Communicating Effectively in Project Environments from Pluralsight

Project teams simply can’t succeed without being able to communicate. Too often, though, teams don’t take a mindful approach to this important subject. In this course, you’ll learn how to manage communications effectively.

Communication is central to the success of any project initiative, and an important skill for any project leader to develop. In this course, Communicating Effectively in Project Environments, you’ll learn how to manage communications effectively. First, you’ll explore the science of communication, and how you can distinguish between your team’s internal and external communication needs. Next, you’ll discover how to select the best types and methods of communication to fit various project needs. After that, you’ll see how to develop a communications management plan for Waterfall teams and how to manage communications in Agile environments. Finally, you’ll get a feel for what unique skills and traits related to communication effective leaders exhibit and work continuously to improve. When you’re finished with this course, you’ll have a firm understanding of the critical role communications play in project success, and know how to manage your project’s communication needs thoughtfully and skillfully.

What's inside

Syllabus

Course Overview

Understanding Project Communication

Communication Methods and Considerations

Managing Project Communications

Communication Skills for Project Leaders

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Suitable for project team members who require effective communication skills to ensure project success

Appropriate for project leaders seeking to enhance their communication management abilities

Specifically designed for individuals navigating Waterfall and Agile environments

Instructors known in the industry for their expertise in project communications

Covers essential aspects of project communication, including internal and external communication strategies

Focuses on developing practical skills for selecting the appropriate communication methods for various project needs

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Communicating Effectively in Project Environments with these activities:

Watch tutorials on effective nonverbal communication

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Watch tutorials to learn how to communicate effectively through nonverbal cues.

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Find tutorials on effective nonverbal communication
Watch the tutorials and take notes on key points
Practice the techniques in real-life situations

Review active listening skills

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Review active listening skills to ensure you are able to comprehend what you hear.

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Read articles or books about active listening
Practice active listening in conversations with friends or family

Participate in peer-led discussion groups

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Engage with peers to discuss and practice communication skills.

Browse courses on Communication

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Find or create a peer-led discussion group
Attend meetings and actively participate in discussions
Share your knowledge and experiences with others

Five other activities

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Attend a workshop on communication skills for leaders

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Enhance your communication skills through targeted workshops crafted for leaders.

Browse courses on Communication Skills

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Identify and register for a workshop on communication skills for leaders
Attend the workshop and actively participate in exercises and discussions
Apply the techniques and strategies you learn to your own leadership role

Create a communication plan for a project

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Create a communication plan to ensure effective communication within a project team.

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Identify the stakeholders and their communication needs
Determine the appropriate communication channels and frequency
Develop strategies for effective communication

Practice writing email communications

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Practice writing clear and concise email communications for work and personal use.

Browse courses on Email Communication

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Identify different types of emails you might need to write
Use email templates to save time and ensure consistency
Practice writing emails to different audiences

Write a blog post on 10 best practices for effective communication

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Demonstrate your knowledge by sharing your understanding and key takeaways through writing.

Browse courses on Communication

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Research and gather information on effective communication practices
Write a blog post outlining these practices
Share your blog post with others for feedback

Read the book 'Crucial Conversations'

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Acquire practical strategies for communicating effectively in difficult situations.

View Crucial Influence, Third Edition: Leadership... on Amazon

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Purchase or borrow 'Crucial Conversations'
Read the book and take notes on key concepts
Apply the techniques to your own communication situations

Career center

Learners who complete Communicating Effectively in Project Environments will develop knowledge and skills that may be useful to these careers:

Communications Manager

Communications managers coordinate all internal and external communications. Obviously, this course is tailor made for individuals in this career. It can help you define strategic communication tactics, streamline and improve communication channels, and much more.

See salaries and explore the career path for Communications Manager

Project Manager

A communicator's role is central to project success. Project managers lead the charge in managing communications effectively across their teams. This course focuses on exactly that. It discusses how to select and utilize communication types and methods best suited for different project needs, how to develop a communication plan, and how to manage communications with both Waterfall and Agile teams. These are all essential skills for project managers to possess, and are often what differentiates a mid-level project manager from a high-level one.

