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Vlad Catrinescu

Microsoft Teams is used by over 145 million users daily. This course will teach you how to troubleshoot file issues in Microsoft Teams.

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Microsoft Teams is used by over 145 million users daily. This course will teach you how to troubleshoot file issues in Microsoft Teams.

Microsoft Teams is used by over 145 million users daily, and that number just grows every month. In this course, Troubleshooting Microsoft Teams: File Issues, you’ll learn to troubleshoot file issues in Microsoft Teams. First, you’ll explore the architecture of Microsoft teams and where files are stored. Next, you’ll discover how to troubleshoot file sharing in person-to-person chats. Finally, you’ll learn how to troubleshoot file issues in public and private channels. When you’re finished with this course, you’ll have the skills and knowledge of Microsoft Teams needed to troubleshoot file issues in Microsoft Teams.

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What's inside

Syllabus

Course Overview
Microsoft Teams & Files Architecture
Troubleshooting File Issues in Person-to-person Chats
Troubleshooting File Issues in Standard Channels
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Troubleshooting File Issues in Private Channels
Course Conclusion

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops skills for managing and diagnosing file-related issues on Microsoft Teams, an essential tool for teams collaborating remotely or in a hybrid environment
Suitable for individuals familiar with Microsoft Teams and looking to enhance their troubleshooting skills
Taught by Vlad Catrinescu, an experienced instructor in Microsoft Teams troubleshooting
Focuses on practical troubleshooting techniques, with coverage of file sharing in chats and channels
Prerequisites may include familiarity with Microsoft Teams and troubleshooting methodologies
May be less suitable for beginners starting with Microsoft Teams or troubleshooting

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Troubleshooting Microsoft Teams: File Issues with these activities:
Read "Microsoft Teams for Dummies" by Ken Withee
Gain a comprehensive understanding of Microsoft Teams by reading this book, covering key concepts and providing practical guidance for effective use.
Show steps
  • Purchase or borrow a copy of "Microsoft Teams for Dummies".
  • Read the chapters relevant to file management and troubleshooting.
Review Microsoft Teams architecture
Review the basics of Microsoft Teams architecture to gain a solid understanding of how files are stored and managed in Microsoft Teams.
Browse courses on Microsoft Teams
Show steps
  • Access the Microsoft Teams documentation for architecture.
  • Read the section on "Microsoft Teams and SharePoint" to understand how files are stored in Microsoft Teams.
  • Watch the Microsoft Teams training video on "Understanding Microsoft Teams Architecture" to get a visual overview of the architecture.
Troubleshoot file sharing issues in person-to-person chats
Practice troubleshooting file sharing issues by completing a series of simulated scenarios in Microsoft Teams.
Browse courses on Microsoft Teams
Show steps
  • Create a person-to-person chat in Microsoft Teams.
  • Attempt to share a file that is too large.
  • Troubleshoot the issue by following the steps in the Microsoft Teams documentation.
Five other activities
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Show all eight activities
Discuss common challenges and solutions for troubleshooting file issues in private channels
Engage with peers to share knowledge and experiences troubleshooting file issues in private channels, gaining insights and learning best practices.
Browse courses on Microsoft Teams
Show steps
  • Join a study group or online forum dedicated to Microsoft Teams.
  • Initiate or participate in discussions about troubleshooting file issues in private channels.
Create a step-by-step guide to troubleshooting file issues in standard channels
Create a step-by-step guide to troubleshooting file issues in standard channels, providing detailed instructions for resolving common file-related issues.
Browse courses on Microsoft Teams
Show steps
  • Identify common file issues that occur in standard channels.
  • Research solutions for each identified issue.
  • Create a step-by-step guide that outlines the solutions for each issue.
Contribute to the Microsoft Teams UserVoice forum
Engage with the Microsoft Teams community by contributing to the UserVoice forum, providing feedback, reporting issues, and suggesting improvements.
Browse courses on Microsoft Teams
Show steps
  • Visit the Microsoft Teams UserVoice forum.
  • Read through existing posts and discussions.
  • Create a new post to share your feedback or report an issue.
Mentor junior colleagues or students on Microsoft Teams file troubleshooting
Share your knowledge and expertise by mentoring others, guiding them through the process of troubleshooting file issues in Microsoft Teams, fostering their growth and development.
Browse courses on Microsoft Teams
Show steps
  • Identify junior colleagues or students who would benefit from your guidance.
  • Set up regular mentorship sessions to provide support and troubleshooting assistance.
Develop a tool to automate file troubleshooting in Microsoft Teams
Apply your knowledge and skills by developing a tool that can automate the troubleshooting process for file issues in Microsoft Teams, enhancing efficiency and reducing resolution time.
Browse courses on Microsoft Teams
Show steps
  • Research existing tools and techniques for automating file troubleshooting.
  • Design and develop a prototype of your tool.
  • Test and refine your tool to ensure its accuracy and effectiveness.

