We may earn an affiliate commission when you visit our partners.
Course image
Tish Chungoora

Retail buying and merchandising is a very exciting field that looks at how retail enterprises go about planning the buying and selling of the right products, at the right place, right time, in the correct quantities, to the correct customer and at the correct price.

Read more

Retail buying and merchandising is a very exciting field that looks at how retail enterprises go about planning the buying and selling of the right products, at the right place, right time, in the correct quantities, to the correct customer and at the correct price.

However, it isn't an easy topic to get your head around and that's largely due to the fact that the subject matter is littered with specialised terminology, concepts, jargon, acronyms, etc. For individuals who are new to the field it can be quite daunting to understand what these concepts mean, let alone getting a full picture of how everything ties in together to realise the complex clockwork of the buying and merchandising cycle.

This beginner course in retail buying and merchandising is quite special - special in the sense that it isn't your regular textbook or mishmash of explanations and it doesn't make assumptions on prior knowledge. This means that you'll be able to connect with the concepts regardless of your educational or professional background.

Furthermore, the course decomposes the topic into a number of fundamental but interrelated perspectives that describe the subject matter in a logical way. These perspectives define the course structure and also allow the discussion of useful examples taking into account the real-life industry aspects.

The course comprises of a range of audio-visual lectures with exercises towards the end of each relevant section to test your understanding of the topic.

So, are you ready to go from newcomer to all-rounder in retail buying and merchandising? You've stopped at the right course that's going to fast track your learning in record time.

Enroll now

What's inside

Learning objectives

  • Understand how the field of buying and merchandising works
  • Obtain an all-round picture of the topic from a practical and industry perspective
  • Become familiar with concepts, jargon and acronyms
  • Decide whether you want to pursue a career in buying and merchandising
  • Build a solid foundation for more in-depth courses in the subject matter
  • Understand basic metrics and how to set up spreadsheets for analysing data in retail merchandising

Syllabus

Introduction

Hello and welcome to this course! This is the very first lecture in this series. In this lesson we'll set the context of the topic and tell you some of the drivers that led me to design the course, bearing in mind the intended audience.

Read more

In this lecture, you'll get a bird's eye view of what retail buying and merchandising, as subject matter, is made up of. We'll be looking at the core perspectives to view and describe the subject matter.

This lecture covers the learning outcomes for the course. It clarifies the target audience and discusses what you'll achieve on completion of the course.

Here, you will find a decision tree diagram that will help you decide whether this course is really what you are after.

The course structure is largely based on the bird's eye view of the core perspectives in buying and merchandising. This lesson goes into more detail of how these core perspectives translate into the course structure, in order to make sure you get the most out of the teaching content.

This is the concluding lecture for Section 1, where we'll wrap up everything you've learnt in this section.

The product is at the centre of the buying and merchandising business. In this introductory lesson to this section, we'll set the scene for the product perspective.

The product life cycle is a very important viewpoint to consider when thinking about a product. This lesson discusses the product life cycle.

At the beginning of the product life cycle, there's an important practice known as new product development. This is concerned with researching, designing and selling products in order to make market breakthroughs. In this lecture, we'll be discussing the "one-size-fits-all" idea of new product development.

By grouping products in specific ways, we are able to plan product management more efficiently. This lesson explains how products need to be grouped to make sense to buying and merchandising in the retail sector.

This is a continuation of the previous lecture on product groupings.

This is the concluding lecture for Section 2, where we'll wrap up everything you've learnt in this section.

Test yourself on the concepts you've learnt in the product perspective. Remember, sometimes you'll need to think outside the box!

This is the introductory lesson to this section, where we'll set the scene for the supply chain perspective.

The sourcing model is a very common supply chain configuration used by many retail companies who source their own products with their own branding. In this lecture, we'll look at who the participants in the model are, but more generally what happens in the sourcing model.

This is a continuation of the previous lecture on the sourcing model.

In this lecture, we'll explain the workings of the full service model. This supply chain configuration is used for when you want to buy and sell third party products.

