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A/Professor Iain Hay

The second course of the specialization EVALUATING PROBLEMS will show you how humans think and how to utilize different disciplinary approaches to tackle problems more effectively. It advances your knowledge of your own field by teaching you to look at it in new ways.

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The second course of the specialization EVALUATING PROBLEMS will show you how humans think and how to utilize different disciplinary approaches to tackle problems more effectively. It advances your knowledge of your own field by teaching you to look at it in new ways.

EVALUATING PROBLEMS is constructed in the following way: Week I. “Thinking about Thinking” – How problem solving evolved in nature, how the mechanics of our brains work, and the psychological biases that can emerge when we think. Week II. “Philosophy, Science, and Problem Solving” – How humans have historically approached problem solving, from ancient times to the present. Week III. “Approaching Problems in the Natural Sciences” – How people in the natural sciences deconstruct problems. Week IV. “Statistics and Problem Solving” – How statistics can be used to evaluate problems and think critically. Week V. “Approaching Problems in the Humanities” – How people in the social sciences and humanities deconstruct problems. Week VI. “Evaluating the Anthropocene” – How to evaluate the problems of the Anthropocene.

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Syllabus

The Evolution of Problem Solving
Welcome to the second course of our specialisation on solving complex problems! In this module, we will introduce you to modes of thinking, how our capacity for thinking has evolved, and the blindspots that can still arise out of our fragile, blindly evolved, mammalian brains.
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Philosophy, Science, and Problem Solving
In this module we shall explore how human cultures evaluate complex problems, taking in global perspectives from history, looking at modern science, and examining cases where contemplation of problems go beyond science into the field of ethics and society.
Approaching Problems in the Natural Sciences
This module will look at how we evaluate problems in the sciences in its various branches, and contemplate how these methods may lend themselves to our own approach to complex problems.
Statistics and Problem Solving
In this module we will examine the very important role that statistics play in evaluating complex problems and certain skills and approaches that can be utilised in our own domains.
Approaching Problems in the Humanities
In this module, we will examine the similarities and differences regarding how we approach complex problems in different areas of the humanities. Given the extreme complexity of human society, a multi-faceted approach is not surprising, but we shall also examine the common threads that run through all approaches.
Evaluating the Anthropocene
In this module, we shall apply what we've learned to our examination of complex problems in the Anthropocene. In such an age and in such a tangled system an increasingly transdisciplinary approach is required to make the right judgements and arrive at the best solutions.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines the evolution and biological underpinnings of problem solving, brain mechanics, and psychological biases in human thinking
Provides a historical perspective on problem solving from ancient times to the present, spanning philosophy and science
Introduces students to diverse approaches to problem evaluation in natural sciences, social sciences, and the humanities
Covers statistical methods for problem evaluation and critical thinking
Emphasizes transdisciplinary problem-solving techniques for addressing complex issues in the Anthropocene era
Designed to complement other courses in the EVALUATING PROBLEMS specialization, offering a comprehensive approach

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Reviews summary

Thought-provoking course on problem evaluation

Learners say this course encourages reflection and is well-designed with clear presentations. While one learner criticized peer-grading, most learners found the material impressive and appreciated different perspectives to evaluating complex problems.
Clear and engaging presentations.
"Wonderfully designed with easy understanding presentations"
Promotes deep thinking.
"Opens up our mind to understand and evaluate problems caused by various disciplines"
"It allows us to truly reflect on the problem we set in course 1 and to develop new areas of knowledge"
Considers multiple approaches to problem-solving.
"The course has well covered with different perspectives of evaluating problems holistically"
"Special emphasis of adopting traditional, statistical, scientific and humanistic approaches are shared in the course"
Valuable and thought-provoking.
"The material is very impressive"
"I really liked it"
Can be delayed and unreliable.
"5 star for the course and 1 star for the delay in peer reviews"
"I must have scored over thirty assignments before my own assignment got scored"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Evaluating Problems with these activities:
Review human cognition and psychology
Understand the fundamental principles of human cognition and psychology to prepare for the course's focus on problem-solving and decision-making.
Browse courses on Human Cognition
Show steps
  • Review introductory textbooks or articles on human cognition
  • Summarize key concepts and theories related to perception, attention, memory, and learning
  • Create a mind map or outline of the main topics covered
Read "Thinking, Fast and Slow" by Daniel Kahneman
Gain insights into the two systems of thinking and how they influence problem-solving and decision-making.
Show steps
  • Read the book thoroughly, taking notes on key concepts
  • Identify examples from your own experience that illustrate the different thinking systems
  • Write a summary or review of the book's main arguments
Develop a problem-solving strategy
Create a personalized problem-solving strategy that aligns with your individual strengths and weaknesses.
Show steps
  • Reflect on your past problem-solving experiences and identify successful approaches
  • Research different problem-solving methods and techniques
  • Design a step-by-step process that incorporates effective strategies
  • Write down your problem-solving strategy for future reference
Four other activities
Expand to see all activities and additional details
Show all seven activities
Solve practice problems
Practice applying problem-solving techniques to various scenarios to improve your skills and confidence.
Show steps
  • Find online platforms or textbooks with practice problems
  • Work through the problems systematically, using your problem-solving strategy
  • Analyze your solutions and identify areas for improvement
Attend online workshops on problem-solving
Participate in guided workshops led by experts to enhance your problem-solving skills and knowledge.
Show steps
  • Search for online workshops or webinars on problem-solving
  • Register for workshops that align with your learning goals
  • Actively participate in the workshops and ask questions
Join a study group
Collaborate with peers to discuss problem-solving approaches, share insights, and provide support.
Show steps
  • Find classmates or colleagues with similar interests
  • Establish a regular meeting schedule
  • Discuss problem-solving techniques, case studies, and assignments
Develop a case study analysis
Apply your problem-solving skills to a real-world case study to enhance your critical thinking and decision-making abilities.
Show steps
  • Select a case study that aligns with the course content
  • Analyze the case study using the problem-solving strategy you developed
  • Write a report or presentation that summarizes your analysis and recommendations

