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Ashish Jha
Improving access to healthcare is only as useful as the quality of care provided. Many agree that quality is important – but what is it? How do we define it? How do we measure it? And most importantly, how might we make it better?
Read more
Improving access to healthcare is only as useful as the quality of care provided. Many agree that quality is important – but what is it? How do we define it? How do we measure it? And most importantly, how might we make it better?
Read more
Improving access to healthcare is only as useful as the quality of care provided. Many agree that quality is important – but what is it? How do we define it? How do we measure it? And most importantly, how might we make it better?
The course is designed for those who care about health and healthcare and wish to learn more about how to measure and improve that care – for themselves, for their institutions, or for their countries. Each session will be interactive and provide concrete tools that students can use. We will empower you to raise questions, propose concrete solutions, and promote change.
We have assembled leading thinkers from around the globe – not only people who are experts – but people with real, hands-on experience running organizations, hospitals, and ministries of health. So join us – whether you are a physician, nurse, or other healthcare provider, if you are a student of medicine, public health, or health policy, or a patient who simply cares about getting good care – this course is for you.
Register for this course and see more details by visiting:
OpenCourser.com/course/fsraky/improving
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What's inside
Learning objectives
- The relationship between quality and population health
- A framework for understanding and thinking about healthcare quality
- Approaches to quality measurement
- The role of information and communication technology in assessing and improving quality
- Tools and contextual knowledge to improve the quality delivered in health systems
- The relationship between quality and population health
- A framework for understanding and thinking about healthcare quality
- Approaches to quality measurement
- The role of information and communication technology in assessing and improving quality
- Tools and contextual knowledge to improve the quality delivered in health systems
Syllabus
Lesson 1: BurdenLesson 2: MeasurementLesson 3: StandardsLesson 4: ImprovementLesson 5: IT and DataLesson 6: ManagementLesson 7: PatientsLesson 8: Public Systems
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Learners will explore the components of health quality—a standard concept in the health industry
Provides multi-modal learning with a variety of media
Learners will build tools and knowledge that can be used in health systems
Taught by experienced leaders in health
Learners will develop skills in quality measurement and improvement
This course is led by industry expert Ashish Jha, who has extensive experience in both teaching and health
Save this course
Save Improving Global Health: Focusing on Quality and Safety to your list so you can find it easily later:
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Reviews summary
Global health quality and safety
Learners say Improving Global Health: Focusing on Quality and Safety is a useful course that features well-structured lectures from renowned experts. Students find the course engaging and informative, particularly for health care related businesses. Students recommend allowing for peer involvement and more open debate in the course.
Students suggest that incorporating peer involvement would enhance the learning experience.
"Wish for a free and constructive peer involvement, along with open debate on STEM structure and how it be more student-instructor engineered."
The course is particularly relevant and beneficial for individuals in the healthcare industry.
"I am interested by subject Improving global health: Focusing on Quality And Safety."
"I am interested to health care related business."
The course provides valuable knowledge and insights on global health quality and safety.
"It is good information and knowledge in your course."
"I'm quite sure, with this I will bring change in my community."
The course is organized logically and features high-quality materials.
"This is a very impactful and well structured piece of work with well researched topics and reviews from renowned professional that tackles the modern means of focusing on health quality improvement and safety."
A student reported experiencing technical difficulties accessing course materials.
"However, currently i am having some challenge logging in to access the relevant learning materials for the course."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Improving Global Health: Focusing on Quality and Safety with these
activities:
Identify and Review Course Prerequisites
Show steps
Familiarize yourself with the core concepts and methodologies of healthcare quality measurement and improvement.
Show steps
-
Review course syllabus and identify key topics.
-
Conduct online research on healthcare quality measurement.
-
Consult with healthcare professionals or experts in the field.
Volunteer at a Healthcare Organization Focused on Quality Improvement
Show steps
Gain hands-on experience and contribute to healthcare quality improvement by volunteering at an organization dedicated to enhancing patient outcomes.
Browse courses on
Patient Care
Show steps
-
Identify and contact healthcare organizations with quality improvement initiatives.
-
Inquire about volunteer opportunities.
