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Ana Gabriela Garza Álvarez, Ricardo Hector Vega Álvarez, Miguel Ángel Benítez Razo, and Martha Nila Elizalde Durán

Gestionar un hospital implica enfrentar desafíos cruciales como mantener una atención médica de alta calidad, garantizar la seguridad del paciente, equilibrar la eficiencia financiera, planificar estratégicamente el crecimiento y cumplir con responsabilidades sociales y éticas. El manejo efectivo de estos problemas es esencial para proporcionar una atención sanitaria excelente y accesible.

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Gestionar un hospital implica enfrentar desafíos cruciales como mantener una atención médica de alta calidad, garantizar la seguridad del paciente, equilibrar la eficiencia financiera, planificar estratégicamente el crecimiento y cumplir con responsabilidades sociales y éticas. El manejo efectivo de estos problemas es esencial para proporcionar una atención sanitaria excelente y accesible.

El MOOC, "Gestión de Hospitales", ofrece una visión integral y estratégica para abordar estos retos. A través de un enfoque centrado en el paciente, se propone fortalecer las competencias y habilidades de los profesionales de la salud en aspectos clave de la gestión hospitalaria.

Iniciamos con la calidad en salud, destacando su evolución y la importancia de los procesos en el sector. Seguimos con la seguridad del paciente, enfocándonos en minimizar riesgos y mejorar procesos. Abordamos las finanzas en salud, desde la evaluación de proyectos hasta el análisis financiero. Luego, exploramos la planeación estratégica, identificando factores que influyen en el desarrollo organizacional y generando estrategias para la gestión eficaz de la salud. Concluimos con la responsabilidad social, subrayando su relevancia en la atención al paciente y la gestión hospitalaria.

La gestión eficiente de hospitales es fundamental para la atención sanitaria. Al finalizar este curso, los participantes estarán equipados con las herramientas y el conocimiento necesarios para abordar los desafíos en este ámbito, impactando positivamente la calidad y eficacia de los servicios de salud. Mejorar la gestión hospitalaria es crucial para garantizar que todos los pacientes reciban la atención de calidad que merecen. ¡Acompáñanos en este viaje hacia la excelencia en la gestión hospitalaria.

What you'll learn

  • Identifica componentes de la planeación estratégica.
  • Influencia en la ruta administrativa hospitalaria.
  • Reconoce procesos de calidad.
  • Mejora la seguridad del paciente.
  • Analiza la importancia de los estados financieros.
  • Optimiza decisiones en redistribución de recursos.
  • Explica la necesidad de responsabilidad social.
  • Impacta en la comunidad interna y externa.
  • Aplica la responsabilidad social en el sector hospitalario.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores the intersection of healthcare delivery and economics and how managing these factors can lead to better care and more efficient use of resources
Teaches both the theoretical foundations of healthcare management and the practical skills needed to manage a hospital effectively
Instructors are recognized for their work in healthcare management and have extensive experience in the field
Taught by a variety of instructors with different backgrounds and experiences, which provides a well-rounded perspective on healthcare management
Course materials include case studies and real-world examples, which help learners apply the concepts they learn to real-world situations

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Gestión de Hospitales with these activities:
Review prior medical knowledge
Review basic medical terminology and concepts to enhance comprehension of course materials.
Browse courses on Health Care Systems
Show steps
  • Skim through textbooks and notes from previous healthcare-related courses.
  • Review online medical glossaries and dictionaries.
  • Attend a refresher workshop or seminar on medical terminology.
Create a Hospital Quality Improvement Plan
A hospital quality improvement plan will help you to identify and address the challenges that your hospital faces in providing high-quality care. This will help you to improve the quality of care for your patients and reduce costs.
Show steps
  • Assess the current state of quality in your hospital.
  • Identify areas for improvement.
  • Develop a plan to improve quality.
  • Implement your plan.
  • Evaluate the results of your plan.
Start a Capstone Project
A capstone project will provide you with hands-on experience in managing a hospital. You will apply the knowledge and skills you learn in this course to a real-world setting.
Show steps
  • Identify a problem or opportunity in a hospital.
  • Develop a plan to address the problem or opportunity.
  • Implement your plan.
  • Evaluate the results of your plan.
Show all three activities