Career center

Learners who complete Troubleshooting Microsoft Teams: File Issues will develop knowledge and skills that may be useful to these careers:
Site Reliability Engineer
Site Reliability Engineers ensure that the Teams application is consistently fast, accessible, and secure for all users. Troubleshooting skills in file sharing, chat, and more are very much needed in this role. This course can help the Site Reliability Engineer build the foundation of knowledge needed to troubleshoot all file issues within Microsoft Teams.
Systems Administrator
Systems Administrators deploy, maintain, and repair software, hardware, and networks. They must know how to troubleshoot file issues within the applications they support. This course may help a Systems Administrator build a foundation of the knowledge needed to perform this job function within Microsoft Teams.
Network Administrator
Network Administrators maintain and troubleshoot computer networks. They investigate problems, perform maintenance, and install equipment. This course may help a Network Administrator build a foundation of the knowledge needed to troubleshoot file issues within Microsoft Teams if any of their clients use Microsoft Teams and are experiencing any network-level issues.
Help Desk Analyst
Help Desk Analysts provide technical support to end-users and are usually the first point of contact when it comes to troubleshooting any issue a user is having. Having the knowledge to troubleshoot file issues in Microsoft Teams would be very helpful in this role. This course may be useful for a Help Desk Analyst who needs to troubleshoot Microsoft Teams issues for their clients.
Database Administrator
Database Administrators maintain and troubleshoot databases. They ensure that data is stored securely and efficiently, and that it is available to users when they need it. While this course does not directly mention databases, it can serve as an introduction to troubleshooting issues within Microsoft Teams that may involve data storage or retrieval.
Cloud Engineer
Cloud Engineers design, build, and manage cloud computing systems. They have a deep understanding of cloud technologies and how to use them to solve business problems. Microsoft Teams is a popular productivity suite for businesses, and Cloud Engineers may be tasked with troubleshooting any file issues that arise. This course could be helpful for a Cloud Engineer who wants to learn more about file issues in Microsoft Teams.
IT Manager
IT Managers plan, implement, and manage computer systems and networks. They develop policies and procedures to ensure that computer systems are used effectively and securely. Troubleshooting skills are a must for IT Managers, and this course will provide an in-depth understanding of how to troubleshoot file issues in Microsoft Teams.
DevOps Engineer
DevOps Engineers work closely with software developers and operations teams to ensure that software is developed, deployed, and maintained efficiently. They use a variety of tools and techniques to automate tasks and improve the quality of software. Having a strong understanding of Microsoft Teams and how to troubleshoot file issues within the platform may enable a DevOps Engineer to work more effectively and troubleshoot issues faster.
Software Engineer
Software Engineers design, develop, and test computer software applications. Troubleshooting is a common and vital part of this career, as software development bugs and issues can happen at any time. This course can be useful for a Software Engineer who wants to learn more about troubleshooting Microsoft Teams, a widely used platform for collaboration and file sharing in the business world.
Data Analyst
Data Analysts collect, clean, and interpret data to find patterns and trends. They use this information to make recommendations and improve business processes. In the modern business world, Microsoft Teams is often used for file sharing--knowledge of how to troubleshoot these file issues can be an asset to a Data Analyst.
QA Analyst
QA Analysts test software to identify bugs and ensure that it meets requirements. They work closely with software developers to fix bugs and improve the quality of software. While this course does not mention software testing, the troubleshooting skills that will be taught can be applied to software testing for applications like Microsoft Teams.
Business Analyst
Business Analysts work with businesses to define and solve problems. They use a variety of tools and techniques to gather and analyze data, and they develop recommendations for improvement. In the modern business world, Microsoft Teams is often used for file sharing, so understanding how to troubleshoot any file issues that arise can be a valuable skill for the modern Business Analyst.
Product Manager
Product Managers are responsible for the development and launch of new products. They work with engineers, designers, and marketers to bring new products to market and ensure that they are successful. A Product Manager who is familiar with Microsoft Teams may find this course useful for understanding how to troubleshoot file issues in the Teams platform.
Project Manager
Project Managers plan, execute, and close projects. They work with a variety of stakeholders to ensure that projects are completed on time, within budget, and to scope. Microsoft Teams is often used for file sharing and collaboration on projects. This course may be useful for a Project Manager who wants to learn more about troubleshooting file issues in Microsoft Teams.
Cybersecurity Analyst
Cybersecurity Analysts protect computer networks and systems from unauthorized access, use, disclosure, disruption, modification, or destruction. They use a variety of tools and techniques to identify and mitigate security risks. While this course does not directly mention cybersecurity, the troubleshooting skills that will be taught can be applied to troubleshooting cybersecurity issues in Microsoft Teams and its applications.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Troubleshooting Microsoft Teams: File Issues.
Is written by the instructor of the course and provides a detailed guide to troubleshooting file issues in Microsoft Teams. It valuable resource for anyone who is experiencing file issues in Microsoft Teams.
Provides a more in-depth look at Microsoft Teams, covering advanced features such as file sharing, collaboration tools, and security settings. It good choice for learners who want to get the most out of Microsoft Teams.
Covers the basics of using Microsoft Teams, including how to create and join teams, send messages, share files, and more. It good starting point for learners who are new to Microsoft Teams.
Provides a comprehensive overview of Microsoft Teams, and can be used for gaining background information.

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