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Discovering Business Analysis Information Through Elicitation

Good business analysis requires a little detective work. This course will teach you how to engage with stakeholders using a variety of elicitation techniques (both direct and experiential) to learn how to best describe and address business needs.

High-quality business analysis requires detective work and the ability to engage with stakeholders. This course, Discovering Business Analysis Information Through Elicitation, will teach you how to do this in order to best describe and address business needs. First, you'll take a look at direct elicitation techniques, such as focus groups, workshops, interviews, and surveys. You'll also cover experiential techniques like analyzing documents and observing and simulating work. Finally, you'll learn how to use tools including prototypes and wireframes to validate requirements. At the end of this course, you'll have the detective skills you need to elicit information from stakeholders in a way that will greatly help your business analysis.

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What's inside

Syllabus

Course Overview

The Role of Elicitation

Eliciting Information

Direct Elicitation Methods

Experiential Elicitation Methods

Completing Elicitation

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Examines techniques and methods used to solicit requirements from internal and external stakeholders

Develops skills that allow for gathering information and asking the right questions of stakeholders

Builds foundational skills for understanding and analyzing stakeholder needs for system development and improvement initiatives

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Discovering Business Analysis Information Through Elicitation with these activities:

Develop a Reference Document on Elicitation

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Compile a comprehensive reference document to consolidate learning and provide a valuable resource for future reference.

Browse courses on Elicitation Techniques

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Gather materials from the course, workshops, and other resources.
Organize and summarize the information into a coherent document.
Include examples, case studies, and best practices to enhance the reference value.

Watch Pluralsight Tutorial on Elicitation Techniques

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Review the basics of elicitation techniques to reinforce understanding from the course.

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Locate the Pluralsight tutorial on elicitation techniques.
Watch the tutorial in its entirety.
Take notes on key concepts and techniques.

Test Your Active Listening Skills

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Practice active listening through exercises and drills to improve your engagement during elicitation sessions.

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Identify key components of active listening
Perform exercises that focus on paraphrasing and summarizing
Take part in simulated elicitation conversations

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Participate in Elicitation Discussion Group

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Engage in discussions with peers to exchange experiences, share insights, and enhance understanding of elicitation techniques.

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Join or create an online discussion group focused on elicitation techniques.
Participate actively in discussions by sharing your perspectives and asking questions.
Document key takeaways and insights from the discussions.

Conduct Mock Interviews for Elicitation

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Practice eliciting information from stakeholders through mock interviews to improve communication and questioning skills.

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Identify a willing participant to act as a stakeholder.
Prepare a list of elicitation questions based on the course material.
Conduct the mock interview, actively listening to the stakeholder's responses.
Reflect on the interview experience and identify areas for improvement.

Develop a Stakeholder Interview Guide

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Create a comprehensive stakeholder interview guide to enhance elicitation skills and ensure effective communication with stakeholders.

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Identify the key stakeholders for your project or organization.
Research best practices for stakeholder interviews.
Develop a list of open-ended questions that encourage stakeholder input.
Create a structured interview guide that includes clear instructions for conducting the interview.

Conduct Elicitation for a Real-World Project

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Apply elicitation techniques to a practical project to gain hands-on experience and enhance analytical skills.

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Identify a real-world project that requires business analysis.
Develop an elicitation plan outlining the stakeholders, techniques, and timeline.
Conduct stakeholder interviews and gather relevant information.
Analyze the elicited information to identify business needs and requirements.

Attend a Workshop on Advanced Elicitation Techniques

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Participate in a workshop to gain in-depth knowledge of advanced elicitation techniques and best practices.

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Identify and register for a reputable workshop on advanced elicitation techniques.
Attend the workshop and actively engage with the instructors and participants.
Implement the learned techniques in your own elicitation practice.

Career center

Learners who complete Discovering Business Analysis Information Through Elicitation will develop knowledge and skills that may be useful to these careers:

Business Process Analyst

Business process analysts study and improve business processes. This course, Discovering Business Analysis Information Through Elicitation, provides valuable knowledge for Business Process Analysts. By learning how to gather and analyze stakeholder feedback, Business Process Analysts can identify areas for improvement and develop more efficient and effective processes.

See salaries and explore the career path for Business Process Analyst

Requirements Analyst

Requirements analysts are responsible for eliciting, documenting, and managing stakeholder requirements. This course, Discovering Business Analysis Information Through Elicitation, provides a comprehensive overview of elicitation techniques used by Requirements Analysts. By learning how to effectively gather and analyze stakeholder feedback, learners of this course can lay a strong foundation for success in this role.

See salaries and explore the career path for Requirements Analyst

Business Analyst

A business analyst bridges the gap between business stakeholders and technical teams, ensuring that software systems meet business needs. This course, Discovering Business Analysis Information Through Elicitation, provides valuable foundational knowledge for aspiring Business Analysts. By teaching direct and experiential elicitation techniques, this course helps learners gather and analyze stakeholder requirements, which is a crucial skill for successful Business Analysts.

