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Stephen Tracy

Let's face it, businesses need to move fast today to maintain a competitive edge, and the importance of making data-driven decisions is now a requirement for any business to survive. Possession of basic knowledge and skills in market research is quickly becoming the norm for everyone across the business, not just those who have "research" in their title. Whether you work in marketing, finances, HR, or even if you're a student preparing to enter the workforce, understanding how to design and execute market research is essential.

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Let's face it, businesses need to move fast today to maintain a competitive edge, and the importance of making data-driven decisions is now a requirement for any business to survive. Possession of basic knowledge and skills in market research is quickly becoming the norm for everyone across the business, not just those who have "research" in their title. Whether you work in marketing, finances, HR, or even if you're a student preparing to enter the workforce, understanding how to design and execute market research is essential.

I designed this course based on more than 10 years of knowledge and experience working directly in the research industry. I've worked in both the buy and sell-side of research, and so I understand the challenges people face when trying to get answers to their key business questions through market research.

This course focuses on one specific type of research, which is online market research where you collect data through mobile or web-based surveys. Online research can get you scaled data fast, but small mistakes in your research design can have huge implications for data quality.

Over the courses of 30+ lectures and 6 hours of on-demand video training, we'll cover everything you need to know in order to become an online market research PRO, including:

  • What are the different types of market research, and how is quant online research different

  • How to unpack your research objective

  • Questionnaire design

  • Survey programming

  • Conducting fieldwork

  • Data cleaning and processing

  • Data analysis and interpretation

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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches essential knowledge and skills for professionals in various business fields beyond those with "research" in their job title
Focuses on the specific and valuable type of online market research, providing targeted knowledge for specific business needs
Emphasizes avoiding small mistakes in research design that can significantly impact data quality, highlighting the importance of precision
Provides step-by-step guidance through the entire online market research process, ensuring comprehensive understanding
Leverages the instructor's extensive industry experience, offering practical insights and real-world applications
Requires no prior knowledge in market research, making it accessible to beginners

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in A Complete Introduction to Online Market Research with these activities:
Read 'Online Market Research' by Bryan and Joyce
This book covers the basics of online market research, including survey design, data collection, and analysis.
Show steps
  • Read the book
  • Take notes on the key concepts
  • Complete the exercises at the end of each chapter
Attend a workshop on online market research
Attending a workshop on online market research will give you the opportunity to learn from experts and network with other professionals.
Show steps
  • Find a workshop on online market research
  • Register for the workshop
  • Attend the workshop
Design effective market research questionnaires
Develop strong questionnaire design skills by engaging in practical exercises that reinforce the concepts taught in the course.
Browse courses on Questionnaire Design
Show steps
  • Create a questionnaire outline that aligns with your research objectives
  • Develop clear and concise questions that capture relevant data
  • Test and iterate your questionnaire to ensure clarity and effectiveness
Six other activities
Expand to see all activities and additional details
Show all nine activities
Review survey design
Reviewing survey design best practices will ensure you design effective online surveys.
Browse courses on Survey Design
Show steps
  • Read a book or article on survey design
  • Take an online course or workshop on survey design
  • Create a practice survey
  • Get feedback on your practice survey from a colleague or friend
Practice writing survey questions
Practicing writing survey questions will help you develop well-worded questions that will get you the data you need.
Browse courses on Survey Design
Show steps
  • Generate a list of research questions
  • Transform research questions into clear and concise survey questions
  • Review your survey questions for clarity and bias
  • Get feedback on your survey questions from a colleague or friend
Follow a tutorial on survey programming
Following a tutorial on survey programming will help you learn how to use a survey tool to create and deploy your surveys.
Show steps
  • Choose a survey tool
  • Find a tutorial on survey programming for your chosen tool
  • Follow the tutorial step-by-step to create a practice survey
Conduct a small-scale online survey
Conducting a small-scale online survey gives you experience designing, implementing, and analyzing an online survey.
Browse courses on Market Research
Show steps
  • Identify a research question
  • Develop a survey
  • Collect data
  • Analyze the data
  • Write a report on your findings
Participate in a market research competition
Participating in a market research competition puts your skills to the test and allows you to learn from others.
Browse courses on Market Research
Show steps
  • Find a market research competition
  • Develop a research proposal
  • Conduct your research
  • Analyze your data
  • Write a report on your findings
Develop a mock online market research survey
Gain practical experience in designing and developing a comprehensive online market research survey by simulating the real-world research process.
Browse courses on Online Surveys
Show steps
  • Identify a research question and define the target audience
  • Design the survey layout and structure
  • Program the survey using an online survey tool
  • Review and revise the survey for clarity and efficiency
  • Pre-test the survey to gather feedback and make necessary adjustments

