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Baba Oyewole and Helen Hicks

Welcome to Workplace Productivity: Supporting Others Through Change

Change is inevitable in the workplace, and navigating it effectively is essential for maintaining productivity and morale. This course is designed to equip you with the tools, strategies, and confidence to support your team and organization through periods of transition. Whether you're leading a team or contributing as an individual, this course will empower you to handle change with resilience, empathy, and effectiveness.

Who Should Take This Course?

Read more

Welcome to Workplace Productivity: Supporting Others Through Change

Change is inevitable in the workplace, and navigating it effectively is essential for maintaining productivity and morale. This course is designed to equip you with the tools, strategies, and confidence to support your team and organization through periods of transition. Whether you're leading a team or contributing as an individual, this course will empower you to handle change with resilience, empathy, and effectiveness.

Who Should Take This Course?

This course is ideal for professionals who work in dynamic environments where change is frequent. If you're a team leader, director, senior manager, manager, HR professional, project manager, or consultant—or simply want to enhance your ability to support others through change—this course is for you. It's also perfect for small business owners, workplace mentors, and corporate trainers who want to help their teams thrive during challenging times.

What You'll Learn:

  • Understand the fundamentals of change management and its impact.

  • Build resilience and adaptability in yourself and others.

  • Support team members with empathy and clear communication.

  • Manage time, prioritize tasks, and maintain productivity during transitions.

  • Learn stress management techniques for healthier work environments.

  • Strengthen collaboration and teamwork during periods of uncertainty.

  • Use practical strategies and skills to navigate workplace challenges with confidence.

Join us to master the art of supporting others through change and become a productivity powerhouse in any workplace.

Change is the ONE thing we can count on in life, especially in work.

We look forward to helping You, Your team, Your Organization master the skills to navigate it effectively.

Best regards,

Helen and Baba

Enroll now

What's inside

Learning objectives

  • Understanding change management: learn the fundamentals of navigating and managing workplace change effectively.
  • Building resilience: develop strategies to maintain productivity and adaptability during uncertainty.
  • Supporting team members: gain skills to help colleagues feel supported and valued during transitions.
  • Effective communication: master clear, empathetic communication during times of change.
  • Time management during change: learn to prioritize and manage tasks efficiently when facing disruption.
  • Stress management: techniques for reducing stress and fostering a healthy work environment.

Syllabus

Introduction
The Individual
The Individual and The Organisation
Understanding Workplace Anxiety
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Develops strategies for managing change-related anxiety, which is a common challenge in evolving workplaces
Explores leadership's role in managing change and anxiety, which is essential for guiding teams through transitions
Examines employee assistance programs, which are valuable resources for supporting employees during organizational shifts
Teaches cognitive behavioral techniques and mindfulness practices, which can help foster calm and resilience
Covers ways to manage anxiety in the workplace due to changes, redundancy, or job loss risk, which are relevant concerns
Requires learners to create a personal change management plan, which may require additional self-reflection and planning