See salaries and explore the career path for Project Manager

Marketing Manager

Marketing managers research, create, and execute marketing campaigns to promote products, services, and brands. Being able to communicate effectively with a target audience is paramount to success in this role. This course can help build your body of knowledge around internal and external communication strategies, and help develop a communication management plan that will take your marketing campaign to the next level.

See salaries and explore the career path for Marketing Manager

Public relations manager

Public relations managers create and maintain a positive public image for their organization or client. Effective communication skills are essential - you need to be able to communicate clearly and persuasively with a wide range of audiences. This course was practically designed for this role. It not only focuses on internal and external communication strategies but also how to adapt those strategies to best fit specific audiences. Learning these strategies is an essential step to becoming an effective public relations manager.

See salaries and explore the career path for Public relations manager

Human Resources Manager

Human resources managers oversee all aspects of human resources for an organization, including employee relations, recruitment, and training. Communication skills are essential for success in this role, as HR managers must be able to communicate effectively with employees, managers, and other stakeholders. This course can help build upon and refine your existing communication skills, and give you the ability to communicate more effectively with each of your stakeholders.

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Sales Manager

Sales managers lead and motivate sales teams to achieve sales goals. Strong communication skills are essential for success in this role, as sales managers must be able to communicate effectively with customers, clients, and other stakeholders. This course may be useful for gaining an understanding of the science of communication and how it relates to sales.

See salaries and explore the career path for Sales Manager

Product Manager

Product managers are responsible for the planning, development, and launch of new products. They must be able to communicate effectively with engineers, designers, marketers, and other stakeholders to ensure that the product meets the needs of the customer. This course can help teach you how to manage communications effectively with each of your stakeholders.

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Technical Writer

Technical writers create documentation that explains complex technical information to a non-technical audience. They must be able to communicate effectively in writing and be able to understand and interpret technical information. This course may be useful for gaining an understanding of the science of communication and how it relates to technical writing.

See salaries and explore the career path for Technical Writer

Business Analyst

Business analysts help organizations to improve their business processes. They must be able to communicate effectively with stakeholders to gather requirements, analyze data, and develop solutions. This course may be useful for gaining an understanding of the science of communication and how it relates to business analysis.

See salaries and explore the career path for Business Analyst

Information Technology (IT) Manager

IT managers are responsible for the planning, implementation, and maintenance of an organization's IT systems. They must be able to communicate effectively with users, technicians, and other stakeholders to ensure that the IT systems meet the needs of the organization. This course may be useful for gaining an understanding of the science of communication and how it relates to IT management.

See salaries and explore the career path for Information Technology (IT) Manager

Training and Development Manager

Training and development managers are responsible for the planning, implementation, and control of training and development programs. They must be able to communicate effectively with employees, managers, and other stakeholders to ensure that the training and development programs are effective. This course may be useful for gaining an understanding of the science of communication and how it relates to training and development management.

See salaries and explore the career path for Training and Development Manager

Operations Manager

Operations managers are responsible for the day-to-day operations of an organization. They must be able to communicate effectively with employees, customers, and other stakeholders to ensure that the organization runs smoothly. This course may be useful for gaining an understanding of the science of communication and how it relates to operations management.

See salaries and explore the career path for Operations Manager

Event Planner

Event planners are responsible for the planning, implementation, and control of events. They must be able to communicate effectively with clients, vendors, and other stakeholders to ensure that the event is a success. This course may be useful for gaining an understanding of the science of communication and how it relates to event planning.

See salaries and explore the career path for Event Planner

Supply Chain Manager

Supply chain managers are responsible for the planning, implementation, and control of the movement of goods and services from suppliers to customers. They must be able to communicate effectively with suppliers, customers, and other stakeholders to ensure that the supply chain is efficient and effective. This course may be useful for gaining an understanding of the science of communication and how it relates to supply chain management.

See salaries and explore the career path for Supply Chain Manager

Customer Service Manager

Customer service managers are responsible for the planning, implementation, and control of customer service operations. They must be able to communicate effectively with customers, employees, and other stakeholders to ensure that customer service is excellent. This course may be useful for gaining an understanding of the science of communication and how it relates to customer service management.

See salaries and explore the career path for Customer Service Manager