See salaries and explore the career path for Business Analyst

Product Manager

Product managers are responsible for defining the vision, roadmap, and requirements for software products. This course, Discovering Business Analysis Information Through Elicitation, provides foundational knowledge that can be beneficial for Product Managers. By learning how to elicit and analyze stakeholder needs, Product Managers can develop a deeper understanding of the problems their products are trying to solve.

See salaries and explore the career path for Product Manager

Business Intelligence Analyst

Business intelligence analysts gather and analyze data to provide insights into business performance. This course, Discovering Business Analysis Information Through Elicitation, can be helpful for Business Intelligence Analysts who want to improve their data gathering and stakeholder engagement skills. By learning different elicitation techniques, Business Intelligence Analysts can better understand user needs and business objectives, leading to more informed data analysis and decision-making.

See salaries and explore the career path for Business Intelligence Analyst

Market Researcher

Market researchers study market trends and customer behavior. This course, Discovering Business Analysis Information Through Elicitation, provides valuable foundational knowledge for aspiring Market Researchers. By learning how to elicit and analyze stakeholder feedback, Market Researchers can develop a deeper understanding of customer needs and preferences, which can inform their market research initiatives.

See salaries and explore the career path for Market Researcher

User Experience (UX) Designer

UX Designers focus on improving the user experience of software products. This course, Discovering Business Analysis Information Through Elicitation, can be helpful for UX Designers who want to enhance their understanding of user needs. By learning different elicitation techniques, UX Designers can gather valuable insights from stakeholders, which can inform their design decisions.

See salaries and explore the career path for User Experience (UX) Designer

Consultant

Consultants provide advice and guidance to organizations on a variety of business issues. This course, Discovering Business Analysis Information Through Elicitation, may be beneficial for Consultants who want to improve their communication and stakeholder engagement skills. By learning how to effectively gather and analyze stakeholder feedback, Consultants can provide more valuable insights and recommendations to their clients.

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Data Analyst

Data analysts are responsible for collecting, analyzing, and interpreting data. This course, Discovering Business Analysis Information Through Elicitation, may be useful for Data Analysts who want to improve their data gathering and stakeholder engagement skills. Elicitation techniques can help Data Analysts better understand the business context and user needs, leading to more informed data analysis.

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Software Engineer

Software Engineers design, develop, and maintain software systems. While not directly related to the specific subfield of business analysis, this course, Discovering Business Analysis Information Through Elicitation, may be useful for Software Engineers who want to improve their communication and stakeholder engagement skills. Understanding elicitation techniques can help Software Engineers better gather and understand user requirements, leading to more effective software solutions.

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Project Manager

Project Managers plan and execute projects to achieve specific goals. This course, Discovering Business Analysis Information Through Elicitation, may be useful for Project Managers who want to improve their stakeholder engagement skills. By learning how to elicit and analyze stakeholder needs, Project Managers can better define project requirements and manage stakeholder expectations.

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Risk Analyst

Risk analysts identify and assess risks to organizations. This course, Discovering Business Analysis Information Through Elicitation, can be helpful for Risk Analysts who want to improve their stakeholder engagement skills. By learning how to effectively gather and analyze stakeholder feedback, Risk Analysts can better understand the organization's risk tolerance and develop more effective risk management strategies.

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Quality Assurance Analyst

Quality assurance analysts test and evaluate software products to ensure they meet quality standards. This course, Discovering Business Analysis Information Through Elicitation, may be useful for Quality Assurance Analysts who want to improve their communication and stakeholder engagement skills. By learning how to effectively gather and analyze stakeholder feedback, Quality Assurance Analysts can better understand user needs and develop more effective test plans.

See salaries and explore the career path for Quality Assurance Analyst

Data Scientist

Data scientists use data to solve business problems. This course, Discovering Business Analysis Information Through Elicitation, may be useful for Data Scientists who want to improve their data gathering and stakeholder engagement skills. By learning different elicitation techniques, Data Scientists can better understand user needs and business objectives, leading to more informed data analysis and model building.

See salaries and explore the career path for Data Scientist

Information Security Analyst

Information security analysts protect organizations from cyber threats. This course, Discovering Business Analysis Information Through Elicitation, may be useful for Information Security Analysts who want to improve their stakeholder engagement skills. By learning how to effectively gather and analyze stakeholder feedback, Information Security Analysts can better understand the organization's security needs and develop more effective security measures.

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Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Discovering Business Analysis Information Through Elicitation.

Software Requirements Essentials

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Provides a comprehensive overview of requirements engineering, including a section on elicitation techniques. It good resource for practitioners who want to learn more about the field.

Discovering Business Analysis Information Through Elicitation

What's inside

Syllabus

Good to know

Save this course

Activities

Career center

Reading list

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