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Bill Brantley

This course describes how training professionals can use product development and management concepts to build training programs for citizen developers. In essence, trainers will practice the same skills that they will instruct citizen developers to use.

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This course describes how training professionals can use product development and management concepts to build training programs for citizen developers. In essence, trainers will practice the same skills that they will instruct citizen developers to use.

Product development and management skills are critical in helping citizen developers build no-code/low-code applications that align with an organization’s strategic goals. To be successful, citizen developers need to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Thus, citizen developers need to understand what people need from the app and how to build a good user experience into the no-code/low-code applications.

What you'll learn

  • Trainers will teach citizen developers to document technical specifications for the no-code/low-code applications.

  • Trainers will teach citizen developers to conduct customer market research to understand who will use the apps and how they will use them.

  • Trainers will teach citizen developers how to utilize user experience best practices in designing the no-code/low-code applications.

  • Trainers will teach citizen developers how to use customer education concepts to train customers to gain the most value from citizen-developed applications.

What's inside

Syllabus

Week One
Module One - What is Product Design and Management?
Module Two - The Product Lifecycle
Module Three - The Product Innovation Process
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Module Four - Product Development Tools for Citizen Developers
Module Five - Portfolio Management
Week Two
Module One - Aligning Citizen Development with the Organization's Strategic Goals
Module Two - User Experience in Building Citizen-Developed Apps
Module Three - Piloting the Citizen-Developed Apps
Module Four - Internal Marketing of Citizen-Developed Apps
Module Five - Deployment and Maintenance of Citizen-Developed Apps
Week Three
Module One - Building the Citizen Developer Product Design and Management Course – Analysis
Module Two - Building the Citizen Developer Product Design and Management Course – Design
Module Three - Building the Citizen Developer Product Design and Management Course – Development
Module Four - Building the Citizen Developer Product Design and Management Course – Implementation
Module Five - Building the Citizen Developer Product Design and Management Course – Evaluation
Bonus Week
Module One - Training Products Innovation Process
Module Two - The Management of Training Products
Module Three - The Training Products Lifecycle
Module Four - Jobs-To-Be-Done Theory and the Marketing of Training Products
Module Five - Training Products Portfolio Management

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores design management in the specific context of building no-code/low-code applications
Taught by Bill Brantley who is known for his work in citizen development
Teaches trainers how to teach citizen developers, which is a valuable skill
Develops skills for trainers who are not necessarily citizen developers themselves
Examines citizen development from the perspective of user experience, which is crucial for citizen developer success
Provide hands-on experience, including labs and exercises

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Deliver No-Code/Low-Code Products that Delight Customers and Stakeholders – Product Development and Management Skills. with these activities:
Refresh Your Coding Skills
Even though no-code development requires minimal coding, a basic understanding of coding concepts will be beneficial for troubleshooting and understanding the underlying logic of your applications.
Browse courses on Coding
Show steps
  • Review the fundamentals of programming.
  • Practice solving coding problems.
Follow Tutorials on APIs and Integrations
Understanding how to use APIs and integrations is crucial for building robust no-code applications.
Browse courses on APIs
Show steps
  • Find tutorials on using APIs and integrations.
  • Follow the tutorials and experiment with the concepts.
Review 'The Lean Startup'
This book provides valuable insights into the concepts of product development and management, which are crucial for citizen developers in building no-code/low-code applications.
Show steps
  • Read the chapters relevant to product design and management.
  • Reflect on how the concepts apply to citizen development.
  • Discuss the book's key ideas with a peer or mentor.
Five other activities
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Build a No-Code Application
By building a no-code application, you will practice the skills you will teach citizen developers and gain a deeper understanding of the challenges they face.
Browse courses on No-Code Development
Show steps
  • Identify a problem or opportunity to solve.
  • Choose a no-code platform.
  • Design the user interface and functionality.
  • Deploy the application.
Design a User Experience Blueprint
Creating a user experience blueprint will help you develop a strong foundation for building user-friendly no-code applications.
Browse courses on User Experience Design
Show steps
  • Create a user persona.
  • Define the user's goals.
  • Map out the user journey.
  • Design the user interface.
Solve Product Development Problems
By solving product development problems, you will hone your critical thinking and decision-making skills, which are essential for citizen developers.
Browse courses on Product Development
Show steps
  • Identify the problem statement.
  • Analyze the problem and identify potential solutions.
  • Evaluate the solutions and select the best one.
Participate in Peer Code Reviews
Peer code reviews allow you to learn from others, identify potential errors, and improve the quality of your no-code applications.
Browse courses on Peer Review
Show steps
  • Find a peer or group to participate in code reviews.
  • Review each other's code and provide feedback.
Contribute to Open-Source No-Code Projects
Contributing to open-source projects is a great way to learn from others and make a valuable contribution to the no-code development community.
Browse courses on Open Source
Show steps
  • Find open-source no-code projects to contribute to.
  • Identify an issue or feature to work on.
  • Submit a pull request.

