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Conducting Stakeholder Interviews and Surveys

Renganathan Padmanabhan

This course will teach you how as a product manager you can use interviews and surveys to better understand stakeholder needs and motivations.

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This course will teach you how as a product manager you can use interviews and surveys to better understand stakeholder needs and motivations.

As a project manager, gathering insights into building a better product which fulfills stakeholder needs is essential. In this course, Conducting Stakeholder Interviews and Surveys, you will learn how to utilize interviews and surveys to better understand stakeholder needs and motivations, and input these insights into the product lifecycle. First, you will learn why companies need to invest time and effort in researching user and stakeholder needs. Next, you will see how to plan, screen, and prepare for interviewing these stakeholders and sending surveys. Finally, you will explore how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams. When you are finished with this course, you will have the skills and knowledge of being able to utilize interviews and surveys to make products which truly understand your user and stakeholder needs to make them successful.

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What's inside

Syllabus

Course Overview
Understanding Research Terms
Providing Customer Value Using Stakeholder Research
Planning Stakeholder Research Activities
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Conducting Stakeholder Interviews
Conducting Stakeholder Surveys
Analyze and Synthesizing Research Findings

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Provides insights for project managers to better understand stakeholder needs
Enhances product development by incorporating stakeholder feedback
Offers practical guidance on conducting stakeholder interviews and surveys
Covers fundamental steps in stakeholder research, from planning to analysis
Helps project managers collate and interpret research findings for actionable results
Suitable for project managers seeking to improve stakeholder engagement and product outcomes

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Activities

Coming soon We're preparing activities for Conducting Stakeholder Interviews and Surveys. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Conducting Stakeholder Interviews and Surveys will develop knowledge and skills that may be useful to these careers:
Product Manager
A Product Manager is responsible for the success of a product throughout its lifecycle. This course, Conducting Stakeholder Interviews and Surveys, can help Product Managers gather insights into building a better product which fulfills stakeholder needs. The course teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations, and input these insights into the product lifecycle.
User Researcher
A User Researcher conducts research to understand user needs and motivations. This course, Conducting Stakeholder Interviews and Surveys, may be useful for User Researchers, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.
Project Manager
A Project Manager plans, executes, and closes projects. This course may be useful for Project Managers, as it teaches how to gather insights into building a better product which fulfills stakeholder needs. The course also teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations, and input these insights into the product lifecycle.
Market Researcher
A Market Researcher conducts research to understand market trends and customer needs. This course, Conducting Stakeholder Interviews and Surveys, may be useful for Market Researchers, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.
Business Analyst
A Business Analyst analyzes business processes and systems to identify areas for improvement. This course, Conducting Stakeholder Interviews and Surveys, may be useful for Business Analysts, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.
Product Designer
A Product Designer designs and develops products. This course, Conducting Stakeholder Interviews and Surveys, may be useful for Product Designers, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.
Sales Manager
A Sales Manager leads and manages a sales team. This course, Conducting Stakeholder Interviews and Surveys, may be useful for Sales Managers, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.
Marketing Manager
A Marketing Manager develops and executes marketing campaigns. This course, Conducting Stakeholder Interviews and Surveys, may be useful for Marketing Managers, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.
Customer Success Manager
A Customer Success Manager helps customers achieve success with a product or service. This course, Conducting Stakeholder Interviews and Surveys, may be useful for Customer Success Managers, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.
UX Designer
A UX Designer designs and develops user interfaces. This course, Conducting Stakeholder Interviews and Surveys, may be useful for UX Designers, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.
Software Developer
A Software Developer designs, develops, and maintains software applications. This course, Conducting Stakeholder Interviews and Surveys, may be useful for Software Developers, as it can teach how to gather insights into building a better product which fulfills stakeholder needs. The course also teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations, and input these insights into the product lifecycle.
Data Analyst
A Data Analyst collects, analyzes, and interprets data to identify trends and patterns. This course, Conducting Stakeholder Interviews and Surveys, may be useful for Data Analysts, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.
Entrepreneur
An Entrepreneur starts and runs their own business. This course, Conducting Stakeholder Interviews and Surveys, may be useful for Entrepreneurs, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.
Consultant
A Consultant provides advice and guidance to organizations on a variety of topics. This course, Conducting Stakeholder Interviews and Surveys, may be useful for Consultants, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.
Freelance Writer
A Freelance Writer writes content for a variety of clients. This course, Conducting Stakeholder Interviews and Surveys, may be useful for Freelance Writers, as it teaches how to utilize interviews and surveys to better understand stakeholder needs and motivations. The course also teaches how to collate the interview and survey notes, and assimilate them into actionable insights for your company and product teams.

Reading list

We've selected 18 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Conducting Stakeholder Interviews and Surveys.
Provides a step-by-step guide to planning, conducting, and analyzing user interviews. It covers everything from recruiting participants to asking the right questions to interpreting the results. This book valuable resource for anyone who wants to learn how to conduct effective user interviews.
Provides a comprehensive overview of survey research methods, including how to design, conduct, and analyze surveys. It valuable resource for anyone who wants to learn how to conduct effective surveys.
Provides a comprehensive overview of critical thinking skills, including how to ask the right questions, evaluate evidence, and make sound judgments. It valuable resource for anyone who wants to improve their ability to think critically about complex issues.
While this book is not specific to product management, there are many insights and tips that can be gleaned from it. There are also helpful exercises to help career development.
While this book is not specific to stakeholder interviews or surveys, it provides insights into how companies can avoid the “innovator’s dilemma” and stay ahead of the competition. It valuable resource for anyone who wants to learn more about innovation and disruption.
Explores the art of gathering people together, from small meetings to large conferences. It provides insights into how to create gatherings that are meaningful and productive.
Provides a practical framework for designing value propositions that meet the needs of customers. It valuable resource for anyone who wants to learn how to create products and services that are successful.
While this book is not specific to stakeholder interviews or surveys, it provides insights into how startups can use the lean methodology to build and validate their business ideas. It valuable resource for anyone who wants to learn more about entrepreneurship and innovation.
Provides a step-by-step guide to the sprint process, a five-day method for solving big problems and testing new ideas. It valuable resource for anyone who wants to learn how to innovate and make better decisions.
A guide for product managers, learn about all facets of the product development process including stakeholder analysis. This good introductory text.
Provides a practical guide to usability testing, a method for evaluating the user experience of a product or service.
Provides a practical guide to user experience design for developers. It covers everything from the basics of user experience to advanced techniques for designing and developing user interfaces.
Provides an in-depth and academically rigorous approach to the topic of stakeholder management. It valuable resource for those seeking a comprehensive understanding of the subject.
Challenges traditional approaches to stakeholder management, emphasizing the importance of collaboration and co-creation. It offers a comprehensive framework for engaging stakeholders effectively.

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