This lecture explains some miscellaneous concepts relevant to buying and merchandising like the critical path, the dynamics of stock (a.k.a. inventory), and a few others.

This is the concluding lecture for Section 3, where we'll wrap up everything you've learnt in this section.

Test yourself on the concepts you've learnt in the supply chain perspective. Remember, sometimes you'll need to think outside the box!

This is the introductory lesson to this section, where we'll set the scene for the people perspective.

This lecture identifies the primary teams of people who collaborate with one another to enable the buying and merchandising enterprise to come to life.

The organisational structure of buying and merchandising businesses varies from company to company. In this lecture, we'll explore a few concrete examples of organisational structures.

Roles and responsibilities are assigned at all levels of the organisational structure. In this lecture we'll consider the structure and describe the responsibilities held by the individuals operating within that structure.

In this lesson we'll explain the collective qualities and attributes of successful buyers, assistant buyers and buying admin assistants.

In this lesson we'll explain the collective qualities and attributes of successful merchandisers, assistant merchandisers and allocators.

This is the concluding lecture for Section 4, where we'll wrap up everything you've learnt in this section.

Test yourself on the concepts you've learnt in the people perspective. Remember, sometimes you'll need to think outside the box!

This is the introductory lesson to this section, where we'll set the scene for the process perspective.

In this lesson, we'll bring together the various perspectives we've explored and explain how things work in terms of a timeline. We'll be calling that our "merchandise management roadmap".

This is a continuation of the previous lecture on the merchandise management roadmap.

This lecture covers the details of buying strategy planning.

This lecture covers the details of range planning a.k.a. assortment planning.

In this lesson, we'll use our knowledge of new product development and explain in more detail how the business process of product development is implemented.

Budget management in buying and merchandising breaks down into finer business processes, the main ones being sales forecasting and planning for Open-to-Buy (OTB), which we'll discuss in this lecture.

This lecture explains how stock (inventory) management is implemented in the buying and merchandising business.

Having a strategy for the correct pricing of products is highly important in retail. This lecture looks at the business process of planning the pricing architecture and the key considerations to bear in mind.

This is the concluding lecture for Section 5, where we'll wrap up everything you've learnt in this section.

Test yourself on the concepts you've learnt in the process perspective. Remember, sometimes you'll need to think outside the box!

This is the introductory lesson to this section, where we'll set the scene for the technology perspective.

In this lecture, we'll explain the implications of some key enterprise systems you are very likely to encounter in buying and merchandising.

When you work in buying and merchandising you'll be working with data reports. In this lesson, we'll explore how a typical data architecture is set up for you to be able to pull data to create these reports.

This is the concluding lecture for Section 6, where we'll wrap up everything you've learnt in this section.

Test yourself on the concepts you've learnt in the technology perspective. Remember, sometimes you'll need to think outside the box!

This is the introductory lesson to this section, where we'll set the scene for the numerical and reporting perspective.

In this lecture, we'll go through some of the basic metrics used in merchandise planning like how to calculate margins, understand stock performance, etc.

This lecture explains an example of a simple critical path tracker and the core types of information that feed into the tracker.

This lecture explains an example of a simple WSSI and the core types of information that feed into the report.

This is the concluding lecture for Section 7, where we'll wrap up everything you've learnt in this section.

Test yourself on the concepts you've learnt in the numerical and reporting perspective. Remember, sometimes you'll need to think outside the box!

This bonus lecture provides an overview of e-commerce, from which online merchandising derives. In this lesson, we'll get to explain the core chunks of functionalities that make up an e-commerce platform.

There are several ongoing challenges and obstacles faced by retail companies as well as individuals who work in buying and merchandising. In this lecture, we'll discuss and reflect on some of these challenges.

This is the last lecture in this series, where we'll wrap up the course.

Your one-stop shop for all downloadable assets available in this course.

Attributions, special thanks and disclaimer.

