Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) from Coursera

What's inside

Syllabus

Deepening Our Understanding of a Patient Safety Defect

In this module, you will be introduced to a patient safety issue that will provide the basis for all of the work you will complete in this capstone course. After reviewing the incident, you will review content from the second course in the specialization regarding the use of the Learning from Defects Tool, and you will complete a first draft of a similar Learning from Defects template. Please note that each of the assessments in the first four weeks of this course are optional - this gives you the opportunity to develop first drafts of all of the documents you will submit for your capstone project, and receive valuable feedback on the work you have completed. In the last module of this course, you will resubmit final versions of the documents you have completed throughout the course. This final package of documents will comprise your entire grade for this capstone project course.

Problem-solving and Proposing Interventions

In this module, you will build upon what you learned in the previous module by continuing your investigation of patient falls and clarifying your project goals. You will review content from previous courses in the specialization that discussed problem identification, scoping your project, building an A3, and specifying performance measures. You will then initiate a first draft of an A3, and complete a first draft of a 5-Whys Table.

Project Implementation and Stakeholder Engagement

In this module, you will begin the process of implementation and stakeholder engagement for your proposed interventions. You will begin by reviewing content from previous courses on Translating Evidence into Practice, the 4 Es model, and project implementation, as well as several readings on these topics. At the end of the module, you will have the opportunity to complete and receive feedback on a first draft of your Premortem and 4E table.

Embedding and Expanding the Project

In this module, your focus will turn to embedding and expanding your project across additional units. You will review content on change management, sustainability, and the process of embedding and expanding your interventions. Finally, you will expand your work from Module 2 to create a first draft of a full, formal A3.

Conclusion

In this final module, you have the opportunity to review and reflect upon the documents you completed in the first four modules of the course. After revising and finalizing these documents, you should submit all of them as your final project submission for this course.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Suitable for healthcare professionals who want to learn about patient safety and quality improvement

Taught by renowned instructors in the field of patient safety

In-depth exploration of real-world patient safety issues

Provides practical tools and strategies for improving patient care

Requires a strong foundation in healthcare and patient safety principles

Assessment due dates may be demanding for some learners

Reviews summary

Patient safety vii: quality improvement specialization capstone

Learners say that this is a helpful and valuable capstone to the Patient Safety specialization that teaches how to conduct quality improvement projects and develop new skills, but they would like to see more people review peer assignments, feedback for the practice assignments, and more engaging discussion forums. Despite the setbacks, they found the engaging assignments, helpful content, and knowledgeable instructors to be excellent and would recommend this specialization to others.

Learners found the instructors to be knowledgeable and the course to be well-structured.

"I really want to express my gratitude to the instructors for this clear, concise and informative course and to John Hopkin's for this opportunity yhat allowed many of us to earn degrees and follow courses through distance learning."

"Special thanks for the course instrector for adding value by preparing this course."

Learners found the assignments and content to be engaging and helpful.

"Very engaging and valuable course . Many thanks for john hopkins university for offering this valuable learning opportunity to help improving the quality of care in healthcare sector."

"Amazing didatics! I appreciate the Case Study and all the tasks."

"I want to express my thanks to Coursera for this amazing and very educative course it teach you a great deal on patient safety and quality improvement and help you to develop new set of skills "

Learners found the discussion forums to be unhelpful.

"Discussion Forums for this particular course proved to be useless - no learning at all. Posts focused on appeals to rate submissions for the practice assignments."

Learners want more feedback on practice assignments.

"Unfortunately, feedback for the practice assignments, which would have been helpful, was never received."

"Also, when I tried to review practice assignment submissions most of them did not have any files attached to them, or attached files were not what the assignment asked for."

Learners would like more people to review peer assignments.

"just need more people to review the peer reviews which stagnates all the order even after submissions. Some people are stuck since 2018 I feel sad for them waiting since such a long time."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) with these activities:

Review: The Fifth Discipline

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Expand your understanding of systems thinking and its application in patient safety by reading Peter Senge's influential work.

View Schools That Learn (Updated and Revised): A... on Amazon

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Read the book thoroughly, taking notes and highlighting key passages.
Reflect on the concepts of systems thinking and their relevance to patient safety.
Identify specific examples from the book that you can apply to your own work.

Analyze Patient Safety Incidents

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Practice identifying and analyzing patient safety incidents to enhance your understanding of the underlying causes and potential solutions.

Browse courses on Root Cause Analysis

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Review the provided patient safety incident data.
Identify the specific patient safety defect and its contributing factors.
Develop a root cause analysis using the Learning from Defects Tool.
Propose evidence-based interventions to address the root causes.

Participate in Collaborative Project Discussions

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Engage with peers to discuss and analyze patient safety issues, share ideas, and provide constructive feedback on project plans.

Browse courses on Collaborative Learning

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Join the course discussion forum.
Participate in regular online discussions on patient safety topics.
Provide constructive feedback on peer project plans.
Seek feedback and support from peers on your own project plan.

Two other activities

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Develop a Change Management Plan

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Create a comprehensive change management plan to ensure the successful implementation and sustainability of your project.

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Identify key stakeholders and analyze their needs and concerns.
Develop strategies to communicate and engage stakeholders effectively.
Plan for potential resistance and develop strategies to overcome it.
Establish a monitoring and evaluation system to track progress and make adjustments.

Lead a Patient Safety Improvement Project

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Apply the knowledge and skills gained throughout the course by leading a patient safety improvement project within your own organization.