Career center

Learners who complete Deliver No-Code/Low-Code Products that Delight Customers and Stakeholders – Product Development and Management Skills. will develop knowledge and skills that may be useful to these careers:
Training Manager
A Training Manager is responsible for planning, developing, and implementing training programs. This course can help Training Managers learn how to use product development and management concepts to build training programs for citizen developers. This course will help Training Managers understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Additionally, this course will help Training Managers learn how to use user experience best practices in designing no-code/low-code applications.
Curriculum Developer
A Curriculum Developer is responsible for developing and managing educational programs. This course can help Curriculum Developers learn how to use product development and management concepts to build training programs for citizen developers. This course will help Curriculum Developers understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Additionally, this course will help Curriculum Developers learn how to use user experience best practices in designing no-code/low-code applications.
Instructional Designer
An Instructional Designer is responsible for designing and developing instructional materials. This course can help Instructional Designers learn how to use product development and management concepts to build training programs for citizen developers. This course will help Instructional Designers understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Additionally, this course will help Instructional Designers learn how to use user experience best practices in designing no-code/low-code applications.
Learning and Development Specialist
A Learning and Development Specialist is responsible for identifying and meeting the training needs of an organization's employees. This course can help Learning and Development Specialists learn how to use product development and management concepts to build training programs for citizen developers. This course will help Learning and Development Specialists understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Additionally, this course will help Learning and Development Specialists learn how to use user experience best practices in designing no-code/low-code applications.
Training Consultant
A Training Consultant is responsible for providing consulting services to organizations on how to improve their training programs. This course can help Training Consultants learn how to use product development and management concepts to build training programs for citizen developers. This course will help Training Consultants understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Additionally, this course will help Training Consultants learn how to use user experience best practices in designing no-code/low-code applications.
Chief Learning Officer
A Chief Learning Officer is responsible for leading and managing an organization's learning and development programs. This course can help Chief Learning Officers learn how to use product development and management concepts to build training programs for citizen developers. This course will help Chief Learning Officers understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Additionally, this course will help Chief Learning Officers learn how to use user experience best practices in designing no-code/low-code applications.
Product Development Manager
A Product Development Manager is responsible for overseeing the development of new products. This course can help Product Development Managers learn how to use product development and management concepts to build training programs for citizen developers. This course will help Product Development Managers understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Additionally, this course will help Product Development Managers learn how to use user experience best practices in designing no-code/low-code applications.
Product Manager
A Product Manager is responsible for managing the development and launch of new products. This course can help Product Managers learn how to use product development and management concepts to build training programs for citizen developers. This course will help Product Managers understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Additionally, this course will help Product Managers learn how to use user experience best practices in designing no-code/low-code applications.
Product Owner
A Product Owner is responsible for prioritizing and managing the development of new features for a product. This course can help Product Owners learn how to use product development and management concepts to build training programs for citizen developers. This course will help Product Owners understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use. Additionally, this course will help Product Owners learn how to use user experience best practices in designing no-code/low-code applications.
Project Manager
A Project Manager is responsible for planning, executing, and closing projects. This course may be useful for Project Managers who are interested in learning how to use product development and management concepts to build training programs for citizen developers. This course will help Project Managers understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use.
Business Analyst
A Business Analyst is responsible for analyzing and documenting business requirements. This course may be useful for Business Analysts who are interested in learning how to use product development and management concepts to build training programs for citizen developers. This course will help Business Analysts understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use.
Software Engineer
A Software Engineer is responsible for designing, developing, and testing software applications. This course may be useful for Software Engineers who are interested in learning how to use product development and management concepts to build training programs for citizen developers. This course will help Software Engineers understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use.
UX Designer
A UX Designer is responsible for designing the user experience of products. This course may be useful for UX Designers who are interested in learning how to use product development and management concepts to build training programs for citizen developers. This course will help UX Designers understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use.
Data Analyst
A Data Analyst is responsible for collecting, analyzing, and interpreting data. This course may be useful for Data Analysts who are interested in learning how to use product development and management concepts to build training programs for citizen developers. This course will help Data Analysts understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use.
IT Manager
An IT Manager is responsible for planning, implementing, and managing an organization's IT systems. This course may be useful for IT Managers who are interested in learning how to use product development and management concepts to build training programs for citizen developers. This course will help IT Managers understand how to make the mental shift from building apps for personal use to building apps for others in the enterprise to use.

Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Deliver No-Code/Low-Code Products that Delight Customers and Stakeholders – Product Development and Management Skills..
A popular and influential book on lean methodologies for startups, and useful as either a foundational reference or a supplement to this course.
A well-respected book on product management, and useful as either a foundational reference or a supplement to this course.
An effective guide to using lean methodologies for product management, and useful as additional reading for those who want some practical experience.
An effective guide to using sprint methodologies for product development, and useful as additional reading for those who want some practical experience.
An effective guide to building and growing a startup, and useful as additional reading for those who want to learn more about this specific aspect of product management.
An ideal book for learning about user experience design, and useful as additional reading for those who want to learn more about this specific aspect of product management.
A go-to guide for using lean methodologies for data analysis, and useful as additional reading for those who want to learn more about this specific aspect of product management.
A popular book on value proposition design, and useful as additional reading for those who want to learn more about this specific aspect of product management.
A well-regarded book on innovation, and useful as additional reading for those who want to learn more about this topic.
A classic work on innovation and disruptive technologies, and useful as additional reading for those who want to learn more about these topics.
Another classic work on marketing and technology adoption, and useful as additional reading for those who want to learn more about these topics.

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