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Matt Austin

How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.

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What's inside

Syllabus

Performance Measurement in Patient Safety and Quality
In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field.
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Public Reporting of Performance Measures
In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.
Interpreting Data and Telling Data's Story
In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting.
From Data to Action and Iteration
In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Focuses on performance measurement in patient safety and quality, which is crucial for healthcare improvement
Provides practical tools and guidance on locating and using meaningful data sources, which is valuable for students seeking to improve their patient safety and quality projects
Leverages insights from real-life quality improvement projects through case studies, enhancing the applicability of the course content
Covers public reporting of performance measures, providing knowledge about transparency and accountability in healthcare
Involves the interpretation and visualization of data, equipping students with essential skills for effectively communicating data-driven insights
Emphasizes the use of mixed-methods research to enhance the robustness of quality improvement projects

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Reviews summary

Patient safety and quality improvement measurement

Learners say that this course provides valuable topics about patient safety and quality improvement. Engaging assignments and interesting course content that covers data treatment and analysis are presented by fantastic mentors. Students have improved their understanding of data collection, designing, analyzing, and interpreting. However, one learner mentions that it's difficult to get peer reviews for assignments.
Students are appreciative of the helpful mentors.
"Fantastic mentors."
"Thank you so much to Coursera and John Hopkins University."
Students find the course content to be engaging.
"Excellent"
"This course is very great."
"I love it! Data treatment and analysis are marvelous!"
Students praise the course for its valuable topics.
"Really valuable topics."
"Excellent. My concept... has tremendously improved."
"This course helped me to understand the metrics used for quality improvement projects."
Some students have difficulty getting peer reviews.
"difficult to get peer reviews"
"But it is difficult to get peer reviews"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI) with these activities:
Attend a healthcare conference
Engage with healthcare professionals and learn about the latest advancements in patient safety and quality.
Show steps
  • Find a relevant healthcare conference.
  • Register for the conference.
  • Attend sessions related to patient safety and quality.
  • Network with other attendees.
Review epidemiology
Refresh your knowledge of epidemiological concepts and methods to strengthen your understanding of the course material.
Browse courses on Epidemiology
Show steps
  • Review basic concepts of epidemiology, such as incidence, prevalence, and risk factors.
  • Review methods for conducting epidemiological studies, such as case-control studies and cohort studies.
Explore data visualization tools
Learn about different data visualization tools and techniques to effectively communicate insights.
Browse courses on Data Visualization
Show steps
  • Explore online tutorials on data visualization tools.
  • Experiment with different visualization types, such as bar charts, scatterplots, and dashboards.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Create a data dictionary
Develop a data dictionary to ensure consistency and accuracy in data collection and interpretation.
Browse courses on Data Quality
Show steps
  • Identify the data elements that will be collected.
  • Define the data type, format, and allowable values for each data element.
Collaborate on a case study
Work with peers to analyze a case study and develop recommendations for improving patient safety or quality.
Browse courses on Case study
Show steps
  • Find a group of peers to collaborate with.
  • Identify a relevant case study.
  • Analyze the case study and discuss your findings.
  • Develop recommendations for improving patient safety or quality.
Develop a quality improvement plan
Craft a comprehensive quality improvement plan to address a specific patient safety issue or improve healthcare quality.
Browse courses on Quality Improvement
Show steps
  • Identify a patient safety or quality issue.
  • Develop a plan to address the issue, including specific interventions and evaluation criteria.
Analyze healthcare data
Practice analyzing healthcare data to identify trends, patterns, and areas for improvement.
Browse courses on Data Analysis
Show steps
  • Use statistical software to analyze data.
  • Interpret the results of your analysis and draw meaningful conclusions.
  • Apply your findings to improve patient care.
Participate in a healthcare hackathon
Collaborate with other students or professionals to develop innovative solutions to healthcare challenges.
Browse courses on Innovation
Show steps
  • Find a healthcare hackathon to participate in.
  • Form a team and develop your idea.
  • Code and develop your solution.
  • Present your solution to a panel of judges.