Browse courses on Healthcare Innovation

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Identify a specific patient safety issue to address.
Develop a project proposal and secure approval from relevant stakeholders.
Implement the project and collect data to monitor progress.
Evaluate the effectiveness of the project and make necessary adjustments.
Disseminate the project findings and share lessons learned.

Career center

Learners who complete Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) will develop knowledge and skills that may be useful to these careers:

Clinical Nurse Educator

Clinical Nurse Educators play a vital role in improving patient outcomes, safety, and satisfaction by identifying and addressing patient safety concerns. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) are directly relevant to this role, as they provide a comprehensive overview of patient safety concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively identify and address patient safety risks and to implement and evaluate quality improvement initiatives.

See salaries and explore the career path for Clinical Nurse Educator

Certified Professional in Healthcare Quality (CPHQ)

Certified Professional in Healthcare Quality (CPHQ) is a certification to validate someone for healthcare quality professions. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) will be of great value to anyone in this career because it will provide you with the skills and knowledge you need to excel in this role. You will learn about patient safety concepts, tools, and strategies that you can use to improve the quality of care in your organization.

See salaries and explore the career path for Certified Professional in Healthcare Quality (CPHQ)

Healthcare Risk Manager

Healthcare Risk Managers are responsible for identifying, assessing, and mitigating risks to patient safety. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) are directly relevant to this role, as they provide a comprehensive overview of patient safety concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively identify and address patient safety risks and to implement and evaluate quality improvement initiatives.

See salaries and explore the career path for Healthcare Risk Manager

Patient Safety Officer

Patient Safety Officers are responsible for developing and implementing patient safety programs. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) are directly relevant to this role, as they provide a comprehensive overview of patient safety concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively develop and implement patient safety programs and to evaluate their effectiveness.

See salaries and explore the career path for Patient Safety Officer

Healthcare Quality Analyst

Healthcare Quality Analysts are responsible for collecting, analyzing, and interpreting data to improve the quality of care. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) are directly relevant to this role, as they provide a comprehensive overview of quality improvement concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively collect, analyze, and interpret data to identify and address quality of care issues.

See salaries and explore the career path for Healthcare Quality Analyst

Quality Improvement Specialist

Quality Improvement Specialists are responsible for developing and implementing quality improvement initiatives. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) are directly relevant to this role, as they provide a comprehensive overview of quality improvement concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively develop and implement quality improvement initiatives and to evaluate their effectiveness.

See salaries and explore the career path for Quality Improvement Specialist

Healthcare Executive

Healthcare Executives are responsible for the overall management of healthcare organizations. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) may be useful to anyone in this role, as they provide a comprehensive overview of patient safety and quality improvement concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively lead your organization in its efforts to improve patient safety and quality of care. It may prove especially helpful for those interested in patient safety and working at a hospital that is striving to reach these standards.

See salaries and explore the career path for Healthcare Executive

Medical Director

Medical Directors are responsible for the medical care provided by an organization. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) may be useful to anyone in this role, as they provide a comprehensive overview of patient safety and quality improvement concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively lead your organization in its efforts to improve patient safety and quality of care.

See salaries and explore the career path for Medical Director

Physician Advisor

Physician Advisors are responsible for providing medical advice to organizations. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) may be useful to anyone in this role, as they provide a comprehensive overview of patient safety and quality improvement concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively advise your organization on its efforts to improve patient safety and quality of care.

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Registered Nurse (RN)

Registered Nurses (RNs) are responsible for providing direct patient care. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) may be useful to anyone in this role, as they provide a comprehensive overview of patient safety and quality improvement concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively provide safe and high-quality care to your patients.

See salaries and explore the career path for Registered Nurse (RN)

Nurse Manager

Nurse Managers are responsible for the management of nursing staff. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) may be useful to anyone in this role, as they provide a comprehensive overview of patient safety and quality improvement concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively lead your team in its efforts to improve patient safety and quality of care.

See salaries and explore the career path for Nurse Manager

Certified Professional in Patient Safety (CPPS)

Certified Professional in Patient Safety (CPPS) is a certification to validate someone for patient safety roles. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) will be of great value to anyone in this career because it will provide you with the skills and knowledge you need to excel in this role. You will learn about patient safety concepts, tools, and strategies that you can use to improve the safety of your patients.

See salaries and explore the career path for Certified Professional in Patient Safety (CPPS)

Healthcare Consultant

Healthcare Consultants provide advice and guidance to healthcare organizations on a variety of topics, including patient safety and quality improvement. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) may be useful to anyone in this role, as they provide a comprehensive overview of patient safety and quality improvement concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively advise your clients on their efforts to improve patient safety and quality of care.

See salaries and explore the career path for Healthcare Consultant

Epidemiologist

Epidemiologists are responsible for investigating and controlling the spread of disease. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) may be useful to anyone in this role, as they provide a comprehensive overview of patient safety and quality improvement concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively investigate and control the spread of disease in your community.

See salaries and explore the career path for Epidemiologist

Biostatistician

Biostatisticians are responsible for the design and analysis of statistical studies. The course materials in Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII) may be useful to anyone in this role, as they provide a comprehensive overview of quality improvement concepts, tools, and strategies. The course will help you develop the skills and knowledge you need to effectively design and analyze statistical studies to evaluate the effectiveness of quality improvement initiatives.

See salaries and explore the career path for Biostatistician