Career center

Learners who complete Gestión de Hospitales will develop knowledge and skills that may be useful to these careers:
Hospital Administrator
Hospital Administrators oversee the day-to-day operations of hospitals and other healthcare facilities. They work to ensure that the hospital runs smoothly and efficiently, and that patients receive the best possible care. This course will help you develop the skills you need to succeed as a Hospital Administrator. It will introduce you to the challenges and opportunities of the hospital industry, and provide you with the tools you need to manage a hospital effectively.
Medical Services Manager
Medical Services Managers oversee the delivery of medical services in hospitals and other healthcare facilities. They work to improve the quality of care, reduce costs, and ensure that patients have a positive experience. This course will help you develop the skills you need to succeed as a Medical Services Manager. It will introduce you to the challenges and opportunities of the healthcare industry, and provide you with the tools you need to manage medical services effectively.
Nursing Manager
Nursing Managers oversee the nursing staff in hospitals and other healthcare facilities. They work to ensure that patients receive the best possible care, and that nurses have the resources they need to do their jobs effectively. This course will help you develop the skills you need to succeed as a Nursing Manager. It will introduce you to the challenges and opportunities of the nursing profession, and provide you with the tools you need to manage a nursing staff effectively.
Physician Assistant
Physician Assistants work under the supervision of a physician to provide medical care to patients. They perform a variety of tasks, including taking medical histories, performing physical exams, and prescribing medications. This course will help you develop the skills you need to succeed as a Physician Assistant. It will introduce you to the challenges and opportunities of the medical profession, and provide you with the tools you need to provide quality patient care.
Registered Nurse
Registered Nurses provide direct patient care in a variety of settings, including hospitals, clinics, and long-term care facilities. This course may help you develop the skills you need to succeed as a Registered Nurse. It will introduce you to the challenges and opportunities of the healthcare industry, and provide you with the tools you need to provide quality patient care.
Pharmacist
Pharmacists dispense medications to patients and provide information about their use. They also work with physicians to develop and manage medication plans. This course may help you develop the skills you need to succeed as a Pharmacist. It will introduce you to the challenges and opportunities of the healthcare industry, and provide you with the tools you need to dispense medications safely and effectively.
Dentist
Dentists diagnose and treat diseases of the teeth and gums. They also provide preventive care to help patients maintain good oral health. This course may help you develop the skills you need to succeed as a Dentist. It will introduce you to the challenges and opportunities of the healthcare industry, and provide you with the tools you need to diagnose and treat dental problems effectively.
Medical Records Technician
Medical Records Technicians maintain and manage medical records for patients. They ensure that medical records are accurate and complete, and that they are accessible to healthcare providers and patients. This course will help you develop the skills you need to succeed as a Medical Records Technician. It will introduce you to the challenges and opportunities of the healthcare industry, and provide you with the tools you need to manage medical records effectively.
Physician
Physicians diagnose and treat diseases and injuries. They also provide preventive care to help patients maintain good health. This course may help you develop the skills you need to succeed as a Physician. It will introduce you to the challenges and opportunities of the healthcare industry, and provide you with the tools you need to diagnose and treat medical problems effectively.
Pharmacy Technician
Pharmacy Technicians work under the supervision of a pharmacist to dispense medications to patients. They also provide information about medications and their side effects. This course will help you develop the skills you need to succeed as a Pharmacy Technician. It will introduce you to the challenges and opportunities of the healthcare industry, and provide you with the tools you need to dispense medications safely and effectively.
Health Information Manager
Health Information Managers oversee the collection, storage, and use of health information. They work to ensure that health information is accurate, complete, and accessible to healthcare providers and patients. This course will help you develop the skills you need to succeed as a Health Information Manager. It will introduce you to the challenges and opportunities of the healthcare industry, and provide you with the tools you need to manage health information effectively.
Medical Laboratory Technician
Medical Laboratory Technicians perform tests on blood, urine, and other body fluids to help diagnose and treat diseases. They also work to develop new tests and procedures. This course will help you develop the skills you need to succeed as a Medical Laboratory Technician. It will introduce you to the challenges and opportunities of the healthcare industry, and provide you with the tools you need to perform laboratory tests safely and effectively.
Social Worker
Social Workers help people cope with the challenges of life, such as illness, poverty, and mental health issues. They provide counseling, support, and resources to help people improve their lives. This course will help you develop the skills you need to succeed as a Social Worker. It will introduce you to the challenges and opportunities of the social work profession, and provide you with the tools you need to help people cope with life's challenges.
Dietitian
Dietitians help people improve their health by providing nutrition counseling and advice. They work in a variety of settings, including hospitals, clinics, and schools. This course will help you develop the skills you need to succeed as a Dietitian. It will introduce you to the challenges and opportunities of the healthcare industry, and provide you with the tools you need to provide nutrition counseling effectively.
Health Educator
Health Educators teach people about health and disease prevention. They work in a variety of settings, including schools, community health centers, and workplaces. This course will help you develop the skills you need to succeed as a Health Educator. It will introduce you to the challenges and opportunities of the healthcare industry, and provide you with the tools you need to teach people about health effectively.

Reading list

We've selected five books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Gestión de Hospitales.
Provides a comprehensive overview of healthcare financial management. It covers topics such as budgeting, forecasting, and investment. It valuable resource for anyone who is involved in the financial management of a healthcare organization.
Provides a comprehensive overview of patient safety. It covers topics such as risk management, error reduction, and patient communication. It is an essential resource for anyone who is involved in patient care.
Provides insights into leadership and management in healthcare organizations. It discusses topics such as leadership styles, organizational culture, and change management.

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