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Eliciting Information from Stakeholders
Heather Mylan-Mains
Heather Mylan-Mains
This course will teach you what elicitation is and describe some elicitation techniques and how they apply in person or remotely . You will see examples of how to use them to help organizations make decisions.
Read more
This course will teach you what elicitation is and describe some elicitation techniques and how they apply in person or remotely . You will see examples of how to use them to help organizations make decisions.
Read more
This course will teach you what elicitation is and describe some elicitation techniques and how they apply in person or remotely . You will see examples of how to use them to help organizations make decisions.
In this course, Eliciting Information from Stakeholders, you’ll learn what elicitation is. First, you’ll discover different types of elicitation techniques, how to use them, and how to decide which one to use. Next, you'll explore how to document elicitation. Finally, you’ll learn how to manage challenges with elicitation with a virtual team. When you are finished with this course, you’ll have the skills and knowledge of elicitation techniques to help organizations make decisions.
Register for this course and see more details by visiting:
OpenCourser.com/course/jotbji/eliciting
What's inside
Syllabus
Course Overview
What Is Eliciting Information All About?
Eliciting Requirements with Independent Techniques
Eliciting Requirements Working with Others
Read more
Syllabus
Course Overview
What Is Eliciting Information All About?
Eliciting Requirements with Independent Techniques
Eliciting Requirements Working with Others
Read more
Learning Which Elicitation Techniques to Use
Documenting Your Elicitation
Bringing It All Together
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Explores elicitation techniques used in decision-making, making it valuable for professionals involved in project management or strategic planning
Taught by Heather Mylan-Mains, an experienced business analyst with expertise in elicitation techniques
Develops the knowledge and skills needed to effectively gather and analyze information from stakeholders, enabling learners to make informed decisions
Covers various elicitation techniques, providing a comprehensive understanding of their applications and benefits
Includes guidance on documenting elicitation findings, ensuring clear and effective communication of stakeholder input
Provides practical examples and case studies to illustrate the real-world application of elicitation techniques
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Save Eliciting Information from Stakeholders to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Eliciting Information from Stakeholders with these
activities:
Review course overview and objectives
Show steps
Refresh your knowledge of course objectives and why elicitation is critical in decision-making.
Show steps
-
Review the course syllabus and materials
-
Identify the key concepts related to elicitation
-
Summarize the objectives of the course
Participate in peer review sessions
Show steps
Enhance your learning by collaborating with peers and providing feedback on each other's work.
Show steps
-
Form study groups with classmates
-
Review each other's elicitation plans and provide constructive criticism
-
Discuss elicitation techniques and best practices
Practice Elicitation Techniques
Show steps
Help solidify your understanding of various elicitation techniques by practicing them in simulated or hypothetical scenarios.
Browse courses on
Elicitation Techniques
Show steps
-
Familiarize yourself with different elicitation techniques
-
Choose a scenario and define the elicitation objectives
-
Apply appropriate elicitation techniques to gather information
-
Evaluate the effectiveness of your approach
Five other activities
Expand to see all activities and additional details
Show all eight activities
Practice elicitation techniques
Show steps
Improve your proficiency in eliciting information from stakeholders effectively.
Browse courses on
Elicitation Techniques
Show steps
-
Participate in role-playing exercises to practice elicitation techniques
-
Complete practice problems and case studies
-
Provide feedback to peers on their elicitation skills
Explore Case Studies of Elicitation in Action
Show steps
Enhance your understanding of elicitation by examining how it has been successfully applied in real-world projects.
Browse courses on
Real-World Examples
Show steps
-
Identify relevant case studies
-
Analyze the elicitation process used
-
Assess the outcomes and impact of elicitation
Create a Comprehensive Elicitation Resource
Show steps
Deepen your understanding of elicitation by creating a reference guide that consolidates key concepts, techniques, and best practices.
Show steps
-
Gather relevant materials from course content, external sources, and personal notes
-
Organize and structure the information logically
-
Incorporate examples and case studies to illustrate concepts
-
Proofread and finalize your resource
Create a presentation on elicitation techniques
Show steps
Solidify your understanding of elicitation techniques by creating a presentation to share with others.
Browse courses on
Elicitation Techniques
Show steps
-
Develop an outline for your presentation
-
Research and gather information on elicitation techniques
-
Create slides and visuals to support your presentation
-
Practice delivering your presentation
Volunteer in a project that requires elicitation skills
Show steps
Gain practical experience in eliciting information from stakeholders in a real-world setting.
Browse courses on
Elicitation Techniques
Show steps
-
Identify volunteer opportunities that involve elicitation
-
Contact the organization and inquire about opportunities
-
Participate in elicitation activities and contribute to the project
Review course overview and objectives
Show steps
Refresh your knowledge of course objectives and why elicitation is critical in decision-making.
Show steps
Show steps
Show steps
- Review the course syllabus and materials
- Identify the key concepts related to elicitation
- Summarize the objectives of the course
Participate in peer review sessions
Show steps
Enhance your learning by collaborating with peers and providing feedback on each other's work.
