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Effective Communication in the Globalised Workplace - The Capstone

The Capstone Project for this Specialisation requires you to demonstrate your understanding of the courses and integrate the knowledge and skills learned in real workplace scenarios. In particular, you will be given a choice of a few projects based on scenarios and case studies drawn from different workplaces.

The project outcome is a handbook or a practical guide, which could be a blend of text and multi-media. In completing the project, you will be required to use and/or collect relevant primary data from people in the workplace through emails, face-to-face chats, Skype discussions and incorporate the data into the handbook/guide as support.

In addition, there will be a component on critical reflection on your learning journey.

The Capstone Project is to be completed within six weeks.

Evaluation will be done via a combination of peer and tutor assessment.

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What's inside

Syllabus

Capstone: An overview

Capstone: E-guide

Introduction to e-guide

Capstone: Data Collection 1

Basic principles in constructing survey questions

Capstone: Data Collection 2

Capstone: Putting it altogether

Putting it altogether

Final Submission and Peer Critique

Putting all the information that you have prepared into the e-guide.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Builds a solid base in data collection principles

Develops skills relevant for human resource management

Focuses on workplace scenarios and case studies

Has a practical handbook outcome, helpful in professional settings

Requires peer assessment, fostering collaborative learning

Requires students to collect primary data, providing hands-on experience

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Reviews summary

Valuable communication skills

Learners say this course's content was amazing, in-depth, and engaging. They report that the course helped them become more confident and prepared for the global workplace. Overall, the course's self-learning format was well received and the topics were found to be relevant and useful.

Taking this course may help learners advance their careers.

"I'M INTERESTED FOR COURSERA , VERY USEFUL TO ENHANCE YOUR SKILLS"

"After completing , I would like a better paying job ."

"It is one cool looking certificates to have in Singapore."

This course is highly recommended due to its valuable content.

"Good"

"Excellent, thank you."

"Amazing self-learning session. Loved it totally !"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Effective Communication in the Globalised Workplace - The Capstone with these activities:

Review fundamental concepts of workplace communication

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Reviewing the fundamentals of workplace communication will help you to better understand the concepts covered in this course.

Browse courses on Workplace Communication

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Read through your notes and textbooks from previous courses on communication.
Take practice quizzes or mock exams to test your knowledge.

Learn how to create persuasive presentations

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This course covers the importance of persuasive presentations in the workplace. Completing this activity will help you to develop the skills needed to create and deliver effective presentations.

Browse courses on Presentations

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Watch online tutorials on how to create persuasive presentations.
Practice giving presentations to your friends or family.

Practice writing clear and concise emails

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This course emphasizes the importance of clear and concise email communication in the workplace. Completing this activity will help you to improve your email writing skills.

Browse courses on Email Etiquette

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Write practice emails to your colleagues or friends.
Have someone review your emails and provide feedback.

Five other activities

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Develop a communication plan for a specific workplace scenario

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This course requires you to create a communication plan as part of the Capstone Project. Completing this activity will give you an opportunity to practice your planning skills.

Browse courses on Communication Plans

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Choose a specific workplace scenario.
Identify the key stakeholders and their communication needs.
Develop a communication plan that outlines the key messages, channels, and timelines.

Get feedback on your communication skills from peers

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This course encourages peer assessment as part of the Capstone Project. Completing this activity will give you an opportunity to receive feedback from your peers.

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Ask your peers to review your communication materials or presentations.
Take their feedback into consideration and make improvements.

Attend a workshop on effective workplace communication

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This course covers a wide range of communication topics. Attending a workshop will allow you to focus on a specific area of interest and learn from experts.

Browse courses on Workplace Communication

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Research and find a workshop that aligns with your learning goals.
Register for the workshop and attend.

Mentor a junior colleague or student in workplace communication

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This course emphasizes the importance of communication in leadership. Mentoring others will allow you to practice your communication skills and share your knowledge.

Browse courses on Mentoring

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Identify a junior colleague or student who would benefit from your guidance.
Set up regular meetings to provide support and advice.
Provide feedback on their communication skills.

Participate in a workplace communication competition

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This course encourages you to apply your communication skills in real-world situations. Participating in a competition will give you an opportunity to test your abilities and receive feedback from experts.

Browse courses on Workplace Communication

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Research and find a competition that aligns with your interests.
Prepare and submit your entry.
Attend the competition and present your work.

Career center

Learners who complete Effective Communication in the Globalised Workplace - The Capstone will develop knowledge and skills that may be useful to these careers:

Public Affairs Specialist

Public affairs specialists represent organizations to the public and the media. The Capstone Project in this specialization provides Public affairs specialists with valuable skills in developing and implementing effective public affairs campaigns. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can also help Public affairs specialists develop more effective and tailored public affairs campaigns.