Career center

Learners who complete A Complete Introduction to Online Market Research will develop knowledge and skills that may be useful to these careers:
Market Research Analyst
Market Research Analysts are responsible for conducting market research, which includes designing and executing surveys, analyzing data, and providing insights to clients. This course may help you develop the skills necessary to succeed as a Market Research Analyst. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which is a common method used by Market Research Analysts.
Market Research Consultant
Market Research Consultants provide expertise on market research to clients, helping them to make informed decisions about their products and services. This course may help you develop the skills necessary to succeed as a Market Research Consultant. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which is a common method used by Market Research Consultants.
Director of Marketing Research
Directors of Marketing Research are responsible for overseeing the market research function within an organization. This course may help you develop the skills necessary to succeed as a Director of Marketing Research. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which is a common method used by Directors of Marketing Research.
Marketing Analyst
Marketing Analysts use data to help businesses make informed decisions about their marketing strategies. This course may help you develop the skills necessary to succeed as a Marketing Analyst. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which is a common method used by Marketing Analysts.
Product Manager
Product Managers are responsible for managing the development and launch of new products. This course may help you develop the skills necessary to succeed as a Product Manager. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which can be used to gather feedback on new products.
Business Analyst
Business Analysts use data to help businesses improve their operations. This course may help you develop the skills necessary to succeed as a Business Analyst. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which can be used to gather data on business processes.
Data Analyst
Data Analysts use data to help businesses make informed decisions. This course may help you develop the skills necessary to succeed as a Data Analyst. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which is a common method used by Data Analysts.
UX Researcher
UX Researchers use research methods to improve the user experience of websites and other digital products. This course may help you develop the skills necessary to succeed as a UX Researcher. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which is a common method used by UX Researchers.
Customer Insights Manager
Customer Insights Managers are responsible for gathering and analyzing customer data to help businesses make informed decisions. This course may help you develop the skills necessary to succeed as a Customer Insights Manager. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which is a common method used by Customer Insights Managers.
Quantitative Researcher
Quantitative Researchers use statistical methods to analyze data. This course may help you develop the skills necessary to succeed as a Quantitative Researcher. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which is a common method used by Quantitative Researchers.
Survey Researcher
Survey Researchers design and execute surveys to collect data. This course may help you develop the skills necessary to succeed as a Survey Researcher. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys.
Market Research Interviewer
Market Research Interviewers conduct interviews to collect data. This course may help you develop the skills necessary to succeed as a Market Research Interviewer. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which can be used to gather qualitative data.
Data Scientist
Data Scientists use data to solve business problems. This course may help you develop the skills necessary to succeed as a Data Scientist. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which is a common method used by Data Scientists.
Product Owner
Product Owners are responsible for managing the development of new products. This course may help you develop the skills necessary to succeed as a Product Owner. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which can be used to gather feedback on new products.
Operations Research Analyst
Operations Research Analysts use mathematical and statistical methods to improve the efficiency of business operations. This course may help you develop the skills necessary to succeed as an Operations Research Analyst. Specifically, the course's focus on online market research will help you build a foundation in the design and execution of online surveys, which can be used to gather data on business processes.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in A Complete Introduction to Online Market Research.
Provides a comprehensive guide to market research best practices. It covers topics such as research design, data collection, and analysis.
Provides a comprehensive introduction to marketing research. It covers topics such as research design, data collection, and analysis.
Provides an introduction to marketing analytics using Microsoft Excel. It covers topics such as data analysis, data visualization, and data mining.
Provides a comprehensive overview of research data analysis using IBM SPSS Statistics. It covers topics such as data analysis, data visualization, and data mining.
Provides a practical approach to digital marketing. It covers topics such as content marketing, SEO, and social media marketing.
Provides a strategic approach to social media marketing. It covers topics such as social media strategy, content marketing, and social media analytics.

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