this course are transferable across all healthcare specialities and can be applied worldwide regardless of the type of the health care system. If you’re a healthcare professional, you may find it useful to upgrade this course to support your continuing professional development (CPD). By upgrading, you’ll be able to take this course at your own pace and revisit the material at any time in future. Once you complete the course, you’ll receive a Certificate of Achievement as evidence of your CPD. This includes details of what you learnt and the number of learning hours required. You can use the hashtag #FLempathy to talk about this course on social media.

• What is empathy?
• The importance of empathy in healthcare
• Empathetic opportunities and responses
• The challenges of showing empathy
• Building resilience