Show steps
Show steps
Show steps
- Form study groups with classmates
- Review each other's elicitation plans and provide constructive criticism
- Discuss elicitation techniques and best practices
Practice Elicitation Techniques
Show steps
Help solidify your understanding of various elicitation techniques by practicing them in simulated or hypothetical scenarios.
Browse courses on
Elicitation Techniques
Show steps
Show steps
Show steps
- Familiarize yourself with different elicitation techniques
- Choose a scenario and define the elicitation objectives
- Apply appropriate elicitation techniques to gather information
- Evaluate the effectiveness of your approach
Five other activities
Expand to see all activities and additional details
Show all eight activities
Practice elicitation techniques
Show steps
Improve your proficiency in eliciting information from stakeholders effectively.
Browse courses on
Elicitation Techniques
Show steps
Show steps
Show steps
- Participate in role-playing exercises to practice elicitation techniques
- Complete practice problems and case studies
- Provide feedback to peers on their elicitation skills
Explore Case Studies of Elicitation in Action
Show steps
Enhance your understanding of elicitation by examining how it has been successfully applied in real-world projects.
Browse courses on
Real-World Examples
Show steps
Show steps
Show steps
- Identify relevant case studies
- Analyze the elicitation process used
- Assess the outcomes and impact of elicitation
Create a Comprehensive Elicitation Resource
Show steps
Deepen your understanding of elicitation by creating a reference guide that consolidates key concepts, techniques, and best practices.
Show steps
Show steps
Show steps
- Gather relevant materials from course content, external sources, and personal notes
- Organize and structure the information logically
- Incorporate examples and case studies to illustrate concepts
- Proofread and finalize your resource
Create a presentation on elicitation techniques
Show steps
Solidify your understanding of elicitation techniques by creating a presentation to share with others.
Browse courses on
Elicitation Techniques
Show steps
Show steps
Show steps
- Develop an outline for your presentation
- Research and gather information on elicitation techniques
- Create slides and visuals to support your presentation
- Practice delivering your presentation
Volunteer in a project that requires elicitation skills
Show steps
Gain practical experience in eliciting information from stakeholders in a real-world setting.
Browse courses on
Elicitation Techniques
Show steps
Show steps
Show steps
- Identify volunteer opportunities that involve elicitation
- Contact the organization and inquire about opportunities
- Participate in elicitation activities and contribute to the project
Career center
Learners who complete Eliciting Information from Stakeholders will develop knowledge and skills
that may be useful to these careers:
Requirements Engineer
Requirements Engineer
Requirements Engineers are responsible for gathering, analyzing, and documenting stakeholder requirements. They work with stakeholders to understand their needs and then develop requirements that can be used to design and develop new systems. This course on Eliciting Information from Stakeholders can help Requirements Engineers improve their ability to gather and document stakeholder requirements, which can lead to more successful system development projects.
Business Analyst
Business Analyst
A Business Analyst is responsible for bridging the gap between business and technical teams. They gather and analyze requirements from stakeholders to help organizations make informed decisions. This course on Eliciting Information from Stakeholders provides a strong foundation for Business Analysts by teaching them how to effectively gather and document stakeholder requirements. The techniques learned in this course can help Business Analysts improve the quality of their work and contribute to the success of their organizations.
Systems Analyst
Systems Analyst
Systems Analysts are responsible for analyzing and designing systems. They work with stakeholders to gather and define system requirements, and then develop and implement system designs. This course on Eliciting Information from Stakeholders can help Systems Analysts improve their ability to gather and define system requirements, which can lead to more successful system design projects.
Product Manager
Product Manager
Product Managers are responsible for the development and management of products. They work closely with stakeholders to gather and prioritize requirements, and then oversee the development and launch of new products. This course on Eliciting Information from Stakeholders can help Product Managers improve their ability to gather and manage stakeholder requirements, which can lead to more successful product launches.
Project Manager
Project Manager
Project Managers are responsible for planning, executing, and closing projects. They work with stakeholders to gather and define project requirements, and then develop and execute project plans. This course on Eliciting Information from Stakeholders can help Project Managers improve their ability to gather and define project requirements, which can lead to more successful projects.
Consultant
Consultant
Consultants provide advice and guidance to organizations on a variety of topics. They work with stakeholders to gather and understand their needs, and then develop and implement solutions. This course on Eliciting Information from Stakeholders can help Consultants improve their ability to gather and understand stakeholder needs, which can lead to more successful consulting engagements.
UX Designer
UX Designer
UX Designers are responsible for designing the user experience for websites and other digital products. They work with stakeholders to gather and understand their needs, and then develop and implement UX designs. This course on Eliciting Information from Stakeholders can help UX Designers improve their ability to gather and understand stakeholder needs, which can lead to more successful UX designs.
Data Analyst
Data Analyst
Data Analysts are responsible for collecting, cleaning, and analyzing data. They work with stakeholders to understand their needs and then develop and implement data analysis plans. This course on Eliciting Information from Stakeholders can help Data Analysts improve their ability to gather and understand stakeholder needs, which can lead to more successful data analysis projects.