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Decomposes the complex topic of retail buying and merchandising into fundamental perspectives, making it accessible for newcomers to grasp core concepts and industry practices
Explores the technology perspective, explaining the implications of key enterprise systems and data architectures commonly encountered in buying and merchandising roles
Includes exercises at the end of each section to test understanding, reinforcing learning and providing practical application of the concepts covered
Requires learners to set up spreadsheets for analyzing data in retail merchandising, which may require access to spreadsheet software
Provides a solid foundation for more in-depth courses, which may be beneficial for learners aiming to specialize further in specific areas of retail
Examines the people perspective, identifying the primary teams and their roles, which helps learners understand team dynamics and career paths

Save this course

Create your own learning path. Save this course to your list so you can find it easily later.
Save

Reviews summary

Clear and practical retail buying foundation

According to learners, this course offers a clear and practical introduction to retail buying and merchandising. Many find it excellent for beginners or those seeking to understand the field. The logical structure, which breaks down concepts by perspective (product, supply chain, people, process, etc.), is frequently praised. It effectively helps demystify industry jargon and provides a solid foundation for further study or career entry. While largely positive, a few reviewers note that some advanced topics, like financial planning or strategy depth, could be covered in more detail. Overall, it's seen as a highly valuable resource for fast-tracking understanding of this complex retail area from a practical, industry perspective.
Focuses on real-life industry aspects and roles.
"Obtain an all-round picture of the topic from a practical and industry perspective."
"The examples were practical and relevant."
"Useful course for understanding the retail B&M cycle and different roles."
"Discusses roles and responsibilities, which is very helpful for career planning."
Good starting point for entering the field.
"Fantastic course for someone starting out in buying."
"Provides a solid foundation."
"Feeling much more confident about applying for retail roles."
"Decide whether you want to pursue a career... Build a solid foundation for more in-depth courses..."
Logically breaks down concepts for beginners.
"Excellent overview. Very clear explanations of complex concepts."
"The structure by perspective is very helpful."
"It doesn't make assumptions on prior knowledge... able to connect with the concepts regardless of your educational or professional background."
"Helped me understand the terminology and how everything ties together."
Some topics are covered only briefly.
"Wish there was more on advanced strategies and financials."
"A bit too fast-paced in some sections."
"Doesn't go deep enough into financial planning like OTB calculation nuances."
"It's a good overview, but definitely not exhaustive for experienced pros."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Fast Track Retail Buying and Merchandising with these activities:
Read 'The Retail Handbook'
Gain a broader understanding of the retail landscape and the interconnectedness of different functions.
View Alter Ego: A Novel on Amazon
Show steps
  • Obtain a copy of 'The Retail Handbook'.
  • Read chapters related to buying and merchandising.
  • Take notes on key concepts and strategies.
Read 'Visual Merchandising and Display'
Learn how to create visually appealing displays that enhance the shopping experience and drive sales.
Show steps
  • Obtain a copy of 'Visual Merchandising and Display'.
  • Review chapters on display techniques and principles.
  • Analyze examples of effective visual merchandising.
Practice Calculating Retail Metrics
Reinforce your understanding of key retail metrics through repetitive calculations and problem-solving.
Show steps
  • Find practice problems for calculating margin, turnover, and sell-through.
  • Solve the problems and check your answers.
  • Identify areas where you need more practice.
Three other activities
Expand to see all activities and additional details
Show all six activities
Analyze a Retailer's Product Assortment
Apply course concepts by analyzing a real-world retailer's product assortment and identifying potential improvements.
Show steps
  • Choose a retailer to analyze.
  • Examine their online and in-store product offerings.
  • Assess the assortment's breadth and depth.
  • Identify potential gaps or overlaps.
  • Suggest improvements to the assortment.
Create a SWOT Analysis for a Retail Business
Apply the SWOT analysis framework to a retail business to identify its strengths, weaknesses, opportunities, and threats.
Show steps
  • Choose a retail business to analyze.
  • Research the business's operations and market position.
  • Identify its strengths and weaknesses.
  • Identify potential opportunities and threats.
  • Present your findings in a structured report.
Develop a Merchandise Plan for a Hypothetical Store
Solidify your understanding of the merchandising process by creating a detailed plan for a new store.
Show steps
  • Define the target customer and store concept.
  • Research relevant market trends and competitor offerings.
  • Develop a product assortment plan with specific items.
  • Outline a pricing and promotion strategy.
  • Create a visual merchandising plan.