-
Commit to a regular volunteering schedule.
Review 'Crossing the Quality Chasm: A New Health System for the 21st Century'
Show steps
Read and critically analyze a seminal work on the challenges and opportunities in improving healthcare quality.
View
Promising Care: How We Can Rescue Health Care...
on Amazon
Show steps
-
Read the book thoroughly.
-
Identify key concepts and theories.
-
Evaluate the book's relevance to the course.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Engage in Collaborative Learning and Discussion on Healthcare Quality
Show steps
Foster peer-to-peer learning and knowledge sharing by collaborating on healthcare quality-related topics with fellow students.
Browse courses on
Collaborative Learning
Show steps
-
Join or form study groups.
-
Exchange insights and experiences on healthcare quality.
-
Participate in online or in-person discussions.
Practice Data Analysis Techniques for Healthcare Quality Assessment
Show steps
Gain hands-on experience in applying data analysis techniques to assess healthcare quality and identify areas for improvement.
Browse courses on
Quality Measurement
Show steps
-
Complete tutorials on data analysis tools and techniques.
-
Apply data analysis techniques to real-world healthcare datasets.
-
Interpret and present data analysis results.
Attend a Healthcare Quality Conference or Workshop
Show steps
Expand your knowledge and professional network by attending a conference or workshop dedicated to healthcare quality.
Browse courses on
Healthcare Management
Show steps
-
Research and identify relevant conferences or workshops.
-
Register and attend the event.
-
Network with healthcare professionals and experts.
-
Learn about cutting-edge research and best practices.
Develop a Quality Improvement Plan for a Healthcare Organization
Show steps
Synthesize your knowledge and understanding of healthcare quality measurement and improvement by creating a comprehensive plan to enhance quality in a real-world healthcare setting.
Show steps
-
Research and identify a specific healthcare organization.
-
Analyze the organization's current quality metrics and identify areas for improvement.
-
Develop a comprehensive quality improvement plan.
-
Present the plan to relevant stakeholders.
Develop a Patient-Centered Quality Improvement Project
Show steps
Apply your understanding of healthcare quality measurement and improvement by designing and implementing a project that focuses on enhancing patient-centered outcomes.
Browse courses on
Patient-Centered Care
Show steps
-
Define a specific patient population and quality improvement goal.
-
Develop a project plan and timeline.
-
Collect and analyze data.
-
Implement interventions and monitor outcomes.
Identify and Review Course Prerequisites
Show steps
Familiarize yourself with the core concepts and methodologies of healthcare quality measurement and improvement.
Show steps
Show steps
Show steps
- Review course syllabus and identify key topics.
- Conduct online research on healthcare quality measurement.
- Consult with healthcare professionals or experts in the field.
Volunteer at a Healthcare Organization Focused on Quality Improvement
Show steps
Gain hands-on experience and contribute to healthcare quality improvement by volunteering at an organization dedicated to enhancing patient outcomes.
Browse courses on
Patient Care
Show steps
Show steps
Show steps
- Identify and contact healthcare organizations with quality improvement initiatives.
- Inquire about volunteer opportunities.
- Commit to a regular volunteering schedule.
Review 'Crossing the Quality Chasm: A New Health System for the 21st Century'
Show steps
Read and critically analyze a seminal work on the challenges and opportunities in improving healthcare quality.
View
Promising Care: How We Can Rescue Health Care...
on Amazon
Show steps
Show steps
Show steps
- Read the book thoroughly.
- Identify key concepts and theories.
- Evaluate the book's relevance to the course.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Engage in Collaborative Learning and Discussion on Healthcare Quality
Show steps
Foster peer-to-peer learning and knowledge sharing by collaborating on healthcare quality-related topics with fellow students.
Browse courses on
Collaborative Learning
Show steps
Show steps
Show steps
- Join or form study groups.
- Exchange insights and experiences on healthcare quality.
- Participate in online or in-person discussions.
Practice Data Analysis Techniques for Healthcare Quality Assessment
Show steps
Gain hands-on experience in applying data analysis techniques to assess healthcare quality and identify areas for improvement.
