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Derrick Ng

In "Engaging in Persuasive and Credible Communication", you will learn the key skill of persuasion, in the context of professional communication in a globalised world.

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In "Engaging in Persuasive and Credible Communication", you will learn the key skill of persuasion, in the context of professional communication in a globalised world.

Persuasive communication is essential to any professional workplace. From a simple email request for your colleague to help you, to developing a presentation for the board of directors, these are acts of communication that require a good degree of persuasion. Even the process of entering the workforce requires effective persuasive communication, for in the act of writing your resume, cover-letter, or in the interview process, you are essentially persuading the potential employer to hire you.

By the end of this course, you will be able to structure and express your ideas in a convincing and persuasive manner in writing, apply basic principles of persuasive writing to convince different sets of audiences at the globalised workplace, and learn to engage in persuasive and credible communication across different cultures in a complex globalised environment.

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What's inside

Syllabus

Persuasive and Credible Communication: An Overview
In the first part, we will analyse and discuss theoretical concepts of both persuasion and credibility.
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Principles of Persuasive Writing
In the second part, we will establish some basic rules of effective writing and examine how writing can be made more persuasive.
Persuasive Writing in a Globalised World
In the last part of the course, we will situate persuasive and credible writing in the larger context of a globalised world. We will tackle issues such as persuasion and credibility across cultures.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Strengthens an existing foundation for intermediate learners
Examines persuasion and credibility, which are highly relevant to workplace communication
Develops persuasive writing skills, which are core skills for professionals
Explores theoretical concepts of persuasion and credibility, which is standard in the field
Applies principles of persuasive writing to convince different audiences, which is useful for various communication scenarios
Taught by Derrick Ng, who is recognized for his work in persuasion

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Reviews summary

Highly rated: persuasive communication

Learners say this largely positive course is about the theory and practice of delivering persuasive and credible messages. Students report that this course is especially well structured and features clear materials. Reviews indicate that instructors provide engaging lectures and assignments, and some note that instructors are knowledgeable and skilled. Many students report applying their learnings to improve their communication skills and professional writing, like cover letters, resumes, and presentations. Overall, it is a helpful course for improving communication skills for personal and professional life.
Instructor is knowledgeable and presents material clearly.
"Knowledgeable instructor, and lots of useful examples."
"Lecturer is good. We can easy understans the course because he use the real life example."
"I enjoyed this course, absolutely amazing!!!! I have learned a lot"
Course provides practical skills for daily life.
"So far, I like this course best out of this entire specialization series."
"the course is well-crafted and designed, the lecturer is competent and the contents are highly applicable to every-day conversations"
"Persuasive and credible communication is essential in both our professional and personal lives."
Assignments are creative and engaging.
"The assignments were also very creative."
"The course is presented well and provides valuable skills that you can apply in the work place."
"I enjoyed this course, absolutely amazing!!!! I have learned a lot"
Course is well structured with clear materials.
"the course is well-crafted and designed, the lecturer is competent and the contents are highly applicable to every-day conversations"
"Excellent coverage of topic. Easy explanation of the subject with simple example which are relatable to most."
"Learned so much from this course. "

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Engaging in Persuasive and Credible Communication with these activities:
Gather resources on persuasive writing
Gathering resources on persuasive writing will provide you with a valuable reference for your studies.
Show steps
  • Search for articles, books, and videos on persuasive writing.
  • Organize your resources in a central location.
  • Review your resources regularly.
Review principles of communication
Reviewing the basic principles of communication will help you build a strong foundation for the course.
Browse courses on Communication
Show steps
  • Identify the key components of communication.
  • Read articles or blog posts about effective communication.
Complete online tutorials on persuasive writing
Online tutorials can provide you with additional guidance and support in developing your persuasive writing skills.
Show steps
  • Search for online tutorials on persuasive writing.
  • Complete the tutorials at your own pace.
  • Apply the techniques you learn to your own writing.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Join a study group
Participating in a study group will allow you to discuss the course material with other students and reinforce your understanding.
Show steps
  • Find a study group or create one with classmates.
  • Meet regularly to discuss the course material.
  • Work together on assignments and projects.
'Persuasion: The Art of Influencing People' by Robert Cialdini
This book provides insights into the psychology of persuasion and can help you develop more effective persuasive communication skills.
View Pre-Suasion on Amazon
Show steps
  • Read the book thoroughly.
  • Take notes on the key concepts.
  • Apply the principles to real-world situations.
Find a mentor who can provide guidance on persuasive writing
A mentor can provide you with personalized support and guidance to help you develop your persuasive writing skills.
Show steps
  • Identify potential mentors who have experience in persuasive writing.
  • Reach out to your mentors and ask for their guidance.
  • Meet with your mentors regularly to discuss your progress.
Write a persuasive essay
Writing a persuasive essay will allow you to practice the principles of persuasion and improve your ability to convey your ideas in a convincing manner.
Show steps
  • Choose a topic that you are passionate about.
  • Research your topic thoroughly.
  • Develop a strong argument and supporting evidence.
  • Write a clear and concise essay.
Start a blog or website where you publish persuasive articles
Starting a blog or website can provide you with a platform to practice persuasive writing and share your ideas with a wider audience.
Show steps
  • Choose a topic for your blog or website.
  • Create a content calendar.
  • Write and publish high-quality articles.
  • Promote your blog or website through social media and other channels.