Career center

Learners who complete Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI) will develop knowledge and skills that may be useful to these careers:
Patient Safety Manager
Patient safety managers are responsible for developing and implementing programs to improve patient safety. Your understanding of healthcare quality, performance measurement, and data analysis would be extremely helpful in this role.
Healthcare Quality Manager
Healthcare quality managers work in hospitals or healthcare systems to improve the quality of patient care. This role works to collect, analyze, and interpret data from a variety of sources. The skills that you would learn in this course would help to provide you with a strong foundation in quality improvement, which is an essential part of healthcare. healthcare quality management.
Quality Improvement Specialist
Quality improvement specialists work to improve the quality of care within healthcare organizations. This course would help you to build a foundation in quality improvement, which is essential for this role.
Health Policy Analyst
Health policy analysts use their understanding of data and statistics to perform research that can inform policy decisions. Skills in performance measurement, interpreting data, and telling a data's story are all essential components of being a successful health policy analyst.
Data Analyst
Data analysts use their skills to link data to valuable business insights. In this role, you may work with structured or unstructured data that is both qualitative and quantitative. Your technical knowledge of statistics and data cleaning would be highly valued. You may also be asked to lead on creating dashboards or other visuals that help translate complex data into more accessible information.
Epidemiologist
Epidemiologists study the distribution and causes of health-related events and conditions in populations. The skills learned in this course would provide you with a foundation in measurement, data analysis, and interpretation, which are all essential to epidemiology.
Biostatistician
Biostatisticians use their knowledge of statistics to solve problems related to health and medicine. This role could help you to develop the skills needed to find meaningful information from data.
Data Manager
Data managers are responsible for the collection, storage, and analysis of data. This role would help you to develop the skills needed to manage and analyze large datasets.
Performance Improvement Manager
Performance improvement managers work to improve the performance of healthcare organizations. This role often requires a deep understanding of data and measurement. The skills learned in this course could help you to develop the foundation needed for a career in performance improvement.
Clinical Research Coordinator
This role works with investigators and research teams to design and conduct clinical research studies. The knowledge that you would gain in this course would help you to understand the importance of measurement and data analysis in clinical research.
Health Informatics Specialist
Health informatics specialists work to improve the use of information technology in healthcare. The skills that you would learn in this course would help you to understand the importance of data and measurement in healthcare.
Healthcare Consultant
Healthcare consultants work with healthcare organizations to improve their performance. As a consultant, you may work on projects related to quality improvement, patient safety, or data analysis. The knowledge that you would gain in this course would be helpful in several ways.
Healthcare Administrator
Healthcare administrators plan, direct, and coordinate healthcare services. The skills that you would learn in this course could help you to understand the importance of quality and performance management in healthcare.
Medical Writer
Medical writers create written content about medical and health-related topics. The skills that you would learn in this course could help you to effectively communicate complex data and information to a variety of audiences.
Research Scientist
Research scientists conduct research to advance scientific knowledge. This course would provide you with the skills needed to design and conduct research studies.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI).
Provides a comprehensive overview of performance measurement and improvement in healthcare, including key concepts, frameworks, and tools. It valuable reference for healthcare professionals and students.
Provides a practical guide to healthcare performance improvement, including tools and techniques for planning, implementation, and evaluation. It valuable resource for healthcare professionals and students.
Provides a comprehensive guide to performance measurement in healthcare, including key concepts, frameworks, and tools. It valuable resource for healthcare professionals and students.
Provides a practical guide to quality improvement in healthcare, including tools and techniques for planning, implementation, and evaluation. It valuable resource for healthcare professionals and students.
Provides a foundation in statistics for healthcare professionals, including key concepts and applications in healthcare research and practice. It valuable resource for healthcare professionals and students.
Provides a comprehensive overview of health services research, including key concepts, methods, and applications. It valuable resource for health services researchers and students.
Provides a comprehensive overview of statistical methods for health care research, including key concepts, methods, and applications. It valuable resource for health care researchers and students.

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