Browse courses on
Quality Measurement
Show steps
Show steps
Show steps
- Complete tutorials on data analysis tools and techniques.
- Apply data analysis techniques to real-world healthcare datasets.
- Interpret and present data analysis results.
Attend a Healthcare Quality Conference or Workshop
Show steps
Expand your knowledge and professional network by attending a conference or workshop dedicated to healthcare quality.
Browse courses on
Healthcare Management
Show steps
Show steps
Show steps
- Research and identify relevant conferences or workshops.
- Register and attend the event.
- Network with healthcare professionals and experts.
- Learn about cutting-edge research and best practices.
Develop a Quality Improvement Plan for a Healthcare Organization
Show steps
Synthesize your knowledge and understanding of healthcare quality measurement and improvement by creating a comprehensive plan to enhance quality in a real-world healthcare setting.
Show steps
Show steps
Show steps
- Research and identify a specific healthcare organization.
- Analyze the organization's current quality metrics and identify areas for improvement.
- Develop a comprehensive quality improvement plan.
- Present the plan to relevant stakeholders.
Develop a Patient-Centered Quality Improvement Project
Show steps
Apply your understanding of healthcare quality measurement and improvement by designing and implementing a project that focuses on enhancing patient-centered outcomes.
Browse courses on
Patient-Centered Care
Show steps
Show steps
Show steps
- Define a specific patient population and quality improvement goal.
- Develop a project plan and timeline.
- Collect and analyze data.
- Implement interventions and monitor outcomes.
Career center
Learners who complete Improving Global Health: Focusing on Quality and Safety will develop knowledge and skills
that may be useful to these careers:
Risk Manager
Risk Manager
Risk Managers are responsible for identifying and managing risks to patients and healthcare organizations. They work with healthcare providers to develop and implement policies and procedures to prevent patient harm, and they investigate and manage incidents that occur. This course may be useful for Risk Managers because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Patient Safety Officer
Patient Safety Officer
Patient Safety Officers are responsible for developing and implementing programs to improve patient safety in hospitals and other healthcare organizations. They work with healthcare providers to identify and reduce risks to patients, and they develop and implement policies and procedures to prevent patient harm. This course may be useful for Patient Safety Officers because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Medical Director
Medical Director
Medical Directors are responsible for the overall quality of medical care provided by a hospital or other healthcare organization. They develop and implement policies and procedures to ensure that patients receive high-quality care, and they work with physicians and other healthcare providers to improve the quality of care. This course may be useful for Medical Directors because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Quality Improvement Manager
Quality Improvement Manager
Quality Improvement Managers are responsible for developing and implementing quality improvement programs in hospitals and other healthcare organizations. They work with healthcare providers to identify and reduce risks to patients, and they develop and implement policies and procedures to improve the quality of care. This course may be useful for Quality Improvement Managers because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Healthcare Quality Analyst
Healthcare Quality Analyst
Healthcare Quality Analysts assess the quality of healthcare services provided by hospitals, clinics, and other healthcare organizations. They develop and implement quality improvement programs, and they work with healthcare providers to improve the quality of care. This course may be useful for Healthcare Quality Analysts because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Medical Researcher
Medical Researcher
Medical Researchers conduct research to improve the quality and effectiveness of healthcare. They develop new treatments and technologies, and they evaluate the effectiveness of existing treatments. This course may be useful for Medical Researchers because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Physician
Physician
Physicians diagnose and treat patients. They also provide preventive care and counseling to patients. This course may be useful for Physicians because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Nurse Manager
Nurse Manager
Nurse Managers are responsible for the overall management of nursing staff in hospitals and other healthcare organizations. They develop and implement policies and procedures to ensure that patients receive high-quality care, and they work with nurses to improve the quality of care. This course may be useful for Nurse Managers because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Public Health Specialist
Public Health Specialist
Public Health Specialists develop and implement programs to improve the health of populations. They work with communities and healthcare organizations to identify and address health problems, and they develop and implement policies to improve the health of the public. This course may be useful for Public Health Specialists because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Chief Medical Officer
Chief Medical Officer
Chief Medical Officers are responsible for the overall quality of medical care provided by a hospital or other healthcare organization. They develop and implement policies and procedures to ensure that patients receive high-quality care, and they work with physicians and other healthcare providers to improve the quality of care. This course may be useful for Chief Medical Officers because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Clinical Director
