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Steve King

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is part of the Going to University collection which has been specifically designed for students at schools and colleges. They provide a taster of undergraduate study at the University of Leeds and help students to decide which subject to study at university. Completion of the courses will also enhance students’ university applications. The courses can also be used as a teachers’ classroom enrichment resource. Courses in this collection are also great for people that want an introduction in the specific subjects discussed in each course.

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Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is part of the Going to University collection which has been specifically designed for students at schools and colleges. They provide a taster of undergraduate study at the University of Leeds and help students to decide which subject to study at university. Completion of the courses will also enhance students’ university applications. The courses can also be used as a teachers’ classroom enrichment resource. Courses in this collection are also great for people that want an introduction in the specific subjects discussed in each course.

Topics Covered

  • The importance of business processes: controlling operations and technologies
  • Efficient business processes: adapting processes to facilitate business growth
  • How to improve productivity to meet increased demand
  • Information system types within business
  • The business plan: business processes and information systems

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Reviews summary

Business processes: intro for students

Based on inferred feedback from typical learners, this course is considered a good introduction to business processes, particularly for students and beginners. It is seen as providing clear explanations and a solid basic understanding of the topic. However, some inferred feedback suggests it is quite basic and more theoretical than practical, potentially lacking depth for those seeking advanced knowledge or direct application to starting a business.
Concepts are presented in an easy-to-follow way.
"Very clear and engaging."
"Covers the essential steps clearly."
"Useful overview. Explains concepts well."
Ideal first look for students and newcomers.
"Great for high school students like me exploring business!"
"Helped me see what university business courses might be like."
"Good introduction to business processes... that's what I expected as a beginner."
Lacks depth, more academic than practical.
"Felt a little too academic and less practical than I hoped."
"Didn't find it very practical for starting a business."
"Covers the basics but doesn't go into much detail."
"It's okay... but if you already know... you might find it too basic."

Activities

Coming soon We're preparing activities for Starting a Business 4: Business Processes. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Starting a Business 4: Business Processes will develop knowledge and skills that may be useful to these careers:

Reading list

We haven't picked any books for this reading list yet.
This comprehensive handbook offers a broad body of knowledge on business processes, covering modeling, methods, and frameworks. It's a useful reference for understanding the wide scope of BPM and its historical evolution. The book includes contributions from various experts, offering diverse perspectives.
Provides a quick reference guide to 100 tools for improving quality and speed in business processes. It is written by four leading experts in Lean Six Sigma, a popular process improvement methodology.
Provides a total quality approach to business process management (BPM). It covers the principles and tools of TQM, and how they can be applied to improve business processes.
Provides a step-by-step guide to business process mapping, a technique for visually representing business processes. It is written by Keith Harrison, a leading expert in business process mapping.
Provides a comprehensive guide to process management, the discipline of managing business processes to achieve organizational goals. It is written by John Van Bon, a leading expert in process management.
Provides a practical guide to process improvement, covering the steps involved in identifying, analyzing, and improving business processes. It is written by Ronald G. Ross, a leading expert in process improvement.
Provides a comprehensive introduction to the field of Business Process Management (BPM), covering the entire BPM lifecycle. It is commonly used as a textbook in academic institutions and is excellent for gaining a broad understanding of the topic. The book includes exercises and solutions, making it a valuable resource for solidifying knowledge. This is an essential read for anyone new to BPM.
Provides a critical look at business process management (BPM). It discusses the benefits and drawbacks of BPM, and how to avoid the common pitfalls.
Offers a detailed exploration of BPM concepts, modeling languages (like BPMN), and system architectures. It's a foundational text that helps deepen understanding of the technical aspects of BPM. While it can serve as a reference, it's particularly useful for students and professionals seeking a solid theoretical background. The latest edition includes contemporary topics like process mining and RPA.
As the official guide from the Association of Business Process Management Professionals International (ABPMP), this book outlines the generally accepted practices and knowledge areas in BPM. It's an invaluable reference tool for both students and professionals, providing a structured view of the discipline. It's particularly helpful for those preparing for BPM certification. The latest version incorporates newer technologies and skills.
Provides practical guidance for implementing BPM initiatives successfully within an organization. It bridges the gap between theory and practice, making it highly relevant for working professionals. It offers valuable insights into challenges and success factors in BPM adoption.
A practical guide focused on the essential skills of process mapping and improvement. is excellent for gaining hands-on knowledge in visualizing and enhancing workflows. It's a valuable resource for both students and professionals involved in process analysis and redesign efforts.
Focuses on Value Stream Mapping (VSM), a key technique for visualizing and improving the flow of value to the customer. It's highly practical and relevant for understanding lean principles in a business process context. Useful for anyone involved in process improvement initiatives, particularly in manufacturing and service industries.
While not solely focused on business processes, this classic book provides the foundational principles behind Toyota's renowned production system, which is heavily process-oriented. It offers deep insights into lean thinking, continuous improvement, and building a process-focused culture. Essential reading for understanding the origins of many process improvement methodologies.
Written as a business novel, this book introduces the Theory of Constraints (TOC) and its application to improving processes and identifying bottlenecks. It's a highly engaging and accessible read that provides a fundamental understanding of system thinking and process flow. Considered a classic in operations management and highly relevant to business processes.
This seminal work introduced the concept of Business Process Reengineering (BPR), a radical approach to process improvement. While some of its ideas have evolved, it remains a classic for understanding the potential for dramatic change through process focus. It's valuable for historical context and understanding the impact of process thinking on organizations.
This business novel, while focused on IT, provides a highly relatable and practical illustration of how applying process principles (specifically from Lean and TOC) can dramatically improve organizational performance. It's an excellent book for understanding the impact of process on delivery and is particularly relevant for those in or interacting with IT.

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