Career center

Learners who complete Fast Track Retail Buying and Merchandising will develop knowledge and skills that may be useful to these careers:
Retail Buyer
A career as a Retail Buyer involves selecting and purchasing merchandise for resale in retail outlets. This course helps you understand the buying and merchandising landscape. The course covers various perspectives, including product, supply chain, people, process, technology, and numerical aspects, which are essential for a Retail Buyer to make informed decisions about what products to buy, how much to buy, and at what price. By familiarizing yourself with key concepts and terminology, you can effectively collaborate with suppliers and internal teams to ensure the right products are available to customers. The course's emphasis on real-life industry aspects provides valuable context for navigating the complexities of retail buying.
Merchandiser
The Merchandiser role focuses on planning and promoting a retailer's merchandise to maximize sales. This course helps you develop a comprehensive understanding of merchandising principles. The course's breakdown of the topic into fundamental perspectives, such as product, supply chain, and process, enables a Merchandiser to develop effective strategies for product placement, display, and promotion. The course's coverage of basic metrics and spreadsheet setup for data analysis is particularly useful for tracking sales performance and making data-driven decisions. Furthermore, the course's introduction to specialized terminology prepares you to communicate effectively with buyers and other stakeholders.
Assistant Buyer
An Assistant Buyer supports the Retail Buyer in various tasks, including market research, order placement, and vendor communication. This course provides a solid foundation for success in this role. By covering essential concepts and jargon in a clear and accessible manner, the course helps an Assistant Buyer quickly grasp the fundamentals of retail buying. The course's exploration of the product life cycle and new product development is especially valuable for identifying emerging trends and contributing to the buying process. The course also helps you understand how to set up spreadsheets for analyzing data, which will assist in monitoring sales and inventory levels.
Allocator
The Allocator is responsible for distributing merchandise to different retail locations based on demand and sales forecasts. This course provides a foundational understanding of the factors that influence allocation decisions. The course emphasizes the importance of considering various perspectives, such as product, supply chain, and process, when allocating merchandise. The course’s breakdown of basic metrics and spreadsheet setup are also applicable to the allocator's responsibilities of tracking sales and inventory levels across multiple locations. By familiarizing yourself with these concepts, you can develop effective allocation strategies that optimize inventory levels and maximize sales.
Supply Chain Analyst
The Supply Chain Analyst examines and optimizes the flow of goods from suppliers to consumers. This course provides useful insights into retail supply chains. With its coverage of sourcing models, the course provides a view into how this role may affect the merchandising process. The course's exploration of stock dynamics and inventory management is directly relevant to a Supply Chain Analyst's responsibilities. The course also introduces key enterprise systems that are commonly used in the retail industry. It also covers the critical path, allowing you to understand the timeline within the supply chain.
Inventory Planner
The Inventory Planner forecasts demand and plans inventory levels to meet customer needs while minimizing costs. This course can help you develop a strong understanding of inventory management principles. The course's discussion of the supply chain perspective and stock dynamics is particularly relevant to this role. The course's exploration of sales forecasting and Open-to-Buy (OTB) planning provides valuable insights into the inventory planning process. You will also understand the basics of metrics and how to set up spreadsheets, which will further support your ability to analyze data and make informed decisions.
Visual Merchandiser
A Visual Merchandiser creates visually appealing displays to attract customers and promote sales. This course provides you with an understanding of the broader merchandising context in which visual merchandising operates. The course explores product groupings and how they impact product management, which can inform the design and placement of displays. This course also details the importance of pricing strategy, a key element to consider when arranging product displays. The course's exploration of the process perspective helps one understand how visual merchandising fits into the overall retail strategy.
Retail Operations Manager
A Retail Operations Manager oversees the day-to-day operations of a retail store, including merchandising, staffing, and customer service. This course helps you understand the buying and merchandising functions within a retail environment. The course examines the various perspectives that influence retail operations, such as product, supply chain, people, and process, which are all relevant to the Operations Manager's responsibilities. The course's coverage of the technology perspective provides insight into the enterprise systems used to manage retail operations. This can help the manager be well-versed in technology.