Clinical Director
Clinical Directors are responsible for the overall quality of medical care provided by a hospital or other healthcare organization. They develop and implement policies and procedures to ensure that patients receive high-quality care, and they work with physicians and other healthcare providers to improve the quality of care. This course may be useful for Clinical Directors because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Registered Nurse
Registered Nurse
Registered Nurses provide direct care to patients in hospitals and other healthcare settings. They assess patients' needs, develop and implement care plans, and provide ongoing care to patients. This course may be useful for Registered Nurses because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Healthcare Administrator
Healthcare Administrator
Healthcare Administrators are responsible for the overall management of hospitals and other healthcare organizations. They develop and implement policies and procedures to ensure that patients receive high-quality care, and they work with healthcare providers to improve the quality of care. This course may be useful for Healthcare Administrators because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Pharmacist
Pharmacist
Pharmacists dispense medications and provide information about medications to patients. They also work with physicians and other healthcare providers to develop and implement medication plans for patients. This course may be useful for Pharmacists because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
Health Policy Analyst
Health Policy Analyst
Health Policy Analysts develop and analyze policies to improve the quality and efficiency of healthcare. They work with policymakers and healthcare providers to develop and implement policies that improve the quality of care, and they evaluate the impact of policies on the healthcare system. This course may be useful for Health Policy Analysts because it provides a framework for understanding and thinking about healthcare quality, as well as approaches to quality measurement and improvement.
For more career information including salaries, visit:
OpenCourser.com/course/fsraky/improving
Reading list
We've selected 11 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Improving Global Health: Focusing on Quality and Safety.
This framework from the World Health Organization provides a comprehensive overview of the major global health challenges and the approaches to improving global health.
This report from the Independent Evaluation Group provides a comprehensive review of the performance of the Global Fund to Fight AIDS, Tuberculosis and Malaria.
Save
This report from the Institute of Medicine provides a framework for understanding and measuring healthcare quality. It is essential reading for those interested in quality improvement.
This annual report from the World Health Organization provides a comprehensive overview of the state of global health. It covers a range of topics, including the major health challenges facing the world, the progress that has been made in improving health outcomes, and the challenges that remain.
This report from the Institute of Medicine (US) provides a comprehensive overview of the state of quality and safety in healthcare in the United States. It identifies key challenges and recommends strategies for improvement.
This report from the National Academy of Medicine provides a comprehensive overview of global health security. It covers a range of topics, including the major global health security challenges, the approaches to improving global health security, and the challenges that remain.
This report from the National Research Council provides a framework for measuring and managing healthcare performance. It is essential reading for those interested in quality improvement.
Provides a practical guide to health systems strengthening in developing countries. It covers a range of topics, including the major challenges facing health systems in developing countries, the approaches to strengthening health systems, and the challenges that remain.
This textbook provides a concise overview of global health, covering the major health challenges facing the world today. It is suitable as background reading for students new to the field.
Save
This textbook provides a comprehensive overview of the economics of healthcare and health insurance. It is useful for those interested in the economic factors influencing healthcare quality.
Provides a critical analysis of the healthcare system in the United States, focusing on quality and cost. This book would be a great read for any student who is interested in global healthcare systems, but especially for those who live in the US.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/fsraky/improving
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Effort
2 to 4 hours per week for 10 weeks
Level
Intermediate
Via
edX
Institution
Harvard University
Instructor
Ashish Jha
Language
English
Transcripts
English
Español
Français
Português
Deutsch
中文
العربية
हिंदी
Türkçe
తెలుగు
Bahasa Indonesia
Kiswahili
Good to know
Learners will explore the components of health quality—a standard concept in the health industry
Provides multi-modal learning with a variety of media
Learners will build tools and knowledge that can be used in health systems
Taught by experienced leaders in health
Learners will develop skills in quality measurement and improvement
This course is led by industry expert Ashish Jha, who has extensive experience in both teaching and health
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