Career center

Learners who complete Evaluating Problems will develop knowledge and skills that may be useful to these careers:
Natural Sciences Manager
A Natural Sciences Manager plans, organizes, coordinates, and directs research and development activities in the natural sciences. You will lead and manage scientists and other professionals in research and development projects. You will also prepare research proposals, secure funding, and manage budgets. The Evaluating Problems course can help you succeed in this role by providing you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Natural Sciences Manager.
Research Scientist
A Research Scientist conducts research and experiments to advance knowledge in a particular field of science. You will design and conduct experiments, collect and analyze data, and write research papers. You may also work with other scientists and engineers to develop new products or technologies. The Evaluating Problems course can help you succeed in this role by providing you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Research Scientist.
Science Teacher
A Science Teacher teaches science to students at the elementary, middle, or high school level. You will develop and deliver lesson plans, grade assignments, and assess student learning. You will also work with other teachers and administrators to ensure that students are receiving a quality education. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Science Teacher.
Science Writer
A Science Writer writes and edits articles, books, and other materials about science and technology. You will research and write about scientific discoveries, new technologies, and other topics of interest to the public. You may also work with scientists and engineers to develop educational materials. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Science Writer.
Policy Analyst
A Policy Analyst researches and analyzes public policy issues. You will write reports and make recommendations to government officials and other decision-makers. You may also work with stakeholders to develop and implement public policy. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Policy Analyst.
Management Consultant
A Management Consultant advises businesses and organizations on how to improve their performance. You will work with clients to identify and solve problems, develop strategies, and implement change. You may also provide training and development to employees. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Management Consultant.
Data Analyst
A Data Analyst collects, analyzes, and interprets data to help businesses and organizations make better decisions. You will use statistical techniques to identify trends and patterns in data. You may also develop data visualization tools to help others understand data. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Data Analyst.
Business Analyst
A Business Analyst analyzes business processes and systems to identify opportunities for improvement. You may recommend changes to processes, systems, or policies to improve efficiency and effectiveness. You may also work with stakeholders to develop and implement new business solutions. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Business Analyst.
Software Engineer
A Software Engineer designs, develops, and maintains software applications. You may work on a variety of projects, from small personal apps to large enterprise systems. You will use programming languages and tools to write code that meets the needs of users. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Software Engineer.
Web Developer
A Web Developer designs and develops websites and web applications. You will use programming languages and tools to create websites that are visually appealing, user-friendly, and functional. You may also work on the back-end of websites, developing databases and other systems. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Web Developer.
UX Designer
A UX Designer designs and evaluates user experiences for websites, apps, and other digital products. You will work with other designers, engineers, and product managers to create products that are easy to use and enjoyable. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a UX Designer.
Product Manager
A Product Manager is responsible for the development and launch of new products. You will work with engineers, designers, and marketers to define product requirements, develop marketing strategies, and launch products to market. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Product Manager.
Project Manager
A Project Manager plans and executes projects. You will work with stakeholders to define project goals, develop project plans, and manage project resources. You will also track project progress and make adjustments as needed. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Project Manager.
Operations Manager
An Operations Manager plans and executes the day-to-day operations of a business. You will work with employees to ensure that products and services are produced and delivered efficiently. You will also develop and implement policies and procedures to improve operational efficiency. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as an Operations Manager.
Financial Analyst
A Financial Analyst analyzes financial data to make investment recommendations. You will use financial models and other tools to evaluate the financial performance of companies and make recommendations to clients. The Evaluating Problems course can be useful to you in this role, as it will provide you with a strong foundation in problem-solving, critical thinking, and research methods. The course's modules on statistics and problem-solving will be particularly relevant to your work as a Financial Analyst.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Evaluating Problems.
This handbook provides a comprehensive overview of the latest research on thinking and reasoning, covering a wide range of topics from cognitive development to decision making.
Provides a comprehensive overview of the cognitive processes involved in thinking and problem solving, with a focus on the role of intelligence and creativity.
This classic work provides a foundational understanding of the nature of problem solving, with a focus on the role of heuristics and biases in human decision making.
Offers a practical guide to problem solving, with a focus on developing critical thinking skills and strategies for tackling complex problems.

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