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Reviews summary

Practical support for workplace change

According to learners, this course provides practical strategies and actionable steps for effectively supporting others through workplace change. Many reviewers highlight the course's focus on the human element, emphasizing communication, empathy, and emotional resilience, finding these aspects particularly insightful and valuable for leadership roles. Students frequently praise the clear, engaging, and knowledgeable instructors and the well-organized, bite-sized lessons which make the content easy to digest and directly applicable. While widely seen as extremely helpful and a must for leadership by many, some reviewers with prior experience found the content basic or high-level, suggesting it is better suited as an introduction for those new to the topic rather than offering advanced techniques for complex change initiatives. Overall, it is considered a highly positive and timely course.
Well-organized into easy-to-digest lessons.
"The structure is logical."
"The modules are well-organized into bite-sized lessons, making it easy to digest."
"The bite-sized lessons make it easy to fit into a busy schedule."
"The course is easy to follow..."
Instructors are clear, engaging, and knowledgeable.
"The instructors were clear, engaging, and knowledgeable."
"The instructors are great and the content is well-structured."
"The lecturers are engaging."
"Instructors are top-notch."
Strong emphasis on empathy, communication, resilience.
"The focus on communication and empathy was particularly insightful."
"It goes beyond just 'managing change' and really focuses on the human element – empathy, communication, support."
"The focus on the human side of change is its greatest strength."
"The emphasis on empathy and clear communication is spot on."
Offers applicable tools and actionable steps.
"The practical strategies provided were easy to understand and implement."
"This course provided actionable steps I could use immediately. Very relevant."
"It's practical, empathetic, and directly applicable."
"This course is a must for anyone in a leadership role. It provides practical, implementable strategies..."
Most beneficial for those new to the topic/role.
"While the intent is good, I was hoping for more in-depth strategies... for experienced professionals, it might not add much value."
"The content is too superficial and lacks the depth required... Felt like a '入門' (introductory) level course..."
"Better suited for someone who needs an introduction to the topic rather than someone looking for advanced techniques."
"It's a foundational course... very good for managers or anyone new to this responsibility."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Workplace Productivity - Supporting Others Through Change with these activities:
Review 'Leading Change' by John Kotter
Gain a deeper understanding of change management principles by reviewing a classic text.
Show steps
  • Obtain a copy of 'Leading Change' by John Kotter.
  • Read the book, focusing on the 8-step change process.
  • Relate the concepts to the course syllabus.
  • Identify how to apply these steps in your workplace.
Review Communication Strategies
Strengthen your understanding of communication strategies to better support team members during change.
Browse courses on Effective Communication
Show steps
  • Review notes on effective communication techniques.
  • Practice active listening skills.
  • Research different communication styles.
Develop a Personal Change Management Plan
Apply course concepts by creating a personal change management plan to navigate future transitions.
Show steps
  • Identify a potential change in your work or personal life.
  • Apply the strategies learned in the course to create a plan.
  • Document the steps and resources needed.
  • Reflect on the process and adjust the plan as needed.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create a Presentation on Supporting Others Through Change
Solidify your understanding by creating a presentation that summarizes key strategies for supporting others.
Show steps
  • Outline the key topics from the course.
  • Develop slides with clear and concise information.
  • Include real-world examples and case studies.
  • Practice delivering the presentation.
Review 'Resilient: How to Grow an Unshakable Core of Calm, Strength, and Happiness' by Rick Hanson
Learn techniques for building personal resilience to better support yourself and others during change.
Show steps
  • Obtain a copy of 'Resilient' by Rick Hanson.
  • Read the book, focusing on the resilience-building techniques.
  • Practice the techniques in your daily life.
  • Reflect on the impact of these techniques on your well-being.
Volunteer at a Local Organization Undergoing Change
Apply your knowledge by volunteering at an organization experiencing change and supporting their team.
Show steps
  • Identify a local organization undergoing a transition.
  • Offer your support in areas such as communication or training.
  • Observe the challenges and successes of the change process.
  • Reflect on your experience and identify lessons learned.
Mentor a Colleague Through a Workplace Change
Reinforce your learning by mentoring a colleague who is navigating a workplace change.
Show steps
  • Identify a colleague who is experiencing a change.
  • Offer your support and guidance.
  • Apply the strategies learned in the course to help them.
  • Reflect on the experience and identify areas for improvement.