See salaries and explore the career path for Public Affairs Specialist

Marketing Manager

Marketing managers develop and execute marketing campaigns that promote a company's products or services. The Capstone Project in this specialization can provide Marketing managers with valuable skills in developing and implementing effective marketing campaigns. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can also help Marketing managers develop more effective and tailored marketing plans.

See salaries and explore the career path for Marketing Manager

Organizational Development Manager

Organizational development managers help organizations improve their performance by developing and implementing organizational change initiatives. The Capstone Project in this specialization provides Organizational development managers with valuable skills in developing and implementing effective organizational change initiatives. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can also help Organizational development managers develop more effective and tailored organizational change initiatives.

See salaries and explore the career path for Organizational Development Manager

Instructional Designer

Instructional designers develop and deliver training programs that help employees improve their skills and knowledge. The Capstone Project in this specialization can provide Instructional designers with valuable skills in developing and delivering effective training programs. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can also help Instructional designers develop more effective and tailored training programs.

See salaries and explore the career path for Instructional Designer

Communication Consultant

Communication consultants provide advice and guidance to companies on how to improve their communication strategies. The Capstone Project in this specialization provides Communication consultants with valuable skills in developing and implementing effective communication strategies. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can also help Communication consultants develop more effective and tailored communication plans for their clients.

See salaries and explore the career path for Communication Consultant

Corporate Trainer

Corporate trainers develop and deliver training programs that help employees improve their skills and knowledge. The Capstone Project in this specialization can provide Corporate trainers with valuable skills in developing and delivering effective training programs. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can also help Corporate trainers develop more effective and tailored training programs.

See salaries and explore the career path for Corporate Trainer

Advertising Manager

Advertising managers develop and execute advertising campaigns that promote a company's products or services. The Capstone Project in this specialization can provide Advertising managers with valuable skills in developing and implementing effective advertising campaigns. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can also help Advertising managers develop more effective and tailored advertising campaigns.

See salaries and explore the career path for Advertising Manager

Corporate Communications Manager

Corporate communications managers plan, develop, and implement communication strategies that enhance a company's reputation and promote its products or services. The Capstone Project in this specialization can provide Corporate communications managers with valuable skills in developing effective communication strategies and using a variety of communication channels to reach target audiences. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can also help Corporate communications managers develop more effective and tailored communication plans.

See salaries and explore the career path for Corporate Communications Manager

Human Resources Manager

Human resources managers oversee all aspects of human resources for a company, including recruitment, hiring, training, and employee relations. The Capstone Project in this specialization can provide Human resources managers with valuable skills in developing and implementing effective human resources policies and practices. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can also help Human resources managers develop more effective and tailored human resources initiatives.

See salaries and explore the career path for Human Resources Manager

Public relations manager

Public relations managers build and maintain relationships with the media, customers, and other stakeholders to promote a company's image and reputation. The Capstone Project in this specialization provides Public relations managers with a valuable opportunity to develop and implement a comprehensive public relations plan. The project's focus on using primary data and incorporating feedback from workplace stakeholders can also help Public relations managers develop more effective and tailored public relations campaigns.

See salaries and explore the career path for Public relations manager

Technical Writer

Technical writers create technical documentation, such as user manuals, training materials, and technical reports. The Capstone Project in this specialization can provide Technical writers with valuable skills in developing and delivering effective technical documentation. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can also help Technical writers develop more effective and tailored technical documentation.

See salaries and explore the career path for Technical Writer

Editor

Editors review and edit written content, such as articles, books, and website content. The Capstone Project in this specialization may be useful for Editors who want to develop and deliver more effective editing services. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can help Editors develop more effective and tailored editing services.

See salaries and explore the career path for Editor

Social Media Manager

Social media managers develop and execute social media campaigns that promote a company's products or services. The Capstone Project in this specialization may be useful for Social media managers who want to develop and implement more effective social media campaigns. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can help Social media managers develop more effective and tailored social media campaigns.

See salaries and explore the career path for Social Media Manager

Content Creator

Content creators develop and deliver content for a variety of platforms, including websites, blogs, and social media. The Capstone Project in this specialization may be useful for Content creators who want to develop and deliver more effective content. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can help Content creators develop more effective and tailored content.

See salaries and explore the career path for Content Creator

Journalist

Journalists research and write news articles, stories, and other content for a variety of platforms, including newspapers, magazines, and websites. The Capstone Project in this specialization may be useful for Journalists who want to develop and deliver more effective journalism. The project's emphasis on using primary data and incorporating feedback from workplace stakeholders can help Journalists develop more effective and tailored journalism.

See salaries and explore the career path for Journalist

Reading list

We've selected 22 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Effective Communication in the Globalised Workplace - The Capstone.

Communication Between Cultures

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Classic textbook on intercultural communication. It provides a comprehensive overview of the field, including theories, research, and practical applications.

Effective Communication in the Globalised Workplace - The Capstone

What's inside

Syllabus

Good to know

Save this course

Reviews summary

Valuable communication skills

Activities

Career center

Reading list

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