Risk Manager
Risk Manager
Risk Managers are responsible for identifying, assessing, and mitigating risks. They work with stakeholders to gather and understand their needs, and then develop and implement risk management plans. This course on Eliciting Information from Stakeholders can help Risk Managers improve their ability to gather and understand stakeholder needs, which can lead to more successful risk management projects.
Technical Writer
Technical Writer
Technical Writers are responsible for writing and editing technical documentation. They work with stakeholders to gather and understand their needs, and then develop and implement technical documentation plans. This course on Eliciting Information from Stakeholders can help Technical Writers improve their ability to gather and understand stakeholder needs, which can lead to more successful technical documentation projects.
Market Researcher
Market Researcher
Market Researchers are responsible for gathering and analyzing data about markets and customers. They work with stakeholders to understand their needs and then develop and implement market research plans. This course on Eliciting Information from Stakeholders can help Market Researchers improve their ability to gather and understand stakeholder needs, which can lead to more successful market research projects.
Training Specialist
Training Specialist
Training Specialists are responsible for developing and delivering training programs. They work with stakeholders to gather and understand their needs, and then develop and implement training plans. This course on Eliciting Information from Stakeholders can help Training Specialists improve their ability to gather and understand stakeholder needs, which can lead to more successful training programs.
Quality Assurance Specialist
Quality Assurance Specialist
Quality Assurance Specialists are responsible for testing and evaluating the quality of products and services. They work with stakeholders to gather and understand their needs, and then develop and implement quality assurance plans. This course on Eliciting Information from Stakeholders can help Quality Assurance Specialists improve their ability to gather and understand stakeholder needs, which can lead to more successful quality assurance projects.
Knowledge Manager
Knowledge Manager
Knowledge Managers are responsible for managing the knowledge assets of an organization. They work with stakeholders to gather and understand their needs, and then develop and implement knowledge management plans. This course on Eliciting Information from Stakeholders can help Knowledge Managers improve their ability to gather and understand stakeholder needs, which can lead to more successful knowledge management projects.
Information Architect
Information Architect
Information Architects are responsible for designing and organizing information systems. They work with stakeholders to gather and understand their needs, and then develop and implement information architectures. This course on Eliciting Information from Stakeholders can help Information Architects improve their ability to gather and understand stakeholder needs, which can lead to more successful information architecture projects.
For more career information including salaries, visit:
OpenCourser.com/course/jotbji/eliciting
Reading list
We've selected nine books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Eliciting Information from Stakeholders.
Provides a foundation in critical thinking and questioning techniques. It covers different types of questions, strategies for asking effective questions, and evaluating the quality of answers. Particularly useful for participants looking to improve their elicitation skills through better questioning.
Presents a systematic approach to designing and delivering value propositions that meet customer needs. It provides techniques for understanding customer pain points, identifying value drivers, and creating compelling value propositions. Valuable for participants interested in eliciting customer insights to develop effective solutions.
Save
Introduces the concept of user story mapping. User story mapping technique for eliciting requirements from stakeholders, and it can be used to create a visual representation of the requirements. The book provides more added depth on requirements elicitation and can serve as a great supplemental reference.
Introduces the principles of Lean customer development and provides practical techniques for eliciting customer feedback and iterating on product development. Particularly helpful for participants interested in incorporating customer insights into the elicitation process.
Provides a practical guide to using user stories in agile software development. It covers techniques for eliciting, writing, and managing user stories, with a focus on ensuring clear and effective communication between stakeholders.
Provides an overview of agile development, and it includes a chapter on eliciting requirements in an agile environment. The book can be used as a helpful reference for those who are new to agile development or who want to learn more about eliciting requirements in an agile environment.
Presents a step-by-step approach to building and testing new businesses and products. It emphasizes the importance of customer feedback and continuous iteration, highlighting the role of elicitation in understanding customer needs and refining solutions.
This classic work on innovation provides insights into the process of eliciting customer needs and developing disruptive technologies. It offers valuable perspectives on identifying unmet market opportunities and creating products that meet customer expectations.
Explores the challenges that established companies face when disruptive technologies emerge. It provides insights into how incumbents can innovate and adapt to changing market demands, offering a broader perspective on the importance of elicitation in understanding market trends and customer needs.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/jotbji/eliciting
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Time
91 hours
Level
Intermediate
Via
Pluralsight
Instructor
Heather Mylan-Mains
Language
English
Good to know
Explores elicitation techniques used in decision-making, making it valuable for professionals involved in project management or strategic planning
Taught by Heather Mylan-Mains, an experienced business analyst with expertise in elicitation techniques
Develops the knowledge and skills needed to effectively gather and analyze information from stakeholders, enabling learners to make informed decisions
Covers various elicitation techniques, providing a comprehensive understanding of their applications and benefits
Includes guidance on documenting elicitation findings, ensuring clear and effective communication of stakeholder input
Provides practical examples and case studies to illustrate the real-world application of elicitation techniques
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