Managing Human Capital in Retail from Coursera

What's inside

Syllabus

Module 1: Human Capital and Performance

In this module, you will begin to assess the links between managing people and organizational performance and how human capital can drive value. You will examine methods of managing people in ways that create value. using the ability-motivation-opportunities framework. By the end of this module, you will have a clearer understanding of how human capital management operates as a system, the ways these systems interrelate across a company, and how it all relates to a broader organizational strategy.

Module 2: High Performance Staffing

In this module, you will examine various elements of high performance staffing, an important concept in effective human capital management. You will delve into specific best practices for making the right decision in your hiring process and how the internal hiring pipeline plays a role in this decision making process. By the end of this module, you will be able to identify the benefits of adopting effective hiring practices and understand how this contributes to to well-established internal hiring channels in the future.

Module 3: Development and Retention

In this module, you will consider the best ways to develop and retain current employees. You'll think critically about job skills as well as the the drawbacks and benefits of job training depending on your approach. You'll examine the impact of turnover, and the loss of organizational investment in an employee associated with attrition. By the end of this module, you'll be able to identify reasons why an employee leaves an organization and develop a plan for retaining valuable members of your team.

Module 4: Motivating the Frontline Workforce

In this module, you will continue examining human capital in the organizational workforce. You'll utilize your knowledge about employee retention to now focus on employee motivation, identifying multiple factors that play a role in employee satisfaction. You'll discuss how to pay employees effectively and how to design a job so that employees feel motivated on a day-to-day basis. By the end of this module, you will possess a wide array of tools to incentivize employees to work effectively over longer periods of time with a company.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Managers who lead high-performance teams may benefit from this course

Business professionals in retail may benefit from this course

Teaches foundational aspects of human capital management

Focuses on high-performance staffing, development, and retention

Covers principles and practices of human capital in the retail industry

Taught by Matthew Bidwell, who has expertise in human capital management

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Managing Human Capital in Retail with these activities:

Complete Coursera's Platform Tutorial

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Becoming familiar with Coursera's platform can help you navigate the interface more efficiently.

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Go to the Coursera Tutorials page
Watch the 'Take a Course Tutorial' video
Complete the interactive tutorial
Explore the rest of the tutorials if you wish

Read 'Human Capital' by David Ulrich

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This classic book provides a comprehensive overview of human capital management.

View Strategic Human Resource Management (State of... on Amazon

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Read the book at your own pace
Purchase or borrow the book
Take notes and highlight key passages

Review Human Capital Management Basics

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Brushing up on the fundamentals of human capital management can help you better understand the course content.

Browse courses on Human Capital Management

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Read articles and blog posts on the topic
Watch videos or listen to podcasts about human capital management
Review your notes from previous courses or textbooks

Six other activities

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Practice Interviewing Skills

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Practicing your interviewing skills can help you prepare for the job search process.

Browse courses on Interviewing

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Review common interview questions
Practice answering questions out loud
Get feedback from a friend or family member
Consider doing a mock interview with a career counselor

Join a Study Group

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Studying with peers can help you better understand the material and prepare for assessments.

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Find a study partner or group
Meet regularly to discuss the course material
Quiz each other on key concepts
Work together on assignments and projects

Create a Hiring Process Plan

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Developing a hiring process plan can help you understand the steps involved in hiring effectively.

Browse courses on Hiring

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Identify the position you need to fill
Develop a job description
Create a recruiting strategy
Screen and interview candidates
Make a hiring decision
Onboard the new hire

Volunteer at a Non-Profit Organization

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Volunteering can help you apply the concepts of human capital management in a real-world setting.

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Find a non-profit organization that aligns with your interests
Contact the organization to inquire about volunteer opportunities
Attend a volunteer training session
Volunteer your time and effort

Contribute to an Open Source HR Management Project

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Contributing to an open source project can help you apply your skills in a real-world setting.

Browse courses on Human Resources

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Find an open source HR management project that interests you
Join the project community
Identify a way to contribute to the project
Make your contribution

Mentor a Student in Human Resources

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Mentoring a student can help you reinforce your understanding of the material and develop your leadership skills.

Browse courses on Human Resources

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Identify a student who is interested in human resources
Meet with the student regularly to provide guidance and support
Share your knowledge and experience
Help the student develop their skills and prepare for a career in human resources

Career center

Learners who complete Managing Human Capital in Retail will develop knowledge and skills that may be useful to these careers:

Human Resources Information Systems Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a Human Resources Information Systems Manager, as the course covers topics such as managing HRIS systems, and using HRIS data to make informed decisions. Additionally, the course will help you understand how to implement and maintain HRIS systems, which is essential for any Human Resources Information Systems Manager.