E-commerce Merchandiser
The E-commerce Merchandiser manages the online presentation and promotion of products to drive online sales. This course provides a foundation in merchandising principles that are applicable to e-commerce. The course will prepare you to work with key metrics and how to set up spreadsheets for analyzing data used to inform online merchandising strategies. The course's bonus lecture on e-commerce functionalities is particularly valuable for understanding the technical aspects of online merchandising. By exploring product groupings, pricing strategies, you can effectively present products online to maximize conversions.
Market Research Analyst
A Market Research Analyst studies consumer behavior and market trends to provide insights that support business decisions. The course may be useful to the extent that market research informs retail buying and merchandising activities. The course's exploration of new product development and the product life cycle provides a framework for analyzing market trends and identifying potential product opportunities. The course's coverage of the numerical and reporting perspective equips you with the skills to analyze sales data and interpret market research findings. By understanding retail buying and merchandising, you become better equipped to deliver meaningful insights to retailers.
Retail Consultant
Retail Consultants offer expert advice to retailers on various aspects of their business, including merchandising, operations, and marketing. This course may provide a fundamental understanding of retail buying and merchandising principles. The course's exploration of the various perspectives that influence retail operations, such as product, supply chain, people, and process, can inform your consulting recommendations. While not directly focused on consulting, the course can help you develop a broader perspective on the challenges and opportunities facing retailers.
Sales Representative
The Sales Representative role involves selling products to retail buyers. The course may provide a valuable understanding of the buyer's perspective and the factors that influence their purchasing decisions. The course's coverage of the product perspective, supply chain perspective, and numerical perspective will help you tailor your sales presentations to meet the needs of retail buyers. By understanding their priorities and challenges, you can build stronger relationships and increase your chances of closing deals.
Business Analyst
The Business Analyst identifies and analyzes business needs to recommend solutions that improve organizational performance. The course may be useful in understanding the fundamentals of the merchandising and purchasing landscape. The course's emphasis on data analysis and reporting may be applicable to a Business Analyst role within a retail organization. The course may help you contribute to projects related to merchandising, inventory management, and supply chain optimization.
Marketing Coordinator
A Marketing Coordinator supports the execution of marketing campaigns and initiatives. This course may provide a foundational understanding of how merchandising and buying decisions influence marketing strategies in the retail sector. The course's exploration of product groupings and pricing strategies may inform marketing decisions related to product promotion and advertising. While the course does not focus specifically on marketing, it may help you understand the broader context in which marketing campaigns are developed and implemented.
Customer Service Manager
A Customer Service Manager oversees customer service operations and ensures customer satisfaction. This course may provide a broader understanding of the retail business. The course's exploration of the people perspective may help you understand the roles and responsibilities of different teams within a retail organization, including those involved in buying and merchandising. While the course does not directly address customer service, it may help you develop a more holistic view of the retail environment.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Fast Track Retail Buying and Merchandising.
Comprehensive guide to visual merchandising techniques, covering everything from window displays to in-store layouts. It explores how to create visually appealing and effective displays that attract customers and drive sales. This book is more valuable as additional reading than as a current reference.
Provides a comprehensive overview of the retail industry, covering various aspects from buying and merchandising to supply chain management and marketing. It serves as a valuable reference for understanding the broader context of retail operations. It is particularly useful for gaining a deeper understanding of the strategic decisions involved in retail management. This book can be used as a reference text throughout the course.

Share

Help others find this course page by sharing it with your friends and followers:

Similar courses

Similar courses are unavailable at this time. Please try again later.
Our mission

OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.

Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.

Find this site helpful? Tell a friend about us.

Affiliate disclosure

We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.

Your purchases help us maintain our catalog and keep our servers humming without ads.

Thank you for supporting OpenCourser.

© 2016 - 2025 OpenCourser