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Eileen Kasda
Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and families, and effective teamwork.
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What's inside
Syllabus
Patient Safety Culture and Just Culture
In this module, learners will develop an understanding of what safety culture is and why it matters, how safety culture influences outcomes, how culture is assessed, and how strategies for improvement can be developed. Learners will become familiar with the Just Culture model and how it is used when appropriating blame and accountability for human error, at risk behaviors, and reckless behaviors.
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Syllabus
Patient Safety Culture and Just Culture
In this module, learners will develop an understanding of what safety culture is and why it matters, how safety culture influences outcomes, how culture is assessed, and how strategies for improvement can be developed. Learners will become familiar with the Just Culture model and how it is used when appropriating blame and accountability for human error, at risk behaviors, and reckless behaviors.
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Patient Safety, Quality, and the Patient Experience
The patient experience encompasses a range of interactions patients have with the healthcare system. Understanding patients' expectations and learning from their experiences is key to designing safer care delivery systems and providing patient and family-centered care.
Event Reporting and Second Victims
Patient safety event reports are a critical data source for identifying and mitigating harm in high reliability organizations; yet, many healthcare organizations do not take full advantage of this data. At the conclusion of this module, learners will understand how event reports should be used to design safer care systems and how organizations can provide support to staff involved in medical errors.
Strengthening Safety Culture Through Teamwork
Research shows that many errors can be attributed to breakdowns in teamwork and communication. In this module, participants will learn how safety culture can be strengthened though teamwork and communication. Participants will learn skills critical in the prevention and mitigation of medical errors.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Develops skills and knowledge relevant to the highly regulated healthcare industry
Explores patient safety culture, a critical aspect of healthcare delivery
Provides a strong foundation for learners in the healthcare field
Utilizes a multi-modal approach with videos, readings, and discussions
Involves patients and families in the safety process, a key aspect of modern healthcare
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Reviews summary
Well received patient safety course
learners say this is an excellent and informative course in the Patient Safety specialization at Johns Hopkins University. The engaging assignments are highly recommended and are immediately applicable to real-life settings. Students are optimistic that implementing strategies learned from this course will improve patient safety outcomes. Additionally, students remark that the course covers a range of important topics necessary to build effective and resilient teams in healthcare.
Focus on practical skills to promote patient safety
"Good for practical application."
"It is most likely that I will return to the course material from time to time due to their usefulness."
"I enjoyed the course. The examples were relatable. I hope to use the principles to improve patient safety in my area of work."
Highlights role of teamwork in improving patient safety
"This course further gave me great insights into safety culture."
"This has given me a new outlook and approach at how I can bring a cohesive team together."
"I learned the importance of not having an expert but a team of experts, working together, knowing their process, identifying the limitations and needs to perform an excellent job for them and the patient."
Comprehensive learning experience
"EXCELLENT LEARNING EXPERIENCE"
"Excellent , informative course, added to mutch to skills."
"Excellent modules with interesting way of presentations"
Assessment delays and technical difficulties mentioned
"ASSESSMENT-DELAYED"
"Some quiz questions were a little tircky. Great info but too condenced allowing for error. "
Some concerns about overwhelming amount of content in a short time frame
"This course is eye-opening. But I feel it was delivered as a huge dense bolus of knowledge over a few short videos"
"Some of the weeks had a lot of information in it, hard to get through. "
"lots of great info in this course. a little overwhelming at times"
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) with these
activities:
Safety Culture and Just Culture knowledge
Show steps
Review the concepts of safety culture and just culture, including the influence of culture on outcomes, assessment methods, and strategies for improvement.
Browse courses on
Patient Safety
Show steps
-
Read articles and books on safety culture and just culture.
-
Attend a workshop or webinar on safety culture and just culture.
Show all one activities
Safety Culture and Just Culture knowledge
Show steps
Review the concepts of safety culture and just culture, including the influence of culture on outcomes, assessment methods, and strategies for improvement.
Browse courses on
Patient Safety
Show steps
Show steps
Show steps
- Read articles and books on safety culture and just culture.
- Attend a workshop or webinar on safety culture and just culture.
Show all one activities
Career center
Learners who complete Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) will develop knowledge and skills
that may be useful to these careers:
Patient Safety Analyst
Patient Safety Analyst
Patient Safety Analysts are responsible for identifying, analyzing, and mitigating patient safety risks. They develop and implement strategies to improve patient safety, and they work with healthcare providers to ensure that patient safety is a priority. This course would be very helpful for Patient Safety Analysts, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to identify and mitigate patient safety risks.
Patient Safety Officer
Patient Safety Officer
Patient Safety Officers are responsible for developing and implementing patient safety programs within healthcare organizations. They work with healthcare providers to ensure that patient care meets safety standards, and they identify and mitigate any safety issues. This course would be very helpful for Patient Safety Officers, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to develop and implement patient safety programs.
Risk Manager
Risk Manager
Risk Managers are responsible for identifying, assessing, and mitigating risks within healthcare organizations. They work with healthcare providers to develop and implement risk management strategies, and they ensure that the organization is compliant with all applicable laws and regulations. This course would be very helpful for Risk Managers, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to identify and mitigate risks.
Quality Assurance Manager
Quality Assurance Manager
Quality Assurance Managers are responsible for developing and implementing quality assurance programs within healthcare organizations. They work with healthcare providers to ensure that patient care meets quality standards, and they identify and mitigate any quality issues. This course would be very helpful for Quality Assurance Managers, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to develop and implement quality assurance programs.