See salaries and explore the career path for Human Resources Information Systems Manager

Diversity and Inclusion Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a Diversity and Inclusion Manager, as the course covers topics such as developing and implementing diversity and inclusion strategies, and managing diversity and inclusion programs. Additionally, the course will help you understand how to create a diverse and inclusive workplace, which is essential for any Diversity and Inclusion Manager.

See salaries and explore the career path for Diversity and Inclusion Manager

Organizational Development Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as an Organizational Development Manager, as the course covers topics such as developing and implementing organizational development strategies, and managing organizational change. Additionally, the course will help you understand how to align organizational development strategies with business goals, which is essential for any Organizational Development Manager.

See salaries and explore the career path for Organizational Development Manager

Human Capital Consultant

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a Human Capital Consultant, as the course covers topics such as advising clients on HR strategies, and developing and implementing HR solutions. Additionally, the course will help you understand how to assess an organization's HR needs, which is essential for any Human Capital Consultant.

See salaries and explore the career path for Human Capital Consultant

Recruitment Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a Recruitment Manager, as the course covers topics such as developing and implementing recruitment strategies, and managing the recruitment process. Additionally, the course will help you understand how to attract and hire the best talent for an organization, which is essential for any Recruitment Manager.

See salaries and explore the career path for Recruitment Manager

People Analytics Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a People Analytics Manager, as the course covers topics such as collecting and analyzing HR data, and using HR data to make informed decisions. Additionally, the course will help you understand how to implement and maintain HR analytics systems, which is essential for any People Analytics Manager.

See salaries and explore the career path for People Analytics Manager

Employee Benefits Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as an Employee Benefits Manager, as the course covers topics such as developing and implementing employee benefits strategies, and managing employee benefits programs. Additionally, the course will help you understand how to align employee benefits strategies with business goals, which is essential for any Employee Benefits Manager.

See salaries and explore the career path for Employee Benefits Manager

Talent Acquisition Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a Talent Acquisition Manager, as the course covers topics such as developing and implementing talent acquisition strategies, and managing the recruitment and selection process. Additionally, the course will help you understand how to attract and hire the best talent for an organization, which is essential for any Talent Acquisition Manager.

See salaries and explore the career path for Talent Acquisition Manager

Compensation and Benefits Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a Compensation and Benefits Manager, as the course covers topics such as developing and implementing compensation and benefits strategies, and managing compensation and benefits programs. Additionally, the course will help you understand how to align compensation and benefits strategies with business goals, which is essential for any Compensation and Benefits Manager.

See salaries and explore the career path for Compensation and Benefits Manager

Employee Relations Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as an Employee Relations Manager, as the course covers topics such as managing employee relations, and resolving employee disputes. Additionally, the course will help you understand how to create a positive and productive work environment, which is essential for any Employee Relations Manager.

See salaries and explore the career path for Employee Relations Manager

Labor Relations Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a Labor Relations Manager, as the course covers topics such as managing labor relations, and negotiating collective bargaining agreements. Additionally, the course will help you understand how to resolve labor disputes, which is essential for any Labor Relations Manager.

See salaries and explore the career path for Labor Relations Manager

Training and Development Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a Training and Development Manager, as the course covers topics such as developing and delivering training programs, and evaluating the effectiveness of training programs. Additionally, the course will help you understand how to motivate employees to learn and develop, which is essential for any Training and Development Manager.

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Retail Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a Retail Manager, as the course covers topics such as hiring, developing, and retaining a skilled workforce. Additionally, the course will help you understand how to motivate employees to contribute to organizational success, which is essential for any Retail Manager.

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Chief Human Resources Officer

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a Chief Human Resources Officer, as the course covers topics such as developing and implementing HR strategies, and managing HR operations. Additionally, the course will help you understand how to align HR strategies with business goals, which is essential for any Chief Human Resources Officer.

See salaries and explore the career path for Chief Human Resources Officer

Human Resources Manager

The course, *Managing Human Capital in Retail*, is designed to help you understand the fundamentals of human capital management in the retail industry. This course may be useful for those who want to pursue a career as a Human Resources Manager, as the course covers topics such as hiring, developing, and retaining a skilled workforce. Additionally, the course will help you understand how to motivate employees to contribute to organizational success, which is an essential skill for any Human Resources Manager.

See salaries and explore the career path for Human Resources Manager