Communication Tips for Modern Business Professionals from Pluralsight

This course will teach you how to communicate professionally in multiple settings and through multiple channels such as email, text, phone, and in-person.

In this course, Enhancing Business Communication Skills, you'll learn to elevate your professional communication abilities, vital for success in your career. Dr. Dustin York, an esteemed professor and award-winning trainer, provides a comprehensive roadmap to enhance your communication skills in the workplace. Dr. York begins by delineating the four primary areas critical for improving professional communication, including writing and presentations. He then guides you through the process of mastering effective email communication, utilizing collaboration tools, and facilitating productive virtual meetings. Furthermore, Dr. York shares invaluable strategies for fostering successful group communication and enhancing collaboration in the workplace. By the end of this course, you'll be equipped with actionable lessons to enhance your professional communication skills, empowering you to excel in your career endeavors.

What's inside

Syllabus

Introduction

Types of Workplace Communication

Digital Communication

Working with Others

Traffic lights

Read about what's good

what should give you pause

and possible dealbreakers

Provides strategies for fostering successful group communication and enhancing collaboration in the workplace

Explores various modes of workplace communication, including written, verbal, and nonverbal

Is taught by an esteemed professor and award-winning trainer, Dr. Dustin York, known for his work in enhancing communication skills

Offers actionable lessons to enhance professional communication skills, empowering learners to excel in their career endeavors

Provides a comprehensive roadmap to enhance communication skills in the workplace

Reviews summary

Practical business communication mastery

According to learners, "Communication Tips for Modern Business Professionals" is a highly practical course, consistently praised for its actionable advice and relevant content, particularly in digital communication and virtual meetings. Students find the instructor, Dr. Dustin York, to be engaging and expertly knowledgeable. The well-organized, bite-sized modules make it easy to integrate into busy schedules. While it provides a solid foundation and is ideal for beginners or refreshers, some experienced professionals may find certain topics too general or introductory. Initial concerns about production quality in older reviews appear to have subsided in recent feedback.

Earlier concerns regarding audio/visuals seem to be addressed.

"I found the production quality a bit lacking in older sections. The audio occasionally seemed inconsistent, and some visuals were basic."

Ideal for foundational learning or refreshing basic skills.

"It's definitely best for beginners or those needing a refresher."

"Good for beginners. I found the segments on email drafting and professional tone very useful."

"The course covers basic communication principles... Good for someone just starting out."

Focuses on current digital and virtual communication needs.

"The focus on digital communication and virtual meetings is perfectly aligned with current needs."

"The insights on digital communication were especially timely."

"I particularly found the sections on virtual meetings and email etiquette to be immediately applicable to my daily work."

Dr. Dustin York delivers content clearly and effectively.

"The lectures are clear and the instructor is engaging."

"Dr. York's teaching style is excellent – he makes the content feel alive and relevant."

"Dr. York's expertise shines through, making even dry topics engaging. My confidence has significantly increased."

Provides immediately applicable communication techniques.

"This course was incredibly practical! Dr. York breaks down complex communication concepts into easily digestible lessons."

"The practical strategies for everything from email to virtual meetings are gold. I loved the bite-sized modules..."

"Dr. York offers actionable advice that I could implement immediately. I've already seen an improvement in how I interact."

May feel too general or basic for advanced learners.

"I was hoping for more advanced techniques... intermediate learners might find it lacking depth."

"Many of the tips are fairly common sense... if you regularly communicate in a professional setting, you might not gain much."

"Honestly, I found much of this to be basic knowledge... Too simple for experienced professionals."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Communication Tips for Modern Business Professionals with these activities:

Organize and review your course materials

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Reviewing your notes and assignments will help you to better understand the material and will prepare you for exams and assignments.

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Organize your notes and assignments by topic.
Review your notes and assignments regularly.
Create a study guide to help you prepare for exams.

Communication Skills for Dummies

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Reviewing this book can provide you with a practical understanding of various communication skills which can be applied throughout your course.

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Read chapters 1-3 to understand the fundamentals of communication.
Complete the exercises at the end of each chapter to practice your skills.
Reflect on how you can apply the concepts to your own communication.

Watch a tutorial on how to give a presentation

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Watching a tutorial on how to give a presentation can help you improve your skills and feel more confident when presenting in front of others.

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Find a tutorial on a topic that you're interested in.
Watch the tutorial and take notes on the key points.
Practice giving a presentation.

Four other activities

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Practice active listening skills

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Practicing active listening skills can help you improve your ability to understand and respond to others in a professional setting.

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Find a partner to practice with.
Take turns speaking and listening.
Focus on understanding the other person's perspective.
Summarize what the other person has said to show that you were listening.

Develop a communication plan for a project

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Developing a communication plan for a project can help you improve your ability to plan and execute effective communication strategies.

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Identify the stakeholders for the project.
Determine the key messages that need to be communicated.
Develop a communication schedule.
Create a communication budget.
Evaluate the effectiveness of the communication plan.

Create a blog post about your favorite communication strategy

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Creating a blog post about your favorite communication strategy can help you solidify your understanding of the strategy and how to apply it in different contexts.

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Choose a communication strategy that you're familiar with.
Write a blog post that explains the strategy, its benefits, and how to use it effectively.
Share your blog post with others and get feedback.

Participate in a public speaking competition

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Participating in a public speaking competition can help you improve your confidence and presentation skills.

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