Healthcare Administrator
Healthcare Administrator
Healthcare Administrators are responsible for managing the day-to-day operations of healthcare organizations. They work with healthcare providers to ensure that patients receive quality care, and they develop and implement policies and procedures to ensure that the organization is run efficiently. This course would be helpful for Healthcare Administrators, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to manage healthcare organizations effectively.
Certified Patient Safety Professional (CPSP)
Certified Patient Safety Professional (CPSP)
Certified Patient Safety Professionals (CPSPs) are responsible for developing and implementing patient safety programs within healthcare organizations. They work with healthcare providers to ensure that patient care meets safety standards, and they identify and mitigate any safety issues. This course would be very helpful for CPSPs, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to develop and implement patient safety programs.
Medical Assistant
Medical Assistant
Medical Assistants perform a variety of tasks to support physicians and other healthcare providers. They may take vital signs, draw blood, and assist with medical procedures. This course may be helpful for Medical Assistants, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to provide safe and effective medical assistance.
Nurse
Nurse
Nurses are responsible for providing care to patients under the direction of a physician. They administer medications, monitor patients' vital signs, and assist with medical procedures. This course may be helpful for Nurses, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to provide safe and effective nursing care.
Physician
Physician
Physicians are responsible for providing medical care to patients. They diagnose and treat illnesses, and they develop and implement treatment plans. This course may be helpful for Physicians, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to provide safe and effective medical care.
Patient Advocate
Patient Advocate
Patient Advocates represent the interests of patients and their families. They help patients to understand their rights and options, and they advocate for their needs. This course would be helpful for Patient Advocates, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to effectively advocate for patients.
Clinical Research Coordinator
Clinical Research Coordinator
Clinical Research Coordinators manage clinical research studies. They work with researchers to develop and implement study protocols, and they ensure that studies are conducted in accordance with ethical and regulatory standards. This course may be helpful for Clinical Research Coordinators, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to manage clinical research studies effectively.
Health Policy Analyst
Health Policy Analyst
Health Policy Analysts develop and analyze health policy. They work with policymakers to develop and implement policies that improve the health of the population. This course may be helpful for Health Policy Analysts, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to analyze and evaluate health policy.
Healthcare Educator
Healthcare Educator
Healthcare Educators develop and deliver educational programs for healthcare professionals. They work with healthcare organizations to improve the quality of care by providing training and education to staff. This course may be helpful for Healthcare Educators, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to develop and deliver effective educational programs.
Healthcare Consultant
Healthcare Consultant
Healthcare Consultants provide advice and guidance to healthcare organizations. They help organizations to improve their efficiency, effectiveness, and quality of care. This course may be helpful for Healthcare Consultants, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to provide effective consulting services.
Medical Writer
Medical Writer
Medical Writers develop and write medical content, such as patient education materials, clinical guidelines, and research papers. This course may be helpful for Medical Writers, as it would provide them with a strong foundation in patient safety culture and teamwork. The course would also help them to develop the skills necessary to write clear and accurate medical content.
For more career information including salaries, visit:
OpenCourser.com/course/e9jw9a/setting
Reading list
We've selected 11 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II).
Save
Provides a comprehensive overview of safety in healthcare, with a focus on systems approaches to improving safety. It covers topics such as risk management, error prevention, and quality improvement.
Provides a detailed exploration of the just culture model, which framework for understanding and responding to human error in complex systems. It is essential reading for anyone who wants to create a more just and equitable safety culture.
Save
This handbook provides a comprehensive overview of patient safety, with a focus on practical strategies for improving safety. It covers topics such as risk management, error prevention, and quality improvement.
Provides a practical guide to safety in healthcare, with a focus on practical strategies for improving safety. It covers topics such as risk management, error prevention, and quality improvement.
This classic book provides a framework for reflective practice, which key skill for healthcare professionals. It covers topics such as how to learn from experience, how to improve practice, and how to develop professional judgment.
Save
Is commonly used as a textbook in Patient Safety courses and would be a useful reference tool.
Save
Provides a comprehensive overview of the patient experience, with a focus on how healthcare professionals can improve the quality of care. It covers topics such as communication, empathy, and patient engagement.
Provides a comprehensive overview of the psychology of patient safety, with a focus on the role of human factors in error prevention. It covers topics such as attention, memory, and decision-making.
Provides a broad overview of patient safety and could serve as a textbook for this course.
Explores the psychological factors that contribute to patient safety incidents and provides strategies for reducing these incidents.
Provides a framework for improving the patient experience and could be a useful resource for healthcare professionals working to create a more patient-centered culture.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/e9jw9a/setting
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Johns Hopkins University
Instructor
Eileen Kasda
Language
English
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This course belongs to a
collection
called
Patient Safety. It's comprised of seven courses:
- Designing for Sustainment: Keeping Improvement Work on Track (Patient Safety IV)
- Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II) (viewing)
- Planning a Patient Safety or Quality Improvement Project (Patient Safety III)
- Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)
- Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)
- Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)
- Patient Safety and Quality Improvement: Developing a Systems View (Patient Safety I)
Good to know
Develops skills and knowledge relevant to the highly regulated healthcare industry
Explores patient safety culture, a critical aspect of healthcare delivery
Provides a strong foundation for learners in the healthcare field
Utilizes a multi-modal approach with videos, readings, and discussions
Involves patients and families in the safety process, a key aspect of modern healthcare
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