Career center

Learners who complete Workplace Productivity - Supporting Others Through Change will develop knowledge and skills that may be useful to these careers:
Team Leader
A Team Leader guides their team through various challenges, including organizational changes. This course helps Team Leaders understand how to support their team members effectively during transitions. The course covers change management fundamentals, strategies for building resilience, and methods for fostering open communication. Through modules on managing anxiety, developing a growth mindset, and creating a supportive environment, Team Leaders can learn to navigate workplace uncertainties with confidence. One must have a good understanding of change management to succeed as a Team Leader, and this course provides such an understanding.
Change Management Consultant
The role of a Change Management Consultant focuses on guiding organizations and their employees through periods of transition. Consultants assess the impact of changes, develop strategies to mitigate resistance, and implement plans to ensure smooth adoption. This course helps build a foundation for this career by providing an understanding of change management fundamentals, strategies for managing anxiety, and methods for fostering adaptability. With its focus on supporting others through change, the course equips aspiring Change Management Consultants with practical skills to navigate workplace challenges with confidence and help teams thrive during transitions. The course's insights into building resilience, communicating effectively, and creating a supportive environment are directly applicable to the consulting work in this role.
Organizational Development Specialist
Organizational Development Specialists focus on improving organizational effectiveness by implementing strategies to manage change and enhance employee engagement. This course helps Organizational Development Specialists develop a comprehensive understanding of change management principles and techniques for supporting employees through transitions. The course emphasizes building resilience, managing anxiety, and fostering a positive outlook during change. Organizational Development Specialists can use this course to enhance their skills in creating a supportive workplace environment and promoting continuous learning and development. One who takes this course will be better prepared for a career as an Organizational Development Specialist.
Employee Relations Manager
An Employee Relations Manager mediates disputes and ensures fair treatment during organizational changes. This course helps Employee Relations Managers develop the skills to support employees through transitions effectively. The course covers key topics such as understanding workplace anxiety, communicating effectively during uncertainty, and building emotional resilience. Employee Relations Managers can use the course's strategies to foster a supportive workplace environment and address employee concerns with empathy and understanding. Employee Relations Managers should have a strong understanding of employee relations, and this course can provide the foundation.
Human Resources Generalist
A Human Resources Generalist handles a wide range of responsibilities, including employee relations, training, and change management initiatives. This course helps develop skills crucial for managing change within the organization and supporting employees through transitions. The course's sections on understanding workplace anxiety, building emotional resilience, and creating a supportive work environment offer practical strategies for HR Generalists to improve employee well-being and productivity. Human Resources Generalists benefit from the course's emphasis on effective communication and supporting team members, enabling them to navigate workplace challenges with empathy and effectiveness. One who wishes to become a Human Resources Generalist should enroll in this course.
Training and Development Specialist
Training and Development Specialists design and deliver programs that help employees adapt to new processes and technologies. This course helps Training and Development Specialists enhance their ability to support employees through change by providing insights into change management principles and techniques for building resilience. The course covers topics such as understanding workplace anxiety, fostering adaptability, and communicating effectively during transitions. Training and Development Specialists can apply the course's strategies to create effective training programs that equip employees with the skills and mindset needed to thrive in changing environments. This is a valuable course for a Training and Development Specialist.
Wellness Coordinator
Wellness Coordinators promote employee well-being and support a healthy work environment, especially during times of organizational change. This course helps Wellness Coordinators develop the skills to support employees through transitions by addressing key topics such as understanding workplace anxiety, stress management, and building emotional resilience. Wellness Coordinators can implement the course's insights to create wellness programs that help employees manage stress and maintain a positive outlook during change. Wellness Coordinators should know how to help people cope with anxiety, and this course addresses just that.
Workplace Mediator
Workplace Mediators facilitate conflict resolution and promote positive communication during organizational changes. The course helps Workplace Mediators develop the skills to support employees through transitions effectively by addressing key topics such as understanding workplace anxiety, communicating effectively during uncertainty, and building emotional resilience. Workplace Mediators can apply the course's strategies to foster a supportive workplace environment and address employee concerns with empathy and understanding. The course can help one get a sense of what it is like to be a Workplace Mediator.
Project Manager
Project Managers are often at the forefront of implementing organizational changes, making it crucial to understand how to manage transitions effectively. This course helps equip Project Managers with the tools to support their teams through change by providing insights into change management fundamentals, resilience-building strategies, and effective communication techniques. The course's focus on time management during change, stress management, and fostering collaboration provides Project Managers with practical skills to keep projects on track while supporting team members' well-being. This course would set up a Project Manager for success, and it would behoove one to enroll if they desire this role.
Corporate Trainer
A Corporate Trainer develops and delivers training programs to enhance employee skills and knowledge. This course helps Corporate Trainers enhance their ability to support employees through change by providing insights into change management principles and techniques for building resilience. The course covers topics such as understanding workplace anxiety, fostering adaptability, and communicating effectively during transitions. Corporate Trainers can apply the course's strategies to design effective training programs that equip employees with the skills and mindset needed to thrive in changing environments. Corporate Trainers should know what this course teaches.
Management Consultant
Management Consultants advise organizations on how to improve their performance and efficiency, often involving the implementation of significant changes. This course helps Management Consultants develop a deeper understanding of change management principles and how to support employees through transitions. The course addresses critical topics such as managing anxiety, building resilience, and fostering a supportive work environment. Management Consultants can apply the course's insights to develop effective change management strategies that minimize resistance and maximize employee engagement. The better the understanding of change management, the more successful one can be as a Management Consultant.
Executive Coach
Executive Coaches work with leaders to improve their performance and navigate organizational challenges, including periods of significant change. This course helps Executive Coaches develop the skills to support leaders effectively during transitions. The course covers change management fundamentals, building resilience, and fostering a growth mindset. Executive Coaches can apply the course's insights to help leaders manage their own anxiety and support their teams through change with empathy and confidence. The best Executive Coaches know change management well, and this course would be helpful in this regard.
Career Counselor
Career Counselors assist individuals in making career decisions and managing career transitions. This course may help Career Counselors support their clients through times of workplace change by providing insights into change management and strategies for building resilience. Career Counselors can use the course's content to help their clients develop a growth mindset and effectively manage anxiety related to job loss or career shifts. The course's focus on communication skills and creating a personal change management plan can further benefit Career Counselors in guiding their clients. Career Counselors should know the best strategies for career progression, and this course may prove helpful to some.
Business Analyst
Business Analysts are often involved in analyzing the impact of proposed changes and developing plans to implement them effectively. This course may help Business Analysts enhance their understanding of change management principles and techniques for supporting employees through transitions. The course addresses topics such as time management during change, communication skills for managing uncertainty, and fostering an adaptable organizational culture. Business Analysts can use this course to develop strategies for minimizing disruption and ensuring smooth adoption of new processes and technologies. One who aspires to become a Business Analyst may find insight in this course.
Life Coach
Life Coaches guide individuals through personal and professional growth, including navigating significant life changes. The course may help Life Coaches by providing strategies for building resilience, managing anxiety, and fostering a positive outlook during transitions. Life Coaches can use the course's insights to support their clients in developing a growth mindset and creating personal change management plans. The course's emphasis on communication skills and creating a supportive environment can further enhance the ability of Life Coaches to guide their clients through change. Not all Life Coaches understand change management, but the best ones do, making the course valuable.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Workplace Productivity - Supporting Others Through Change.
Provides practical techniques for building resilience, which crucial skill for navigating change. It focuses on developing inner strengths and coping mechanisms to handle stress and uncertainty. Reading this book will complement the course's focus on stress management and emotional resilience. It valuable resource for personal development and well-being.

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