Career center

Learners who complete Engaging in Persuasive and Credible Communication will develop knowledge and skills that may be useful to these careers:
Consultant
Consultants play a critical role within the business world today. They work with clients to identify problems and develop persuasive solutions to these problems. This course's focus on writing clear, concise, and persuasive arguments will be a key component to success in consulting. Additionally, the skills of cross-cultural communication that are a part of this course are also essential to competitiveness in the globalized business markets.
Sales Manager
Sales Managers are responsible for leading and motivating sales teams. Persuasive communication is key to building a successful salesforce. The emphasis on developing persuasive writing skills in this course will provide a strong foundation for any sales manager.
Public Relations Specialist
Public Relations Specialists manage the public image of companies or organizations and this often requires the development of persuasive narratives or messaging which can be used in mass media. The focus of this course on persuasive and credible communication can be a key component of success as a public relations specialist.
Grant Writer
Grant Writers are responsible for the writing and submission of grant proposals. These proposals are intended to persuade grant-making organizations to invest in a specific project or initiative. This course on persuasive and credible communication will provide Grant Writers with the ability to craft winning grant proposals.
Marketing Manager
Marketing Managers are responsible for the development and execution of marketing campaigns. In a highly competitive business environment, persuasive communication is absolutely essential to a successful marketing campaign. Through the development of persuasive writing skills, this course can help you find success as a Marketing Manager.
Speechwriter
Speechwriters are responsible for developing speeches that are persuasive, engaging, and informative. The course's focus on developing clear and concise communications will be a key component to the success of a speechwriter. Additionally, the globalized environment of modern speechwriting requires an understanding of cross-cultural communication.
Advertising Account Executive
Advertising Account Executives are responsible for the creation of persuasive communication materials on behalf of their clients. This means that they must be able to develop persuasive and convincing messages that will reach a target audience. The emphasis of this course on persuasive writing can help you succeed in this career.
Political Campaign Manager
Political Campaign Managers are responsible for planning and executing political campaigns. These campaigns consist of persuasive communication efforts intended to convince voters to support a candidate or particular position on an issue. As persuasive communication is their main task, taking this course can help you succeed in this career.
Technical Writer
Technical Writers are responsible for the creation and development of technical materials, such as user manuals and white papers. While this course does not specifically discuss technical writing, the focus on clear and concise communication, as well as the demands of writing in a globalized environment, are both essential aspects of a strong technical writer.
User Experience (UX) Designer
UX Designers are responsible for the design of websites and applications. This course may be useful for UX designers, especially those who work on products geared towards a globalized audience. Additionally, the course's focus on persuasion can be used to convince stakeholders and clients that particular design choices are the correct ones to make.
Web Content Writer
Web Content Writers are responsible for the creation and development of written content for websites and applications. While this course does not specifically discuss web content writing, the focus on persuasive and credible communication, as well as the demands of writing in a globalized environment, are both essential aspects of a strong web content writer.
Journalist
Journalists are responsible for researching, writing, and reporting the news. While this course does not specifically focus on journalism, the focus on persuasive and credible writing will be essential to any aspiring journalist. Additionally, the emphasis on cross-cultural communication will help journalists be more effective in a globalized world.
Politician
Politicians are responsible for the development and implementation of public policy. This often requires the ability to communicate persuasively to voters and to build consensus among different groups. This course may be useful but is not tailored to this specific career.
Lawyer
Lawyers are responsible for representing their clients in legal matters. This often requires the ability to communicate persuasively and to build an argument that will convince a jury. This course may be useful to lawyers and law students.
Teacher
Teachers are responsible for instructing students in a variety of subjects. While this course does not specifically focus on education, the skills of persuasive and credible writing are useful for teachers who seek to engage with students.

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Engaging in Persuasive and Credible Communication.
Classic work on rhetoric. It provides a comprehensive overview of the art of persuasion, and it offers practical advice on how to use persuasive techniques in public speaking. It valuable resource for anyone who wants to improve their persuasive skills.
Comprehensive overview of the field of persuasion. It covers a wide range of topics, from the history of persuasion to the use of persuasion in different disciplines. It valuable resource for anyone who wants to learn more about persuasion.
Comprehensive overview of the field of argumentation. It covers a wide range of topics, from the history of argumentation to the use of argumentation in different disciplines. It valuable resource for anyone who wants to learn more about argumentation.
Classic work on the psychology of influence. It provides a detailed overview of the six principles of influence, and it offers practical advice on how to use these principles to influence others. It valuable resource for anyone who wants to understand how to influence others.
Provides a comprehensive overview of the art of persuasion. It covers a wide range of topics, from the psychology of persuasion to the use of persuasive techniques in everyday life. It valuable resource for anyone who wants to improve their persuasive skills.
Practical guide to argumentation. It provides a step-by-step framework for developing and evaluating arguments. It valuable resource for anyone who wants to improve their critical thinking skills.
Provides a practical overview of the psychology of persuasion. It covers a wide range of topics, from the use of social proof to the use of reciprocity. It valuable resource for anyone who wants to improve their persuasive skills.
Provides a comprehensive overview of the cognitive processes involved in thinking and reasoning. It covers a wide range of topics, from the role of attention and memory in thinking to the use of heuristics and biases in judgment. It valuable resource for anyone who wants to understand how people think and reason.
Provides an introduction to the cognitive processes involved in thinking and decision-making. It covers a wide range of topics, from the role of attention and memory in decision-making to the use of heuristics and biases in judgment. It valuable resource for anyone who wants to understand how people think and make decisions.

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